Another good job... we're almost done.
As far as the System Restore points... will take care of them when we do some final cleanup.
Please read these instructions carefully before executing and perform the steps, in the order given.
lf, you have any questions about or problems with, executing these instructions, <STOP> do not proceed, post back with the question or problem.
Please finish / save any work and close all open windows. We are going to clean up temporary files and there may be some open program(s) using temp files.
TFC (Temp File Cleaner)
- Please download TFC.exe...by Old Timer. Save it to your desktop.
Print these instructions. Save any unsaved work. TFC will close ALL open programs... including your browser!
- Double click on TFC.exe to run it. Click the Start button to begin the cleanup.
TFC will begin cleaning up the "temp" files... depending on number of temp files, it could be a few seconds or minutes.
- If prompted to reboot... click Yes.
ESET NOD32 Online Scan
Note: You - will - need to use Internet Explorer for this scan!
Please temporarily disable your Anti-virus real-time protection. If active, it could impact the online scan.
Please navigate to the system tray on the bottom right hand corner and look for an open white umbrella on red background (looks to this: )
- right click it-> untick the option AntiVir Guard enable.
- You should now see a closed, white umbrella on a red background (looks to this: )
** Make sure you are using an account that has Administrative privileges **
- Press the "ESET Online Scanner" button.
- Click "Start"... a window will open... it may appear nothing is happening... please be patient.
- Click Yes... at the run ActiveX prompt. Click Install... at the install ActiveX prompt.
Once installed, the scanner will be initialized.
- Click "Start". Make sure that the options:
- Remove found threats is UNCHECKED
- Leave the "default" settings under Advanced as they are, if not set , please check:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
- Click "Start"... ESET scanner will begin to download the virus signatures database.
When the signatures have been downloaded, the scan will start automatically.
- Wait for the scan to finish... it may take a while... please be patient. When the scan is finished...
- Use Notepad to open the log file located at C:\Program Files\EsetOnlineScanner\log.txt
- Copy and paste the contents of log.txt in your next reply.
(System Configuration Utility) is a troubleshooting utility used to diagnose and fix system configuration issues. In the Summary section Microsoft says:
Although it works as a basic startup manager, MSConfig should not be used routinely to disable auto-start programs. It is a temporary solution and not a good practice for the following reasons:"The System Configuration utility helps you find problems with your Windows XP configuration. It does not manage the programs that run when Windows starts."
- MSConfig allows malware related items to hide in your registry which you may not see or affect your computer until switched back to normal startup mode. This could then result in reinfection of the computer.
- MSConfig does not list all applications loaded in all possible startup locations (some entry points are hidden and unknown to the user).
- When uninstalling programs while disabled with MSConfig, they may not be uninstalled properly and manually editing the registry will be required to remove everything.
- MSConfig will often leave orphaned entries when software is uninstalled. When used to switch back to normal startup mode, these orphan entries can result in boot up errors.
- MSConfig only allows you to disable entries. To completely remove an entry from its' list you have to edit the registry, or use a third-party tool like MSConfig Cleanup Utility or a startup manager.
Black Viper's warning: Why can't I use MSConfig to change my services?
Note: Changing the default settings for services can be risky and might prevent key services from running correctly. Only change the status of a service if it is necessary.
A better alternative is to use a startup manager like:
- Startup Inspector for Windows - Win9x/Win2k/WinXP
- Starter ... by CodeStuff - Win9x/Win2k/WinXP/Vista
- Autoruns ... by Mark Russinovich and Bryce Cogswell - Win/XP and higher. Windows Server 2003 and higher.
- Startup Control Panel ... by Mike Lin - Win9x/Win2k/WinXP/Vista
- Startup Manager ... OpenSource - Win9x, WinME, Win2K, XP, Vista
- StartEd Lite ... Win9x/Win2k/WinXP/Vista/Win7
Please include in your next reply:
- Any problem executing the instructions?
- ESET scan results
- Computer still behaving?