This is a read-only archive of malwareremoval.com. No new posts or registrations. Privacy Page
Malware Removal Forums

Hijackthis log help - first time user

5 min read

This thread's last reply is from June 28, 2009, 6:25 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hello, I suspect that my computer might be infected and would appreciate the help to see if I actually am. Here is my HijackThis log.

Also, I am running AVG free, Spybot S&D, COMODO Firewall, and ASqaured Free, is there anything else I could add to help protect myself? Again thanks for the help and here is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:44 AM, on 6/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
J:\WINDOWS\System32\smss.exe
J:\WINDOWS\system32\winlogon.exe
J:\WINDOWS\system32\services.exe
J:\WINDOWS\system32\lsass.exe
J:\WINDOWS\system32\svchost.exe
J:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
J:\WINDOWS\system32\svchost.exe
J:\WINDOWS\system32\spoolsv.exe
J:\WINDOWS\Explorer.EXE
J:\Program Files\a-squared Free\a2service.exe
J:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
J:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
J:\Program Files\Bonjour\mDNSResponder.exe
J:\WINDOWS\system32\RUNDLL32.EXE
J:\WINDOWS\system32\nvsvc32.exe
J:\WINDOWS\RTHDCPL.EXE
J:\PROGRA~1\AVG\AVG8\avgtray.exe
J:\Program Files\D-Tools\daemon.exe
J:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
J:\Program Files\iTunes\iTunesHelper.exe
J:\Program Files\COMODO\COMODO Internet Security\cfp.exe
J:\WINDOWS\system32\ctfmon.exe
J:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
J:\PROGRA~1\AVG\AVG8\avgemc.exe
J:\PROGRA~1\AVG\AVG8\avgrsx.exe
J:\PROGRA~1\AVG\AVG8\avgnsx.exe
J:\Program Files\AVG\AVG8\avgcsrvx.exe
J:\Program Files\iPod\bin\iPodService.exe
J:\Program Files\Mozilla Firefox\firefox.exe
J:\WINDOWS\system32\wuauclt.exe
J:\Program Files\AVG\AVG8\avgui.exe
J:\Program Files\AVG\AVG8\avgcsrvx.exe
J:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - J:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - J:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - J:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - J:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - J:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - J:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE J:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE J:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AVG8_TRAY] J:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "J:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [GrooveMonitor] "J:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "J:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "J:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "J:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "J:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKCU\..\Run: [ctfmon.exe] J:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] J:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = J:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://J:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - J:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - J:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - J:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - J:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - J:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - J:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - J:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - J:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - J:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - J:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - J:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - J:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - J:\Program Files\a-squared Free\a2service.exe
O23 - Service: Apple Mobile Device - Apple Inc. - J:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - J:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - J:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - J:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - J:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - J:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: iPod Service - Apple Inc. - J:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - J:\WINDOWS\system32\nvsvc32.exe

--
End of file - 6639 bytes
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hi aDang and welcome to Malware Removal :)

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:
  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!.
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.


Next:

Hello, I suspect that my computer might be infected and would appreciate the help to see if I actually am. Here is my HijackThis log.
What makes you think this if I may ask?

Scan with Rooter:

Please download Rooter.exe to your desktop.
  • Double click on Rooter.exe to start the application.
  • Now click on the Scan button.
  • When the scan is completed a text file called Rooter.txt will appear on your desktop, post the contents in your next reply.
  • Now click on Close button to exit Rooter.


Note: The logfile can also be located within this folder Rooter$ at the root of your installed Hard-Drive. EG: J:\Rooter$

Scan with RSIT:

  • Please download Random's System Information Tool by random/random from here and save it to your desktop.
Make sure that RSIT.exe is on the your Desktop before running the application!
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.


When completed the above, please post back the following in the order asked for:

  • How is you computer performing now, any further symptoms and or problems encountered?
  • Rooter Log.
  • Both RSIT logs. <-- Post them individually please, IE: one Log per post/reply.
Hi :)

Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.
a lack of response,