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Possible Trojan

5 min read

This thread's last reply is from November 4, 2009, 7:30 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

reyer
October 26, 2009, 5:40 PM UTC
Hello, hoping i am able to get help here. i tried to clear a trojan with norton360 last night but forgot the exact name of the w32.**
now i cannot get access norton nor msn nor outlook, however i can surf the net. Hoping for some help here. thanks.


My HJT log is as follows

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:08:54 PM, on 2009-10-26
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
D:\Program Files\ATKGFNEX\GFNEXSrv.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\TortoiseSVN\bin\TSVNCache.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\WINDOWS\system32\ifxspmgt.exe
D:\WINDOWS\system32\ifxtcs.exe
D:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\MySQL\MySQL Server 5.1\bin\mysqld.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
D:\Program Files\Synaptics\SynTP\SynTPEnh.exe
D:\Program Files\ASUS\Splendid\ACMON.exe
D:\Program Files\ASUS\Power4 Gear\BatteryLife.exe
D:\Program Files\ATKOSD2\ATKOSD2.exe
D:\Program Files\Verudium\Verudium USB Network Server\NPW\NPWService.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\Program Files\ATK Hotkey\Hcontrol.exe
D:\WINDOWS\system32\ACEngSvr.exe
D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
D:\WINDOWS\system32\IfxPsdSv.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
D:\WINDOWS\system32\SearchIndexer.exe
D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
D:\WINDOWS\RTHDCPL.EXE
D:\Program Files\ATK Hotkey\ATKOSD.exe
D:\Program Files\Java\jre6\bin\jusched.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\Windows Live\Messenger\msnmsgr.exe
D:\Program Files\Skype\Phone\Skype.exe
D:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
D:\Program Files\ATK Hotkey\KBFiltr.exe
D:\Program Files\Stardock\ObjectDock\ObjectDock.exe
D:\Documents and Settings\junlong.tan.2008\Application Data\Dropbox\bin\Dropbox.exe
D:\Program Files\ATK Hotkey\WDC.exe
D:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
D:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
D:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Skype\Plugin Manager\skypePM.exe
D:\Program Files\Windows Live\Contacts\wlcomm.exe
D:\WINDOWS\system32\SearchProtocolHost.exe
D:\WINDOWS\system32\rundll32.exe
D:\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - D:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - D:\Program Files\FlashGet\jccatch.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - D:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: MegaIEMn - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - D:\Program Files\Megaupload\Mega Manager\MegaIEMn.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - D:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - D:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "D:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "D:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SynTPEnh] D:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ACMON] "D:\Program Files\ASUS\Splendid\ACMON.exe"
O4 - HKLM\..\Run: [Power_Gear] D:\Program Files\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [ATKOSD2] "D:\Program Files\ATKOSD2\ATKOSD2.exe"
O4 - HKLM\..\Run: [ATKHOTKEY] "D:\Program Files\ATK Hotkey\Hcontrol.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Flashget] D:\Program Files\FlashGet\FlashGet.exe /min
O4 - HKLM\..\Run: [IMJPMIG8.1] "D:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] D:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] D:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] D:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] D:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [msnmsgr] "D:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Google Update] "D:\Documents and Settings\junlong.tan.2008\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Skype] "D:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Dropbox.lnk = D:\Documents and Settings\junlong.tan.2008\Application Data\Dropbox\bin\Dropbox.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: ObjectDock Plus.lnk = D:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O8 - Extra context menu item: &Download All with FlashGet - D:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - D:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://D:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Download Link Using Mega Manager... - D:\Program Files\Megaupload\Mega Manager\mm_file.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - D:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - D:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: d:\program files\verudium\verudium usb network server\npw\npwprint.dll
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/v ... .2.4.2.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/Messenger ... E_UNO1.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b56986.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = student.smu.edu.sg
O17 - HKLM\Software\..\Telephony: DomainName = student.smu.edu.sg
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = student.smu.edu.sg
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = student.smu.edu.sg
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: D:\WINDOWS\system32\wbsys.dll
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - D:\Program Files\ATKGFNEX\GFNEXSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1ca30aa80f8cfa6) (gupdate1ca30aa80f8cfa6) - Google Inc. - D:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - D:\WINDOWS\system32\ifxspmgt.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - D:\WINDOWS\system32\ifxtcs.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MySQL41 - Unknown owner - D:\Program.exe (file missing)
O23 - Service: NPWService - Unknown owner - D:\Program Files\Verudium\Verudium USB Network Server\NPW\NPWService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - D:\WINDOWS\system32\IfxPsdSv.exe
O23 - Service: Symantec Core LC - Unknown owner - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - D:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

--
End of file - 13829 bytes


Combined the two first posts by the OP into one post.
Elrond
MWR 3 day Mod
October 31, 2009, 2:36 AM UTC
[3days:2rup8b7b][/3days:2rup8b7b]
NonSuch
November 4, 2009, 7:30 AM UTC
a lack of response,