Hi, you helped me out once before a couple of years ago and I'm afraid I need your help again, please.
Yesterday whilst going about my normal business on the computer it suddenly went to the desktop and I got the "Active Desktop Recovery" white screen. I clicked on "restore my active desktop" and got -
Internet Explorer script error
An error has occurred in the script on this page
Line: 65
Char: 1
Error: Object doesn't support this action
Code: 0
URL: file:///C:/Documents%20and%20Settings/Owner/Application%20Data/Microsoft/Internet%20Explorer/Desktop.htt
Do you want to continue running scripts on this page?
YES NO
Whether I press Yes or No, nothing happens.
I tried following some instructions found via the internet to fix this problem but could not find the desktop.htt files which I was told I needed to delete.
Here is my HiJack this log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:23:45, on 03/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ATWTUSB.EXE
C:\Program Files\Napster\napster.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sky.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-gb10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided By Sky Broadband
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\2.bin\SPYBLOCK.DLL
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\2.bin\SPYBLOCK.DLL
O3 - Toolbar: Mobile Favourites Toolbar - {FB668258-2BB6-497C-9F16-16C0A2F44F45} - C:\Program Files\Internet Explorer\PLUGINS\MFToolbar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Atwtusb] RUNDLL32 FuncKey.DLL,ExtFuncCall AA
O4 - HKLM\..\Run: [adiras] adiras.exe
O4 - HKLM\..\Run: [FlashInstaller] E:\flashstart.exe E:\bt.exe run
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE /P26 "EPSON Stylus CX6600 Series" /M "Stylus CX6600" /EF "HKCU"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: StumbleUpon PhotoBlog It! - res://StumbleUponIEBar.dll/blogimage
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com (file missing)
O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Mobile Favourites Toolbar - {F9D49F80-B038-11DB-ABBD-0800200C9A66} - C:\Program Files\Internet Explorer\PLUGINS\MFToolbar.dll
O9 - Extra 'Tools' menuitem: Mobile Favourites - {F9D49F80-B038-11DB-ABBD-0800200C9A66} - C:\Program Files\Internet Explorer\PLUGINS\MFToolbar.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.stumbleupon.com
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KX-HCM10 Control) - http://birdtable.derby-college.ac.uk/kxhcm10.ocx
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-30.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040105/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1134769011250
O16 - DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/ ... Signed.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} (MusicManagerPlugin.MediaBar) - http://sib1.od2.com/common/musicmanager/installation/MusicManagerPlugin.CAB
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Service Client v.3.4) - http://ccon.futuremark.com/global/msc34.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Google Update Service (gupdate1c98c99e37c9f50) (gupdate1c98c99e37c9f50) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
--
End of file - 13839 bytes
Many thanks in anticipation of your help in this matter.
Diane Heffernan
Yesterday whilst going about my normal business on the computer it suddenly went to the desktop and I got the "Active Desktop Recovery" white screen. I clicked on "restore my active desktop" and got -
Internet Explorer script error
An error has occurred in the script on this page
Line: 65
Char: 1
Error: Object doesn't support this action
Code: 0
URL: file:///C:/Documents%20and%20Settings/Owner/Application%20Data/Microsoft/Internet%20Explorer/Desktop.htt
Do you want to continue running scripts on this page?
YES NO
Whether I press Yes or No, nothing happens.
I tried following some instructions found via the internet to fix this problem but could not find the desktop.htt files which I was told I needed to delete.
Here is my HiJack this log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:23:45, on 03/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ATWTUSB.EXE
C:\Program Files\Napster\napster.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sky.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-gb10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided By Sky Broadband
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\2.bin\SPYBLOCK.DLL
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\2.bin\SPYBLOCK.DLL
O3 - Toolbar: Mobile Favourites Toolbar - {FB668258-2BB6-497C-9F16-16C0A2F44F45} - C:\Program Files\Internet Explorer\PLUGINS\MFToolbar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Atwtusb] RUNDLL32 FuncKey.DLL,ExtFuncCall AA
O4 - HKLM\..\Run: [adiras] adiras.exe
O4 - HKLM\..\Run: [FlashInstaller] E:\flashstart.exe E:\bt.exe run
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE /P26 "EPSON Stylus CX6600 Series" /M "Stylus CX6600" /EF "HKCU"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: StumbleUpon PhotoBlog It! - res://StumbleUponIEBar.dll/blogimage
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com (file missing)
O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Mobile Favourites Toolbar - {F9D49F80-B038-11DB-ABBD-0800200C9A66} - C:\Program Files\Internet Explorer\PLUGINS\MFToolbar.dll
O9 - Extra 'Tools' menuitem: Mobile Favourites - {F9D49F80-B038-11DB-ABBD-0800200C9A66} - C:\Program Files\Internet Explorer\PLUGINS\MFToolbar.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.stumbleupon.com
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KX-HCM10 Control) - http://birdtable.derby-college.ac.uk/kxhcm10.ocx
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-30.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040105/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1134769011250
O16 - DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/ ... Signed.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} (MusicManagerPlugin.MediaBar) - http://sib1.od2.com/common/musicmanager/installation/MusicManagerPlugin.CAB
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Service Client v.3.4) - http://ccon.futuremark.com/global/msc34.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Google Update Service (gupdate1c98c99e37c9f50) (gupdate1c98c99e37c9f50) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
--
End of file - 13839 bytes
Many thanks in anticipation of your help in this matter.
Diane Heffernan
