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Malware Removal Instructions

Computer won't connect and booting slow

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Re: Computer won't connect and booting slow

Unread postby Cyborg » July 13th, 2009, 2:04 pm

Hiya Gary :),

No, that would not completely remove Symantec.

Please click on Start and then select Run. Copy paste this into the white box :

Code: Select all
C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
and press enter.

This will run the Symantec uninstaller. Please follow the prompts and uninstall it from your computer.

If you haven't performed the rest of the fix from my previous post, please re-use the following instructions :

Now, please open a new Notepad file by clicking on Start and then selecting Run. Type notepad and press enter; copy paste the following.
Click Edit and deselect, Word Wrap if it is checked.

Now, please copy the following code into your clipboard by clicking Select All here and pressing Ctrl+C.
Go to the notepad file and press Ctrl+V.

Code: Select all
@echo off

rmdir /s /q C:\Program Files\Online Services\AOL90US\
del /f /q C:\WINDOWS\tasks\Symantec NetDetect.job

and click on File and then on, Save As....
Under Save as type : select, "All Files(*.*)".
Clear everything under File name and type, "Remove.bat" and click on Save.

Close all open windows and then go to the location where you saved the file and double click on it.
A file will open and close momentarily, this is perfectly normal.

Please run RSIT again and post the contents on log.txt again.
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Posts: 1143
Joined: September 8th, 2007, 12:45 pm
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Re: Computer won't connect and booting slow

Unread postby ARFF1Tampa » July 13th, 2009, 3:05 pm

Oops, forgot I was answering emails on my main computer. Yes, I was able to find the Live Update and remove it form the infected computer. And here is the RSIT log after doing the notepad remove.bat Logfile of random's system information tool 1.06 (written by random/random)
Run by Jo Anne Tinschert at 2009-07-13 15:01:09
Microsoft Windows XP Professional Service Pack 3
System drive C: has 26 GB (27%) free of 95 GB
Total RAM: 1022 MB (48% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:01:30 PM, on 7/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jo Anne Tinschert\Desktop\SPY-AD\RSIT.exe
C:\Documents and Settings\Jo Anne Tinschert\Desktop\SPY-AD\Jo Anne Tinschert.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - S-1-5-18 Startup: AutoTBar.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: RJ VPN Test - {D7721A38-ABCD-3586-DCAB-40E2A90F3736} - C:\Program Files\Common Files\vpn-ping.exe
O9 - Extra 'Tools' menuitem: VPN Test for Raymond James - {D7721A38-ABCD-3586-DCAB-40E2A90F3736} - C:\Program Files\Common Files\vpn-ping.exe
O9 - Extra button: RJ Remote - {D7721A38-ABCD-3586-DCAB-40E2A90F3737} - http://ballast.rjf.com/download/RJGateway/RJGateway.exe (file missing)
O9 - Extra 'Tools' menuitem: Raymond James Support - {D7721A38-ABCD-3586-DCAB-40E2A90F3737} - http://ballast.rjf.com/download/RJGateway/RJGateway.exe (file missing)
O9 - Extra button: Raymond James VPN - {D7721A38-ABCD-3586-DCAB-40E2A90F3738} - https://secureaccess.rjf.com (file missing)
O9 - Extra 'Tools' menuitem: Raymond James VPN - {D7721A38-ABCD-3586-DCAB-40E2A90F3738} - https://secureaccess.rjf.com (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Custo ... anager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 0020132734
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 8790847468
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/B ... ofupld.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://rja-secureaccess.rjf.com/dana-c ... tupSP1.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

End of file - 8037 bytes

======Scheduled tasks folder======


======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0347C33E-8762-4905-BF09-768834316C61}]
HP Print Enhancer - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll [2007-03-02 1298024]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{053F9267-DC04-4294-A72C-58F732D338C0}]
HP Print Clips - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll [2007-03-02 177768]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-06-22 1107224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
C:\Program Files\Spybot - Search & Destroy\SDHelper.dll [2008-09-15 1562960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - HP view - C:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll [2003-11-21 98304]

"WinPatrol"=C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe [2009-06-01 341312]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Advanced SystemCare 3]
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe [2009-06-30 2329224]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe [2005-09-28 344064]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG7_CC]
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG8_TRAY]
C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-06-22 1948440]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Cpqset]
C:\Program Files\HPQ\Default Settings\cpqset.exe [2005-08-01 233534]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTFMON.EXE]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eabconfg.cpl]
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe [2005-10-11 409600]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
C:\WINDOWS\ehome\ehtray.exe [2005-08-06 64512]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [2007-03-11 49152]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpWirelessAssistant]
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe [2005-05-04 794624]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iIWiper]
C:\Program Files\iISystem Wiper\SystemWiper.exe [2005-09-11 258048]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
C:\Program Files\iTunes\iTunesHelper.exe [2008-11-20 290088]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LSBWatcher]
c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe [2004-10-14 253952]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\qttask.exe [2008-11-04 413696]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SmartDefrag]
C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe [2009-07-02 2453264]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe [2005-08-26 36975]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2005-06-19 729178]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
C:\PROGRA~1\Hp\DIGITA~1\bin\hpqtra08.exe [2007-03-11 210520]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Nikon Monitor.lnk]
C:\PROGRA~1\COMMON~1\Nikon\Monitor\NKMONI~1.EXE [2007-10-18 479232]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Office Startup.lnk]
C:\PROGRA~1\MICROS~4\Office\OSA.EXE [1997-07-11 51984]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Jo Anne Tinschert^Start Menu^Programs^Startup^Xfire.lnk]
C:\PROGRA~1\Xfire\xfire.exe [2009-06-11 3182928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
C:\WINDOWS\system32\Ati2evxx.dll [2008-12-01 143360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
C:\WINDOWS\system32\avgrsstx.dll [2009-05-07 11952]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-02-15 236928]




"C:\Program Files\World of Warcraft\WoW-"="C:\Program Files\World of Warcraft\WoW-*:Enabled:Blizzard Downloader"
"C:\Program Files\World of Warcraft\WoW-"="C:\Program Files\World of Warcraft\WoW-*:Enabled:Blizzard Downloader"
"C:\Program Files\World of Warcraft\WoW-"="C:\Program Files\World of Warcraft\WoW-*:Enabled:Blizzard Downloader"
"C:\WINDOWS\system32\dpnsvr.exe"="C:\WINDOWS\system32\dpnsvr.exe:*:Enabled:Microsoft DirectPlay8 Server"
"C:\Program Files\GameSpy Arcade\Aphex.exe"="C:\Program Files\GameSpy Arcade\Aphex.exe:*:Enabled:GameSpy Arcade"
"C:\Program Files\TurboTax\Deluxe 2006\32bit\ttax.exe"="C:\Program Files\TurboTax\Deluxe 2006\32bit\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\Program Files\TurboTax\Deluxe 2006\32bit\updatemgr.exe"="C:\Program Files\TurboTax\Deluxe 2006\32bit\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\Documents and Settings\Jo Anne Tinschert\Application Data\Juniper Networks\Juniper Terminal Services Client\dsTermServ.exe"="C:\Documents and Settings\Jo Anne Tinschert\Application Data\Juniper Networks\Juniper Terminal Services Client\dsTermServ.exe:*:Enabled:dsTermServ Module"
"C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe"="C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\Program Files\Hp\Digital Imaging\bin\hpqste08.exe"="C:\Program Files\Hp\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\Program Files\Hp\Digital Imaging\bin\hpofxm08.exe"="C:\Program Files\Hp\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\Program Files\Hp\Digital Imaging\bin\hposfx08.exe"="C:\Program Files\Hp\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\Program Files\Hp\Digital Imaging\bin\hposid01.exe"="C:\Program Files\Hp\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe"
"C:\Program Files\Hp\Digital Imaging\bin\hpqscnvw.exe"="C:\Program Files\Hp\Digital Imaging\bin\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\Program Files\Hp\Digital Imaging\bin\hpqkygrp.exe"="C:\Program Files\Hp\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\Program Files\Hp\Digital Imaging\bin\hpzwiz01.exe"="C:\Program Files\Hp\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\Program Files\Hp\Digital Imaging\Unload\HpqPhUnl.exe"="C:\Program Files\Hp\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\Program Files\Hp\Digital Imaging\bin\hpoews01.exe"="C:\Program Files\Hp\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\Program Files\Hp\Digital Imaging\bin\hpqnrs08.exe"="C:\Program Files\Hp\Digital Imaging\bin\hpqnrs08.exe:*:Enabled:hpqnrs08.exe"
"C:\Program Files\TurboTax\Deluxe 2007\32bit\ttax.exe"="C:\Program Files\TurboTax\Deluxe 2007\32bit\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\Program Files\TurboTax\Deluxe 2007\32bit\updatemgr.exe"="C:\Program Files\TurboTax\Deluxe 2007\32bit\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Xfire\xfire.exe"="C:\Program Files\Xfire\xfire.exe:*:Enabled:Xfire"
"C:\Program Files\Warcraft III\Warcraft III.exe"="C:\Program Files\Warcraft III\Warcraft III.exe:*:Enabled:Warcraft III"
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE"="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\Total War\Medieval - Total War\Medieval_TW.exe"="C:\Program Files\Total War\Medieval - Total War\Medieval_TW.exe:*:Enabled:Medieval_TW"
"C:\WINDOWS\system32\dpvsetup.exe"="C:\WINDOWS\system32\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test"
"C:\WINDOWS\system32\rundll32.exe"="C:\WINDOWS\system32\rundll32.exe:*:Enabled:Run a DLL as an App"
"C:\Program Files\AVG\AVG8\avgemc.exe"="C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"
"C:\Program Files\World of Warcraft\Launcher.exe"="C:\Program Files\World of Warcraft\Launcher.exe:*:Enabled:Blizzard Launcher"
"C:\Program Files\World of Warcraft\WoW-"="C:\Program Files\World of Warcraft\WoW-*:Enabled:Blizzard Downloader"
"C:\Program Files\AVG\AVG8\avgnsx.exe"="C:\Program Files\AVG\AVG8\avgnsx.exe:*:Enabled:avgnsx.exe"

"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

shell\AutoRun\command - E:\setupSNK.exe

shell\AutoRun\command - E:\setupSNK.exe

======List of files/folders created in the last 1 months======

2009-07-12 12:46:45 ----D---- C:\Program Files\Common Files\AOL
2009-07-11 21:32:49 ----D---- C:\Documents and Settings\Jo Anne Tinschert\Application Data\WinPatrol
2009-07-11 21:32:30 ----D---- C:\Program Files\BillP Studios
2009-07-09 02:01:28 ----D---- C:\Documents and Settings\Jo Anne Tinschert\Application Data\Malwarebytes
2009-07-09 02:01:20 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-07-09 02:01:20 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-07-07 16:12:56 ----D---- C:\rsit
2009-07-02 10:15:11 ----D---- C:\Documents and Settings\Jo Anne Tinschert\Application Data\Mozilla
2009-07-02 10:15:01 ----D---- C:\Program Files\Mozilla Firefox
2009-07-01 22:24:46 ----D---- C:\WINDOWS\ie8updates
2009-07-01 22:20:31 ----HDC---- C:\WINDOWS\ie8
2009-06-18 17:33:25 ----A---- C:\DVDPATH.TXT
2009-06-18 15:51:51 ----A---- C:\WINDOWS\iPlayer.INI
2009-06-18 12:43:20 ----D---- C:\Program Files\InterActual

======List of files/folders modified in the last 1 months======

2009-07-13 14:56:02 ----D---- C:\WINDOWS\system32
2009-07-13 14:56:02 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-07-13 14:54:38 ----RD---- C:\Program Files
2009-07-13 14:54:38 ----D---- C:\WINDOWS\Prefetch
2009-07-13 14:54:35 ----D---- C:\Program Files\Common Files\Symantec Shared
2009-07-13 14:54:27 ----SD---- C:\WINDOWS\Tasks
2009-07-13 14:52:34 ----D---- C:\WINDOWS\Internet Logs
2009-07-13 14:52:00 ----D---- C:\WINDOWS\Temp
2009-07-12 14:48:49 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-07-12 12:46:45 ----D---- C:\Program Files\Common Files
2009-07-11 21:58:00 ----D---- C:\Program Files\IObit
2009-07-11 21:41:02 ----D---- C:\WINDOWS
2009-07-11 21:10:32 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2009-07-10 18:55:03 ----A---- C:\WINDOWS\WININIT.INI
2009-07-10 15:59:17 ----D---- C:\WINDOWS\system32\CatRoot2
2009-07-10 15:55:18 ----D---- C:\WINDOWS\Debug
2009-07-10 15:45:18 ----D---- C:\WINDOWS\network diagnostic
2009-07-09 02:01:22 ----D---- C:\WINDOWS\system32\drivers
2009-07-04 01:11:30 ----D---- C:\Program Files\WinRAR
2009-07-02 10:20:12 ----SH---- C:\boot.ini
2009-07-02 10:20:12 ----A---- C:\WINDOWS\win.ini
2009-07-02 10:20:12 ----A---- C:\WINDOWS\system.ini
2009-07-02 10:20:10 ----D---- C:\WINDOWS\pss
2009-07-02 02:07:33 ----D---- C:\Documents and Settings\Jo Anne Tinschert\Application Data\IObit
2009-07-01 22:51:11 ----D---- C:\WINDOWS\Microsoft.NET
2009-07-01 22:35:53 ----HD---- C:\Config.Msi
2009-07-01 22:35:53 ----D---- C:\WINDOWS\system32\en-US
2009-07-01 22:35:51 ----D---- C:\WINDOWS\Media
2009-07-01 22:35:50 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-07-01 22:35:50 ----HD---- C:\WINDOWS\inf
2009-07-01 22:35:50 ----D---- C:\WINDOWS\Help
2009-07-01 22:35:50 ----D---- C:\Program Files\Internet Explorer
2009-07-01 22:34:05 ----SHD---- C:\WINDOWS\Installer
2009-07-01 22:33:00 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2009-07-01 22:32:51 ----RSD---- C:\WINDOWS\assembly
2009-07-01 22:31:08 ----RSD---- C:\WINDOWS\Fonts
2009-07-01 22:30:59 ----D---- C:\Program Files\Common Files\Microsoft Shared
2009-07-01 22:30:11 ----D---- C:\Program Files\Microsoft Works
2009-07-01 22:25:09 ----HD---- C:\WINDOWS\$hf_mig$
2009-07-01 18:19:01 ----D---- C:\Documents and Settings\Jo Anne Tinschert\Application Data\Xfire
2009-07-01 16:02:52 ----SD---- C:\Program Files\Xfire
2009-07-01 12:58:34 ----A---- C:\WINDOWS\ModemLog_AC97 Soft Data Fax Modem with SmartCP.txt
2009-06-27 21:34:44 ----D---- C:\Program Files\Warcraft III
2009-06-22 10:17:49 ----HD---- C:\$AVG8.VAULT$
2009-06-22 09:54:23 ----D---- C:\Documents and Settings\All Users\Application Data\avg8
2009-06-20 18:47:09 ----D---- C:\Program Files\World of Warcraft

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AmdK8;AMD Processor Driver; C:\WINDOWS\system32\DRIVERS\AmdK8.sys [2005-03-09 36352]
R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2009-06-22 327688]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2009-06-22 27784]
R1 AvgTdiX;AVG Free8 Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2009-05-07 108552]
R1 eabfiltr;EABFiltr; \??\C:\WINDOWS\system32\drivers\EABFiltr.sys []
R1 KLIF;KLIF; C:\WINDOWS\system32\DRIVERS\klif.sys [2007-07-19 127768]
R1 vsdatant;vsdatant; C:\WINDOWS\System32\vsdatant.sys [2007-09-06 395080]
R1 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\WINDOWS\system32\DRIVERS\wmiacpi.sys [2008-04-13 8832]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2004-03-17 13059]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2008-12-01 3452928]
R3 BCM43XX;Broadcom 802.11 Network Adapter Driver; C:\WINDOWS\system32\DRIVERS\bcmwl5.sys [2009-04-21 1123328]
R3 CAMCAUD;Conexant AMC Audio; C:\WINDOWS\system32\drivers\camc6aud.sys [2005-08-02 38016]
R3 CAMCHALA;CAMCHALA; C:\WINDOWS\system32\drivers\camc6hal.sys [2005-08-02 349312]
R3 CmBatt;Microsoft AC Adapter Driver; C:\WINDOWS\system32\DRIVERS\CmBatt.sys [2008-04-13 13952]
R3 dsNcAdpt;Juniper Network Connect Adapter; C:\WINDOWS\system32\DRIVERS\dsNcAdpt.sys [2007-06-22 23552]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\SYSTEM32\DRIVERS\GEARAspiWDM.sys [2008-04-17 15464]
R3 HSF_DP;HSF_DP; C:\WINDOWS\system32\DRIVERS\HSF_DP.sys [2005-08-22 1035008]
R3 HSFHWATI;HSFHWATI; C:\WINDOWS\system32\DRIVERS\HSFHWATI.sys [2005-08-22 231424]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 RTL8023xp;Realtek 10/100/1000 NIC Family all in one NDIS XP Driver; C:\WINDOWS\system32\DRIVERS\Rtlnicxp.sys [2005-06-21 74496]
R3 sdbus;sdbus; C:\WINDOWS\system32\DRIVERS\sdbus.sys [2008-04-13 79232]
R3 SynTP;Synaptics TouchPad Driver; C:\WINDOWS\system32\DRIVERS\SynTP.sys [2005-06-19 190400]
R3 tifm21;tifm21; C:\WINDOWS\system32\drivers\tifm21.sys [2005-06-22 162176]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbohci.sys [2008-04-13 17152]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2005-08-22 718464]
S1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
S2 pciinfo;HP Pci Information; \??\C:\DOCUME~1\JOANNE~1\LOCALS~1\Temp\HPISPz\hpdom\pciinfo.sys []
S3 Amsmpu4p;Amsmpu4p; \??\C:\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Amsmpu4p.sys []
S3 BTWUSB;WIDCOMM USB Bluetooth Driver; C:\WINDOWS\System32\Drivers\btwusb.sys [2005-08-18 56648]
S3 eabusb;eabusb; \??\C:\WINDOWS\system32\drivers\eabusb.sys []
S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2007-03-08 49920]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2007-03-08 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2007-03-08 21568]
S3 MHNDRV;MHN driver; C:\WINDOWS\system32\DRIVERS\mhndrv.sys [2004-08-10 11008]
S3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2004-08-10 12160]
S3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\RTL8139.SYS []
S3 USBAAPL;Apple Mobile USB Driver; C:\WINDOWS\System32\Drivers\usbaapl.sys [2008-11-07 32000]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-11-07 132424]
R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2008-12-01 598016]
R2 avg8emc;AVG Free8 E-mail Scanner; C:\PROGRA~1\AVG\AVG8\avgemc.exe [2009-06-22 906520]
R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-06-22 298776]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-08-29 238888]
R2 dsNcService;Juniper Network Connect Service; C:\Program Files\Juniper Networks\Common Files\dsNcService.exe [2008-10-08 431472]
R2 hpqddsvc;HP CUE DeviceDiscovery Service; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2005-09-22 53248]
R2 McrdSvc;Media Center Extender Service; C:\WINDOWS\ehome\mcrdsvc.exe [2005-08-06 99328]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-20 322120]
R2 Net Driver HPZ12;Net Driver HPZ12; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
R2 vsmon;TrueVector Internet Monitor; C:\WINDOWS\system32\ZoneLabs\vsmon.exe [2007-09-06 75304]
R3 hpqcxs08;hpqcxs08; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S2 ATI Smart;ATI Smart; C:\WINDOWS\system32\ati2sgag.exe [2008-12-01 593920]
S2 download02;Remote TCP/IP v9; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
S2 mycode1983;Remote TCP/IP v8; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
S2 wowsystemcode123;Remote TCP/IP; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 hpqwmi;HP WMI Interface; C:\Program Files\HPQ\SHARED\HPQWMI.exe [2005-10-11 102400]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-04 69632]
S3 idsvc;Windows CardSpace; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-11-20 536872]
S3 MHN;MHN; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2008-11-04 441712]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2005-01-28 38912]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

Regular Member
Posts: 101
Joined: March 21st, 2005, 12:36 am
Location: Tampa

Re: Computer won't connect and booting slow

Unread postby Cyborg » July 13th, 2009, 4:18 pm

Hiya Gary :),

You now appear to be clean. Congratulations! :cheers:

Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you need to be registered to post as unfortunately we were hit with too many spam posting to allow guest posting to continue just find your country room and register your complaint.

You are now free to remove following from your computer :

  • RSIT
  • GMER :

    Please uninstall GMER files by doing the following :

    Go to Start --> Run and copy/paste C:\WINDOWS\gmer_uninstall.cmd into the run window, click Okay. When that process completes, please reboot your computer.

  • Remove.bat

Below are some steps to follow in order to dramatically lower the chances of reinfection
You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start and select Programs.
  • Go to Accessories and click on System Restore.
  • Select "Create a restore point, and click on "OK".
  • Follow the prompts and enter a description for the restore point, and create the new restore point.
  • Next, go to Start and select Run and type in "cleanmgr" and press Enter.
  • Select the "More" options tab.
  • Choose the option to clean up System Restore and click on, "OK".
  • This will remove all restore points except the new one you just created.

Note: only do this once, and not on a regular basis

  • Microsoft isn't the only company whose products can contain security vulnerabilities, to check for other vulnerable programs running on your PC that are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month
  • Make Internet Explorer more secure
    Click Start > Run
    Type Inetcpl.cpl & click OK
    Click on the Security tab
    Click Reset all zones to default level
    Make sure the Internet Zone is selected & Click Custom level
    In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • Install SpywareBlaster & make sure to update it regularly
    SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster from here
  • Install and use Spybot Search & Destroy
    Instructions are located here
    Make sure you update, reimmunize & scan regularly.
  • Make use of the HOSTS file included with Spybot Search & Destroy
    Every version of windows includes a hosts file as part of them. A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites

    Spybot Search & Destroy has a good HOSTS file built in, to enable the HOSTS file in Spybot Search & Destroy
    • Run Spybot Search & Destroy
    • Click on Mode, and then place a tick next to Advanced mode
    • Click Yes
    • In the left hand pane of Spybot Search & Destroy, click on Tools, and then on Hosts File
    • Click on Add Spybot-S&D hosts list

    Note: On some PCs, having a custom HOSTS file installed can cause a significant slowdown. Following these instructions should resolve the issue
  • Install a-squared Free & update and scan with it regularly
    a-squared free is a product from Emsi Software provided free for private use that can detect and remove a variety of malicious software. You can get it here
    Note: If you have a dialup internet connection, you may also like to install a-squared Anti-Dialer which provides some real time protection against premium rate dialers
  • DNS Client
    • Click Start > Run
    • Type services.msc & click OK
    • In the list, find the service called DNS Client & double click on it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK & then close the Services window
    For a more detailed explanation of the HOSTS file, click here
  • Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date, especially your antivirus. It helps in early detection and prevents infection.

If you have not already done it, please set Windows to Automatically Download updates for you.
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Regular Member
Posts: 1143
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Re: Computer won't connect and booting slow

Unread postby Carolyn » July 17th, 2009, 8:10 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine
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