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Unable to Remove Malware,have attached log

Unread postby Newby » July 29th, 2009, 2:00 am


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Joined: Sat 25 Jul, 2009 4:29 pm
Posts: 1 Everytime I scan my computer I have 2-7 threats and although the tech guys at Trend have sent two fixits programmes - Fixit and Twinfix, and other suggestions e.g. emptying internet and Explorer caches and deleting browsing history turning computer restore on and off, starting my computer in safe mode and then scanning my computer, these threats are still there.I've also loaded Maware Bytes Antimalware and Hijack this.I have not heard back from Trend for two days.I guess they've given up.I've attached my Hijack this log and my Trend Micro log.I have to work from home so am desperate to get this sorted.What do I do, everytime I open my email, the settings have been adjusted.
Last edited by NonSuch on July 29th, 2009, 5:01 am, edited 1 time in total.
Reason: Edited to add link to log.
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Joined: July 25th, 2009, 12:29 pm
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Re: Unable to Remove Malware,have attached log

Unread postby jmw3 » July 29th, 2009, 11:32 am

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