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Can't install HijackThis...it disappears during installation
1 min read
This thread's last reply is from September 27, 2009, 6:44 PM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
Infected on the 21st I think. Last AVG scan is dated then. Won't run scans. Spybot Search and Destroy disabled; can't uninstall or reinstall it. Help! What do I do next?
We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.
Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.
This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis:>Guideline for posting your HijackThis log<