Hi,
I now have a problem where my network is constantly running slow to get "page not found" or it keeps disconnecting.
I tried Windows Defender and spybot- nothing could be found. I then used Trojan Remover and it established a suspicious file which was hidden. This was:
C:\Windows\system32\drivers\nacqspn.sys
and the registry:
HKLM\SYSTEM\CurrentControlSet\Services\nacqspn
I tried to delete it or rename it, but TR failed to do it both times.
I then tried other tools like Killbox, Hijack this etc...all cannot delete it.
I get the message, "The device attached to the system is not functioning".
I then downloaded GMER and it confirmed it was a malicious rootkit. But even that could not delete it.
All of these processes have been done normally as well as in SAFE MODE.
I would be very grateful if somebody could offer me some advice on how to get rid of this problem.
Thank you.
Brendan
I now have a problem where my network is constantly running slow to get "page not found" or it keeps disconnecting.
I tried Windows Defender and spybot- nothing could be found. I then used Trojan Remover and it established a suspicious file which was hidden. This was:
C:\Windows\system32\drivers\nacqspn.sys
and the registry:
HKLM\SYSTEM\CurrentControlSet\Services\nacqspn
I tried to delete it or rename it, but TR failed to do it both times.
I then tried other tools like Killbox, Hijack this etc...all cannot delete it.
I get the message, "The device attached to the system is not functioning".
I then downloaded GMER and it confirmed it was a malicious rootkit. But even that could not delete it.
All of these processes have been done normally as well as in SAFE MODE.
I would be very grateful if somebody could offer me some advice on how to get rid of this problem.
Thank you.
Brendan
