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Anti-Virius Live malware infection

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Anti-Virius Live malware infection

Unread postby megacdn » December 21st, 2009, 3:53 pm

Hi..My name is Alex( megacdn) I have a malware virius called " Anti-Virius Live" . I am posting this from my work computer because this "malware is blocking all access to the internet from my home computer. The only site I can access is the malware site where I am required to purchase their anti-virius program.
I can not download anything so I can not provide a Hijack log. It is causing numerous pop-ups claiming many things on my PC are infected. It constantly requests purchase of their software. It also directs me to a porno site.
It has blocked access to Add/Remove program, The restore point program, and taskmanger.
Running antivrius and spyware programs does not detect it. When I do reach my taskmanager and click end task on the exe. process the process keeps poping back in.
I feel it has seriously corrupted my registry. A techie at Staples Business Depot says the only way to get rid of it is to format my harddrives( I have two) and reinstall my WindowsXP.
I not very computer proffecient. I am at my wits end. I may have to access my email from another computer. Let me know if there is any other information you require.
I really hope you can help...Thanks Alex
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Re: Anti-Virius Live malware infection

Unread postby NonSuch » December 21st, 2009, 11:18 pm

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain you rename HijackThis: >Guideline for posting your HijackThis log<
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