This is a read-only archive of malwareremoval.com. No new posts or registrations. Privacy Page
Malware Removal Forums

XP will not boot

1 min read

✨ The volunteers who helped with this thread aren't active anymore, but you can still get a personalized answer — click Ask AI below.

This thread's last reply is from November 26, 2009, 5:46 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

sdr77
November 24, 2009, 12:35 AM UTC
My son has a Dell laptop running XP Pro that will not boot and I believe he has a virus. I got the laptop to boot to the desktop one time, but it took 10 minutes. Then as it was redrawing the icons it blue screened and said that there was a problem and to remove my anti-virus and firewall software. Now the system only boots to the Windows XP logo screen and then freezes. I used a recovery disk, but that did not work. I also tried Power Suite Pro, but once again had no success. I am thinking we may need to blow out the hard drive and start over, but I wanted to check with you first. Thank you for your time and support.
NonSuch Administrator
November 26, 2009, 5:46 AM UTC
As you cannot get the system to boot up, it is most likely either terribly infected or it has a hardware problem. Without logs, which obviously cannot be produced on an unbootable system, there is no way that we can remotely ascertain which particular issue is causing the system's problems. A reformat and reinstallation of the operating system may resolve the problem. If not, then you will probably need to take it into a trusted local shop where you can get a more definitive diagnosis.

As this issue is beyond the scope of this forum, this topic is now closed.

✨ Ask AI about this thread

No ads, no affiliate links — generated on request from this thread's own archived content, not written by forum staff. Never run a scan/removal tool as a self-service step if the original thread describes it being done under a helper's direct supervision, and don't include your name, email, or other personal details in a follow-up question. See our privacy page for details on how this works.