Riddance of Hotbar, Smiley Central etc.

Stupidly as I happens I installed two problems on my system and also somehow turned off my firewall. As a result I have had diffivulty getting rid of the programs mentioned and have had virus attacks in last week. Using the advice you give I think my system is clean but would be grateful if you would examine my hijack this log in case there is anyhting you think is dangerous. Thank you.



Logfile of HijackThis v1.99.1
Scan saved at 16:49:52, on 04/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\GordonHC\My Documents\My downloadsB\spyware-hij this\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ipb.xalt.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=wKX1ILEOi+Vh7AfA98Gm4Me69ZMbubcDODB5xmjBn4eGU0X8W0CmYA3A0TU3CZY+btqE7OGAwNQb5IW45OgOjss3DZkAjzFaofGFSbAuwQ7hclyvNchwXMPPY4ixSufABSAK8Io68UTihHYzBpjO27AeCbRV0Esj1vrCeg1qgadyumHT9KNLB12E/eFHX45e
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O3 - Toolbar: (no name) - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O3 - Toolbar: (no name) - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - (no file)
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: &Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O9 - Extra 'Tools' menuitem: &Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/25c11135db2b1e73e905/netzip/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126202523546
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promot ... canner.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq.com/cab/prod/Driver_Detective_v43_Non_Member.CAB
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} (F-Secure Online Scanner) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zonelabs.com/bin/promot ... WebSWK.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/gs/install/guidedsolutions.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://www.contentwatch.com/audit/includes/ContentAuditControl.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.groups.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Hello 5romford8 and welcome to the forums.

Sorry for the delayed reply, I saw your post while searching 0 replies. I'll get notified by mail when you reply to this topic. If you still need assistance with your problem, please perform the following:

Run HijackThis, click on Open the Misc Tools Section, click on Open Uninstall Manager. Click on Save List and save uninstall_list.txt to your Desktop. Open this file in Notepad and copy/past the content in your reply.
Click back (the one located at the right side of the save list button)
Click Back and Click on Scan. When the scan is finished, click Save Log and paste the content in your reply.
______________________________

Please post the uninstall list along with a fresh Hijackthis log.

Thanks.

Kim

Thanks. I want to make sure so here is Uninstall List

AbsoluteShield File Shredder
Ad-Aware SE Personal
Adobe Acrobat 7.0.1 and Reader 7.0.1 Update
Adobe Acrobat 7.0.2 and Reader 7.0.2 Update
Adobe Acrobat 7.0.3 and Reader 7.0.3 Update
Adobe Download Manager 2.0 (Remove Only)
Adobe Reader 7.0
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
AVG Free Edition
AW IP Locator
BigFix
Binatone ADSL500 USB Modem Network Adapter
Canon CanoScan Toolbox 4.1
CCleaner (remove only)
CNXT V92 Data Fax Voice
CNXT V92 Data Fax Voice
ColorWizzard
Easy Thumbnails (Remove only)
Encyclopaedia Britannica Concise Edition CD
Hemera Photo-Objects 3,000 Special Edition
Hotfix for Windows XP (KB896344)
hp deskjet 5100
HP Photo and Imaging 2.0 - Deskjet Series
hp print screen utility
Image Resizer Powertoy for Windows XP
InterVideo WinDVD 4
IsoBuster 1.8
iTunes
J2SE Runtime Environment 5.0 Update 4
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Data Access Components KB870669
Microsoft Office 2000 SR-1 Disc 2
Microsoft Office 2000 SR-1 Small Business
Microsoft Office Spreadsheet Updated Function Reference
Mozilla Firefox (1.0.6)
MSN Video Enhanced
Nero Suite
NTREGOPT 1.1i
NVIDIA Drivers
OLYMPUS CAMEDIA Master 4.1
OmniPage Pro 9.0
OutlookExpressRecovery
overland
PC Inspector File Recovery
QuickTime
RealPlayer
Scan Manager 5.2
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB903235)
Serif PhotoManager 1.0
Serif PhotoPlus 9.0
Serif PhotoPlus 9.0 Resource CD-ROM
Sibelius Scorch
Simple File Shredder 2.5
Spybot - Search & Destroy 1.4
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900930)
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB887797
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
ZoneAlarm

nd new Hijaxk This log

Logfile of HijackThis v1.99.1
Scan saved at 08:55:34, on 07/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\GordonHC\My Documents\My downloadsB\spyware-hij this\hijackthis\HijackThis.exe
C:\WINDOWS\system32\notepad.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ipb.xalt.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=wKX1ILEOi+Vh7AfA98Gm4Me69ZMbubcDODB5xmjBn4eGU0X8W0CmYA3A0TU3CZY+btqE7OGAwNQb5IW45OgOjss3DZkAjzFaofGFSbAuwQ7hclyvNchwXMPPY4ixSufABSAK8Io68UTihHYzBpjO27AeCbRV0Esj1vrCeg1qgadyumHT9KNLB12E/eFHX45e
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O3 - Toolbar: (no name) - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O3 - Toolbar: (no name) - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - (no file)
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: &Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O9 - Extra 'Tools' menuitem: &Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/25c11135db2b1e73e905/netzip/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126202523546
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promot ... canner.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq.com/cab/prod/Driver_Detective_v43_Non_Member.CAB
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zonelabs.com/bin/promot ... WebSWK.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/gs/install/guidedsolutions.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://www.contentwatch.com/audit/includes/ContentAuditControl.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.groups.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Hello 5romford8,

A lot of programs seems to be gone, unfortunately it is impossible to tell what is leftover exactly so we will run a big cleanup.

Make sure that you can see hidden files.

1. Click Start.
2. Click My Computer.
3. Select the Tools menu and click Folder Options.
4. Select the View Tab.
5. Under the Hidden files and folders heading select Show hidden files and folders.
6. Uncheck the Hide protected operating system files (recommended) option.
7. Click Yes to confirm.
8. Uncheck the Hide file extensions for known file types.
9. Click OK.

______________________________

If you already have the latest Ad-Aware SE 1.06 version, skip to Run Ad-Aware. Otherwise download Ad-Aware SE 1.06 from here and install it. Uncheck all the options before leaving the Install Wizard.

Run Ad-Aware and Click on the World Icon. Click the Connect button on the webupdate screen. If an update is available download it and install it. Click the Finish button to go back to the main screen.

Click on the Gear Icon (second from the left at the top of the window) to access the Configuration Window.

Click on the General Button on the left and select in green

• Under Safety
  
  • Automatically save log-file
  • Automatically quarantine objects prior to removal
  • Safe Mode (always request confirmation)
• Under Definitions
  
  • Prompt to udate outdated definitions - set to 7 days

Click on the Scanning Button of the left and select in green

• Under Driver, Folders & Files
  
  • Scan Within Archives
• Under Select drives & folders to scan
  
  • choose all hard drives
• Under Memory & Registry
  
  • Scan Active Processes
  • Scan Registry
  • Deep Scan Registry
  • Scan my IE favorites for banned URL’s
  • Scan my Hosts file

Click on the Advanced Button on the left and select in green

• Under Shell Integration
  
  • Move deleted files to Recycle Bin
• Under Logfile Detail Level
  
  • Include addtional object information
  • DESELECT - Include negligible objects information (make it show a red X)
  • Include environment information
• Under Alternate Data Streams
  
  • Don't log streams smaller than 0 bytes
  • Don't log ADS with the following names: CA_INOCULATEIT

Click the Tweak Button and select in green

• Under the Scanning Engine (Click on the + sign to expand)
  
  • DESELECT Unload recognized processes & modules during scan (make it show a red X)
  • Scan registry for all users instead of current user only
• Under the Cleaning Engine (Click on the + sign to expand)
  
  • Always try to unload modules before deletion
  • During Removal, unload Explorer and IE if necessary
  • Let Windows remove files in use at next reboot
• Under the Log Files (Click on the + sign to expand)
  
  • Include basic Ad-aware SE settings in logfile
  • Include additional Ad-aware SE settings in logfile
  • Include reference summarry in log file
  • Include alternate data stream details in log file

Click on Proceed to save the settings and close the program.
______________________________

Launch Spybot - S&D and update it

Click on the Search for Updates button. If there are available updates, they will be listed. Click on the Download Updates button and Spybot - S&D will download the updates and install them.
Close Spybot.
______________________________

Please download the trial version of Ewido Security Suite 3.5 from here:
http://www.ewido.net/en/download/

• Install Ewido Security Suite.
• When installing, under Additional Options uncheck Install background guard and Install scan via context menu.
• When you run Ewido for the first time, you could get a warning "Database could not be found!". Click Ok.
• The program will prompt you to update. Click the Ok button.
• The program will now go to the main screen.

You will need to update Ewido to the latest definition files.

• On the left-hand side of the main screen click the Update Button.
• Click on Start.

The update will start and a progress bar will show the updates being installed.
Once finished updating, close Ewido.

If you are having problems with the updater, you can use this link to manually update ewido.
Ewido manual updates. Make sure to close Ewido before installing the update.
______________________________

Run HijackThis, click on None of the above, just start the program, click on Scan. Put a check in the box on the left side of the following items if still present:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=wKX1ILEOi+Vh7AfA98Gm4Me69ZMbubcDODB5xmjBn4eGU0X8W0CmYA3A0TU3CZY+btqE7OGAwNQb5IW45OgOjss3DZkAjzFaofGFSbAuwQ7hclyvNchwXMPPY4ixSufABSAK8Io68UTihHYzBpjO27AeCbRV0Esj1vrCeg1qgadyumHT9KNLB12E/eFHX45e
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O3 - Toolbar: (no name) - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O3 - Toolbar: (no name) - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - (no file)
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O9 - Extra button: &Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O9 - Extra 'Tools' menuitem: &Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/25c11135db2b1e73e905/netzip/RdxIE601.cab
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) -
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) -
O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://www.contentwatch.com/audit/includes/ContentAuditControl.cab

Close ALL windows and browsers except HijackThis and click Fix Checked
______________________________

Using Windows Explorer, Search and Delete these Folders if listed:

C:\Documents and Settings\GordonHC\Application Data\Starware
C:\Program Files\Starware
C:\Program Files\Advanced Searchbar

Use the Start > Search function to find the following Files and Delete them if listed. Make sure that Local Disk (C) is listed in the dropdrown box - if not, click the arrow and select it.
Click All files and folders, and then click More advanced options.

• Click to select the Search system folders and Search hidden files and folders check boxes.
• Make sure that the Subfolders are checked too.

Type the name of the file in the search box and click the Search button

HbtHostIE.dll
SbHostIE.dll

If you get an error when deleting a file, right click on the file and check to see if the read only attribute is checked. If it is uncheck it and try again.
______________________________

Navigate to C:\Windows\Prefetch
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Procede like this:

• Quit Internet Explorer and quit any instances of Windows Explorer.
• Click Start, click Control Panel, and then double-click Internet Options.
• On the General tab, click Delete Files under Temporary Internet Files.
• In the Delete Files dialog box, click to select the Delete all offline content check box , and then click OK.
• On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
• Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
• Click OK.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start Ewido Security Suite, and run a full scan.

• Click on Scanner
• Click on Settings
  
  • Under How to scan all boxes should be checked
  • Under Unwanted Software all boxes should be checked
  • Under What to scan select Scan every file
  • Click on Ok
• Click on Complete System Scan to start the scan process.
• Let the program scan the machine.

If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections, then choose clean and click Ok.

Once the scan has completed, there will be a button located on the bottom of the screen named Save Report.

• Click Save Report button
• Save the report to your Desktop

Close Ewido.
______________________________

Run Ad-Aware and Click on the Scan Now Button

• Choose Perform Full System Scan
• DESELECT Search for negligible risk entries, as negligible risk entries (MRU's) are not considered to be a threat. (make it show a red X)

Click Next to begin the scan. When the scan is completed, the Performing System Scan screen will change name to Scan Complete.

Click the Next Button to get to the Scanning Results Window where more information about the objects detected during the scan is available. Click the Critical Objects Tab. In general all of the items listed will be bad. To fix all the bad critical objects, right click on one of them, click the Select All entry in the pop-up menu to mark all entries. Click Next and then OK in the dialog box to confirm the removal.

Reboot to complete the removal of what Ad-Aware SE found.
______________________________

Run Spybot - S&D

Click the button Check for Problems
When Spybot is complete, it will be showing RED entries, BLACK entries and GREEN entries in the window.
Make sure that there is a check mark beside all of the RED entries ONLY.
Choose Fix Selected Problems and allow Spybot to fix the RED entries.

If it has trouble removing any spyware, you will get a message window, asking if it would be ok to run Spybot - S&D on the next reboot before any other applications start running. You should reply Yes to this. The next time you start Windows, Spybot will run automatically and fix any of the programs it could not fix previously.

At this point you will be presented with the list of found entries again, but now there will be large green checkmarks next to the items that Spybot - S&D was able to remove. The ones that are still checked but do not have the large green checkmark next to them will be fixed on the next reboot of windows.
______________________________

Please run this online virus scan: Panda ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HijackThis log and the Ewido log. You might need several replies to post the logs otherwise they might get cut off.

Edit: Modified the lines of HJT to add the removal of the following line:
O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://www.contentwatch.com/audit/includes/ContentAuditControl.cab

Kim

Befire I go forward with your instructions I have a query. Forgive me if I am being obtuse. You wrote

Click on the Advanced Button on the left and select in green
· Under Shell Integration
o Move deleted files to Recycle Bin
· Under Logfile Detail Level
o Include addtional object information
o DESELECT - Include negligible objects information (make it show a red X)
o Include environment information
· Under Alternate Data Streams
o Don't log streams smaller than 0 bytes
o Don't log ADS with the following names: CA_INOCULATEIT

Click the Tweak Button and select in green


· Under the Scanning Engine (Click on the + sign to expand)
o DESELECT Unload recognized processes & modules during scan (make it show a red X)
o Scan registry for all users instead of current user only
· Under the Cleaning Engine (Click on the + sign to expand)
o Always try to unload modules before deletion
o During Removal, unload Explorer and IE if necessary
o Let Windows remove files in use at next reboot
· Under the Log Files (Click on the + sign to expand)
o Include basic Ad-aware SE settings in logfile
o Include additional Ad-aware SE settings in logfile
o Include reference summarry in log file
o Include alternate data stream details in log file

Are all the items that follow the Dedelect , shown in bold, to be deselected or selelected or do they remain at the default setting

Thanks for yout help so far.

Hello 5romford8,

All the items mentionted should be selected - e.g. show a green checkmark as instructed in the first line, except of course for the lines that I did mention as "make it show a red X"

Click on the Advanced Button on the left and select in green

If the default option already shows a green checkmark, then don't change it. If an item is not mentionned in the list, this means that you don't have to change it.

I hope this clears things up. Don't hesitate to post back if there is something that you don't fully understand.

Kim

Hi . Thanx for reply but I see I have mucked up my bold and regular typefaces in my last post.Age and speed do not mix!!! Here is what I meant to post

Click on the Advanced Button on the left and select in green
· Under Shell Integration
o Move deleted files to Recycle Bin
· Under Logfile Detail Level
o Include addtional object information
o DESELECT - Include negligible objects information (make it show a red X)
o Include environment information
· Under Alternate Data Streams
o Don't log streams smaller than 0 bytes
o Don't log ADS with the following names: CA_INOCULATEIT

Click the Tweak Button and select in green


· Under the Scanning Engine (Click on the + sign to expand)
o DESELECT Unload recognized processes & modules during scan (make it show a red X)
o Scan registry for all users instead of current user only
· Under the Cleaning Engine (Click on the + sign to expand)
o Always try to unload modules before deletion
o During Removal, unload Explorer and IE if necessary
o Let Windows remove files in use at next reboot
· Under the Log Files (Click on the + sign to expand)
o Include basic Ad-aware SE settings in logfile
o Include additional Ad-aware SE settings in logfile
o Include reference summarry in log file
o Include alternate data stream details in log file



Had you noticed my error and will your reply be the same about the bolded items as before, i.e. that the bolded items should be grened?

Hi 5romford8,

Yes, I did notice it. All bold entries should show a green checkmark.

Kim

Here is Ewido report. Other reports follw by sparate posts.

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 18:55:52, 11/10/2005
+ Report-Checksum: 8B9A7FC

+ Scan result:

HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\\{43F02779-6D88-4958-8AD3-83C12D86ADC7} -> Spyware.AdvancedSearchbar : Cleaned with backup
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{43F02779-6D88-4958-8AD3-83C12D86ADC7} -> Spyware.AdvancedSearchbar : Cleaned with backup
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{43F02779-6D88-4958-8AD3-83C12D86ADC7} -> Spyware.AdvancedSearchbar : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Internet Explorer\Explorer Bars\{7E66936C-FEA0-4984-AD26-7B6661AC5B2E} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{43F02779-6D88-4958-8AD3-83C12D86ADC7} -> Spyware.AdvancedSearchbar : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{E77EDA01-3C56-4a96-8D08-02B42891C169} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{946B3E9E-E21A-49c8-9F63-900533FAFE14} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{43F02779-6D88-4958-8AD3-83C12D86ADC7} -> Spyware.AdvancedSearchbar : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{74CC49F7-EB32-4A08-B204-948962A6E3DB} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{74CC49F7-EB32-4A08-B204-948962A6E3DB} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} -> Spyware.MyWebSearch : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} -> Spyware.MyWebSearch : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{43F02779-6D88-4958-8AD3-83C12D86ADC7} -> Spyware.AdvancedSearchbar : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{74CC49F7-EB32-4A08-B204-948962A6E3DB} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{946B3E9E-E21A-49C8-9F63-900533FAFE14} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-21-606747145-1343024091-1060284298-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E77EDA01-3C56-4A96-8D08-02B42891C169} -> Spyware.HotBar : Cleaned with backup
HKU\S-1-5-18\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{43F02779-6D88-4958-8AD3-83C12D86ADC7} -> Spyware.AdvancedSearchbar : Error during cleaning
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{43F02779-6D88-4958-8AD3-83C12D86ADC7} -> Spyware.AdvancedSearchbar : Cleaned with backup
:mozilla.16:C:\Documents and Settings\GordonHC\Application Data\Mozilla\Firefox\Profiles\mnyeqbzx.default\cookies.txt -> Spyware.Cookie.Adtech : Cleaned with backup
:mozilla.17:C:\Documents and Settings\GordonHC\Application Data\Mozilla\Firefox\Profiles\mnyeqbzx.default\cookies.txt -> Spyware.Cookie.Adtech : Cleaned with backup


::Report End

Panda active scab report

Incident Status Location

Spyware:spyware/web3000 No disinfected C:\WINDOWS\hh.ico

Post Ewido/Panda/Adaware/Spybot Hijacl this log

Logfile of HijackThis v1.99.1
Scan saved at 09:35:15, on 12/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\GordonHC\My Documents\My downloadsB\spyware-hij this\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ipb.xalt.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Update Service] "C:\Program Files\Common Files\Teknum Systems\update.exe" /startup
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126202523546
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq.com/cab/prod/Driver_Detective_v43_Non_Member.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/gs/install/guidedsolutions.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://www.contentwatch.com/audit/includes/ContentAuditControl.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.groups.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Thanks KIm. I hopr I've done it all right

I forgot to ask. The instructions seemed geared to IE use. I use Firefox mostly. In view of that is there any addional thing I should do?

Hello 5romford8,

I forgot to ask. The instructions seemed geared to IE use. I use Firefox mostly. In view of that is there any addional thing I should do?

Not really, programs like Ewido or Ad-Aware clean up files and registry entries disregarding the browser that you are using. Using firefox is a very good thing, it's less vulnerable than IE. There is just one thing, you will need IE to perform most of the online scanners because they use ActiveX controls and right now most of them only work with Internet Explorer. Most malware / spyware attaches themselves to IE, even if you don't really use IE, you need to clean them up. IE is very tight up into the OS, a lot of files, controls are used by the OS and by IE. Usually you don't need additional steps because you are a Firefox user.
______________________________

You HijackThis log is clean, congrats. Just 2 small things to cleanup from the scans:

Using Windows Explorer, Search and Delete this File if listed:

C:\WINDOWS\hh.ico

If you get an error when deleting a file, right click on the file and check to see if the read only attribute is checked. If it is uncheck it and try again.
______________________________

Copy/paste the following text into a new Notepad document. Make sure that you have one blank line at the end of the document as shown in the quoted text.

REGEDIT4

[HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Extensions\CmdMapping]
"{43F02779-6D88-4958-8AD3-83C12D86ADC7}"=-

Save it to your desktop as Fixme.reg. Save it as :
File Type: All Files (not as a text document or it wont work).
Name: Fixme.reg

Locate Fixme.reg on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the merged successfully prompt.
______________________________

Please reset System Restore to remove eventual backups of the spyware and trojans.

Turn off System Restore

1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Select the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Reboot your computer.

Turn System Restore back on

1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Clear the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.

A new restore point will be created automatically.
______________________________

Hide your system files again.

1. Click Start.
2. Click My Computer.
3. Select the Tools menu and click Folder Options.
4. Select the View Tab.
5. Under the Hidden files and folders heading uncheck Show hidden files and folders.
6. Check the Hide protected operating system files (recommended) option.
7. Click Yes to confirm.
8. Click OK.

______________________________

Note: Regarding this entry in your Hijackthis log, just for information:

O4 - HKCU\..\Run: [Update Service] "C:\Program Files\Common Files\Teknum Systems\update.exe" /startup

Do you have EasyCrypto installed from Handybits (or another Handybits program) ? I would block the attempt to update with a firewall. Don't remove the HijackThis entry, it will come back anyway.
There is another workaround for this issue also : You may download updEnabler.exe from http://www.handybits.com/update_service.asp
It will allow you to disable the update service. Your program will still require Update.exe to load at startup, but it won't want to access the net any more.
______________________________

Also, how is your computer behaving now ?

Kim

Thanks, Kim, for all your help! So far all seems to be working OK but will wait til after holiday, when I'll be at desk making up for lost time.

Should I retain the Fixme,reg on my desktop ( or some other convenient place) for future use or should it be deleted, please?

Hello 5romford8,

If you did apply fixme, you may delete the file.

Below are a few tips to keep you PC happy and clean:

Windows, Internet Explorer and Microsoft Office Updates

Visit Microsoft's Windows Update Site frequently. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

If you are running Microsoft Office, or any application of it, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed.

Make your Internet Explorer more secure

1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click on the Security tab
3. Click the Internet icon so it becomes highlighted.
4. Click on Default Level and click Ok
5. Click on the Custom Level button.
   
   • Change the Download signed ActiveX controls to Prompt
   • Change the Download unsigned ActiveX controls to Disable
   • Change the Initialise and script ActiveX controls not marked as safe to Disable
   • Change the Installation of desktop items to Prompt
   • Change the Launching programs and files in an IFRAME to Prompt
   • Change the Navigate sub-frames across different domains to Prompt
   • When all these settings have been made, click on the OK button.
   • If it prompts you as to whether or not you want to save the settings, press the Yes button.
6. Next press the Apply button and then the OK to exit the Internet Properties page.

Additional information is available in the following KB article:
Resources for using Internet Explorer 6

Download and install the following free programs

• SpywareBlaster
  SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  You can download SpywareBlaster here
  A tutorial can be found here
• SpywareGuard
  It provides a degree of real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method. An anti-virus program scans files before you open them and prevents execution if a virus is detected - SpywareGuard does the same thing, but for spyware. And you can easily have an anti-virus program running alongside SpywareGuard. It also features Download Protection and Browser Hijacking Protection.
  You can download SpywareGuard here
  A tutorial can be found here
• IE-SPYAD
  IE-SPYAD puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. It basically prevents any downloads, cookies, scripts from the sites listed, although you will still be able to connect to the sites.
  You can download IE-SPYAD here
  A tutorial can be found here
• Hosts File
  A Hosts file replaces your current HOSTS file with one containing well known ad, spyware sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
  A tutorial tutorial can be found here
  
  • MVPS Hosts File
    You can download the MVPS Hosts File here
    Furthermore the website contains useful tips and links to other resources and utilities.
  • Bluetack's Hosts File and Hosts Manager
    Essentially based on the research made by Webhelper, Andrew Clover and Eric L. Howes, it contains most if not all the known spyware sites, sites responsible for hijacks, rogue apllications etc...
    Download Bluetack's Hosts file here
    Download Bluetack's Hosts Manager here

Install Spyware Detection and Removal Programs

• Ad-Aware
  It scans for known spyware on your computer. These scans should be run at least once every two weeks.
  You can download Ad-Aware here
  A tutorial can be found here
• Spybot - Search & Destroy
  It scans for spyware and other malicious programs. Spybot has preventitive tools that stop programs from even installing on your computer.
  You can download Spybot - S&D here
  A tutorial can be found here

Before adding any other Spyware Detection and Removal programs always check the Rogue Anti-Spyware List for programs known to be misleading, mistaken, or just outright "Foistware".
You will find the list here

Use an AntiVirus Software

It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See the link below for a listing of some online & their stand-alone antivirus programs.
Computer Safety On line - Anti-Virus
http://www.malwareremoval.com/forum/viewtopic.php?p=53#53

Update your Anti Virus Software

It is imperative that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall

I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below.
Computer Safety On line - Software Firewalls
http://www.malwareremoval.com/forum/viewtopic.php?p=56#56
A tutorial on Understanding and Using Firewalls can be found here

For more information about Spyware, the tools available, and other informative material, including information on how you may have been infected in the first place, please check out this link.

Happy surfing and enjoy the holidays.

Kim