Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

My PC has Malware - Help please

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

My PC has Malware - Help please

Unread postby mwizz » June 28th, 2009, 7:42 am

I recently (& stupidly) downloaded a program which I thought was a Flash player upgrade and it loaded a program called something like 'Playall'. It appeared briefly on my Program list but then disappeared. The following things now happen on my computer:

Firstly, Internet Explorer does not appear when clicked. When I try and start it there is a brief flash as if it about to load and then nothing happens.
Secondly, when I select links in Google it sends me to a completely different page.

I have tried to download Internet Explorer again but it won't let me. I have tried to update my Adaware but it won't let me. I have tried to do a system restore but nothing happens.

I have cable broadband.

Please help.
Regular Member
Posts: 48
Joined: June 28th, 2009, 7:32 am
Register to Remove

Re: My PC has Malware - Help please

Unread postby NonSuch » June 28th, 2009, 5:07 pm

In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
User avatar
Posts: 27598
Joined: February 23rd, 2005, 7:08 am
Location: California

  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 77 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware