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Frozen desktop icons

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This thread's last reply is from September 25, 2009, 12:48 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

bobbyc94
I have several issues. Currently it looks like all the malware etc was removed from the computer. The desk top icons are frozen and a file appears on the left side of my screen that can't be moved or closed. System restore, chkdsk/f don't work. disk defrag will not work. In the control panel folder option & taskbar/start menu will not open.

A few days ago some type of malware/virus attacked my computer. It was called Pro Police(the bad guy). I had to go to safe boot with dos prompt to remove. All exe files were shut off. That seems to be gone now but the above problems still exist. Any ideas?

Thanks,

Bob
MWR 3 day Mod MRU Undergrad

Automated three-day notice: This topic had gone unanswered for more than three days. The original forum asked the author to post a link in its waiting-for-help queue within two days or the topic would be closed.

Shaba Admin/Teacher Emeritus
lack of response

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