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I Can't Load & Run Hijackthis etc etc

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I Can't Load & Run Hijackthis etc etc

Unread postby peevee » June 16th, 2009, 5:00 pm

Hi Guy's

My browsers have been hijacked & won't take me to the selected site that I have searched for.

Also the Laptop keeps freezing & doesn't always load properly on a restart.

Spybot Search & Destroy stopped working so I uninstalled it but now can't reinstall it.

I cannot download Microsofts Malicious Software Removal Tool, I get a server error.

I have been reading topics on this site and thought I would download hijackthis so that I could post the results, but although it seems to download & it goes throught the install process it will not run & does not appear in my Add/Remove programs list.

Any help you could give me would be really appreciated.
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Re: I Can't Load & Run Hijackthis etc etc

Unread postby NonSuch » June 16th, 2009, 6:34 pm

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<
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