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New HJT Log----- Need Help.

10 min read

This thread's last reply is from November 7, 2005, 8:12 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Logfile of HijackThis v1.99.1
Scan saved at 12:17:29 AM, on 10/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\PROGRA~1\CleanUp!\cleanup.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\kwang\Desktop\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\pmnlm.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1118825944281
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = wangbros.com
O17 - HKLM\Software\..\Telephony: DomainName = wangbros.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{68C4983F-6DA5-4071-93D4-828CFA27F419}: NameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = wangbros.com
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O20 - Winlogon Notify: pmnlm - C:\WINDOWS\system32\pmnlm.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)
& Welcome

I would be glad to help you with your computer problems. :)

HijackThis logs take awhile to research. Please be patient with me. I know that you want your problems solved quicky, and I will work hard to help you.

Please observe these rules while we work:

1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.

If you can do those two things, everything should go smoothly

Thanks
Hi Kwang

There is a problems on your computer which we can fix, to be able you need to follow the below instructions. If not sure don't hestite to ask any questions.

Please download VundoFix.exe to your desktop.

Double-click VundoFix.exe to extract the files

This will create a VundoFix folder on your desktop.

After the files are extracted, please reboot your computer into Safe Mode

1. Restart your computer. As your computer restarts, repeatedly press the F8 key on your keyboard until the Windows Advanced Options menu appears.
2. Use the arrow key to select Safe Mode, and then press ENTER.
3. Use an arrow key to select an operating system and press ENTER.
4. When prompted whether you want your Windows to run in safe mode, click Yes.

Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat

You will first be presented with a warning and a list of forums to seek help at.
it should look like this

At this point, press enter once.

Next you will see:

Type in the filepath as instructed by the forum staff
Then Press Enter, Then F6, Then Enter Again to continue with the fix.

At this point please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\pmnlm.dll

Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.

Next you will see:

Please type in the second filepath as instructed
Then Press Enter, Then F6, Then Enter Again to continue with the fix.

At this point please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\pmnlm.dll

Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.

The fix will run then HijackThis will open.

In HijackThis, please place a check next to the following items and click FIX CHECKED:

O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\pmnlm.dll
O20 - Winlogon Notify: pmnlm - C:\WINDOWS\system32\pmnlm.dll


After you have fixed these items, close Hijackthis

Reboot your computer back into normal mode.

Pressing any key will cause a "Blue Screen of Death" this is normal, do not worry!

Once your machine is in normal mode, please continue with the instructions below.

Then, please run this online virus scan: From Here

When finished copy the results of the ActiveScan and paste them here along with a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic.

Thanks
HIJACKTHIS

Logfile of HijackThis v1.99.1
Scan saved at 5:46:51 PM, on 10/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\cmd.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\kwang\Desktop\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1118825944281
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = wangbros.com
O17 - HKLM\Software\..\Telephony: DomainName = wangbros.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{68C4983F-6DA5-4071-93D4-828CFA27F419}: NameServer = 192.168.1.1,192.168.1.10
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = wangbros.com
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)

ActiveScan


Incident Status Location

Adware:Adware/StartPage.AIW No disinfected C:\WINDOWS\system32\jkhfe.dll
Virus:W32/Zafi.D.worm Disinfected Brasstech\Deleted Items\Notification: Inbound Mail Failure \Fw: Merry Christmas!\postcard.index.gif5314.zip[giftcard.id2483.com]
Virus:W32/Zafi.D.worm Disinfected Brasstech\Deleted Items\Notification: Inbound Mail Failure \Merry Christmas!\postcard.christmas.gif3234.zip[giftcard.id2483.com]
Virus:W32/Zafi.D.worm Disinfected Brasstech\Deleted Items\Notification: Inbound Mail Failure \Merry Christmas!\postcard.christmas.gif4464.zip[giftcard.id2483.com]
Virus:W32/Zafi.D.worm Disinfected Brasstech\Deleted Items\Notification: Inbound Mail Failure \Merry Christmas!\link.postcard.christmas.gif8703.zip[giftcard.id2483.com]
Virus:W32/Zafi.D.worm Disinfected Brasstech\Deleted Items\Notification: Inbound Mail Failure \Re: Merry Christmas!\link.postcard.index.gif7615.zip[giftcard.id2483.com]
Virus:W32/Bagle.BB.worm Disinfected Brasstech\Quarantine\FW: Thank you!\price.cpl
Virus:W32/Bagle.BB.worm Disinfected Brasstech\Quarantine\FW: Hi\Price.cpl
Hi Kwang :)

Thanks for the logs, i'll take a look and get back to you shortly
Hi Kwang

Can you please tell me if you know anything about the Domain = wangbros.com and 192.168.1.1 as your ISP.


Download KillBox :From here
Save it to your desktop.
DO NOT run it yet.

Please download VundoFix.exe to your desktop. From Here

Double-click VundoFix.exe to extract the files

This will create a VundoFix folder on your desktop.

After the files are extracted, please reboot your computer into Safe Mode

To boot into safe mode: reboot your computer and repeatedly tap the F8 whilst your computer is booting up (just before the MS Windows flag screen appears) until a menu appears. Once you see the menu select the option to start the computer in safe mode. (It might take more than go to access the menu if you have not done this before, just simply reboot the machine again and repeat the steps)

Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat

You will first be presented with a warning.


VundoFix V2.13 by Atri
By using VundoFix you agree that you are doing so at your own risk
Press enter to continue....


At this point press enter one time.

Next you will see:

Type in the filepath as instructed by the forum staff
Then Press Enter, Then F6, Then Enter Again to continue with the fix.


At this point please type the following file path (make sure to enter it exactly as below!):

Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.

Next you will see:

Please type in the second filepath as instructed by the forum staff
Then Press Enter, Then F6, Then Enter Again to continue with the fix.


C:\WINDOWS\system32\pmnlm.dll

At this point please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\mlnmpn.dll


Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.

The fix will run then HijackThis will open.

In HijackThis, please place a check next to the following items and click FIX CHECKED:


O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\pmnlm.dll
O20 - Winlogon Notify: pmnlm - C:\WINDOWS\system32\pmnlm.dll


After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.

Pressing any key will cause a "Blue Screen of Death" this is normal, do not worry!

Once your machine reboots please continue with the instructions below.

Then, please run this online virus scan: Panda ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic. Next let the computer reboot. If it doesn't boot straight to windows, manually turn the computer off and then back on again.

1. Restart your computer. As your computer restarts, repeatedly press the F8 key on your keyboard until the Windows Advanced Options menu appears.
2. Use the arrow key to select Safe Mode, and then press ENTER.
3. Use an arrow key to select an operating system and press ENTER.
4. When prompted whether you want your Windows to run in safe mode, click Yes.

Once in Safe Mode, please run Killbox.

Select "Delete on Reboot".

Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\system32\jkhfe.dll

Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again..


Let the system reboot.

Please visit Kaspersky for an online scan. Please post the log in your reply.

Post back a fresh HijackThis log and we will take another look.
Wangbros is our internal Windows domain and 192.168.1.1 is our router IP.
Hi

Thanks for the info.

How are getting on with the rest of instructions
Sorry for the delay but i will try the rest of the instructions later this week, thanks for your patience. I appreciate your help.
Hi Kwang

Thanks for letting me now

I'll wait for you no rush

Regards
Hi kwang

I haven't heard for you for some time. So i am Posting this in your thread.

Could you please let us know if you still requried any help

If help is still required a new HJT log will need to be posted

Thanks
While we appreciate that you may be busy, it has been 7 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.