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Another infected computer!

1 min read

This thread's last reply is from December 17, 2009, 4:57 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hello,
My computer has popup problems, internet redirection, website blocking problems, and runs very slow. I am unable to download HiJackthis, the computer is stating the internet connection has failed. It does this for all AV websites in both IE and FoxFire but does not block normal websites. I was able to download and run AntiVir after linking through multiple websites. It finds seven viruses and asks me to restart. After restarting, I find it was unable to delete the viruses and just repeats the process. You guys did a great job helping me with my last problem. Thank you!!
We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain you rename HijackThis: >Guideline for posting your HijackThis log<