I was advised to post a link to my HJT log here. I have a laptop that started opening many instances (6 or 7 or more) of Internet Explorer whenever we would click the IE icon to start it. We ignored it for a while, then problems got worse.
Now something claiming to be a virus scanner takes over the computer and I can't get rid of it. Since we did not install any new virus scanner, I'm assuming this is a fake virus scanner. I pops up windows that we can't get rid of, and they stay on top so that I can't see the windows of other apps we want to run. I even tried to open the Windows Task Manager to close the windows, but the Task Manager won't open. It's as if something (this fake virus scanner) is killing the task manager before it can start.
Anyway, we would greatly appreciate your help. Here's the link to my original post.
http://www.malwareremoval.com/forum/viewtopic.php?f=11&t=47755
Thanks,
-gps57
Now something claiming to be a virus scanner takes over the computer and I can't get rid of it. Since we did not install any new virus scanner, I'm assuming this is a fake virus scanner. I pops up windows that we can't get rid of, and they stay on top so that I can't see the windows of other apps we want to run. I even tried to open the Windows Task Manager to close the windows, but the Task Manager won't open. It's as if something (this fake virus scanner) is killing the task manager before it can start.
Anyway, we would greatly appreciate your help. Here's the link to my original post.
http://www.malwareremoval.com/forum/viewtopic.php?f=11&t=47755
Thanks,
-gps57
