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Sluggish browser response

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This thread's last reply is from November 15, 2009, 7:09 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

gschndlr
November 6, 2009, 8:19 AM UTC
Computer is sluggish on some accounts including the one that was logged in for this scan. Links (from Firefox) often don't work at all but many will take multiple clicks to get things started but then the connection may stop before the page is downloaded. This has been very noticeable on Ebay.

Recent removal of Virtumonde and Mirar toolbar about the time that problem was noticed.

Any help would be appreciated. Thanks


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:09:40 PM, on 11/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Belkin Bulldog\upsd.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.yahoo.com/"); (C:\Documents and Settings\GREG\Application Data\Mozilla\Profiles\default\ch2biatu.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\GREG\Application Data\Mozilla\Profiles\default\ch2biatu.slt\prefs.js)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Cleaner - {CCF00E14-7C5E-4420-9BF3-AA4809CFAA13} - C:\Program Files\ClickClean\ClickClean.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - https://rs5.advancedmd.com/rs-current/components/smsx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {5EF06782-55B2-4DF3-A57A-3FE8F1D2A181} (PPMDForms.Forms) - https://app.advancedmd.com/practicemanager/ppmdcontrols/ppmdforms.cab
O16 - DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} (CSEQueryObject Object) - http://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1110417552312
O16 - DPF: {6A6E7E91-B6EB-46B5-A545-12B8EDDD261E} (AMDSControls50.XGroupCategory) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdscontrols50.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145926784187
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
O16 - DPF: {9602B3CE-BC91-417D-B4FD-F6538C2ABB3B} (AMDSWSCheck.WSCheck) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdswscheck.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B15C3921-CCFA-4403-9E6F-4470839E835E} (Leadtools.XLead) - https://app.advancedmd.com/practicemanager/ppmdcontrols/leadtools.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://app.advancedmd.com/practicemanager/ppmdcontrols/activexviewer.cab
O16 - DPF: {CC99A86F-EA5D-414A-8231-7C3F1B10A644} (AMDSAudio.XAudio) - https://app.advancedmd.com/practicemanager/ppmdcontrols/amdsaudio.cab
O16 - DPF: {EE8CEFA4-1F91-11D4-B31E-00C04F1D37E6} (PPMDVBDownload.XShowReady) - https://app.advancedmd.com/practicemanager/ppmdcontrols/ppmdvbdownload.cab
O16 - DPF: {FA91DF8D-53AB-455D-AB20-F2F023E498D3} (RSClientPrint Class) - https://rs5.advancedmd.com/rs-current/components/RSClientPrint.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{00D0611F-2B5B-41D9-A5BC-DDB56FC0BDD0}: NameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{3B1181B5-B747-4FDB-A6B7-A619A9BA4FCD}: NameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{77EC7CAF-9CE2-4EE2-9A77-FD88C99FB26A}: NameServer = 192.168.0.1
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: hpdj5800 - Unknown owner - C:\DOCUME~1\GREG~1.MAS\LOCALS~1\Temp\hpdj5800.exe (file missing)
O23 - Service: UPS - UPSlim Service (UPSlim) - Delta - C:\Program Files\Belkin Bulldog\upsd.exe

--
End of file - 6544 bytes
MWR 3 day Mod MRU Undergrad
November 12, 2009, 6:19 AM UTC

Automated three-day notice: This topic had gone unanswered for more than three days. The original forum asked the author to post a link in its waiting-for-help queue within two days or the topic would be closed.

NonSuch Administrator
November 15, 2009, 7:09 AM UTC
a lack of response,

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