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Need help with spoolsv.exe error!

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This thread's last reply is from August 10, 2009, 2:58 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

shmancy3
August 9, 2009, 9:10 PM UTC
Okay, I am having problems with my laptop and I need help fixing it. When I start my laptop and it gets to the point where it trys to connect to the internet I get an error message that says the following:

Message Title: Microsoft Visual C + + Runtime Library

Program Path: C:\Windows\System32\spoolsv.exe

Received: and the date I was logging in goes here.

I then start having problems with my browser...I use Firefox. It freezes constantly and I have to go to the task manager to get out of it in order to close it. I also cannot open Microsoft Office Word 2007, etc. It's getting to the point where the problem isn't happening intermitantly(sp?) anymore but regularly.

I have noticed that the error pops up when I start up my laptop. If I shut off the wireless connection while its starting I can, after everything has booted up, then turn on the wireless connection without the error message.

I have no idea what this is, where I got it from, or how to get rid of it...can you please help me?

Oh, also, I'm running Windows Vista OS.

Thank you!
Nancy
NonSuch Administrator
August 10, 2009, 2:58 AM UTC
In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<

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