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Non virus infection - malware? Hijack This log posting

40 min read

This thread's last reply is from September 25, 2009, 12:49 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Johnnyace
September 16, 2009, 8:42 PM UTC
Hello, my niece Emma got a computer for college two weeks ago and asked me to look at it a couple of days ago as Internet Explorer had stopped launching. The computer is a Packard Bell EasyNote MH36 running Vista Home Premium with SP1. Norton 360 had come pre-loaded but the virus definitions had not been updated. I updated those and ran a full scan which showed up nothing. IE was working intermittently but being hijacked, often to thefeedyard. Because of this I tried downloading and running Malwarebytes' Anti-Malware. This software claims to identify 28 infections before stopping responding. I read the stickies on here and ran Hijack This with the following results:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:17:17, on 16/09/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\PACKARD BELL\SetUpMyPC\SmpSys.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Users\Emma\Desktop\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.packardbell.com/rdr.aspx?b=ACPW&l=1809&s=2&o=vp32&d=0409&m=easynote_mh36
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.packardbell.com/rdr.aspx?b=ACPW&l=1809&s=2&o=vp32&d=0409&m=easynote_mh36
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.packardbell.com/rdr.aspx?b=ACPW&l=1809&s=2&o=vp32&d=0409&m=easynote_mh36
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe,C:\Windows\system32\sdra64.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.5.2.11\IPSBHO.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SmpcSys] C:\Program Files\Packard Bell\SetupMyPC\SmpSys.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [autochk] rundll32.exe C:\Windows\system32\autochk.dll,_IWMPEvents@16
O4 - HKCU\..\Run: [SmpcSys] C:\Program Files\PACKARD BELL\SetUpMyPC\SmpSys.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [autochk] rundll32.exe C:\Users\Emma\protect.dll,_IWMPEvents@16
O4 - HKCU\..\Run: [userinit] C:\Users\Emma\AppData\Roaming\sdra64.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [] (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [] (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [autochk] rundll32.exe C:\Windows\system32\config\SYSTEM~1\protect.dll,_IWMPEvents@16 (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [autochk] rundll32.exe C:\Windows\system32\config\SYSTEM~1\protect.dll,_IWMPEvents@16 (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [] (User 'Default user')
O4 - Startup: ChkDisk.dll
O4 - Startup: ChkDisk.lnk = ?
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.1.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V6 AdobeActiveFileMonitor6.0AeLookupSvc (AdobeActiveFileMonitor6.0AeLookupSvc) - Unknown owner - C:\Windows\TEMP\onsdmdxeec.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe

--
End of file - 8087 bytes

Thanks in advance for any help you can offer! John
Shaba
September 20, 2009, 8:57 AM UTC
Hi Johnnyace

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can attempt to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Should you have any questions, please feel free to ask.

Please let us know what you have decided to do in your next post.
Johnnyace
September 20, 2009, 11:36 AM UTC
Hello Shaba,

Firstly, thank you for your reply and the information you have given me. I have read the links and there is some good news in that the computer belongs to my niece who got it new only three weeks ago. She has no internet banking or anything of critical confidentiality - the PC was bought for her college work. So a reformat would not lose any important information. Against that, the only disks I have for the machine are Norton 360 v3.0 and MS Office Home & Student 2007. Any other software came pre-installed (OEM?) and will presumably be lost should I reformat.

I am inclined to think - given the history of the PC and it's future use - that removal of the Trojan should be sufficient. Would you be content to help me in doing this or is it imperative that the machine be re-formatted? I haven't turned on or used the infected PC other than to obtain the Hijack This log from it.

Thank you,

Johnnyace
Shaba
September 20, 2009, 3:55 PM UTC
Then we will continue with this:

Please visit this webpage for download links, and instructions for running ComboFix:
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
If you need help to disable your protection programs see here.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.
Johnnyace
September 20, 2009, 5:32 PM UTC
ComboFix 09-09-18.02 - Emma 20/09/2009 18:01.1.2 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.353.1033.18.1976.1294 [GMT 1:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

Overlay aborted ... Please run ComboFix once more
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-2617080559-2201856681-1757239593-500
c:\$recycle.bin\S-1-5-21-2638615674-2298482328-550683221-500
c:\users\Emma\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ChkDisk.dll
c:\users\Emma\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ChkDisk.lnk
c:\windows\Installer\510db.msi
c:\windows\system32\config\systemprofile\protect.dll
c:\windows\system32\drivers\kbiwkmrorgtavp.sys
c:\windows\system32\lowsec
c:\windows\system32\lowsec\local.ds
c:\windows\system32\lowsec\user.ds
c:\windows\system32\sdra64.exe
c:\windows\system32\drivers\str.sys . . . . failed to delete

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_kbiwkmvoptbewr


((((((((((((((((((((((((( Files Created from 2009-08-20 to 2009-09-20 )))))))))))))))))))))))))))))))
.

2009-09-20 17:12 . 2009-09-20 17:12 -------- d-----w- c:\users\Default\AppData\Local\temp
2009-09-20 16:31 . 2009-09-20 16:31 19456 ----a-w- c:\windows\system32\kbiwkmvwdifprw.dll
2009-09-16 19:16 . 2009-09-16 19:16 -------- d-----w- c:\users\Emma\AppData\Roaming\U3
2009-09-14 21:25 . 2009-09-14 21:25 -------- d-----w- c:\users\Emma\AppData\Local\Mozilla
2009-09-14 21:00 . 2009-09-14 21:00 -------- d-----w- c:\users\Emma\AppData\Roaming\Malwarebytes
2009-09-14 20:59 . 2009-09-14 20:59 -------- d-----w- c:\programdata\Malwarebytes
2009-09-14 18:58 . 2009-09-16 20:10 -------- d-sh--w- c:\users\Emma\AppData\Roaming\lowsec
2009-09-14 18:36 . 2009-09-14 18:36 -------- d-----w- c:\users\Emma\AppData\Roaming\Packard Bell
2009-09-14 18:35 . 2009-09-14 18:35 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-09-14 18:35 . 2009-09-14 18:35 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2009-09-14 18:32 . 2009-09-14 18:32 213024 ------w- c:\windows\system32\drivers\str.sys
2009-09-13 22:22 . 2009-09-13 22:22 -------- d-----w- c:\users\Emma\AppData\Local\Microsoft Help
2009-09-13 22:09 . 2009-09-14 18:35 -------- d-----w- c:\programdata\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}
2009-09-13 22:09 . 2009-09-13 22:09 -------- d-----w- c:\users\Emma\AppData\Local\Downloaded Installations
2009-09-13 22:06 . 2009-08-22 08:13 25648 ----a-r- c:\windows\system32\drivers\SymIMV.sys
2009-09-13 22:06 . 2009-09-14 18:53 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-09-13 22:06 . 2009-09-14 18:35 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-09-13 22:06 . 2009-09-14 18:35 -------- d-----w- c:\program files\Symantec
2009-09-13 22:05 . 2009-09-14 18:57 -------- d-----w- c:\windows\system32\drivers\N360
2009-09-13 22:05 . 2009-09-13 22:06 -------- d-----w- c:\program files\Norton 360
2009-09-13 19:03 . 2009-09-13 19:03 -------- d-----w- c:\programdata\PCSettings
2009-09-13 11:17 . 2009-08-14 17:07 897608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2009-09-13 11:17 . 2009-08-14 16:29 104960 ----a-w- c:\windows\system32\netiohlp.dll
2009-09-13 11:17 . 2009-08-14 14:16 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-09-13 11:17 . 2009-08-14 14:16 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-09-13 11:17 . 2009-08-14 14:16 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-09-13 11:17 . 2009-08-14 14:16 10240 ----a-w- c:\windows\system32\finger.exe
2009-09-13 11:17 . 2009-08-14 16:29 17920 ----a-w- c:\windows\system32\netevent.dll
2009-09-13 11:17 . 2009-08-14 14:16 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-09-13 11:17 . 2009-08-14 14:16 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-09-13 11:17 . 2009-08-14 14:16 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-09-13 11:16 . 2009-07-11 19:32 293376 ----a-w- c:\windows\system32\wlanmsm.dll
2009-09-13 11:16 . 2009-07-11 19:29 127488 ----a-w- c:\windows\system32\L2SecHC.dll
2009-09-13 11:16 . 2009-07-11 19:32 302592 ----a-w- c:\windows\system32\wlansec.dll
2009-09-13 11:16 . 2009-07-11 19:32 513024 ----a-w- c:\windows\system32\wlansvc.dll
2009-09-13 11:16 . 2009-06-10 12:11 2868224 ----a-w- c:\windows\system32\mf.dll
2009-09-05 19:39 . 2009-08-28 12:39 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-09-05 19:39 . 2009-08-28 10:15 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-09-01 09:55 . 2009-09-20 16:31 43 ----a-w- c:\windows\system32\kbiwkmmvedtddt.dat
2009-09-01 09:45 . 2009-09-01 09:45 24576 ----a-w- c:\windows\system32\kbiwkmoqmywimx.dll
2009-09-01 09:39 . 2009-09-20 17:09 30416 ----a-w- c:\windows\system32\kbiwkmgwqphycx.dat
2009-09-01 09:39 . 2009-09-01 09:39 45056 ----a-w- c:\windows\system32\kbiwkmwyrpfejn.dll
2009-08-31 22:49 . 2009-08-31 22:49 -------- d--h--w- c:\windows\PIF
2009-08-30 21:34 . 2009-08-30 22:58 -------- d-----w- c:\users\Emma\AppData\Roaming\Download Manager
2009-08-28 10:08 . 2009-06-15 15:21 499712 ----a-w- c:\windows\system32\kerberos.dll
2009-08-28 10:08 . 2009-06-15 15:24 175104 ----a-w- c:\windows\system32\wdigest.dll
2009-08-28 10:08 . 2009-06-15 15:22 213504 ----a-w- c:\windows\system32\msv1_0.dll
2009-08-28 10:08 . 2009-06-15 18:20 439896 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2009-08-28 10:08 . 2009-06-15 15:24 270848 ----a-w- c:\windows\system32\schannel.dll
2009-08-28 10:08 . 2009-06-15 15:23 1256448 ----a-w- c:\windows\system32\lsasrv.dll
2009-08-28 10:08 . 2009-06-15 15:24 72704 ----a-w- c:\windows\system32\secur32.dll
2009-08-28 10:08 . 2009-06-15 12:57 9728 ----a-w- c:\windows\system32\lsass.exe
2009-08-27 18:14 . 2009-08-27 18:14 -------- d-----w- c:\program files\Sony
2009-08-27 10:51 . 2009-08-27 10:51 -------- d-----w- c:\users\Emma\{b44dc719-6467-4066-b641-4b5067635302}
2009-08-27 10:43 . 2009-08-27 18:20 -------- d-----w- c:\users\Emma\AppData\Roaming\Teleca
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\users\Emma\AppData\Local\Sony Ericsson
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\users\Emma\AppData\Roaming\Sony Ericsson
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\program files\Common Files\Sony Ericsson Shared
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\program files\Common Files\Teleca Shared
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\program files\Sony Ericsson
2009-08-27 10:38 . 2009-08-27 10:38 -------- d-----w- c:\windows\Downloaded Installations
2009-08-27 10:37 . 2009-08-27 10:39 -------- d-----w- c:\programdata\Teleca
2009-08-27 10:37 . 2009-08-27 10:39 -------- d-----w- c:\programdata\Sony Ericsson
2009-08-26 16:32 . 2009-09-05 21:53 -------- d-----w- c:\users\Emma\AppData\Roaming\BitTorrent
2009-08-26 16:32 . 2009-08-26 16:32 -------- d-----w- c:\program files\BitTorrent
2009-08-26 11:47 . 2009-06-22 10:22 2048 ----a-w- c:\windows\system32\tzres.dll
2009-08-25 17:58 . 2009-08-25 17:58 -------- d-----w- c:\users\Emma\AppData\Roaming\Apple Computer
2009-08-25 17:58 . 2009-09-14 18:35 -------- dc----w- c:\windows\system32\DRVSTORE
2009-08-25 17:57 . 2009-08-25 17:57 -------- d-----w- c:\program files\iPod
2009-08-25 17:57 . 2009-08-25 17:58 -------- d-----w- c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-08-25 17:57 . 2009-08-25 17:58 -------- d-----w- c:\program files\iTunes
2009-08-25 17:56 . 2009-08-25 17:56 -------- d-----w- c:\program files\Bonjour
2009-08-25 17:55 . 2009-08-25 17:56 -------- d-----w- c:\program files\QuickTime
2009-08-25 17:55 . 2009-08-25 17:57 -------- d-----w- c:\programdata\Apple Computer
2009-08-25 17:53 . 2009-08-25 17:53 -------- d-----w- c:\program files\Apple Software Update
2009-08-25 17:51 . 2009-08-25 17:57 -------- d-----w- c:\program files\Common Files\Apple
2009-08-25 15:09 . 2009-08-25 15:09 -------- d-----w- c:\program files\Selectsoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-14 18:35 . 2009-09-13 22:06 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-09-14 18:35 . 2009-09-13 22:06 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-09-13 22:34 . 2009-06-18 17:17 81448 ----a-w- c:\users\Emma\AppData\Local\GDIPFONTCACHEV1.DAT
2009-09-13 22:27 . 2009-01-08 01:45 -------- d-----w- c:\programdata\Microsoft Help
2009-09-13 22:25 . 2009-01-08 01:46 -------- d-----w- c:\program files\Microsoft Works
2009-09-13 22:05 . 2009-01-08 02:06 -------- d-----w- c:\programdata\Symantec
2009-09-13 22:05 . 2009-01-08 02:05 -------- d-----w- c:\programdata\Norton
2009-09-13 22:05 . 2009-01-08 02:05 -------- d-----w- c:\programdata\NortonInstaller
2009-09-13 17:42 . 2009-01-08 01:52 -------- d-----w- c:\program files\Google
2009-09-13 17:40 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2009-09-01 12:20 . 2009-01-08 01:40 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-07-21 21:52 . 2009-09-13 18:00 915456 ----a-w- c:\windows\system32\wininet.dll
2009-07-21 21:47 . 2009-09-13 18:00 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-07-21 21:47 . 2009-09-13 18:00 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-07-21 20:13 . 2009-09-13 18:00 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-07-17 14:35 . 2009-08-13 13:26 71680 ----a-w- c:\windows\system32\atl.dll
2009-07-14 13:00 . 2009-08-13 13:26 313344 ----a-w- c:\windows\system32\wmpdxm.dll
2009-07-14 12:59 . 2009-08-13 13:26 4096 ----a-w- c:\windows\system32\dxmasf.dll
2009-07-14 12:58 . 2009-08-13 13:26 7680 ----a-w- c:\windows\system32\spwmp.dll
2009-07-14 10:59 . 2009-08-13 13:26 8147456 ----a-w- c:\windows\system32\wmploc.DLL
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SmpcSys"="c:\program files\PACKARD BELL\SetUpMyPC\SmpSys.exe" [2008-07-07 1038136]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2008-12-02 3882312]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-08 894512]
"SmpcSys"="c:\program files\Packard Bell\SetupMyPC\SmpSys.exe" [2008-07-07 1038136]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-08-12 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-08-12 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-08-12 145944]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]
"Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2007-06-13 528384]
"RtHDVCpl"="RtHDVCpl.exe" - c:\windows\RtHDVCpl.exe [2008-08-04 6265376]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
ExifLauncher2.lnk - c:\program files\FinePixViewer\QuickDCF2.exe [2009-6-18 303104]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{B194D668-B82E-46FE-A633-66CD6C871CDB}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{4D6CC398-86ED-442C-BA20-A2A26141EF22}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{B464D77C-06EF-4329-A3EF-CEE92CAC6D27}"= Disabled:UDP:c:\program files\Adobe\Photoshop Elements 6.0\AdobePhotoshopElementsMediaServer.exe:Adobe Photoshop Elements Media Server
"{5AB6F84E-125C-4C45-BFDC-EDDB1173F1EC}"= Disabled:TCP:c:\program files\Adobe\Photoshop Elements 6.0\AdobePhotoshopElementsMediaServer.exe:Adobe Photoshop Elements Media Server
"{522A52C3-49DC-4AE8-AD9A-3EC81AB3FC19}"= c:\program files\Windows Live\Sync\WindowsLiveSync.exe:Windows Live Sync
"{D0F49DE2-6304-47CA-8EA1-8B029E77DF21}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{CB8DF36A-A263-47C9-8454-9F27191FAC6F}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{D560C313-68AF-47C0-B54E-3976A4F9444C}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{A94F05C6-956C-480A-A317-FF6DC33B4B15}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"{7F5EA8D8-21B9-4C32-BE98-F73CDDDF2070}"= UDP:c:\program files\BitTorrent\bittorrent.exe:BitTorrent
"{3621434C-A664-4920-A9FB-F848A7FACE0E}"= TCP:c:\program files\BitTorrent\bittorrent.exe:BitTorrent

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)

R0 SymEFA;Symantec Extended File Attributes;c:\windows\System32\drivers\N360\0305020.00B\SymEFA.sys [14/09/2009 19:35 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\System32\drivers\N360\0305020.00B\BHDrvx86.sys [14/09/2009 19:35 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\System32\drivers\N360\0305020.00B\cchpx86.sys [14/09/2009 19:35 482432]
R1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090911.003\IDSvix86.sys [11/07/2009 20:34 293424]
R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [11/09/2007 01:45 124832]
R2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [21/01/2008 03:23 21504]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe [14/09/2009 19:35 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [14/09/2009 09:00 102448]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\System32\drivers\RTL8187B.sys [08/01/2009 09:17 288768]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\drivers\N360\0305020.00B\symndisv.sys [14/09/2009 19:35 48688]
S2 AdobeActiveFileMonitor6.0AeLookupSvc;Adobe Active File Monitor V6 AdobeActiveFileMonitor6.0AeLookupSvc;c:\windows\TEMP\onsdmdxeec.exe service --> c:\windows\TEMP\onsdmdxeec.exe service [?]
S3 NETw5v32;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\System32\drivers\NETw5v32.sys [08/01/2009 09:17 3658752]
S3 s816bus;Sony Ericsson Device 816 driver (WDM);c:\windows\System32\drivers\s816bus.sys [19/06/2007 07:51 81832]
S3 s816mdfl;Sony Ericsson Device 816 USB WMC Modem Filter;c:\windows\System32\drivers\s816mdfl.sys [19/06/2007 07:51 13864]
S3 s816mdm;Sony Ericsson Device 816 USB WMC Modem Driver;c:\windows\System32\drivers\s816mdm.sys [19/06/2007 07:51 107304]
S3 s816mgmt;Sony Ericsson Device 816 USB WMC Device Management Drivers (WDM);c:\windows\System32\drivers\s816mgmt.sys [19/06/2007 07:51 99112]
S3 s816nd5;Sony Ericsson Device 816 USB Ethernet Emulation SEMCMR7 (NDIS);c:\windows\System32\drivers\s816nd5.sys [19/06/2007 07:51 21928]
S3 s816obex;Sony Ericsson Device 816 USB WMC OBEX Interface;c:\windows\System32\drivers\s816obex.sys [19/06/2007 07:51 97320]
S3 s816unic;Sony Ericsson Device 816 USB Ethernet Emulation SEMCMR7 (WDM);c:\windows\System32\drivers\s816unic.sys [19/06/2007 07:51 97704]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
ezSharedSvc

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\System32\rundll32.exe" "c:\windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://homepage.packardbell.com/rdr.asp ... ynote_mh36
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath -
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
AddRemove-NIS2009 - c:\program files\Norton Internet Security\Engine\16.0.0.125\RunCmd.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-20 18:15
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


c:\windows\system32\drivers\ztaolccz.sys 75648 bytes executable

scan completed successfully
hidden files: 1

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.5.2.11\diMaster.dll\" /prefetch:1"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\bfecobbqio]
"ImagePath"="\??\c:\windows\system32\drivers\ztaolccz.sys"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\kbiwkmvoptbewr]
"imagepath"="\systemroot\system32\drivers\kbiwkmrorgtavp.sys"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\kbiwkmvoptbewr]
@DACL=(02 0000)
"start"=dword:00000001
"type"=dword:00000001
"group"="file system"
"imagepath"=expand:"\\systemroot\\system32\\drivers\\kbiwkmrorgtavp.sys"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(8024)
c:\windows\system32\ieframe.dll
.
------------------------ Other Running Processes ------------------------
.
SystemRoot\System32\smss.exe [432]
c:\windows\system32\csrss.exe [568]
c:\windows\system32\wininit.exe [612]
c:\windows\system32\csrss.exe [624]
c:\windows\system32\services.exe [656]
c:\windows\system32\lsass.exe [668]
c:\windows\system32\lsm.exe [676]
c:\windows\system32\winlogon.exe [832]
c:\windows\system32\svchost.exe [864]
c:\windows\system32\svchost.exe [924]
c:\windows\System32\svchost.exe [1064]
c:\windows\System32\svchost.exe [1092]
c:\windows\system32\svchost.exe [1104]
c:\windows\system32\svchost.exe [1200]
c:\windows\system32\SLsvc.exe [1216]
c:\windows\system32\svchost.exe [1264]
c:\windows\system32\svchost.exe [1444]
c:\windows\System32\spoolsv.exe [1684]
c:\windows\system32\svchost.exe [1708]
c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [1892]
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [1944]
c:\program files\Bonjour\mDNSResponder.exe [1972]
c:\program files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe [2008]
c:\program files\Nero\Nero8\Nero BackItUp\NBService.exe [12]
c:\windows\system32\IoctlSvc.exe [908]
c:\windows\system32\svchost.exe [1040]
c:\windows\system32\svchost.exe [1356]
c:\windows\System32\svchost.exe [1240]
c:\windows\system32\SearchIndexer.exe [1768]
c:\windows\system32\WUDFHost.exe [2232]
c:\windows\system32\DllHost.exe [2836]
c:\program files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe [3016]
c:\windows\system32\Dwm.exe [3060]
c:\windows\system32\taskeng.exe [3080]
c:\windows\system32\CF10361.exe [3916]
c:\windows\RtHDVCpl.exe [4084]
c:\program files\Synaptics\SynTP\SynTPEnh.exe [2984]
c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe [2664]
c:\windows\System32\igfxtray.exe [3072]
c:\windows\System32\hkcmd.exe [2660]
c:\windows\System32\igfxpers.exe [2200]
c:\program files\QuickTime\QTTask.exe [3360]
c:\program files\iTunes\iTunesHelper.exe [3700]
c:\program files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe [3788]
c:\windows\system32\igfxsrvc.exe [1644]
c:\program files\PACKARD BELL\SetUpMyPC\SmpSys.exe [3956]
c:\program files\Windows Live\Messenger\msnmsgr.exe [2704]
c:\program files\Windows Media Player\wmpnscfg.exe [2368]
c:\program files\FinePixViewer\QuickDCF2.exe [2076]
c:\program files\Windows Media Player\wmpnetwk.exe [4732]
c:\program files\iPod\bin\iPodService.exe [5060]
c:\program files\Common Files\Teleca Shared\Generic.exe [5280]
c:\program files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe [5604]
c:\windows\system32\wbem\wmiprvse.exe [972]
c:\?\c:\windows\system32\wbem\WMIADAP.EXE [3980]
c:\windows\system32\wbem\wmiprvse.exe [4548]
c:\windows\Explorer.exe [8024]
c:\windows\system32\wuauclt.exe [6544]
c:\windows\servicing\TrustedInstaller.exe [6672]
c:\program files\NORTON 360\ENGINE\3.5.2.11\cltLMH.exe [6424]
c:\combofix\catchme.cfxxe [4652]
.
**************************************************************************
.
Completion time: 2009-09-20 18:20 - machine was rebooted
ComboFix-quarantined-files.txt 2009-09-20 17:20

Pre-Run: 193,786,531,840 bytes free
Post-Run: 193,752,977,408 bytes free

320 --- E O F --- 2009-09-14 18:54




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:40:32, on 20/09/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\PACKARD BELL\SetUpMyPC\SmpSys.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Users\Emma\Desktop\HijackThis.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.packardbell.com/rdr.aspx?b=ACPW&l=1809&s=2&o=vp32&d=0409&m=easynote_mh36
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.5.2.11\IPSBHO.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SmpcSys] C:\Program Files\Packard Bell\SetupMyPC\SmpSys.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKCU\..\Run: [SmpcSys] C:\Program Files\PACKARD BELL\SetUpMyPC\SmpSys.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.1.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V6 AdobeActiveFileMonitor6.0AeLookupSvc (AdobeActiveFileMonitor6.0AeLookupSvc) - Unknown owner - C:\Windows\TEMP\onsdmdxeec.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe

--
End of file - 6343 bytes
Shaba
September 20, 2009, 5:55 PM UTC
Please rerun combofix and post back fresh logs :)
Johnnyace
September 20, 2009, 6:32 PM UTC
ComboFix 09-09-18.02 - Emma 20/09/2009 19:07.2.2 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.353.1033.18.1976.1255 [GMT 1:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\drivers\str.sys
c:\windows\system32\drivers\ztaolccz.sys
c:\windows\system32\kbiwkmgwqphycx.dat
c:\windows\system32\kbiwkmmvedtddt.dat
c:\windows\system32\kbiwkmoqmywimx.dll
c:\windows\system32\kbiwkmvwdifprw.dll
c:\windows\system32\kbiwkmwyrpfejn.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_BFECOBBQIO
-------\Legacy_kbiwkmvoptbewr
-------\Service_kbiwkmvoptbewr


((((((((((((((((((((((((( Files Created from 2009-08-20 to 2009-09-20 )))))))))))))))))))))))))))))))
.

2009-09-20 18:17 . 2009-09-20 18:22 -------- d-----w- c:\users\Emma\AppData\Local\temp
2009-09-20 18:17 . 2009-09-20 18:17 -------- d-----w- c:\users\Public\AppData\Local\temp
2009-09-20 18:17 . 2009-09-20 18:17 -------- d-----w- c:\users\Default\AppData\Local\temp
2009-09-20 17:49 . 2009-09-20 17:49 0 ----a-w- c:\windows\nsreg.dat
2009-09-16 19:16 . 2009-09-16 19:16 -------- d-----w- c:\users\Emma\AppData\Roaming\U3
2009-09-14 21:25 . 2009-09-14 21:25 -------- d-----w- c:\users\Emma\AppData\Local\Mozilla
2009-09-14 21:00 . 2009-09-14 21:00 -------- d-----w- c:\users\Emma\AppData\Roaming\Malwarebytes
2009-09-14 20:59 . 2009-09-14 20:59 -------- d-----w- c:\programdata\Malwarebytes
2009-09-14 18:58 . 2009-09-16 20:10 -------- d-sh--w- c:\users\Emma\AppData\Roaming\lowsec
2009-09-14 18:36 . 2009-09-14 18:36 -------- d-----w- c:\users\Emma\AppData\Roaming\Packard Bell
2009-09-14 18:35 . 2009-09-14 18:35 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-09-14 18:35 . 2009-09-14 18:35 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2009-09-13 22:22 . 2009-09-13 22:22 -------- d-----w- c:\users\Emma\AppData\Local\Microsoft Help
2009-09-13 22:09 . 2009-09-14 18:35 -------- d-----w- c:\programdata\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}
2009-09-13 22:09 . 2009-09-13 22:09 -------- d-----w- c:\users\Emma\AppData\Local\Downloaded Installations
2009-09-13 22:06 . 2009-08-22 08:13 25648 ----a-r- c:\windows\system32\drivers\SymIMV.sys
2009-09-13 22:06 . 2009-09-14 18:53 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-09-13 22:06 . 2009-09-14 18:35 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-09-13 22:06 . 2009-09-14 18:35 -------- d-----w- c:\program files\Symantec
2009-09-13 22:05 . 2009-09-14 18:57 -------- d-----w- c:\windows\system32\drivers\N360
2009-09-13 22:05 . 2009-09-13 22:06 -------- d-----w- c:\program files\Norton 360
2009-09-13 19:03 . 2009-09-13 19:03 -------- d-----w- c:\programdata\PCSettings
2009-09-13 11:17 . 2009-08-14 17:07 897608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2009-09-13 11:17 . 2009-08-14 16:29 104960 ----a-w- c:\windows\system32\netiohlp.dll
2009-09-13 11:17 . 2009-08-14 14:16 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-09-13 11:17 . 2009-08-14 14:16 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-09-13 11:17 . 2009-08-14 14:16 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-09-13 11:17 . 2009-08-14 14:16 10240 ----a-w- c:\windows\system32\finger.exe
2009-09-13 11:17 . 2009-08-14 16:29 17920 ----a-w- c:\windows\system32\netevent.dll
2009-09-13 11:17 . 2009-08-14 14:16 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-09-13 11:17 . 2009-08-14 14:16 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-09-13 11:17 . 2009-08-14 14:16 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-09-13 11:16 . 2009-07-11 19:32 293376 ----a-w- c:\windows\system32\wlanmsm.dll
2009-09-13 11:16 . 2009-07-11 19:29 127488 ----a-w- c:\windows\system32\L2SecHC.dll
2009-09-13 11:16 . 2009-07-11 19:32 302592 ----a-w- c:\windows\system32\wlansec.dll
2009-09-13 11:16 . 2009-07-11 19:32 513024 ----a-w- c:\windows\system32\wlansvc.dll
2009-09-13 11:16 . 2009-06-10 12:11 2868224 ----a-w- c:\windows\system32\mf.dll
2009-09-05 19:39 . 2009-08-28 12:39 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-09-05 19:39 . 2009-08-28 10:15 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-31 22:49 . 2009-08-31 22:49 -------- d--h--w- c:\windows\PIF
2009-08-30 21:34 . 2009-08-30 22:58 -------- d-----w- c:\users\Emma\AppData\Roaming\Download Manager
2009-08-28 10:08 . 2009-06-15 15:21 499712 ----a-w- c:\windows\system32\kerberos.dll
2009-08-28 10:08 . 2009-06-15 15:24 175104 ----a-w- c:\windows\system32\wdigest.dll
2009-08-28 10:08 . 2009-06-15 15:22 213504 ----a-w- c:\windows\system32\msv1_0.dll
2009-08-28 10:08 . 2009-06-15 18:20 439896 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2009-08-28 10:08 . 2009-06-15 15:24 270848 ----a-w- c:\windows\system32\schannel.dll
2009-08-28 10:08 . 2009-06-15 15:23 1256448 ----a-w- c:\windows\system32\lsasrv.dll
2009-08-28 10:08 . 2009-06-15 15:24 72704 ----a-w- c:\windows\system32\secur32.dll
2009-08-28 10:08 . 2009-06-15 12:57 9728 ----a-w- c:\windows\system32\lsass.exe
2009-08-27 18:14 . 2009-08-27 18:14 -------- d-----w- c:\program files\Sony
2009-08-27 10:51 . 2009-08-27 10:51 -------- d-----w- c:\users\Emma\{b44dc719-6467-4066-b641-4b5067635302}
2009-08-27 10:43 . 2009-08-27 18:20 -------- d-----w- c:\users\Emma\AppData\Roaming\Teleca
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\users\Emma\AppData\Local\Sony Ericsson
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\users\Emma\AppData\Roaming\Sony Ericsson
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\program files\Common Files\Sony Ericsson Shared
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\program files\Common Files\Teleca Shared
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\program files\Sony Ericsson
2009-08-27 10:38 . 2009-08-27 10:38 -------- d-----w- c:\windows\Downloaded Installations
2009-08-27 10:37 . 2009-08-27 10:39 -------- d-----w- c:\programdata\Teleca
2009-08-27 10:37 . 2009-08-27 10:39 -------- d-----w- c:\programdata\Sony Ericsson
2009-08-26 16:32 . 2009-09-05 21:53 -------- d-----w- c:\users\Emma\AppData\Roaming\BitTorrent
2009-08-26 16:32 . 2009-08-26 16:32 -------- d-----w- c:\program files\BitTorrent
2009-08-26 11:47 . 2009-06-22 10:22 2048 ----a-w- c:\windows\system32\tzres.dll
2009-08-25 17:58 . 2009-08-25 17:58 -------- d-----w- c:\users\Emma\AppData\Roaming\Apple Computer
2009-08-25 17:58 . 2009-09-14 18:35 -------- dc----w- c:\windows\system32\DRVSTORE
2009-08-25 17:57 . 2009-08-25 17:57 -------- d-----w- c:\program files\iPod
2009-08-25 17:57 . 2009-08-25 17:58 -------- d-----w- c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-08-25 17:57 . 2009-08-25 17:58 -------- d-----w- c:\program files\iTunes
2009-08-25 17:56 . 2009-08-25 17:56 -------- d-----w- c:\program files\Bonjour
2009-08-25 17:55 . 2009-08-25 17:56 -------- d-----w- c:\program files\QuickTime
2009-08-25 17:55 . 2009-08-25 17:57 -------- d-----w- c:\programdata\Apple Computer
2009-08-25 17:53 . 2009-08-25 17:53 -------- d-----w- c:\program files\Apple Software Update
2009-08-25 17:51 . 2009-08-25 17:57 -------- d-----w- c:\program files\Common Files\Apple
2009-08-25 15:09 . 2009-08-25 15:09 -------- d-----w- c:\program files\Selectsoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-14 18:35 . 2009-09-13 22:06 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-09-14 18:35 . 2009-09-13 22:06 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-09-13 22:34 . 2009-06-18 17:17 81448 ----a-w- c:\users\Emma\AppData\Local\GDIPFONTCACHEV1.DAT
2009-09-13 22:27 . 2009-01-08 01:45 -------- d-----w- c:\programdata\Microsoft Help
2009-09-13 22:25 . 2009-01-08 01:46 -------- d-----w- c:\program files\Microsoft Works
2009-09-13 22:05 . 2009-01-08 02:06 -------- d-----w- c:\programdata\Symantec
2009-09-13 22:05 . 2009-01-08 02:05 -------- d-----w- c:\programdata\Norton
2009-09-13 22:05 . 2009-01-08 02:05 -------- d-----w- c:\programdata\NortonInstaller
2009-09-13 17:42 . 2009-01-08 01:52 -------- d-----w- c:\program files\Google
2009-09-13 17:40 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2009-09-01 12:20 . 2009-01-08 01:40 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-07-21 21:52 . 2009-09-13 18:00 915456 ----a-w- c:\windows\system32\wininet.dll
2009-07-21 21:47 . 2009-09-13 18:00 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-07-21 21:47 . 2009-09-13 18:00 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-07-21 20:13 . 2009-09-13 18:00 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-07-17 14:35 . 2009-08-13 13:26 71680 ----a-w- c:\windows\system32\atl.dll
2009-07-14 13:00 . 2009-08-13 13:26 313344 ----a-w- c:\windows\system32\wmpdxm.dll
2009-07-14 12:59 . 2009-08-13 13:26 4096 ----a-w- c:\windows\system32\dxmasf.dll
2009-07-14 12:58 . 2009-08-13 13:26 7680 ----a-w- c:\windows\system32\spwmp.dll
2009-07-14 10:59 . 2009-08-13 13:26 8147456 ----a-w- c:\windows\system32\wmploc.DLL
.

((((((((((((((((((((((((((((( SnapShot@2009-09-20_17.15.44 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-01-21 01:58 . 2009-09-20 17:40 45550 c:\windows\System32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2006-11-02 13:05 . 2009-09-20 17:40 82808 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2009-06-18 17:14 . 2009-09-20 17:40 12780 c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2617080559-2201856681-1757239593-1000_UserData.bin
+ 2009-06-18 17:17 . 2009-09-20 17:38 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-06-18 17:17 . 2009-09-20 17:14 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-06-18 17:17 . 2009-09-20 17:38 49152 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-06-18 17:17 . 2009-09-20 17:14 49152 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-06-18 17:17 . 2009-09-20 17:38 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-06-18 17:17 . 2009-09-20 17:14 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-06-21 12:17 . 2009-09-20 18:01 192568 c:\windows\System32\WDI\SuspendPerformanceDiagnostics_SystemData_S4.bin
+ 2006-11-02 10:33 . 2009-09-20 18:05 600378 c:\windows\System32\perfh009.dat
- 2006-11-02 10:33 . 2009-09-20 17:05 600378 c:\windows\System32\perfh009.dat
- 2006-11-02 10:33 . 2009-09-20 17:05 105852 c:\windows\System32\perfc009.dat
+ 2006-11-02 10:33 . 2009-09-20 18:05 105852 c:\windows\System32\perfc009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SmpcSys"="c:\program files\PACKARD BELL\SetUpMyPC\SmpSys.exe" [2008-07-07 1038136]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2008-12-02 3882312]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-08 894512]
"SmpcSys"="c:\program files\Packard Bell\SetupMyPC\SmpSys.exe" [2008-07-07 1038136]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-08-12 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-08-12 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-08-12 145944]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]
"Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2007-06-13 528384]
"RtHDVCpl"="RtHDVCpl.exe" - c:\windows\RtHDVCpl.exe [2008-08-04 6265376]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
ExifLauncher2.lnk - c:\program files\FinePixViewer\QuickDCF2.exe [2009-6-18 303104]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{B194D668-B82E-46FE-A633-66CD6C871CDB}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{4D6CC398-86ED-442C-BA20-A2A26141EF22}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{B464D77C-06EF-4329-A3EF-CEE92CAC6D27}"= Disabled:UDP:c:\program files\Adobe\Photoshop Elements 6.0\AdobePhotoshopElementsMediaServer.exe:Adobe Photoshop Elements Media Server
"{5AB6F84E-125C-4C45-BFDC-EDDB1173F1EC}"= Disabled:TCP:c:\program files\Adobe\Photoshop Elements 6.0\AdobePhotoshopElementsMediaServer.exe:Adobe Photoshop Elements Media Server
"{522A52C3-49DC-4AE8-AD9A-3EC81AB3FC19}"= c:\program files\Windows Live\Sync\WindowsLiveSync.exe:Windows Live Sync
"{D0F49DE2-6304-47CA-8EA1-8B029E77DF21}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{CB8DF36A-A263-47C9-8454-9F27191FAC6F}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{D560C313-68AF-47C0-B54E-3976A4F9444C}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{A94F05C6-956C-480A-A317-FF6DC33B4B15}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"{7F5EA8D8-21B9-4C32-BE98-F73CDDDF2070}"= UDP:c:\program files\BitTorrent\bittorrent.exe:BitTorrent
"{3621434C-A664-4920-A9FB-F848A7FACE0E}"= TCP:c:\program files\BitTorrent\bittorrent.exe:BitTorrent

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)

R0 SymEFA;Symantec Extended File Attributes;c:\windows\System32\drivers\N360\0305020.00B\SymEFA.sys [14/09/2009 19:35 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\System32\drivers\N360\0305020.00B\BHDrvx86.sys [14/09/2009 19:35 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\System32\drivers\N360\0305020.00B\cchpx86.sys [14/09/2009 19:35 482432]
R1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090911.003\IDSvix86.sys [11/07/2009 20:34 293424]
R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [11/09/2007 01:45 124832]
R2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [21/01/2008 03:23 21504]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe [14/09/2009 19:35 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [14/09/2009 09:00 102448]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\System32\drivers\RTL8187B.sys [08/01/2009 09:17 288768]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\drivers\N360\0305020.00B\symndisv.sys [14/09/2009 19:35 48688]
S2 AdobeActiveFileMonitor6.0AeLookupSvc;Adobe Active File Monitor V6 AdobeActiveFileMonitor6.0AeLookupSvc;c:\windows\TEMP\onsdmdxeec.exe service --> c:\windows\TEMP\onsdmdxeec.exe service [?]
S3 NETw5v32;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\System32\drivers\NETw5v32.sys [08/01/2009 09:17 3658752]
S3 s816bus;Sony Ericsson Device 816 driver (WDM);c:\windows\System32\drivers\s816bus.sys [19/06/2007 07:51 81832]
S3 s816mdfl;Sony Ericsson Device 816 USB WMC Modem Filter;c:\windows\System32\drivers\s816mdfl.sys [19/06/2007 07:51 13864]
S3 s816mdm;Sony Ericsson Device 816 USB WMC Modem Driver;c:\windows\System32\drivers\s816mdm.sys [19/06/2007 07:51 107304]
S3 s816mgmt;Sony Ericsson Device 816 USB WMC Device Management Drivers (WDM);c:\windows\System32\drivers\s816mgmt.sys [19/06/2007 07:51 99112]
S3 s816nd5;Sony Ericsson Device 816 USB Ethernet Emulation SEMCMR7 (NDIS);c:\windows\System32\drivers\s816nd5.sys [19/06/2007 07:51 21928]
S3 s816obex;Sony Ericsson Device 816 USB WMC OBEX Interface;c:\windows\System32\drivers\s816obex.sys [19/06/2007 07:51 97320]
S3 s816unic;Sony Ericsson Device 816 USB Ethernet Emulation SEMCMR7 (WDM);c:\windows\System32\drivers\s816unic.sys [19/06/2007 07:51 97704]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
ezSharedSvc

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\System32\rundll32.exe" "c:\windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://homepage.packardbell.com/rdr.asp ... ynote_mh36
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\users\Emma\AppData\Roaming\Mozilla\Firefox\Profiles\gi3ak8b2.default\
FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-20 19:22
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.5.2.11\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(2888)
c:\windows\System32\NaturalLanguage6.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\audiodg.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Nero\Nero8\Nero BackItUp\NBService.exe
c:\windows\System32\IoctlSvc.exe
c:\windows\System32\WUDFHost.exe
c:\windows\System32\dllhost.exe
c:\windows\System32\igfxsrvc.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Common Files\Teleca Shared\Generic.exe
c:\program files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
c:\windows\System32\wbem\WMIADAP.exe
.
**************************************************************************
.
Completion time: 2009-09-20 19:26 - machine was rebooted
ComboFix-quarantined-files.txt 2009-09-20 18:26
ComboFix2.txt 2009-09-20 17:20

Pre-Run: 193,477,877,760 bytes free
Post-Run: 193,057,640,448 bytes free

272 --- E O F --- 2009-09-14 18:54



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:27:23, on 20/09/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\PACKARD BELL\SetUpMyPC\SmpSys.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Windows\Explorer.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Emma\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.packardbell.com/rdr.aspx?b=ACPW&l=1809&s=2&o=vp32&d=0409&m=easynote_mh36
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.5.2.11\IPSBHO.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SmpcSys] C:\Program Files\Packard Bell\SetupMyPC\SmpSys.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKCU\..\Run: [SmpcSys] C:\Program Files\PACKARD BELL\SetUpMyPC\SmpSys.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.1.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V6 AdobeActiveFileMonitor6.0AeLookupSvc (AdobeActiveFileMonitor6.0AeLookupSvc) - Unknown owner - C:\Windows\TEMP\onsdmdxeec.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe

--
End of file - 6411 bytes
Shaba
September 20, 2009, 7:25 PM UTC
Please go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply along with a fresh HijackThis log.
Johnnyace
September 20, 2009, 10:24 PM UTC
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Sunday, September 20, 2009
Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Sunday, September 20, 2009 22:16:13
Records in database: 2864602
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 130427
Threats found: 3
Infected objects found: 8
Suspicious objects found: 0
Scan duration: 01:44:31


File name / Threat / Threats count
C:\Qoobox\Quarantine\C\Windows\System32\drivers\kbiwkmrorgtavp.sys.vir Infected: Packed.Win32.TDSS.z 1
C:\Qoobox\Quarantine\C\Windows\System32\drivers\_kbiwkmrorgtavp_.sys.zip Infected: Packed.Win32.TDSS.z 2
C:\Qoobox\Quarantine\C\Windows\System32\kbiwkmvwdifprw.dll.vir Infected: Packed.Win32.TDSS.z 1
C:\Qoobox\Quarantine\C\Windows\System32\kbiwkmwyrpfejn.dll.vir Infected: Packed.Win32.TDSS.z 1
C:\Qoobox\Quarantine\C\Windows\System32\sdra64.exe.vir Infected: Trojan-Ransom.Win32.BlueScreen.gc 1
C:\Users\Emma\AppData\Roaming\sdra64.exe Infected: Trojan-Ransom.Win32.BlueScreen.gc 1
C:\Windows\System32\config\systemprofile\AppData\Roaming\84372872az.exe Infected: Trojan.Win32.Vilsel.fat 1

Selected area has been scanned.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:20:00, on 20/09/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\PACKARD BELL\SetUpMyPC\SmpSys.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Windows\Explorer.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\conime.exe
C:\Users\Emma\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.packardbell.com/rdr.aspx?b=ACPW&l=1809&s=2&o=vp32&d=0409&m=easynote_mh36
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.5.2.11\IPSBHO.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SmpcSys] C:\Program Files\Packard Bell\SetupMyPC\SmpSys.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [SmpcSys] C:\Program Files\PACKARD BELL\SetUpMyPC\SmpSys.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.1.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V6 AdobeActiveFileMonitor6.0AeLookupSvc (AdobeActiveFileMonitor6.0AeLookupSvc) - Unknown owner - C:\Windows\TEMP\onsdmdxeec.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe

--
End of file - 6524 bytes
Shaba
September 21, 2009, 4:08 AM UTC
  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    File::
    
C:\Users\Emma\AppData\Roaming\sdra64.exe 
    
C:\Windows\System32\config\systemprofile\AppData\Roaming\84372872az.exe

  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.


  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
Johnnyace
September 21, 2009, 4:57 PM UTC
ComboFix 09-09-18.02 - Emma 21/09/2009 17:42.3.2 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.353.1033.18.1976.1196 [GMT 1:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\users\Emma\Desktop\CFScript.txt
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

FILE ::
"c:\users\Emma\AppData\Roaming\sdra64.exe"
"c:\windows\System32\config\systemprofile\AppData\Roaming\84372872az.exe"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\users\Emma\AppData\Roaming\sdra64.exe
c:\windows\System32\config\systemprofile\AppData\Roaming\84372872az.exe

.
((((((((((((((((((((((((( Files Created from 2009-08-21 to 2009-09-21 )))))))))))))))))))))))))))))))
.

2009-09-21 16:47 . 2009-09-21 16:47 -------- d-----w- c:\users\Emma\AppData\Local\temp
2009-09-21 16:47 . 2009-09-21 16:47 -------- d-----w- c:\users\Public\AppData\Local\temp
2009-09-21 16:47 . 2009-09-21 16:47 -------- d-----w- c:\users\Default\AppData\Local\temp
2009-09-20 19:41 . 2009-09-20 19:41 -------- d-----w- c:\windows\Sun
2009-09-20 19:39 . 2009-09-20 19:39 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-20 19:38 . 2009-09-20 19:38 -------- d-----w- c:\program files\Java
2009-09-20 17:49 . 2009-09-20 17:49 0 ----a-w- c:\windows\nsreg.dat
2009-09-16 19:16 . 2009-09-16 19:16 -------- d-----w- c:\users\Emma\AppData\Roaming\U3
2009-09-14 21:25 . 2009-09-14 21:25 -------- d-----w- c:\users\Emma\AppData\Local\Mozilla
2009-09-14 21:00 . 2009-09-14 21:00 -------- d-----w- c:\users\Emma\AppData\Roaming\Malwarebytes
2009-09-14 20:59 . 2009-09-14 20:59 -------- d-----w- c:\programdata\Malwarebytes
2009-09-14 18:58 . 2009-09-16 20:10 -------- d-sh--w- c:\users\Emma\AppData\Roaming\lowsec
2009-09-14 18:36 . 2009-09-14 18:36 -------- d-----w- c:\users\Emma\AppData\Roaming\Packard Bell
2009-09-14 18:35 . 2009-09-14 18:35 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-09-14 18:35 . 2009-09-14 18:35 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2009-09-13 22:22 . 2009-09-13 22:22 -------- d-----w- c:\users\Emma\AppData\Local\Microsoft Help
2009-09-13 22:09 . 2009-09-14 18:35 -------- d-----w- c:\programdata\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}
2009-09-13 22:09 . 2009-09-13 22:09 -------- d-----w- c:\users\Emma\AppData\Local\Downloaded Installations
2009-09-13 22:06 . 2009-08-22 08:13 25648 ----a-r- c:\windows\system32\drivers\SymIMV.sys
2009-09-13 22:06 . 2009-09-14 18:53 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-09-13 22:06 . 2009-09-14 18:35 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-09-13 22:06 . 2009-09-14 18:35 -------- d-----w- c:\program files\Symantec
2009-09-13 22:05 . 2009-09-14 18:57 -------- d-----w- c:\windows\system32\drivers\N360
2009-09-13 22:05 . 2009-09-13 22:06 -------- d-----w- c:\program files\Norton 360
2009-09-13 19:03 . 2009-09-13 19:03 -------- d-----w- c:\programdata\PCSettings
2009-09-13 11:17 . 2009-08-14 17:07 897608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2009-09-13 11:17 . 2009-08-14 16:29 104960 ----a-w- c:\windows\system32\netiohlp.dll
2009-09-13 11:17 . 2009-08-14 14:16 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-09-13 11:17 . 2009-08-14 14:16 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-09-13 11:17 . 2009-08-14 14:16 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-09-13 11:17 . 2009-08-14 14:16 10240 ----a-w- c:\windows\system32\finger.exe
2009-09-13 11:17 . 2009-08-14 16:29 17920 ----a-w- c:\windows\system32\netevent.dll
2009-09-13 11:17 . 2009-08-14 14:16 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-09-13 11:17 . 2009-08-14 14:16 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-09-13 11:17 . 2009-08-14 14:16 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-09-13 11:16 . 2009-07-11 19:32 293376 ----a-w- c:\windows\system32\wlanmsm.dll
2009-09-13 11:16 . 2009-07-11 19:29 127488 ----a-w- c:\windows\system32\L2SecHC.dll
2009-09-13 11:16 . 2009-07-11 19:32 302592 ----a-w- c:\windows\system32\wlansec.dll
2009-09-13 11:16 . 2009-07-11 19:32 513024 ----a-w- c:\windows\system32\wlansvc.dll
2009-09-13 11:16 . 2009-06-10 12:11 2868224 ----a-w- c:\windows\system32\mf.dll
2009-09-05 19:39 . 2009-08-28 12:39 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-09-05 19:39 . 2009-08-28 10:15 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-31 22:49 . 2009-08-31 22:49 -------- d--h--w- c:\windows\PIF
2009-08-30 21:34 . 2009-08-30 22:58 -------- d-----w- c:\users\Emma\AppData\Roaming\Download Manager
2009-08-28 10:08 . 2009-06-15 15:21 499712 ----a-w- c:\windows\system32\kerberos.dll
2009-08-28 10:08 . 2009-06-15 15:24 175104 ----a-w- c:\windows\system32\wdigest.dll
2009-08-28 10:08 . 2009-06-15 15:22 213504 ----a-w- c:\windows\system32\msv1_0.dll
2009-08-28 10:08 . 2009-06-15 18:20 439896 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2009-08-28 10:08 . 2009-06-15 15:24 270848 ----a-w- c:\windows\system32\schannel.dll
2009-08-28 10:08 . 2009-06-15 15:23 1256448 ----a-w- c:\windows\system32\lsasrv.dll
2009-08-28 10:08 . 2009-06-15 15:24 72704 ----a-w- c:\windows\system32\secur32.dll
2009-08-28 10:08 . 2009-06-15 12:57 9728 ----a-w- c:\windows\system32\lsass.exe
2009-08-27 18:14 . 2009-08-27 18:14 -------- d-----w- c:\program files\Sony
2009-08-27 10:51 . 2009-08-27 10:51 -------- d-----w- c:\users\Emma\{b44dc719-6467-4066-b641-4b5067635302}
2009-08-27 10:43 . 2009-08-27 18:20 -------- d-----w- c:\users\Emma\AppData\Roaming\Teleca
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\users\Emma\AppData\Local\Sony Ericsson
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\users\Emma\AppData\Roaming\Sony Ericsson
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\program files\Common Files\Sony Ericsson Shared
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\program files\Common Files\Teleca Shared
2009-08-27 10:39 . 2009-08-27 10:39 -------- d-----w- c:\program files\Sony Ericsson
2009-08-27 10:38 . 2009-08-27 10:38 -------- d-----w- c:\windows\Downloaded Installations
2009-08-27 10:37 . 2009-08-27 10:39 -------- d-----w- c:\programdata\Teleca
2009-08-27 10:37 . 2009-08-27 10:39 -------- d-----w- c:\programdata\Sony Ericsson
2009-08-26 16:32 . 2009-09-05 21:53 -------- d-----w- c:\users\Emma\AppData\Roaming\BitTorrent
2009-08-26 16:32 . 2009-08-26 16:32 -------- d-----w- c:\program files\BitTorrent
2009-08-26 11:47 . 2009-06-22 10:22 2048 ----a-w- c:\windows\system32\tzres.dll
2009-08-25 17:58 . 2009-08-25 17:58 -------- d-----w- c:\users\Emma\AppData\Roaming\Apple Computer
2009-08-25 17:58 . 2009-09-14 18:35 -------- dc----w- c:\windows\system32\DRVSTORE
2009-08-25 17:57 . 2009-08-25 17:57 -------- d-----w- c:\program files\iPod
2009-08-25 17:57 . 2009-08-25 17:58 -------- d-----w- c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-08-25 17:57 . 2009-08-25 17:58 -------- d-----w- c:\program files\iTunes
2009-08-25 17:56 . 2009-08-25 17:56 -------- d-----w- c:\program files\Bonjour
2009-08-25 17:55 . 2009-08-25 17:56 -------- d-----w- c:\program files\QuickTime
2009-08-25 17:55 . 2009-08-25 17:57 -------- d-----w- c:\programdata\Apple Computer
2009-08-25 17:53 . 2009-08-25 17:53 -------- d-----w- c:\program files\Apple Software Update
2009-08-25 17:51 . 2009-08-25 17:57 -------- d-----w- c:\program files\Common Files\Apple
2009-08-25 15:09 . 2009-08-25 15:09 -------- d-----w- c:\program files\Selectsoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-14 18:35 . 2009-09-13 22:06 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-09-14 18:35 . 2009-09-13 22:06 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-09-13 22:34 . 2009-06-18 17:17 81448 ----a-w- c:\users\Emma\AppData\Local\GDIPFONTCACHEV1.DAT
2009-09-13 22:27 . 2009-01-08 01:45 -------- d-----w- c:\programdata\Microsoft Help
2009-09-13 22:25 . 2009-01-08 01:46 -------- d-----w- c:\program files\Microsoft Works
2009-09-13 22:05 . 2009-01-08 02:06 -------- d-----w- c:\programdata\Symantec
2009-09-13 22:05 . 2009-01-08 02:05 -------- d-----w- c:\programdata\Norton
2009-09-13 22:05 . 2009-01-08 02:05 -------- d-----w- c:\programdata\NortonInstaller
2009-09-13 17:42 . 2009-01-08 01:52 -------- d-----w- c:\program files\Google
2009-09-13 17:40 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2009-09-01 12:20 . 2009-01-08 01:40 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-07-21 21:52 . 2009-09-13 18:00 915456 ----a-w- c:\windows\system32\wininet.dll
2009-07-21 21:47 . 2009-09-13 18:00 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-07-21 21:47 . 2009-09-13 18:00 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-07-21 20:13 . 2009-09-13 18:00 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-07-17 14:35 . 2009-08-13 13:26 71680 ----a-w- c:\windows\system32\atl.dll
2009-07-14 13:00 . 2009-08-13 13:26 313344 ----a-w- c:\windows\system32\wmpdxm.dll
2009-07-14 12:59 . 2009-08-13 13:26 4096 ----a-w- c:\windows\system32\dxmasf.dll
2009-07-14 12:58 . 2009-08-13 13:26 7680 ----a-w- c:\windows\system32\spwmp.dll
2009-07-14 10:59 . 2009-08-13 13:26 8147456 ----a-w- c:\windows\system32\wmploc.DLL
.

((((((((((((((((((((((((((((( SnapShot@2009-09-20_17.15.44 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-01-21 01:58 . 2009-09-21 16:28 45574 c:\windows\System32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2006-11-02 13:05 . 2009-09-21 16:28 82848 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2009-06-18 17:14 . 2009-09-21 16:28 13272 c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2617080559-2201856681-1757239593-1000_UserData.bin
- 2009-06-18 17:17 . 2009-09-20 17:14 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-06-18 17:17 . 2009-09-21 16:27 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-06-18 17:17 . 2009-09-20 17:14 49152 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-06-18 17:17 . 2009-09-21 16:27 49152 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-06-18 17:17 . 2009-09-20 17:14 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-06-18 17:17 . 2009-09-21 16:27 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-08-27 18:01 . 2009-09-20 22:25 4756 c:\windows\System32\WDI\ERCQueuedResolutions.dat
+ 2009-09-21 16:27 . 2009-09-21 16:27 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2009-09-21 16:27 . 2009-09-21 16:27 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2009-06-21 12:17 . 2009-09-20 19:28 202648 c:\windows\System32\WDI\SuspendPerformanceDiagnostics_SystemData_S4.bin
+ 2006-11-02 10:33 . 2009-09-21 16:32 600378 c:\windows\System32\perfh009.dat
- 2006-11-02 10:33 . 2009-09-20 17:05 600378 c:\windows\System32\perfh009.dat
- 2006-11-02 10:33 . 2009-09-20 17:05 105852 c:\windows\System32\perfc009.dat
+ 2006-11-02 10:33 . 2009-09-21 16:32 105852 c:\windows\System32\perfc009.dat
+ 2009-09-20 19:39 . 2009-09-20 19:39 149280 c:\windows\System32\javaws.exe
+ 2009-09-20 19:39 . 2009-09-20 19:39 145184 c:\windows\System32\javaw.exe
+ 2009-09-20 19:39 . 2009-09-20 19:39 145184 c:\windows\System32\java.exe
+ 2009-09-20 19:38 . 2009-09-20 19:39 537600 c:\windows\Installer\467f71.msi
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SmpcSys"="c:\program files\PACKARD BELL\SetUpMyPC\SmpSys.exe" [2008-07-07 1038136]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2008-12-02 3882312]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-08 894512]
"SmpcSys"="c:\program files\Packard Bell\SetupMyPC\SmpSys.exe" [2008-07-07 1038136]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-08-12 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-08-12 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-08-12 145944]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]
"Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2007-06-13 528384]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-09-20 149280]
"RtHDVCpl"="RtHDVCpl.exe" - c:\windows\RtHDVCpl.exe [2008-08-04 6265376]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
ExifLauncher2.lnk - c:\program files\FinePixViewer\QuickDCF2.exe [2009-6-18 303104]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{B194D668-B82E-46FE-A633-66CD6C871CDB}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{4D6CC398-86ED-442C-BA20-A2A26141EF22}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{B464D77C-06EF-4329-A3EF-CEE92CAC6D27}"= Disabled:UDP:c:\program files\Adobe\Photoshop Elements 6.0\AdobePhotoshopElementsMediaServer.exe:Adobe Photoshop Elements Media Server
"{5AB6F84E-125C-4C45-BFDC-EDDB1173F1EC}"= Disabled:TCP:c:\program files\Adobe\Photoshop Elements 6.0\AdobePhotoshopElementsMediaServer.exe:Adobe Photoshop Elements Media Server
"{522A52C3-49DC-4AE8-AD9A-3EC81AB3FC19}"= c:\program files\Windows Live\Sync\WindowsLiveSync.exe:Windows Live Sync
"{D0F49DE2-6304-47CA-8EA1-8B029E77DF21}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{CB8DF36A-A263-47C9-8454-9F27191FAC6F}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{D560C313-68AF-47C0-B54E-3976A4F9444C}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{A94F05C6-956C-480A-A317-FF6DC33B4B15}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"{7F5EA8D8-21B9-4C32-BE98-F73CDDDF2070}"= UDP:c:\program files\BitTorrent\bittorrent.exe:BitTorrent
"{3621434C-A664-4920-A9FB-F848A7FACE0E}"= TCP:c:\program files\BitTorrent\bittorrent.exe:BitTorrent

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)

R0 SymEFA;Symantec Extended File Attributes;c:\windows\System32\drivers\N360\0305020.00B\SymEFA.sys [14/09/2009 19:35 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\System32\drivers\N360\0305020.00B\BHDrvx86.sys [14/09/2009 19:35 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\System32\drivers\N360\0305020.00B\cchpx86.sys [14/09/2009 19:35 482432]
R1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090911.003\IDSvix86.sys [11/07/2009 20:34 293424]
R2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [21/01/2008 03:23 21504]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe [14/09/2009 19:35 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [14/09/2009 09:00 102448]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\System32\drivers\RTL8187B.sys [08/01/2009 09:17 288768]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\drivers\N360\0305020.00B\symndisv.sys [14/09/2009 19:35 48688]
S2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [11/09/2007 01:45 124832]
S2 AdobeActiveFileMonitor6.0AeLookupSvc;Adobe Active File Monitor V6 AdobeActiveFileMonitor6.0AeLookupSvc;c:\windows\TEMP\onsdmdxeec.exe service --> c:\windows\TEMP\onsdmdxeec.exe service [?]
S3 NETw5v32;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\System32\drivers\NETw5v32.sys [08/01/2009 09:17 3658752]
S3 s816bus;Sony Ericsson Device 816 driver (WDM);c:\windows\System32\drivers\s816bus.sys [19/06/2007 07:51 81832]
S3 s816mdfl;Sony Ericsson Device 816 USB WMC Modem Filter;c:\windows\System32\drivers\s816mdfl.sys [19/06/2007 07:51 13864]
S3 s816mdm;Sony Ericsson Device 816 USB WMC Modem Driver;c:\windows\System32\drivers\s816mdm.sys [19/06/2007 07:51 107304]
S3 s816mgmt;Sony Ericsson Device 816 USB WMC Device Management Drivers (WDM);c:\windows\System32\drivers\s816mgmt.sys [19/06/2007 07:51 99112]
S3 s816nd5;Sony Ericsson Device 816 USB Ethernet Emulation SEMCMR7 (NDIS);c:\windows\System32\drivers\s816nd5.sys [19/06/2007 07:51 21928]
S3 s816obex;Sony Ericsson Device 816 USB WMC OBEX Interface;c:\windows\System32\drivers\s816obex.sys [19/06/2007 07:51 97320]
S3 s816unic;Sony Ericsson Device 816 USB Ethernet Emulation SEMCMR7 (WDM);c:\windows\System32\drivers\s816unic.sys [19/06/2007 07:51 97704]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
ezSharedSvc

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\System32\rundll32.exe" "c:\windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://homepage.packardbell.com/rdr.asp ... ynote_mh36
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\users\Emma\AppData\Roaming\Mozilla\Firefox\Profiles\gi3ak8b2.default\
FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-21 17:47
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


c:\users\Emma\AppData\Local\Temp\catchme.dll 53248 bytes executable

scan completed successfully
hidden files: 1

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.5.2.11\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2009-09-21 17:48
ComboFix-quarantined-files.txt 2009-09-21 16:48
ComboFix2.txt 2009-09-20 18:26
ComboFix3.txt 2009-09-20 17:20

Pre-Run: 187,195,936,768 bytes free
Post-Run: 187,249,123,328 bytes free

257 --- E O F --- 2009-09-14 18:54
Shaba
September 21, 2009, 5:27 PM UTC
That looks good :)

Still problems?
Johnnyace
September 21, 2009, 5:53 PM UTC
Wow, is that it? Cool! 8)

I'm delighted to be able to say that the machine is showing no evidence now of any problems. The error messages on startup have disappeared and the browser is no longer being hijacked.

Thank you so much - I wouldn't have had a clue how to clean that Trojan. You are not only highly intelligent but extremely kind to have given both your knowledge and your time so freely. I'll put the Norton 360 antivirus and firewall back in place and get SP3 downloaded. Shields up!

Again, sincere thanks,

Johnnyace
Shaba
September 21, 2009, 6:02 PM UTC
Good :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows Vista then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows Vista System Restore Guide


Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.


  • Update your AntiVirus Software and keep your other programs up-to-date
    Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
    You can use one of these sites to check if any updates are needed for your pc.
    Secunia Software Inspector
    F-secure Health Check
  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes''Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety



Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Happy surfing and stay clean! :)
Johnnyace
September 21, 2009, 8:51 PM UTC
Done and done.

A million thanks, Shaba!

Johnnyace