HELP HUGE HIJACK PROBLEM

My daughter clicked on a link that brought up a scary virus message she then clicked yes and a virus was installed,this virus went around Nod32, it has disabled Firefox, IE, no ability to do ctrl-alt-del to check processes, no ability to do add/remove programs or user admin under control panel, no ability to run cmd or any other program, also keep popping up a virus Malware 2009 security program that needs purchased also no ability to even install a new Nod32 as admin access has been changed. ANY THOUGHTS GUYS

Help!!!

Curt

We understand that you are having difficulty performing certain functions on your computer, and are likely having difficulty running certain programs as well. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<