This is a read-only archive of malwareremoval.com. No new posts or registrations. Privacy Page
Malware Removal Forums

Trojan.Metajuan

37 min read

This thread's last reply is from August 26, 2009, 11:27 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

mikelowery
August 14, 2009, 12:35 AM UTC
Please help me. My computer has been infected with the trojan metajuan. I have Norton and it can not delete it. Here is my log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:33:37 PM, on 8/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis3a.exe
C:\WINDOWS\system32\TDxVGAUTIL.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Brother\Brmfl06d\FAXRX.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\internet explorer\iexplore.exe
c:\program files\internet explorer\iexplore.exe
c:\program files\internet explorer\iexplore.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32Info.exe
C:\Documents and Settings\user\My Documents\Icons\sniper.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=del ... bd=0070126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v3] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis3a.exe" /source=HKLM
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TDxVGAUTIL] C:\WINDOWS\system32\TDxVGAUTIL.EXE
O4 - HKLM\..\Run: [CmUsbSound] RunDll32 cmcnfgu.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: FAXRX.lnk = C:\Program Files\Brother\Brmfl06d\FAXRX.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.kenmarscanning.com
O15 - Trusted Zone: http://*.marexgroup.com
O15 - Trusted Zone: http://*.morganticm.com
O16 - DPF: PowerBuilder DW Control & JDBC - http://us-tx-exp-02:8080/exponline/PSDWC70.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -
O16 - DPF: {230C3D02-DA27-11D2-8612-00A0C93EEA3C} (SAXFile FileUpload ActiveX Control) - https://secure.constructware.com/FileTransfer/SoftwareArtisans/saxfile.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 10554 bytes


Thank you
MWR 3 day Mod
August 17, 2009, 4:16 AM UTC
[3days:1dbehe7n][/3days:1dbehe7n]
askey127
August 17, 2009, 3:53 PM UTC
Hi mikelowery,
-----------------------------------------------------------
Remove Registry items with HighjackThis. Start HijackThis.
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O15 - Trusted Zone: http://*.kenmarscanning.com
O15 - Trusted Zone: http://*.marexgroup.com
O15 - Trusted Zone: http://*.morganticm.com
Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
-----------------------------------------------------------
You have two antivirus programs on your PC at the same time. They will conflict with each other and cause system instability and/or improper AntiVirus protection. Choose to keep just one: either the Norton or McAfee Antivirus, and Uninstall the other, Using Start, Control Panel, Add/Remove Programs.
-----------------------------------------------------------
REBOOT Your Machine
----------------------------------------------------------------------------------
Download and Run MalwareBytes' Anti-Malware
Please go here to the Download Location, click on Download.
  • After clicking on the download and choosing Save, the "Save to location" dialog will come up.
  • Choose Desktop as the location to save the installer and click Save again.
  • You should now have a desktop icon named mbam-setup.exe. Double-click it.
  • Let it install the program where it wants to, with the default settings, and click Finish.
  • If an update is found, it will download and install the latest version.
  • If necessary, start Malwarebytes Anti-Malware again.
  • Once the program is running, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • If it found any malware items. Be sure that every item is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location, and post the contents in your reply.
  • The log can also be found using the "Logs" tab in the program. You can click any log listed to open its contents.
  • Recent logs are named by time/date stamp in this format : mbam-log-2009-mm-dd(hour-min-sec).txt
  • You can now delete the installer icon, named mbam-setup.exe from your desktop.


askey127
mikelowery
August 17, 2009, 8:05 PM UTC
It will not let me run the program. I saved it like you said, but when I try to run it it does nothing. I deleted everything you told me to.
askey127
August 17, 2009, 10:51 PM UTC
Mike,
Change the name to Mike-setup.exe and see if it lets you install it. (I'm assuming from what you told me it won't let you install it.)
If it lets you install but not run it, we can rename it after installation and run it from C:\Program Files\Malwarebytes Antimalware\
We have lots of tools left if it doesn't work.
askey127
mikelowery
August 18, 2009, 2:34 PM UTC
It is downloaded, but it will not run. I click on it and nothing happens. This virus has also made it so I can not open a PDF. I can not go to Adobe and download it either. It is driving me crazy.
askey127
August 18, 2009, 3:31 PM UTC
Mike,
Using My Computer, navigate to this folder : C:\Program Files\Malwarebytes Antimalware\
Click View, choose Details
Highlight mbam.exe and change the name to myscan.exe
If it will scan, have it remove everything it finds and lets have a look at the log.

Next tool we can try. Be sure to rename during the download/save operation.
-----------------------------------------------------------
Download and Run ComboFix
IMPORTANT NOTE: ComboFix is a VERY POWERFUL tool. DO NOT use it without guidance.
ComboFix uses very forceful tactics to remove malware from your system. Your antivirus software may warn you about the file.
Please disable all your antivirus software, firewalls, and antispyware software BEFORE running ComboFix!!
If you don't know how to disable your antivirus, stop and ask
  • Download ComboFix from here. Choose Save, rename it Mike.exe and save it to your desktop
  • Disable ALL antivirus/antimalware programs before proceeding!
  • Now start ComboFix
  • The tool will check whether the Recovery Console is present on your system. If it is not, ComboFix will prompt you whether you would like to install it.
  • If it is not, make sure you are connected to the internet as ComboFix needs to download a file. When you are connected to the internet, click Yes and follow the prompts. When asked whether to continue scanning or to exit, click Yes to continue scanning (no need to disconnect from the internet as ComboFix breaks your internet connection for you).
  • Do not touch the computer AT ALL while ComboFix is running!
  • When finished, the report will open. Reenable your protection software and post the log in your next reply

A copy is located here -> C:\ComboFix.txt
If you cannot connect to the internet after running ComboFix, unplug the cable you use to connect to the internet and plug it back in.

Let me know how it goes.
askey127
mikelowery
August 19, 2009, 3:36 PM UTC
Here is the log. The one that says to remove on reboot will not remove. I ran it again and it said the same thing.
I attached a file which is a new hijack log. Thank you for the time and help you are giving me.

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 3

8/18/2009 2:32:25 PM
mbam-log-2009-08-18 (14-32-25).txt

Scan type: Full Scan (C:\|)
Objects scanned: 214184
Time elapsed: 47 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 19
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\net (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\user\Local Settings\Temp\ronxemacsw.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\user\Local Settings\Temp\rseoamxcwn.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.

Attachments:

askey127
August 19, 2009, 6:34 PM UTC
mike,
-----------------------------------------------------------
Run a File Search
Press Start->Run, copy/paste the following command into the box and press OK:
cmd /c dir C:\*.* /L /A /B /S|Find "c:\windows\system32\uac" >> "%userprofile%\desktop\look.txt"

A blank command window will open on your desktop, then close in a minute or two. This is normal.
A file called look.txt should appear on your Desktop. Please post the contents of this file.
-----------------------------------------------------------
GMER
  • Download GMER by GMER from here
  • Unzip it to a folder on your desktop
  • Double click on gmer.exe to launch GMER
  • If asked, allow the gmer.sys driver load
  • If it warns you about rootkit activity and asks if you want to run scan, click OK
  • If you don't get a warning then
    • Click the rootkit tab
    • Click Scan
  • Once the scan has finished, click copy
  • Paste the log into notepad using Ctrl+V
  • Save it to your desktop as gmerrk.txt
  • Click on the >>> tab
  • This will open up the rest of the tabs for you
  • Click on the Autostart tab
  • Click on Scan
  • Once the scan has finished, click copy
  • Paste the log into notepad using Ctrl+V
  • Save it to your desktop as gmerautos.txt
  • Copy and paste the contents of gmerautos.txt and gmerrk.txt as a reply to this topic

Also include the contents of look.txt

When you are sending information to this forum, always please use Notepad to copy or paste, never MS Word or Wordpad.

askey127
mikelowery
August 20, 2009, 1:40 PM UTC
The look.txt was blank.

The gmerrk.txt:

GMER 1.0.15.15077 [scan.exe] - http://www.gmer.net
Rootkit scan 2009-08-20 08:34:13
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

Code 8A8E2590 ZwEnumerateKey
Code 8A7C78B8 ZwFlushInstructionCache
Code 8A627E16 IofCallDriver
Code 8A75088E IofCompleteRequest
Code 8A7C42C5 ZwSaveKey
Code 8A7D94F5 ZwSaveKeyEx

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!IofCallDriver 804EF1A6 5 Bytes JMP 8A627E1B
.text ntkrnlpa.exe!IofCompleteRequest 804EF236 5 Bytes JMP 8A750893
.text ntkrnlpa.exe!ZwSaveKey 80500D68 5 Bytes JMP 8A7C42CA
.text ntkrnlpa.exe!ZwSaveKeyEx 80500D7C 5 Bytes JMP 8A7D94FA
PAGE ntkrnlpa.exe!ZwFlushInstructionCache 805B6812 5 Bytes JMP 8A7C78BC
PAGE ntkrnlpa.exe!ZwEnumerateKey 80623FF0 4 Bytes JMP 8A8E2594
? SYMEFA.SYS The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2151FD C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2ED3AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E3C10 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E3B42 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E3BAD C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E3A13 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E3A75 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E3C73 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E3AD7 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] WS2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 100129A0
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] WS2_32.dll!connect 71AB4A07 5 Bytes JMP 100127E0
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] WS2_32.dll!send 71AB4C27 5 Bytes JMP 100127C0
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] WS2_32.dll!recv 71AB676F 5 Bytes JMP 100127A0
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] WININET.dll!HttpAddRequestHeadersA 3D94CF40 5 Bytes JMP 00FB000A
.text C:\Program Files\Internet Explorer\Iexplore.exe[2408] WININET.dll!HttpAddRequestHeadersW 3D94FE49 5 Bytes JMP 010A000A
.text C:\Program Files\Internet Explorer\Iexplore.exe[3976] kernel32.dll!VirtualProtect + 1C 7C801AF0 7 Bytes JMP 0442007D
.text C:\Program Files\Internet Explorer\Iexplore.exe[3976] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2151FD C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[3976] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9521 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[3976] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DCB69 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[3976] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2ED3AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[3976] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E2543F6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[3976] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E3C10 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[3976] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E3B42 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[3976] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E3BAD C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\Iexplore.exe[3976] USER32.dll!MessageBoxExW 7E450838 5 Byte



The gmerautos.txt:



GMER 1.0.15.15077 - http://www.gmer.net
Autostart scan 2009-08-20 08:36:53
Windows 5.1.2600 Service Pack 3


HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems@Windows = %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon@Userinit = C:\WINDOWS\system32\userinit.exe,

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ >>>
AtiExtEvent@DLLName = Ati2evxx.dll
dimsntfy@DLLName = %SystemRoot%\System32\dimsntfy.dll
WgaLogon@DLLName = WgaLogon.dll

HKLM\SYSTEM\CurrentControlSet\Services\ >>>
Ati HotKey Poller@ = %SystemRoot%\system32\Ati2evxx.exe
Fax@ = %systemroot%\system32\fxssvc.exe
McAfeeFramework@ = C:\Program Files\Network Associates\Common Framework\FrameworkService.exe /ServiceStart /*file not found*/
McShield@ = "C:\Program Files\Network Associates\VirusScan\Mcshield.exe"
McTaskManager@ = "C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe"
MDM@ = "C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"
Norton Internet Security@ = "C:\Program Files\Norton Internet Security\Engine\16.7.2.10\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files\Norton Internet Security\Engine\16.7.2.10\diMaster.dll" /prefetch:1
ScsiPort@ = %SystemRoot%\system32\drivers\scsiport.sys
wltrysvc@ = %SystemRoot%\System32\WLTRYSVC.EXE %SystemRoot%\System32\bcmwltry.exe

HKLM\Software\Microsoft\Windows\CurrentVersion\Run >>>
@SynTPEnhC:\Program Files\Synaptics\SynTP\SynTPEnh.exe = C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
@Broadcom Wireless Manager UIC:\WINDOWS\system32\WLTRAY.exe = C:\WINDOWS\system32\WLTRAY.exe
@SigmatelSysTrayAppstsystra.exe = stsystra.exe
@pdfFactory Pro Dispatcher v3"C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis3a.exe" /source=HKLM = "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis3a.exe" /source=HKLM
@Adobe Photo Downloader"C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" /*file not found*/ = "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" /*file not found*/
@TDxVGAUTILC:\WINDOWS\system32\TDxVGAUTIL.EXE = C:\WINDOWS\system32\TDxVGAUTIL.EXE
@CmUsbSoundRunDll32 cmcnfgu.cpl,CMICtrlWnd = RunDll32 cmcnfgu.cpl,CMICtrlWnd
@QuickTime Task"C:\Program Files\QuickTime\qttask.exe" -atboottime = "C:\Program Files\QuickTime\qttask.exe" -atboottime
@HP Software UpdateC:\Program Files\HP\HP Software Update\HPWuSchd2.exe = C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
@WinampAgent"C:\Program Files\Winamp\winampa.exe" /*file not found*/ = "C:\Program Files\Winamp\winampa.exe" /*file not found*/
@UDC Integration /*file not found*/ = /*file not found*/
@SSBkgdUpdate"C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot = "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
@PaperPort PTD"C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe" = "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
@IndexSearch"C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe" = "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
@PPort11reminder"C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini = "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
@BrMfcWndC:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN /*file not found*/ = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN /*file not found*/
@ControlCenter3C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun /*file not found*/ = C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun /*file not found*/
@ShStatEXE"C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE = "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
@ISUSPM StartupC:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup = C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
@RealTrayC:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER /*file not found*/ = C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER /*file not found*/
@PCMService"C:\Program Files\Dell\MediaDirect\PCMService.exe" = "C:\Program Files\Dell\MediaDirect\PCMService.exe"
@ISUSScheduler"C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start = "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
@Google Desktop Search"C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup /*file not found*/ = "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup /*file not found*/
@dlaC:\WINDOWS\system32\dla\tfswctrl.exe = C:\WINDOWS\system32\dla\tfswctrl.exe
@Dell QuickSetC:\Program Files\Dell\QuickSet\quickset.exe = C:\Program Files\Dell\QuickSet\quickset.exe
@ATICCC"C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay = "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay

HKCU\Software\Microsoft\Windows\CurrentVersion\Run >>>
@ModemOnHoldC:\Program Files\NetWaiting\netWaiting.exe = C:\Program Files\NetWaiting\netWaiting.exe
@ctfmon.exeC:\WINDOWS\system32\ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
@MSMSGS"C:\Program Files\Messenger\msmsgs.exe" /background = "C:\Program Files\Messenger\msmsgs.exe" /background

HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad@WPDShServiceObj = C:\WINDOWS\system32\WPDShServiceObj.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved >>>
@{42071714-76d4-11d1-8b24-00a0c9068ff3} /*Display Panning CPL Extension*/deskpan.dll /*file not found*/ = deskpan.dll /*file not found*/
@{596AB062-B4D2-4215-9F74-E9109B0A8153} /*Previous Versions Property Page*/C:\WINDOWS\system32\twext.dll = C:\WINDOWS\system32\twext.dll
@{9DB7A13C-F208-4981-8353-73CC61AE2783} /*Previous Versions*/C:\WINDOWS\system32\twext.dll = C:\WINDOWS\system32\twext.dll
@{30D02401-6A81-11d0-8274-00C04FD5AE38} /*IE Search Band*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{E7E4BC40-E76A-11CE-A9BB-00AA004AE837} /*Shell DocObject Viewer*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{FBF23B40-E3F0-101B-8488-00AA003E56F8} /*InternetShortcut*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{3C374A40-BAE4-11CF-BF7D-00AA006946EE} /*Microsoft Url History Service*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{FF393560-C2A7-11CF-BFF4-444553540000} /*History*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{7BD29E00-76C1-11CF-9DD0-00A0C9034933} /*Temporary Internet Files*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{7BD29E01-76C1-11CF-9DD0-00A0C9034933} /*Temporary Internet Files*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{CFBFAE00-17A6-11D0-99CB-00C04FD64497} /*Microsoft Url Search Hook*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{3DC7A020-0ACD-11CF-A9BB-00AA004AE837} /*The Internet*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{871C5380-42A0-1069-A2EA-08002B30309D} /*Internet Name Space*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{00E7B358-F65B-4dcf-83DF-CD026B94BFD4} /*Autoplay for SlideShow*/(null) =
@{692F0339-CBAA-47e6-B5B5-3B84DB604E87} /*Extensions Manager Folder*/C:\WINDOWS\system32\extmgr.dll = C:\WINDOWS\system32\extmgr.dll
@{2F603045-309F-11CF-9774-0020AFD0CFF6} /*Synaptics Control Panel*/C:\Program Files\Synaptics\SynTP\SynTPCpl.dll = C:\Program Files\Synaptics\SynTP\SynTPCpl.dll
@{BDEADF00-C265-11D0-BCED-00A0C90AB50F} /*Web Folders*/C:\Program Files\Common Files\Microsoft Shared\Web Folders\MSONSEXT.DLL = C:\Program Files\Common Files\Microsoft Shared\Web Folders\MSONSEXT.DLL
@{00020D75-0000-0000-C000-000000000046} /*Microsoft Office Outlook Desktop Icon Handler*/C:\PROGRA~1\MICROS~2\OFFICE11\MLSHEXT.DLL = C:\PROGRA~1\MICROS~2\OFFICE11\MLSHEXT.DLL
@{0006F045-0000-0000-C000-000000000046} /*Microsoft Office Outlook Custom Icon Handler*/C:\PROGRA~1\MICROS~2\OFFICE11\OLKFSTUB.DLL = C:\PROGRA~1\MICROS~2\OFFICE11\OLKFSTUB.DLL
@{42042206-2D85-11D3-8CFF-005004838597} /*Microsoft Office HTML Icon Handler*/C:\Program Files\Microsoft Office\OFFICE11\msohev.dll = C:\Program Files\Microsoft Office\OFFICE11\msohev.dll
@{5CA3D70E-1895-11CF-8E15-001234567890} /*DriveLetterAccess*/C:\WINDOWS\system32\dla\tfswshx.dll = C:\WINDOWS\system32\dla\tfswshx.dll
@{e82a2d71-5b2f-43a0-97b8-81be15854de8} /*ShellLink for Application References*/c:\WINDOWS\system32\dfshim.dll = c:\WINDOWS\system32\dfshim.dll
@{E37E2028-CE1A-4f42-AF05-6CEABC4E5D75} /*Shell Icon Handler for Application References*/c:\WINDOWS\system32\dfshim.dll = c:\WINDOWS\system32\dfshim.dll
@{45670FA8-ED97-4F44-BC93-305082590BFB} /*Microsoft.XPS.Shell.Metadata.1*/%SystemRoot%\System32\XPSSHHDR.DLL = %SystemRoot%\System32\XPSSHHDR.DLL
@{44121072-A222-48f2-A58A-6D9AD51EBBE9} /*Microsoft.XPS.Shell.Thumbnail.1*/%SystemRoot%\System32\XPSSHHDR.DLL = %SystemRoot%\System32\XPSSHHDR.DLL
@{993BE281-6695-4BA5-8A2A-7AACBFAAB69E} /*Microsoft Office Metadata Handler*/C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll = C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll
@{C41662BB-1FA0-4CE0-8DC5-9B7F8279FF97} /*Microsoft Office Thumbnail Handler*/C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll = C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll
@{07C45BB1-4A8C-4642-A1F5-237E7215FF66} /*IE Microsoft BrowserBand*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{1C1EDB47-CE22-4bbb-B608-77B48F83C823} /*IE Fade Task*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{205D7A97-F16D-4691-86EF-F3075DCCA57D} /*IE Menu Desk Bar*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{3028902F-6374-48b2-8DC6-9725E775B926} /*IE AutoComplete*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{43886CD5-6529-41c4-A707-7B3C92C05E68} /*IE Navigation Bar*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{44C76ECD-F7FA-411c-9929-1B77BA77F524} /*IE Menu Site*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{4B78D326-D922-44f9-AF2A-07805C2A3560} /*IE Menu Band*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{6038EF75-ABFC-4e59-AB6F-12D397F6568D} /*IE Microsoft History AutoComplete List*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{6B4ECC4F-16D1-4474-94AB-5A763F2A54AE} /*IE Tracking Shell Menu*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{6CF48EF8-44CD-45d2-8832-A16EA016311B} /*IE IShellFolderBand*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{73CFD649-CD48-4fd8-A272-2070EA56526B} /*IE BandProxy*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{98FF6D4B-6387-4b0a-8FBD-C5C4BB17B4F8} /*IE MRU AutoComplete List*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{9A096BB5-9DC3-4D1C-8526-C3CBF991EA4E} /*IE RSS Feeder Folder*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{9D958C62-3954-4b44-8FAB-C4670C1DB4C2} /*IE Microsoft Shell Folder AutoComplete List*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{B31C5FAE-961F-415b-BAF0-E697A5178B94} /*IE Microsoft Multiple AutoComplete List Container*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{BC476F4C-D9D7-4100-8D4E-E043F6DEC409} /*Microsoft Browser Architecture*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{BFAD62EE-9D54-4b2a-BF3B-76F90697BD2A} /*IE Shell Rebar BandSite*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{E6EE9AAC-F76B-4947-8260-A9F136138E11} /*IE Shell Band Site Menu*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{F2CF5485-4E02-4f68-819C-B92DE9277049} /*&Links*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{F83DAC1C-9BB9-4f2b-B619-09819DA81B0E} /*IE Registry Tree Options Utility*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{FAC3CBF6-8697-43d0-BAB9-DCD1FCE19D75} /*IE User Assist*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{FDE7673D-2E19-4145-8376-BBD58C4BC7BA} /*IE Custom MRU AutoCompleted List*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{35786D3C-B075-49b9-88DD-029876E11C01} /*Portable Devices*/%SystemRoot%\system32\wpdshext.dll = %SystemRoot%\system32\wpdshext.dll
@{D6791A63-E7E2-4fee-BF52-5DED8E86E9B8} /*Portable Devices Menu*/%SystemRoot%\system32\wpdshext.dll = %SystemRoot%\system32\wpdshext.dll
@{5464D816-CF16-4784-B9F3-75C0DB52B499} /*Yahoo! Mail*/C:\Program Files\Yahoo!\Common\YMMAPI.dll = C:\Program Files\Yahoo!\Common\YMMAPI.dll
@{C815D826-AB21-43C1-A99D-4AE1E2E3D013} /*Context Menu Shell Extension*/(null) =
@{11016101-E366-4D22-BC06-4ADA335C892B} /*IE History and Feeds Shell Data Source for Windows Search*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{8856f961-340a-11d0-a96b-00c04fd705a2} /*Microsoft Web Browser*/C:\WINDOWS\system32\ieframe.dll = C:\WINDOWS\system32\ieframe.dll
@{52B87208-9CCF-42C9-B88E-069281105805} /*Trojan Remover Shell Extension*/(null) =

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\ >>>
AllVideoConverter@{C815D826-AB21-43C1-A99D-4AE1E2E3D013} =
Symantec.Norton.Antivirus.IEContextMenu@{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA} = "C:\Program Files\Norton Internet Security\Engine\16.7.2.10\NavShExt.dll"
VirusScan@{cda2863e-2497-4c49-9b89-06840e070a87} = C:\Program Files\Network Associates\VirusScan\shext.dll
Yahoo! Mail@{5464D816-CF16-4784-B9F3-75C0DB52B499} = C:\Program Files\Yahoo!\Common\YMMAPI.dll

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\VirusScan@{cda2863e-2497-4c49-9b89-06840e070a87} = C:\Program Files\Network Associates\VirusScan\shext.dll

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\ >>>
AllVideoConverter@{C815D826-AB21-43C1-A99D-4AE1E2E3D013} =
MBAMShlExt@{57CE581A-0CB6-4266-9CA0-19364C90A0B3} = C:\Program Files\Period\mbamext.dll
Symantec.Norton.Antivirus.IEContextMenu@{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA} = "C:\Program Files\Norton Internet Security\Engine\16.7.2.10\NavShExt.dll"
VirusScan@{cda2863e-2497-4c49-9b89-06840e070a87} = C:\Program Files\Network Associates\VirusScan\shext.dll

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects >>>
@{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll = C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
@{5CA3D70E-1895-11CF-8E15-001234567890}C:\WINDOWS\system32\dla\tfswshx.dll = C:\WINDOWS\system32\dla\tfswshx.dll
@{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}C:\Program Files\Norton Internet Security\Engine\16.7.2.10\coIEPlg.dll = C:\Program Files\Norton Internet Security\Engine\16.7.2.10\coIEPlg.dll
@{6D53EC84-6AAE-4787-AEEE-F4628F01010C}C:\Program Files\Norton Internet Security\Engine\16.7.2.10\IPSBHO.DLL = C:\Program Files\Norton Internet Security\Engine\16.7.2.10\IPSBHO.DLL
@{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll = C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll

HKCU\Control Panel\[removed] = C:\WINDOWS\system32\logon.scr

HKLM\Software\Microsoft\Internet Explorer\Main >>>
@Default_Page_URLhttp://go.microsoft.com/fwlink/?LinkId=69157 = http://go.microsoft.com/fwlink/?LinkId=69157
@Start Pagehttp://www.msn.com/ = http://www.msn.com/
@Local PageC:\WINDOWS\system32\blank.htm = C:\WINDOWS\system32\blank.htm

HKCU\Software\Microsoft\Internet Explorer\Main >>>
@Default_Page_URLwww.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070126 = www.google.com/ig/dell?hl=en&client=del ... bd=0070126
@Start Pagehttp://www.google.com/ = http://www.google.com/
@Local PageC:\WINDOWS\system32\blank.htm = C:\WINDOWS\system32\blank.htm

HKLM\Software\Classes\PROTOCOLS\Filter\text/xml@CLSID = C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL

HKLM\Software\Classes\PROTOCOLS\Handler\ >>>
dvd@CLSID = C:\WINDOWS\system32\msvidctl.dll
its@CLSID = C:\WINDOWS\system32\itss.dll
mhtml@CLSID = %SystemRoot%\system32\inetcomm.dll
ms-help@CLSID = C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
ms-its@CLSID = C:\WINDOWS\system32\itss.dll
ms-itss@CLSID = C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\MSITSS.DLL
mso-offdap11@CLSID = C:\PROGRA~1\COMMON~1\MICROS~1\WEBCOM~1\11\OWC11.DLL
symres@CLSID = C:\Program Files\Norton Internet Security\Engine\16.7.2.10\coIEPlg.dll
tv@CLSID = C:\WINDOWS\system32\msvidctl.dll
vnd.ms.radio@CLSID = C:\WINDOWS\system32\msdxm.ocx

HKLM\Software\Classes\PROTOCOLS\Handler\wia@CLSID = C:\WINDOWS\system32\wiascr.dll

C:\Documents and Settings\user\Start Menu\Programs\Startup = FAXRX.lnk

C:\Documents and Settings\All Users\Start Menu\Programs\Startup = Digital Line Detect.lnk

---- EOF - GMER 1.0.15 ----
askey127
August 20, 2009, 7:30 PM UTC
mike,
-----------------------------------------------------------
You still have TWO antivirus programs. We must get rid of one of them.

Remove Program(s) Using Control Panel
From Start, Settings, Control Panel or Start, Control Panel, click Add/Remove Programs.
Highlight each Entry, as follows, one by one, if it exists, and choose Remove :

McAfee
Network Associates
Take extra care in answering questions posed by any Uninstaller. Some questions may be worded to deceive you into Keeping the program.
-----------------------------------------------------------
REBOOT Your Machine
-----------------------------------------------------------
Retrieve the List of Installed programs Using HJT
Open HijackThis, click Open The Misc Tools Section. Then scroll down the list if you need to, click Open Uninstall Manager and Save List...
The List of installed programs will automatically be saved as uninstall_list.txt in your HiJackThis folder. In addition, the list opens in Notepad so you can also save as another name in another location if you wish. Please paste the contents into your next reply.
Click the "X" in the upper right corner of the HiJackThis window to close it.
askey127
mikelowery
August 21, 2009, 1:23 PM UTC
I had already uninstalled McAfee. I found another folder while digging to find where it still was. There was a folder called network associates which had the McAfee contents in there.

Here is the log you requested:

.print Client Windows (RDP)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Media Player
Adobe Media Player
Adobe Reader 8.1.3
AOLIcon
Apple Software Update
ATI Catalyst Control Center
ATI Display Driver
Broadcom Management Programs
Brother MFL-Pro Suite
C-Media USB Sound Driver
Compatibility Pack for the 2007 Office system
Conexant HDA D110 MDC V.92 Modem
Critical Update for Windows Media Player 11 (KB959772)
Dell Wireless WLAN Card
Digital Line Detect
File Explorer
getPlus(R)
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
HP Imaging Device Functions 9.0
HP OCR Software 9.0
HP Photosmart Essential
HP Scanjet 8270 9.0
HP Solution Center 9.0
HP Update
Java 2 Runtime Environment, SE v1.4.2_07
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 6
K-Lite Codec Pack 3.2.5 Standard
Malwarebytes' Anti-Malware
MCU
MediaCoder 0.6.1
MediaDirect
MetaFrame Presentation Server Web Client for Win32
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Basic Edition 2003
Microsoft Office Excel 2003
Microsoft Office Outlook 2003
Microsoft Office PowerPoint 2007
Microsoft Office PowerPoint 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Mobile Broadband Drivers
Mobile Broadband Generic Drivers
Modem Helper
MP4 Player
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
NetWaiting
Norton Internet Security
OutlookAddinSetup
PaperPort Image Printer
pdfFactory Pro
QuickScan 3.5
QuickSet
QuickTime
RealPlayer Basic
SBA
ScanSoft PaperPort 11
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Sonic Copy Module
Sonic DLA
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Data
Sonic Update Manager
Station Launcher
SureTrak 3.0a
Symantec Technical Support Web Controls
Synaptics Pointing Device Driver
Targus USB Port Replicator with Video(ACP50) V5.1.3A
The Print Shop® Zoom
Tweak UI
Universal Document Converter
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Viewpoint Media Player
VZAccess Manager for Novatel
Watchtower Library 2008 - English
Windows Imaging Component
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 10
Windows Media Player 11
Windows Media Player 11
Windows Media Player 9 Series SDK
Windows Presentation Foundation
Windows XP Service Pack 3
Xerox Support Centre
Yahoo! Internet Mail
askey127
August 21, 2009, 2:55 PM UTC
mike,
-----------------------------------------------------------
Remove Programs Using Control Panel
From Start, Settings, Control Panel or Start, Control Panel, click Add/Remove Programs.
Highlight each Entry, as follows, one by one, if it exists, and choose Remove :
Java 2 Runtime Environment, SE v1.4.2_07
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 6
Adobe Reader 8.1.3
Take extra care in answering questions posed by any Uninstaller. Some questions may be worded to deceive you into Keeping the program.
-----------------------------------------------------------
REBOOT Your Machine
------------------------------------------------------------
Download the latest version of Java Runtime Environment here : http://java.sun.com/javase/downloads/index.jsp, and install it to your computer.
Scroll down - It is currently the 5th item on the page (the page changes often), called JRE 6 Update 16
Select Windows and multi-language, and check to agree to the license.
Choose Windows Offline installation version.
Download it, choose Save, and save it to your desktop.
Then doubleclick it, and it will install the newest version of Java for you to use.
You can then remove the Installer from your desktop.
--------------------------------------------------------
You should download and install the newest version of the free Adobe Reader for reading pdf files, due to the vulnerabilities in earlier versions.
All versions numbered lower than 9.1 are vulnerable.
  • Go here and click on AdbeRdr910_en_US.exe to download the latest version of Adobe Acrobat Reader.
  • Save this file to your desktop and run it to install the latest version of Adobe Reader.


If you would prefer a much simpler and smaller PDF reader (1.5Mb vs. 27Mb), that will run from a flash drive, you could try Sumatra here: http://blog.kowalczyk.info/software/sumatrapdf/download.html
It also does not have the vulnerabilities that have shown up in many versions of Adobe Reader.
-----------------------------------------------------------
Post a New HiJackThis Log
Start HijackThis
Click Do System Scan and Save a Log File.
When the Scan is complete, select the whole log (Ctrl-A), copy and paste the log contents in a reply.

askey127
mikelowery
August 21, 2009, 4:04 PM UTC
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:03:28 AM, on 8/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Engine\16.7.2.10\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.10\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis3a.exe
C:\WINDOWS\system32\TDxVGAUTIL.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Brother\Brmfl06d\FAXRX.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=del ... bd=0070126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\IPSBHO.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\coIEPlg.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v3] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis3a.exe" /source=HKLM
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TDxVGAUTIL] C:\WINDOWS\system32\TDxVGAUTIL.EXE
O4 - HKLM\..\Run: [CmUsbSound] RunDll32 cmcnfgu.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: FAXRX.lnk = C:\Program Files\Brother\Brmfl06d\FAXRX.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: PowerBuilder DW Control & JDBC - http://us-tx-exp-02:8080/exponline/PSDWC70.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {230C3D02-DA27-11D2-8612-00A0C93EEA3C} (SAXFile FileUpload ActiveX Control) - https://secure.constructware.com/FileTransfer/SoftwareArtisans/saxfile.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\coIEPlg.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe (file missing)
O23 - Service: Network Associates McShield (McShield) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Mcshield.exe (file missing)
O23 - Service: Network Associates Task Manager (McTaskManager) - Unknown owner - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe (file missing)
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\ccSvcHst.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9281 bytes
askey127
August 21, 2009, 4:39 PM UTC
mike,
-----------------------------------------------------------
Remove Registry items with HighjackThis. Start HijackThis.
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)
O16 - DPF: PowerBuilder DW Control & JDBC - http://us-tx-exp-02:8080/exponline/PSDWC70.CAB
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe (file missing)
Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
-----------------------------------------------------------
REBOOT Your Machine
-----------------------------------------------------------
Delete the Service
Open HiJackThis. Click on Config, Misc Tools, Delete an NT Service
Type
McAfeeFramework <==note there are no spaces. That's not a mistake.
in the box provided and click OK
The program will ask you to REBOOT --- Accept.
Sign in to your usual account.
Using Windows Explorer, locate and DELETE the following file/folder (if it still is present):
C:\Program Files\Network Associates\

Let me know how the machine is running.
askey127