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Re: Please Review my Hijackthis file

Unread postby gabol » October 22nd, 2009, 7:10 pm

Hi shinybeast,

CKScanner - Additional Security Risks - These are not necessarily bad
c:\program files\hp games\bejeweled 2 deluxe\sounds\firecrackle.ogg
c:\program files\hp games\blasterball 3\data\art\bitmaps\enemies\boss2_crack.jpg.wkz
c:\program files\hp games\mah jong quest\images\tile_firecracker-1.pnge
c:\program files\hp games\mah jong quest\images\tile_firecracker-2.pnge
c:\program files\hp games\mah jong quest\images\tile_firecracker-3.pnge
c:\program files\hp games\mah jong quest\images\tile_firecracker1.pnge
c:\program files\hp games\mah jong quest\images\kwazi3\level5-1cracktop.jpge
c:\program files\hp games\mah jong quest\images\kwazi5\5_lvl_5a_postcrack1.jpge
c:\program files\hp games\mah jong quest\images\kwazi5\5_lvl_5a_postcrack2.jpge
scanner sequence 3.ZZ.11
----- EOF -----
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Re: Please Review my Hijackthis file

Unread postby shinybeast » October 22nd, 2009, 8:47 pm

Hi gabol,

You appear to have a cracked version of Vertus Fluid Mask 3 3.0.10 on your computer. You need to remove Vertus Fluid Mask 3 3.0.10 before we can continue any further. Please remove this from your system. You will find this forum's rules here: Malware Removal Forum Guidelines and Rules. Here is quote from it:

Any time the helper detects that you may have illegal software on your machine, that helper may stop assisting you immediately until you can demonstrate that you have rectified the situation. We will not support fixing machines with pirated or otherwise illegal software.

Remove Programs

  • Click Start button, type appwiz.cpl and press enter.
  • For each program below, right-click the program in the list and choose uninstall.

    Vertus Fluid Mask 3 3.0.10

I notice that Fluid Mask was installed on your other computer you received help with here. It is very likely the source of the issues you experienced with the other computer. This should be reason enough to avoid cracked software in the future.

If you decide to uninstall and to continue with securing your computer, please continue.

  • Please start Hijackthis
  • Click the Open the Misc Tools section button
  • Click the Open Uninstall Manager... under System Tools

You will see a list of programs installed on your computer.
Please click the Save List... button and specify where you would like to save the list.
Once you click Save, the list will open in Notepad. Simply copy and paste the entire contents of Notepad in your next post.
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Re: Please Review my Hijackthis file

Unread postby gabol » October 22nd, 2009, 10:08 pm

Hi shinybeast,

I uninstalled Vertus. Just wanted to let you know that I had installed the trial version and the crack never worked. I think the crack was actually the virus. I learned the hard way it's wrong to try to crack a program. In the other computer I had the trial version and never installed the crack.

thanks for helping.

7-Zip 4.65
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe AIR
Adobe Anchor Service CS4
Adobe Bridge CS4
Adobe CMaps CS4
Adobe Color - Photoshop Specific CS4
Adobe Color EU Extra Settings CS4
Adobe Color JA Extra Settings CS4
Adobe Color NA Recommended Settings CS4
Adobe Color Video Profiles CS CS4
Adobe CSI CS4
Adobe Default Language CS4
Adobe Device Central CS4
Adobe Drive CS4
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS4
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Linguistics CS4
Adobe Media Player
Adobe Media Player
Adobe Output Module
Adobe PDF Library Files CS4
Adobe Photoshop CS4
Adobe Photoshop CS4
Adobe Photoshop CS4
Adobe Photoshop CS4 Support
Adobe Reader 9.1.3
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe Type Support CS4
Adobe Update Manager CS4
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS4
AnalogX Script Defender
Apple Application Support
Apple Mobile Device Support
Apple Software Update
avast! Antivirus
Canon Camera Support Core Library
Canon Camera Window for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon Utilities ZoomBrowser EX
CCleaner (remove only)
Corel Painter 11
Corel Painter 11
Corel Painter 11 - ICA
Corel Painter 11 - IPM
Google Chrome
Google Update Helper
Hardware Diagnostic Tools
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Active Support Library 32 bit components
HP Advisor
HP Customer Experience Enhancements
HP Customer Feedback
HP Easy Setup - Frontend
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart Essential 2.01
HP Update
HPAsset component for HP Active Support Library
IconHandler 32 bit
Intel(R) Matrix Storage Manager
Java(TM) 6 Update 15
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office Home and Student 60 day trial
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Moyea FLV Player version:
Mozilla Firefox (3.5.3)
MSXML 4.0 SP2 (KB954430)
muvee autoProducer 6.0
My HP Games
NVIDIA Drivers
NVIDIA Stereoscopic 3D Driver
Paint.NET v3.36
PDF Settings CS4
Photoshop Camera Raw
Picasa 3
Python 2.5
Realtek High Definition Audio Driver
Rhapsody Player Engine
Roxio Activation Module
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Snapfish Picture Mover
Spelling Dictionaries Support For Adobe Reader 8
SpywareBlaster 4.2
Suite Shared Configuration CS4
System Requirements Lab
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update Manager
VC 9.0 Runtime
WeatherBug Gadget
Windows Live OneCare safety scanner
Windows Live OneCare safety scanner
WinPatrol 2009
XnView 1.96.5
Yahoo! Search Protection
Yahoo! Toolbar
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Re: Please Review my Hijackthis file

Unread postby shinybeast » October 23rd, 2009, 4:01 pm

Hello gabol,

I uninstalled Vertus. Just wanted to let you know that I had installed the trial version and the crack never worked. I think the crack was actually the virus. I learned the hard way it's wrong to try to crack a program. In the other computer I had the trial version and never installed the crack.

Understood. Yes, it's really not worth it in the end. ;)

Let's continue:

If that is indeed all that ESET found, then no need to scan again now. In the future you may want to perform an online scan once in a while, as Kaspersky and ESET scans tend to be a bit more capable.

Please delete these folders


Malware writers are increasingly targeting vulnerabilities in commonly used applications. Your Java and Acrobat Reader are slightly out of date.

Remove older version(s):

    Click Start, click Run...
  • Type "appwiz.cpl" without the quotes and click OK
  • Right-click Java(TM) 6 Update 15 and click Uninstall to uninstall Java
  • Right-click Adobe Reader 9.1.3 and click Uninstall to uninstall Adobe Reader

You should Download and Install the newest version of Adobe Reader for reading pdf files, due to the vulnerabilities in earlier versions.
All versions numbered lower than 9.2 are vulnerable.
  • Go HERE and click on AdbeRdr920_en_US.exe to download the latest version of Adobe Acrobat Reader.
  • Save this file to your desktop and run it to install the latest version of Adobe Reader.

Update Java

Older versions of Java may have vulnerabilities that can be exploited by malware.
Please follow the steps below to update the Java Runtime Enviornment

Download and install newest version:

  • Please visit:http://java.sun.com/javase/downloads/index.jsp scroll down the page a bit and click Download underJava SE Runtime Environment (JRE)
  • Select your platform and agree to the license agreement (after having read it, of course) by clicking the checkbox. Click Continue.
  • Click the link (jre-6u16-windows-i586-p.exe) under Available Files and download the offline installer to your desktop.
  • Close any programs you may have running, including web browsers.
  • From your desktop, double-click on the download to install the newest version.
  • Reboot your computer.

Please let me know when you have done these things and post a new HijackThis log for me to check.
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Re: Please Review my Hijackthis file

Unread postby gabol » October 23rd, 2009, 8:32 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:32:13 PM, on 10/23/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe" -delete
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O13 - Gopher Prefix:
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resour ... cctrl2.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4921516233
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1ca02719bd25b1) (gupdate1ca02719bd25b1) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\System32\ZoneLabs\vsmon.exe

End of file - 8878 bytes
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Re: Please Review my Hijackthis file

Unread postby shinybeast » October 24th, 2009, 9:17 am

Hello gabol,

Looking good. Thanks for hanging in there with me.

I see you installed ZoneAlarm. So with Avast!, Zone Alarm, WinPatrol, MBAM, you look to be pretty well protected.

You can delete ckscanner.exe.

OTL Cleanup

Please run OTL which should still be on your desktop
In the upper right click CleanUp
This will delete OTL and clean up after it.

Implementing the following suggestions will greatly reduce your chances of malware problems in the future.

Update Windows

It is important to keep Windows updated to close vulnerabilities in the operating system as they are discovered.

Close all windows and temporarily disable your anti-virus (usually through a tray icon)

Click Start, click All Programs and click Windows Update
In the Update control panel that opens, click Check for updates
Windows will then check for updates, if there are any needed, read and follow instructions provided to download and install the updates.

Keep installed programs up to date

Most important is keeping your anti-virus software up to date. An out of date anti-virus is not much better than no anti-virus. If your anti-virus is not set to update automatically (preferred), it is imperative that you occasionally update it manually. You usually can accomplish this through a tray icon.

Update Other Vulnerable Software
Malware writers are increasingly targeting vulnerabilities in commonly used applications. There are several online sites which will scan your computer for outdated software. I've listed two below. I recommend occasionally visiting and scanning your computer to detect vulnerable software that should be updated.
F-Secure Health Check
Secunia Online Software Inspector

Best Practices for Email and Downloaded Files.

  • Do not read emails from unknown sources.
  • Make it a habit to never open email attachments from anyone, including people you know, unless you absolutely have to. If you need to open an attachment, scan it with your anti-virus before you open it.
  • Do not use Peer to Peer software to "share" media and software. You will get more than you expected and the "bonus" will not be something you want and will bring you back seeking help.
  • Do not use keygens or hacked software. First, it is stealing. Second, it is almost always infected with something. If you cannot afford to buy something, there is likely a free alternative that will be a good substitute. Search around and seek out advice from a trusted forum. Most will be glad to tell you of their favorite free program that performs the job you want done.

I encourage you to check out Tony Klein's article "How did I get infected in the first place?"
and miekiemoes' article "How to prevent Malware:"

If you have any questions about these suggestions, I would be happy to answer them.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.
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Re: Please Review my Hijackthis file

Unread postby gabol » October 24th, 2009, 5:05 pm

Hi shinybeast,

Thank you for your time and help. And thank you, for handing in there with Me!!!

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Re: Please Review my Hijackthis file

Unread postby askey127 » October 26th, 2009, 6:19 pm

gabol, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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