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Have hijack log, please help- computer restarts everytime

3 min read

This thread's last reply is from June 27, 2009, 6:11 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

loruh123
June 19, 2009, 4:56 AM UTC
So a few days ago my computer would keep restarting in normal mode after about two minutes everytime and still does it
my dad has tried helping me get rid of something called dumprep
no matter how many things we tried it still hasn't worked
we tried MSconfig, and a few other things
but i think i need some serious help because it's not going away at all

here's me log:





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:44:33 PM, on 6/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: WebcamMax toolbar - {5842bce3-4928-409c-8663-c98ede909e3d} - C:\Program Files\WebcamMax\tbWebc.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: WebcamMax toolbar - {5842bce3-4928-409c-8663-c98ede909e3d} - C:\Program Files\WebcamMax\tbWebc.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {91D4B4D5-E368-40AB-8F53-A37FA634B471} (Installer9Ctrl Class) - http://www.tellmemorecampus.com/bin/tol9inst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7075EC72-2C1C-4BDD-83FA-98D29E03C967}: NameServer = 192.168.15.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{7075EC72-2C1C-4BDD-83FA-98D29E03C967}: NameServer = 192.168.15.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{7075EC72-2C1C-4BDD-83FA-98D29E03C967}: NameServer = 192.168.15.1
O17 - HKLM\System\CS3\Services\Tcpip\..\{7075EC72-2C1C-4BDD-83FA-98D29E03C967}: NameServer = 192.168.15.1
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Unknown owner - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe (file missing)
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Unknown owner - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: PEVSystemStart - Unknown owner - cmd /k start /i "/dC:" "C:\askfjhas\HIDEC.exe" "C:\WINDOWS\system32\CF6918.exe" /c RD /S/Q \$RECYCLE.bin \RECYCLER \RECYCLED (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 5919 bytes
Shaba
June 21, 2009, 8:54 AM UTC
Hi loruh123

That sounds like heat problems to me.

Have you lately checked CPU temperature?
loruh123
June 22, 2009, 4:08 AM UTC
"Shaba" wrote:Hi loruh123

That sounds like heat problems to me.

Have you lately checked CPU temperature?



how do you do that?
Shaba
June 22, 2009, 5:34 AM UTC
Everest should help here :)
Shaba
June 27, 2009, 6:11 AM UTC
lack of response