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Fake Antivirus/Pop-Up Virus

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Fake Antivirus/Pop-Up Virus

Unread postby RJay0890 » December 19th, 2009, 4:33 pm

I recently came home from college to find my family's pc heavily infected. As I have not been the one using this computer I cant give you any real idea where these viruses came from but here are the problems they are causing

-Unable to run hijackthis log/any antivirus/multiple random programs (such as games) because I get the error message "Application cannot be executed. The file ___.exe is infected. Do you want to activate your antivirus software now?"

-Fake security alearts are popping up under the pretense of being from windows security center but both do the same thing which is described directly below

-Clicking yes takes me to this website "http://os-guardpro2010.com/purchase?r=57.7" and starts a random virus scan that I know wasnt previously downloaded manually

What I believe to be a seperate virus is causing these next set of problems

-The website viagra.com pops up by itself at random times

-The website porno.com pops up by itself at random times

As stated I am unable to run the logs you want so any more info you need please let me know. I am no computer expert but I do know sometimes and ill provide you with all the info I can.

Thanks in advance for any help!
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Re: Fake Antivirus/Pop-Up Virus

Unread postby NonSuch » December 21st, 2009, 11:00 pm

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain you rename HijackThis: >Guideline for posting your HijackThis log<
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