Browser Hijacked

Browser IE7 closes as soon as connected to Facebook site. When doing a google search clicking on a search result connects to different site

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:44:52 PM, on 6/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ifxspmgt.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\system32\IfxPsdSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\windows\freddy46.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Embedded Security Software\PSDrt.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.providence.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: ::1 localhost
O1 - Hosts: 209.44.111.57 alarm-monitor.microsoft.com
O1 - Hosts: 209.44.111.57 antivir2009pro.com
O1 - Hosts: 209.44.111.57 http://www.antivir2009pro.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [IFXSPMGT] C:\WINDOWS\system32\ifxspmgt.exe /NotifyLogon
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [sysldtray] C:\windows\ld09.exe
O4 - HKLM\..\Run: [sysfbtray] C:\windows\freddy46.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [lsass] C:\Documents and Settings\burgholzerj\Application Data\lsas.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
O4 - Global Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1209562964765
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1209563004500
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD40/JSCDL/jre ... 586-jc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = merrimack.edu
O17 - HKLM\Software\..\Telephony: DomainName = merrimack.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = merrimack.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = merrimack.edu
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: DeviceNP - C:\WINDOWS\SYSTEM32\DeviceNP.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: HP ProtectTools Device Locking / Auditing (FLCDLOCK) - Hewlett-Packard Ltd - C:\WINDOWS\system32\flcdlock.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - C:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\ifxspmgt.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Personal Secure Drive service (PersonalSecureDriveService) - Infineon Technologies AG - C:\WINDOWS\system32\IfxPsdSv.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 11183 bytes

Hello and Welcome to forums!

My name is Bio-Hazard and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

• I will be working on your Malware issues this may or may not solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine.
• I f you don't know or understand something please don't hesitate to ask.
• Please DO NOT run any other tools or scans whilst I am helping you.
• It is important that you reply to this thread. Do not start a new topic.
• Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
• Absence of symptoms does not mean that everything is clear.

No Reply Within 5 Days Will Result In Your Topic Being Closed!!

STEP 1

Download DDS

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop from:

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.

• Double-Click on dds.scr and a command window will appear. This is normal.
• Shortly after two logs will appear:
  
  • DDS.txt
  • Attach.txt
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

STEP 2


RootRepeal - Rootkit Detector

Download RootRepeal.zip and unzip it to your Desktop.

• Double click RootRepeal.exe to start the program
• Click on the Report tab at the bottom of the program window
• Clickthe Scan button
• In the Select Scan dialog, check:
  
  • Drivers
  • Files
  • Processes
  • SSDT
  • Stealth Objects
  • Hidden Services
• Click the OK button
• In the next dialog, select all drives showing
• Click OK to start the scan
  
  The scan can take some time. DO NOT run any other programs while the scan is running
  
• When the scan is complete, the Save Report button will become available
• Click this and save the report to your Desktop as RootRepeal.txt
• Go to File, then Exit to close the program

Next Reply

Please reply with:

• DDS.txt
• Attach.txt
• RootRepeal.txt

Here are the logs requested


DDS (Ver_09-05-14.01) - NTFSx86
Run by [removed] at 20:53:44.00 on Wed 06/17/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1405 [GMT -4:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\WINDOWS\System32\svchost.exe -k Cognizance
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
svchost.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ifxspmgt.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\WINDOWS\system32\IfxPsdSv.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\windows\ld09.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\windows\freddy46.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Embedded Security Software\PSDrt.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\burgholzerj\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.providence.edu/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Credential Manager for HP ProtectTools: {df21f1db-80c6-11d3-9483-b03d0ec10000} - c:\program files\hewlett-packard\iam\bin\ItIEAddIn.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6]
uRun: [lsass] c:\documents and settings\burgholzerj\application data\lsas.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [IFXSPMGT] c:\windows\system32\ifxspmgt.exe /NotifyLogon
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [sysldtray] c:\windows\ld09.exe
mRun: [sysfbtray] c:\windows\freddy46.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\cleana~1.lnk - c:\program files\cisco systems\clean access agent\CCAAgentLauncher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nikonm~1.lnk - c:\program files\common files\nikon\monitor\NkMonitor.exe
uPolicies-explorer: ForceStartMenuLogOff = 1 (0x1)
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/200 ... oader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/sh ... tor/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windows ... 9562964765
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microso ... 9563004500
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://sdlc-esd.sun.com/ESD40/JSCDL/jre ... 586-jc.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: DeviceNP - DeviceNP.dll
Notify: igfxcui - igfxdev.dll
Notify: OneCard - c:\program files\hewlett-packard\iam\bin\ASWLNPkg.dll
AppInit_DLLs: APSHook.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = SbHpNp scecli ASWLNPkg

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R0 SafeBoot;SafeBoot;c:\windows\system32\drivers\SafeBoot.sys [2007-8-14 101167]
R0 SbAlg;SbAlg;c:\windows\system32\drivers\SbAlg.sys [2006-10-9 44720]
R0 SbFsLock;SbFsLock;c:\windows\system32\drivers\SbFsLock.sys [2007-6-14 13184]
R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2006-11-30 31944]
R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [2007-7-24 38816]
R1 podmenadrv;podmenadrv;c:\program files\podmena\podmena.sys [2009-6-9 9472]
R1 RsvLock;RsvLock;c:\windows\system32\drivers\rsvlock.sys [2007-8-14 5840]
R2 ASBroker;Logon Session Broker;c:\windows\system32\svchost.exe -k Cognizance [2006-2-28 14336]
R2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Cognizance [2006-2-28 14336]
R2 HpFkCryptService;Drive Encryption Service;c:\program files\hewlett-packard\drive encryption\HpFkCrypt.exe [2007-9-6 221184]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-5-2 104000]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2006-11-30 144960]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2006-11-30 54872]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-7-1 24652]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2007-7-24 41216]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2008-5-2 72264]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2008-5-2 34152]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2008-5-2 168776]
S2 podmena;podmena;c:\windows\system32\svchost.exe -k podmena [2006-2-28 14336]
S3 DAMDrv;DAMDrv;c:\windows\system32\drivers\DAMDrv.sys [2008-5-2 30008]
S3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;c:\windows\system32\flcdlock.exe [2007-6-8 172131]

=============== Created Last 30 ================

2009-06-15 17:33 2 ----h--- c:\windows\ro123173.dat
2009-06-12 12:39 2 ----h--- c:\windows\ro123222.dat
2009-06-12 12:39 1 ----h--- c:\windows\bf23567.dat
2009-06-12 12:39 43,520 ----h--- c:\windows\freddy46.exe
2009-06-12 12:39 2 ----h--- c:\windows\ro123198.dat
2009-06-12 12:39 2 ----h--- c:\windows\ro123290.dat
2009-06-10 23:55 118 a------- c:\windows\system32\MRT.INI
2009-06-09 23:59 0 ----h--- c:\windows\f5087.dat
2009-06-09 23:59 1 a------- c:\windows\dk39fi4fe.dat
2009-06-09 23:57 <DIR> --d----- c:\program files\podmena
2009-06-09 23:57 2 ----h--- c:\windows\ro122390.dat
2009-06-09 23:57 1 ----h--- c:\windows\msmark2.dat
2009-06-09 23:57 1 ----h--- c:\windows\f23567.dat
2009-06-09 23:57 2 ----h--- c:\windows\ro122366.dat
2009-06-09 23:57 2 ----h--- c:\windows\ro122458.dat
2009-06-09 23:55 43,008 ----h--- c:\windows\ld09.exe

==================== Find3M ====================

2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 00:55 78,336 a------- c:\windows\system32\ieencode.dll
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-01-27 13:58 20 ----h--- c:\docume~1\alluse~1\applic~1\PKP_DLdu.DAT
2008-05-19 15:37 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
2009-02-11 12:39 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009021120090212\index.dat

============= FINISH: 20:54:18.12 ===============




UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-05-14.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 6/10/2008 10:29:04 PM
System Uptime: 6/17/2009 8:47:22 PM (0 hours ago)

Motherboard: Hewlett-Packard | | 30C0
Processor: Intel Pentium III Xeon processor | U10 | 2094/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 112 GiB total, 80.623 GiB free.
D: is CDROM ()
E: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP182: 3/19/2009 2:15:26 PM - Software Distribution Service 3.0
RP183: 3/19/2009 2:17:10 PM - Software Distribution Service 3.0
RP184: 3/20/2009 2:39:39 PM - System Checkpoint
RP185: 3/23/2009 11:41:37 AM - System Checkpoint
RP186: 3/23/2009 8:46:26 PM - Software Distribution Service 3.0
RP187: 3/25/2009 10:45:27 PM - System Checkpoint
RP188: 3/26/2009 3:18:51 PM - Software Distribution Service 3.0
RP189: 3/27/2009 7:17:36 PM - System Checkpoint
RP190: 3/29/2009 10:02:00 PM - System Checkpoint
RP191: 3/30/2009 2:55:51 PM - Software Distribution Service 3.0
RP192: 4/1/2009 12:10:01 AM - System Checkpoint
RP193: 4/2/2009 3:20:31 PM - Software Distribution Service 3.0
RP194: 4/3/2009 7:50:45 PM - System Checkpoint
RP195: 4/5/2009 5:23:57 PM - System Checkpoint
RP196: 4/6/2009 2:16:42 PM - Software Distribution Service 3.0
RP197: 4/7/2009 2:40:45 PM - System Checkpoint
RP198: 4/10/2009 1:54:30 PM - System Checkpoint
RP199: 4/13/2009 1:32:03 PM - Software Distribution Service 3.0
RP200: 4/14/2009 3:54:18 PM - System Checkpoint
RP201: 4/15/2009 2:51:28 PM - Software Distribution Service 3.0
RP202: 4/19/2009 2:09:28 PM - System Checkpoint
RP203: 4/20/2009 7:25:31 PM - System Checkpoint
RP204: 4/20/2009 7:42:35 PM - Software Distribution Service 3.0
RP205: 4/23/2009 10:44:21 AM - Software Distribution Service 3.0
RP206: 4/24/2009 1:47:42 PM - System Checkpoint
RP207: 4/25/2009 10:09:08 PM - System Checkpoint
RP208: 4/27/2009 12:14:41 PM - System Checkpoint
RP209: 4/27/2009 7:57:11 PM - Software Distribution Service 3.0
RP210: 4/29/2009 9:45:05 AM - Software Distribution Service 3.0
RP211: 4/30/2009 9:15:49 PM - Software Distribution Service 3.0
RP212: 5/1/2009 9:23:36 PM - System Checkpoint
RP213: 5/2/2009 11:05:21 PM - System Checkpoint
RP214: 5/4/2009 2:19:15 PM - Software Distribution Service 3.0
RP215: 5/6/2009 1:06:37 AM - Software Distribution Service 3.0
RP216: 5/6/2009 1:05:01 PM - Installed Windows XP WgaNotify.
RP217: 5/8/2009 12:58:23 PM - Software Distribution Service 3.0
RP218: 5/10/2009 12:42:48 AM - System Checkpoint
RP219: 5/11/2009 1:29:10 PM - Software Distribution Service 3.0
RP220: 5/12/2009 11:24:38 PM - Software Distribution Service 3.0
RP221: 5/14/2009 4:57:26 PM - Software Distribution Service 3.0
RP222: 5/18/2009 2:35:06 PM - Software Distribution Service 3.0
RP223: 5/19/2009 5:56:05 PM - System Checkpoint
RP224: 5/21/2009 10:38:03 AM - Software Distribution Service 3.0
RP225: 5/24/2009 7:48:41 PM - System Checkpoint
RP226: 5/25/2009 12:49:54 PM - Software Distribution Service 3.0
RP227: 5/28/2009 3:45:20 PM - Software Distribution Service 3.0
RP228: 6/1/2009 11:24:10 AM - Software Distribution Service 3.0
RP229: 6/5/2009 11:24:05 AM - Software Distribution Service 3.0
RP230: 6/7/2009 10:00:02 PM - System Checkpoint
RP231: 6/8/2009 12:22:42 PM - Software Distribution Service 3.0
RP232: 6/9/2009 2:14:49 PM - System Checkpoint
RP233: 6/10/2009 11:48:08 PM - Software Distribution Service 3.0
RP234: 6/11/2009 4:55:06 PM - Software Distribution Service 3.0
RP235: 6/13/2009 12:24:27 PM - System Checkpoint
RP236: 6/14/2009 5:54:14 PM - Software Distribution Service 3.0
RP237: 6/15/2009 5:36:31 PM - Software Distribution Service 3.0

==== Installed Programs ======================


2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe AIR
Adobe Flash Player ActiveX
Adobe Media Player
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Adobe Shockwave Player
Agere Systems HDA Modem
AIM 6
Apple Mobile Device Support
Apple Software Update
AuthenTec Fingerprint Sensor Minimum Install
BIOS Configuration for HP ProtectTools
Bonjour
Broadcom 802.11 Wireless LAN Adapter
Broadcom NetXtreme Ethernet Controller
Cisco Clean Access Agent
Credential Manager for HP ProtectTools
Critical Update for Windows Media Player 11 (KB959772)
Dell Photo Printer 720
Device Access Manager for HP ProtectTools
Drive Encryption for HP ProtectTools
Embedded Security for HP ProtectTools
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Integrated Module with Bluetooth wireless technology
HP ProtectTools Security Manager
Intel(R) Graphics Media Accelerator Driver
InterActual Player
InterVideo Register Manager
InterVideo WinDVD
iTunes
Java(TM) 6 Update 5
McAfee VirusScan Enterprise
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Move Media Player
Mozilla Firefox (2.0.0.14)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6 Service Pack 2 (KB954459)
Nikon Message Center
Nikon Transfer
PHStat2
PHStat2 Update
QuickTime
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Scratch
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
SMS Advanced Client
Sonic Activation Module
SoundMAX
Spelling Dictionaries Support For Adobe Reader 8
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Outlook 2007 Junk Email Filter (kb970012)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Viewpoint Media Player
WebFldrs XP
Windows Defender
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
XML Paper Specification Shared Components Pack 1.0

==== Event Viewer Messages From Past Week ========

6/15/2009 5:31:53 PM, error: Service Control Manager [7023] - The podmena service terminated with the following error: The specified module could not be found.
6/12/2009 12:37:20 PM, error: NETLOGON [5719] - No Domain Controller is available for domain MERRIMACK due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.

==== End Of File ===========================
ROOTREPEAL (c) AD, 2007-2009
==================================================
Scan Time: 2009/06/17 20:58
Program Version: Version 1.3.0.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0x9DAE7000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBA62E000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0x9C75F000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: c:\windows\system32\ccm\servicedata\messaging\endpointqueues\policyagent_policyevaluator\0000008b.msg
Status: Allocation size mismatch (API: 16384, Raw: 4096)

Path: c:\windows\system32\ccm\servicedata\messaging\endpointqueues\execmgr\00000010.msg
Status: Allocation size mismatch (API: 65536, Raw: 24576)

Path: c:\windows\system32\ccm\servicedata\messaging\endpointqueues\inventoryagent\0000000l.msg
Status: Allocation size mismatch (API: 122880, Raw: 106496)

Path: c:\windows\system32\ccm\servicedata\messaging\endpointqueues\inventoryagent\0000000m.msg
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\windows\system32\ccm\servicedata\messaging\endpointqueues\ls_scheduledcleanup\0000001e.msg
Status: Allocation size mismatch (API: 49152, Raw: 45056)

Path: c:\windows\system32\ccm\servicedata\messaging\endpointqueues\policyagent_requestassignments\0000002g.msg
Status: Allocation size mismatch (API: 32768, Raw: 28672)

Path: c:\windows\system32\ccm\servicedata\messaging\outgoingqueues\amp_[http]mp_locationmanager\0000000n.msg
Status: Allocation size mismatch (API: 65536, Raw: 61440)

Path: c:\windows\system32\ccm\servicedata\messaging\outgoingqueues\mp_statusreceiver\0000001s.msg
Status: Allocation size mismatch (API: 32768, Raw: 0)

Path: c:\windows\system32\ccm\servicedata\messaging\outgoingqueues\mp_[http]mp_locationmanager\0000000q.msg
Status: Allocation size mismatch (API: 57344, Raw: 53248)

Path: c:\windows\system32\ccm\servicedata\messaging\outgoingqueues\mp_[http]mp_policymanager\00000026.msg
Status: Allocation size mismatch (API: 32768, Raw: 28672)

==EOF==

Hello!

Is this a business computer?

No it is my daughter's laptop she is a college student

Hello!

Thank you for your reply.


Disable Windows Defender

From your log i can see this that you are running a Windows Defender. This might interfere with fixes we are about to do so we need to disable it. To disable your Windows Defender Real-time Protection.

• Open Windows Defender
• Click Tools
• Click General Settings
• Scroll down to Real Time Protection Options
• Uncheck Turn on Real Time Protection (recommended)
• Close Windows Defender

Note: Once your log is clean you can re-enable Windows Defender Real Time Protection.



Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

Alternate download link 1
Alternate download link 2

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the Perform Full Scan option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and Scan in progress will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say The scan completed successfully. Click 'Show Results' to display all objects found.
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Logs/Information to Post in Next Reply

Please post the following logs/Information in your reply:

• Malwarebytes Antimalware log
• A fresh HijackThis Log ( after all the above has been done)
• A description of how your computer is behaving

I did as you had asked and AntiMalware found and deleted a number of issues. The browser is behaving normally now I do not get redirected from google searches and IE does not close when connecting to Facebook site.
Here are the logs you requested. Thanks so much for your help

Malwarebytes' Anti-Malware 1.38
Database version: 2304
Windows 5.1.2600 Service Pack 3

6/18/2009 10:51:52 AM
mbam-log-2009-06-18 (10-51-52).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 291640
Time elapsed: 35 minute(s), 39 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 4
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 16

Memory Processes Infected:
C:\WINDOWS\freddy46.exe (Worm.KoobFace) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\podmenadrv (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\podmenadrv (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\podmenadrv (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\podmena (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysfbtray (Worm.KoobFace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ForceClassicControlPanel (Hijack.ControlPanelStyle) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost\podmena (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List\8085:tcp (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\podmena (Trojan.Downloader) -> Quarantined and deleted successfully.

Files Infected:
c:\program files\podmena\podmena.sys (Trojan.Agent) -> Quarantined and deleted successfully.
c:\system volume information\_restore{8fa4710f-9e23-4b1c-b767-9d7eff9779be}\RP234\A0025747.sys (Trojan.Agent) -> Quarantined and deleted successfully.
c:\system volume information\_restore{8fa4710f-9e23-4b1c-b767-9d7eff9779be}\RP236\A0025957.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\freddy46.exe (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\msmark2.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\f5087.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\f23567.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro122366.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro122390.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro122458.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro123173.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro123198.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro123222.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ro123290.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\dk39fi4fe.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\bf23567.dat (Worm.KoobFace) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:57:54 AM, on 6/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ifxspmgt.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\system32\IfxPsdSv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hewlett-Packard\Embedded Security Software\PSDrt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
E:\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.providence.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: ::1 localhost
O1 - Hosts: 209.44.111.57 alarm-monitor.microsoft.com
O1 - Hosts: 209.44.111.57 antivir2009pro.com
O1 - Hosts: 209.44.111.57 http://www.antivir2009pro.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [IFXSPMGT] C:\WINDOWS\system32\ifxspmgt.exe /NotifyLogon
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [lsass] C:\Documents and Settings\burgholzerj\Application Data\lsas.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
O4 - Global Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1209562964765
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1209563004500
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD40/JSCDL/jre ... 586-jc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = merrimack.edu
O17 - HKLM\Software\..\Telephony: DomainName = merrimack.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = merrimack.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = merrimack.edu
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: DeviceNP - C:\WINDOWS\SYSTEM32\DeviceNP.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: HP ProtectTools Device Locking / Auditing (FLCDLOCK) - Hewlett-Packard Ltd - C:\WINDOWS\system32\flcdlock.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - C:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\ifxspmgt.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Personal Secure Drive service (PersonalSecureDriveService) - Infineon Technologies AG - C:\WINDOWS\system32\IfxPsdSv.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10907 bytes

Remove HijackThis entries

• Run HijackThis
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  O1 - Hosts: 209.44.111.57 alarm-monitor.microsoft.com
  O1 - Hosts: 209.44.111.57 antivir2009pro.com
  O1 - Hosts: 209.44.111.57 http://www.antivir2009pro.com
  O4 - HKCU\..\Run: [lsass] C:\Documents and Settings\burgholzerj\Application Data\lsas.exe
  
• Close all open windows and browsers/email etc...
• Click on the Fix Checked button
• When completed close the application.

Back Up registry with ERUNT

• Please use the following link and scroll down to ERUNT and download it on to your desktop. HERE
• Click on the erunt-setup.exe
• Follow the prompts to install ERUNT
• Choose language
• A set up window will pop up. It will ask: Create ERUNT entry in to the Start up folder, answer NO
  
  
  
• Backup your registry to the default location

Note: To restore your registry (if needed), go to the folder and start ERDNT.exe


Download and run OTM

Download OTM by Old Timer and save it to your Desktop.

• Double-click OTM.exe to run it.
• Paste the following code under the area. Do not include the word Code.
  

  :Processes
  
  explorer.exe
  
  
  
  :Reg
  
  [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
  
  "lsass"=-
  
  
  
  :Files
  
  C:\Documents and Settings\burgholzerj\Application Data\lsas.exe
  
  c:\windows\ld09.exe
  
  
  
  :Commands
  
  [emptytemp]
  
  [start explorer]
  
  [Reboot]
  
  

  
  
  • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
  • Push the large button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.
  
  
  NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
  
  
  
  
  Kaspersky Online Scan
  
  You can use either Internet Explorer or Mozilla FireFox for this scan.
  
  Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
  
  
  • Please go to Kaspersky website and perform an online antivirus scan.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply along with a fresh HijackThis log.
  
  
  
  
  Logs/Information to Post in Next Reply
  
  Please post the following logs/Information in your reply:
  
  • Kaspersky Log
  • OTM Log
  • A fresh HijackThis Log ( after all the above has been done)
  • A description of how your computer is behaving

I have completed all that you requested. Here are the logs. The computer seems to be working fine I have not been redirected at all and don't seem to see any issues

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Thursday, June 18, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Thursday, June 18, 2009 19:45:52
Records in database: 2362331
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: no

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 59979
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 01:13:57

No malware has been detected. The scan area is clean.

The selected area was scanned.

========== PROCESSES ==========
Process explorer.exe killed successfully.
========== REGISTRY ==========
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\lsass not found.
========== FILES ==========
File/Folder C:\Documents and Settings\burgholzerj\Application Data\lsas.exe not found.
File/Folder c:\windows\ld09.exe not found.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\BURGHO~1\LOCALS~1\Temp\NAILogs\UpdaterUI_HPLAPTOP-61FAB1.log scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\BURGHO~1\LOCALS~1\Temp\~DF2587.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Internet Explorer cache folder emptied.
File delete failed. C:\Documents and Settings\burgholzerj\Local Settings\Temporary Internet Files\Content.IE5\OUQMRJI2\viewtopic[1].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\burgholzerj\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\burgholzerj\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat scheduled to be deleted on reboot.
User's Temporary Internet Files folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Network Service Temp folder emptied.
File delete failed. C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Network Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\WFV2.tmp scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
FireFox cache emptied.
Temp folders emptied.
Explorer started successfully

OTM by OldTimer - Version 2.1.0.1 log created on 06182009_135454

Files moved on Reboot...
C:\DOCUME~1\BURGHO~1\LOCALS~1\Temp\NAILogs\UpdaterUI_HPLAPTOP-61FAB1.log moved successfully.
C:\DOCUME~1\BURGHO~1\LOCALS~1\Temp\~DF2587.tmp moved successfully.
C:\Documents and Settings\burgholzerj\Local Settings\Temporary Internet Files\Content.IE5\OUQMRJI2\viewtopic[1].htm moved successfully.
C:\Documents and Settings\burgholzerj\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat moved successfully.
File move failed. C:\WINDOWS\temp\WFV2.tmp scheduled to be moved on reboot.

Registry entries deleted on Reboot...



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:43:32 PM, on 6/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ifxspmgt.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\system32\IfxPsdSv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\notepad.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Hewlett-Packard\Embedded Security Software\PSDrt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\burgholzerj\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.providence.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [IFXSPMGT] C:\WINDOWS\system32\ifxspmgt.exe /NotifyLogon
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
O4 - Global Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1209562964765
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1209563004500
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD40/JSCDL/jre ... 586-jc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = merrimack.edu
O17 - HKLM\Software\..\Telephony: DomainName = merrimack.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = merrimack.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = merrimack.edu
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: DeviceNP - C:\WINDOWS\SYSTEM32\DeviceNP.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: HP ProtectTools Device Locking / Auditing (FLCDLOCK) - Hewlett-Packard Ltd - C:\WINDOWS\system32\flcdlock.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - C:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\ifxspmgt.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Personal Secure Drive service (PersonalSecureDriveService) - Infineon Technologies AG - C:\WINDOWS\system32\IfxPsdSv.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10690 bytes

Update Java Runtime:

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason it's extremely important that you keep the program up to date and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 14.

• Go to HERE
• Scroll down to where it says Java Runtime Environment (JRE) 6 Update 14
• Click the Download button to the right
• From the dropdown menu choose your platform. Which is Windows
• Dont change the language box.
• Click on the radio button to Accept License Agreement and after that click continue
• Click on Windows Offline Installation Multi-language and save the downloaded file to your computer
• Go to Start => Control Panel => Add or Remove Programs
• Uninstall all old versions of Java (Java 2 Runtime Environment JRE or JSE)
• Reboot your computer
• Delete the folder C:\Program Files\Java if present
• Install the new version by running the newly-downloaded file and follow the on-screen instructions.
• Reboot your computer

Optional Fix

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player's components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.

To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything bad. This may change,read Viewpoint to Plunge Into Adware.

I recommend that you remove the Viewpoint products; however, decide for yourself.

To uninstall the the Viewpoint components :

1. Click Start, point to Settings, and then click Control Panel.
2. In Control Panel, double-click Add or Remove Programs.
3. In Add or Remove Programs, highlight >>Viewpoint component<< , click Remove.
   
   
   How to prevent it from being recreated every time you run the AOL software:
   • Open AOL
   • Go to Help on the toolbar
   • Select About AOL
   • Hit Ctrl D and a secret panel can be accessed which will allow you to disable all desktop and IM features associated with Viewpoint.

Could you please post a new Hjackthis log for me to see.

Thanks for all your help thus far. We are going away on vacation and will be back June 29. I will won't be able to complete the instructions from your last port until then. Again thanks for your help

Thank you for letting me know. Have a nice holiday!

I removed old java and installed new. I also removed the viewpoint, but wasn't able to access the hidden menu in AOL.
Here is the latest highjackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:26:03 AM, on 7/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ifxspmgt.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\system32\IfxPsdSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Hewlett-Packard\Embedded Security Software\PSDrt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\aim toolbar\aimtbServer.exe
C:\Documents and Settings\burgholzerj\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.providence.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [IFXSPMGT] C:\WINDOWS\system32\ifxspmgt.exe /NotifyLogon
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
O4 - Global Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1209562964765
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1209563004500
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = merrimack.edu
O17 - HKLM\Software\..\Telephony: DomainName = merrimack.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = merrimack.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = merrimack.edu
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: DeviceNP - C:\WINDOWS\SYSTEM32\DeviceNP.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: HP ProtectTools Device Locking / Auditing (FLCDLOCK) - Hewlett-Packard Ltd - C:\WINDOWS\system32\flcdlock.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - C:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\ifxspmgt.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Personal Secure Drive service (PersonalSecureDriveService) - Infineon Technologies AG - C:\WINDOWS\system32\IfxPsdSv.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 10990 bytes

Your log now appears to be clean. Congratulations!

You can get rid of the tools we used:

• DDS - (You can just delete the exe file from your desktop)
• RootRepeal - (You can just delete the exe file from your desktop)
• ERUNT - (You can uninstall it from Add/Remove Programs)

Clean up with OTM

• Double-click OTM.exe to start the program.
• Close all other programs apart from OTMoveIt3 as this step will require a reboot
• On the OTM main screen, press the CleanUp! button
• Say Yes to the prompt and then allow the program to reboot your computer.

Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.

You can now re-enable Windows Defender

General Security and Computer Health
Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.


• Clear Infected System Restore Points
  
  • Turn System Restore off
    
  • On the Desktop, right click on the My Computer icon.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
    Restart your computer
    
  • Turn System Restore on
  • On the Desktop, right click on the My Computer icon.
  • Click Properties.
  • Click the System Restore tab.
  • Uncheck *Turn off System Restore*.
  • Click Apply, and then click OK.
  Note: only do this once,and not on a regular basis
  
• Set correct settings for files
  
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under Hidden files and folders if necessary select Do not show hidden files and folders.
  • If unchecked please check Hide protected operating system files (Recommended)
  • If necessary check Display content of system folders
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK
  
  
• Make sure that you keep your antivirus updated
  New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
  NOTE: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
  
• Security Updates for Windows, Internet Explorer & Microsoft Office
  Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
  NOTE: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
  
• Update Non-Microsoft Programs
  Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector or F-secure Health Check. I suggest that you run one of them at least once a month.



Recommended Programs

I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.


• WinPatrol
  As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
  
• SpywareBlaster
  SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE. You can download SpywareBlaster from HERE.
  
• Malwarebytes' Anti-Malware
  Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.You can download Malwarebytes' Anti-Malware from HERE. Here are two tutorials: Malwarebytes' Anti-Malware Setup Guide and Malwarebytes' Anti-Malware Scanning Guide.
  
• Hosts File
  For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.
  
• Use an alternative Internet Browser
  Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead: Firefox or Opera

Here is a great article by miekiemoes How to prevent Malware.

Finally I am trying to make one point very clear. It is ABSOLUTELY ESSENTIAL to keep all of your security programs up to date.


Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints. You need to be registered to post as, unfortunately, we were hit with too many spam posts to allow guest posting to continue. Just find your country room and register your complaint.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Happy surfing and stay clean!

Bio-Hazard