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rogue anti-virus

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rogue anti-virus

Unread postby petey » August 7th, 2009, 9:37 am

Hello and thanks in advance for helping.

I believe I've been infected with several rogue anti-virus programs, including Windows Antivirus Pro. When I try to run MalwareBytes, HiJackThis, RSIT or any other type of program that scans my machine, the program quits and I'm then "locked out." I then get a message saying, basically, that I don't have permission to access the file. I've tried re-installing MalwareBytes three times with the same result.

The rogue program has changed my desktop to disly play a warning message that says, in part, "DANGER!!! Your computer is INFECTED!"

Again, thank you for any help you can offer.
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Re: rogue anti-virus

Unread postby NonSuch » August 7th, 2009, 11:34 pm

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<
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