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IE can't access msn and related webpagesbut internet working

1 min read

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This thread's last reply is from September 25, 2009, 3:53 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Dobie
September 24, 2009, 9:01 AM UTC
My Internet Explorer, for some reason, stopped being able to load msn or related webpages (including hotmail) suddenly yesterday evening though the internet itself is actually working fine - e.g. I can get other webpages such as Google, BBC News, Facebook etc etc - it just seems to dislike MSN for some bizarre reason. After extensive research, I'm told that this may be a malware invasion and that's why I have turned to this forum for some advice. Can anybody advice on where the problem may lie? I do have a HackThis log that I can upload but if it is something that is actually very minor that I'm overlooking then I am all ears!

Many thanks in advance :grommit:
Gary R Administrator
September 25, 2009, 3:53 PM UTC
Hi Dobie,

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so that we can give you appropriate instructions, and this information is provided by a HijackThis log.

This thread will now be closed.

If you still need help, please start a new thread with:-
  • A HijackThis log.
  • Details of the problems you're experiencing.
  • Any messages or error codes you may have got.


If for any reason you can't run HijackThis, please let us know in your post.

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