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This thread's last reply is from January 2, 2010, 4:07 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

roxx33
December 25, 2009, 7:22 AM UTC
Having problems searching with Google, browser being redirected. Trend, Malwarebytes, and Iobit find no malware. Thanks!

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 12:11:30 AM, on 12/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\IObit Security 360\IS360srv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\IObit Security 360\IS360tray.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files\Philips\GoGear VIBE Device Manager\GoGear_Vibe_DeviceManager.exe
C:\DOCUME~1\rochelle\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Mozilla Firefox\firefox.exe
C:\IObit Security 360\is360.exe
C:\HiJack This\TrendMicro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IEPlugin Class - {11222041-111B-46E3-BD29-EFB2449479B1} - C:\MEDIAC~1\INTERN~1\ARCURL~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [INPROCOMMWireless] C:\Program Files\Atheros\Wireless\Utility\WlanUtil.exe
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IObit Security 360] "C:\IObit Security 360\IS360tray.exe" /autostart
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Philips GoGear VIBE Device Manager.lnk = C:\Program Files\Philips\GoGear VIBE Device Manager\GoGear_Vibe_DeviceManager.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD File System Service (InCDsrv) - Unknown owner - C:\Nero\InCD\InCDsrv.exe (file missing)
O23 - Service: IS360service - IObit - C:\IObit Security 360\IS360srv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 5233 bytes
MWR 3 day Mod MRU Undergrad
December 29, 2009, 1:48 AM UTC

Automated three-day notice: This topic had gone unanswered for more than three days. The original forum asked the author to post a link in its waiting-for-help queue within two days or the topic would be closed.

xixo_12 MRU Master Emeritus
December 30, 2009, 12:00 PM UTC
Hello and Welcome to Malware Removal Forums.
  • My name is xixo_12 and I will guide you to encounter the problem that you have now.
  • We will work together and I need your attention to read all those instruction carefully.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • You may wish to print them off or copy the instruction into Notepad.
  • If you have any question please don't hesitate to ask.
  • The instructions that I will give to you are specific to your current problem and shouldn't be used on other systems.
  • If you are receiving help or have received help on this problem elsewhere, please let us know.
  • Please post your replies to this thread only and keep interact with me until your computer is clean.


Everything I post to you will be review by MRU Teacher. This process will impact my response time to you. Be patient. ;)
Please! If you need more time to do all the instructions, let me know before 72hours is done. Otherwise, your thread will be closed

Please make sure you have done your reading on this topic : How to get help at this forum

Next,
Uninstall List.
  • Run the HiJack This.
  • Click on Open the Misc Tools section button.
  • Click on Misc Tools tab.
  • Under the System tools, click on Open Uninstall Manager button.
  • Find the Save list… button and save to the Desktop
  • Copy the content and paste the uninstall list here.


Next,
Checklist.
Please post.
  • Content of uninstall list.
Dakeyras MRU Honors Graduate
January 2, 2010, 4:07 PM UTC
lack of activity,

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