Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Cannot access IE

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Cannot access IE

Unread postby PopaTom » November 27th, 2009, 7:10 pm

It all started when I D/L Enterprise Suite Malware Removal. I tried to remove it and things deterriorated so bad that I am having to type this on another computer.

The computer that is infected is a Dell Inspiron 1545 : XP Pro Version 2002 SP 3 : Pentium(R) Dual-Core CPU T4200 @ 2.00GHz 1.20 GHz, 3.46 GB of RAM
I booted in `SAFE MODE` and was still unable to access IE. Everytime I tried the window flashed on and off.

When I try to access IE thru other programs like Yahoo i get a msg telling me "There was a problem sending the command to the program.
Regular Member
Posts: 69
Joined: November 27th, 2009, 6:39 pm
Register to Remove

Re: Cannot access IE

Unread postby NonSuch » November 27th, 2009, 8:05 pm

What you have downloaded was not a security program, it was a rogue program that is designed to infect your computer.

In order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<
User avatar
Posts: 27576
Joined: February 23rd, 2005, 7:08 am
Location: California

  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 65 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware