Multiple Infections

[ss12]

My computer has been infected with Windows Police Pro, Antivirus Pro_2010, Personal Guard, Green AV, Windows Security Alerts, and Windows Security Center. I tried to delete Windows Police Pro and Antivirus Pro_2010 on my own but they kept coming back until this last time, but I'm not sure they're completely gone. The problem started on Sept. 4 when two fake alerts popped up and I had to restart my computer. After I restarted I noticed that in Opera if I did a google search I would either get a blank page or I would click a link and be taken to a new tab for another search engine. I did a scan with McAfee which found 11 items on my computer. The items FakeAlert-Gv, Generic Downloader.x!bff, Generic Downloader.x!yj, Generic.dx!bbc(found twice), and Generic Downloader.x!bcj (found 4 times) were quarantined; PrcViewer was detected but I removed the file; And Generic Rootkit.d!rootkit which it said was removed. I did a second scan which found nothing except the rootkit which it said it had removed. Google still wasn't working in Opera, but I decided to upgrade to latest version anyway thinking that would help. I also decided to download updates to rest of my computer. After I did that I to get popups from Windows Police Pro. I tried to download Malwarebytes' Anti-Malware but I couldn't open the set-up until I changed the name. When I did that I got it to install, but I still can't open it. I also cannot run HijackThis. I am using Windows Xp. Please help.

[MWR 3 day Mod]

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.

[Shaba]

Due to lack of Response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.