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Malware problem~cannot view taskmgr

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This thread's last reply is from October 19, 2009, 3:02 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Catbarber
October 18, 2009, 11:36 PM UTC
Hello I have a Toshiba laptop that has recently been hit with popup windows that I cannot stop. When i try to look at taskmgr (control-alt-delete) the taskmgr button is inactive. I found some suspicious programs loading in my startup file tab using "msconfig" program in windows XP. I unchecked the ones named NVCPL , SEARCHPROTECTION and PAVRM. I am able to log on the internet but am still getting hit with relentless pop up windows. I have attached the first hijackthis log created today (created after I unchecked the 3 programs listed above using msconfig.

OPERATING SYSTEM = WINDOWS XP

Thank you for your help.
john
NonSuch
October 19, 2009, 3:02 AM UTC
In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<