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Virus Infection Still Here

25 min read

This thread's last reply is from May 13, 2009, 4:13 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Nilladar
May 8, 2009, 4:42 PM UTC
Hey my girlfriend loves to stumble, worst thing that has ever happened, and constantly gets the Antivirus 2009 virus. So the other day she got it again but i think their is still something hiding or her computer. can anyone help me determine this?

Here is the HJT log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:48:20 AM, on 5/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRAM FILES\DELL\QUICKSET\QUICKSET.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Apoint\Apntex.exe
\?\globalroot\C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wittenberg.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O2 - BHO: IEVkbdBHO - {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Dell QuickSet] C:\PROGRAM FILES\DELL\QUICKSET\QUICKSET.EXE
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [autochk] rundll32.exe C:\WINDOWS\system32\autochk.dll,_IWMPEvents@16
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\.DEFAULT\..\Run: [autochk] rundll32.exe C:\WINDOWS\system32\config\SYSTEM~1\protect.dll,_IWMPEvents@16 (User 'Default user')
O4 - .DEFAULT Startup: ChkDisk.dll (User 'Default user')
O4 - Startup: ChkDisk.dll
O4 - Startup: ChkDisk.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Web traffic protection statistics - {1f460357-8a94-4d71-9ca3-aa4acf32ed8e} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.wittenberg.edu
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Kaspersky Internet Security (avp) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 8114 bytes

I tried to install kaspersky to help but something is not letting it start its protection

Thanks
peku006
May 11, 2009, 3:34 PM UTC
Hello and welcome to Malware Removal.

My name is peku006 and I will be helping you to remove any infection(s) that you may have.
I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

Please observe these rules while we work:

  • I f you don't know or understand something please don't hesitate to ask
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • It is important that you reply to this thread. Do not start a new topic.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • Absence of symptoms does not mean that everything is clear.


1 - Download and Run ComboFix
We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
If you need help to disable your protection programs see here.

When finished, it will produce a log for you
Please include the C:\ComboFix.txt in your next reply for further review.

2 - Run Hijackthis
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

3 - Status Check
Please reply with

1. the ComboFix log(C:\ComboFix.txt)
2. a fresh HijackThis log

Thanks peku006
Nilladar
May 11, 2009, 5:50 PM UTC
here is my Combofix Log

ComboFix 09-05-11.01 - Suzanne 05/11/2009 13:34.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.655 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\LocalService\protect.dll
c:\documents and settings\NetworkService\protect.dll
c:\documents and settings\Suzanne\protect.dll
c:\documents and settings\Suzanne\Start Menu\Programs\Startup\ChkDisk.dll
c:\documents and settings\Suzanne\Start Menu\Programs\Startup\ChkDisk.lnk
c:\windows\system32\autochk.dll
c:\windows\system32\config\systemprofile\protect.dll
c:\windows\system32\drivers\ee15890c.sys
c:\windows\system32\drivers\ovfsthyiboxujmrvickrpodklrarehtqsilmlk.sys
c:\windows\system32\lmn_setup.exe
c:\windows\system32\ovfsthbewlihjxykirexxmwaebmgptqsnwpule.dat
c:\windows\system32\ovfstherjijjpfmurxepcocwiiavsebhaaejxl.dll
c:\windows\system32\ovfsthslttiqanmselrugqwaadmsfwdjntqlys.dll
c:\windows\system32\ovfsthvoedhiotvtrsufhollidwpoljnavbsrk.dat
c:\windows\system32\ovfsthypnbmcdlqbnywjdsdteqtwxnkdsdolik.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_ovfsthvrsotmovvowwutoqbomynmestaxoyiqh
-------\Service_ee15890c


((((((((((((((((((((((((( Files Created from 2009-04-11 to 2009-05-11 )))))))))))))))))))))))))))))))
.

2009-05-09 15:41 . 2009-05-09 15:32 15688 ----a-w c:\windows\system32\lsdelete.exe
2009-05-09 15:32 . 2009-05-09 15:32 64160 ----a-w c:\windows\system32\drivers\Lbd.sys
2009-05-09 15:29 . 2009-05-09 15:29 -------- dc-h--w c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-09 15:28 . 2009-05-09 15:28 -------- d-----w c:\program files\Lavasoft
2009-05-09 15:28 . 2009-05-09 15:32 -------- d-----w c:\documents and settings\All Users\Application Data\Lavasoft
2009-05-09 03:23 . 2009-05-09 03:24 -------- d-----w C:\Rooter$
2009-05-08 17:06 . 2009-05-08 17:06 -------- d--h--w c:\windows\system32\GroupPolicy
2009-05-08 04:48 . 2009-05-08 04:48 -------- d-----w c:\program files\Trend Micro
2009-05-08 02:59 . 2009-05-08 03:07 -------- d-----w c:\windows\LastGood
2009-05-08 01:52 . 2009-05-08 01:52 -------- d-----w c:\documents and settings\All Users\Application Data\Kaspersky Lab Setup Files
2009-05-08 01:26 . 2009-05-08 01:26 -------- d-----w c:\documents and settings\Suzanne\Application Data\nwtvepjb
2009-05-08 01:26 . 2009-05-08 01:26 -------- d-----w c:\documents and settings\Suzanne\Local Settings\Application Data\nwtvepjb
2009-05-08 00:51 . 2009-05-08 00:51 -------- d-----w c:\documents and settings\NetworkService\Application Data\nwtvepjb
2009-05-08 00:51 . 2009-05-08 00:51 -------- d-----w c:\documents and settings\NetworkService\Local Settings\Application Data\nwtvepjb
2009-05-07 23:56 . 2009-05-07 23:57 205312 ----a-w C:\vfmf.exe
2009-05-07 23:56 . 2009-05-07 23:56 81920 ----a-w C:\adspl.exe
2009-05-07 23:56 . 2009-05-07 23:56 113664 ----a-w C:\prylxoqb.exe
2009-05-07 23:29 . 2009-05-08 01:47 -------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2009-05-05 02:11 . 2009-05-05 02:11 -------- d-----w c:\documents and settings\All Users\Application Data\PopCap
2009-05-05 02:11 . 2009-05-05 02:11 -------- d-----w c:\program files\PopCap Games
2009-04-20 19:39 . 2009-03-06 14:22 284160 ------w c:\windows\system32\dllcache\pdh.dll
2009-04-20 19:38 . 2009-02-09 12:10 401408 ------w c:\windows\system32\dllcache\rpcss.dll
2009-04-20 19:38 . 2009-02-06 11:11 110592 ------w c:\windows\system32\dllcache\services.exe
2009-04-20 19:38 . 2009-02-09 12:10 473600 ------w c:\windows\system32\dllcache\fastprox.dll
2009-04-20 19:38 . 2009-02-06 10:10 227840 ------w c:\windows\system32\dllcache\wmiprvse.exe
2009-04-20 19:38 . 2009-02-09 12:10 453120 ------w c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-20 19:38 . 2009-02-09 12:10 729088 ------w c:\windows\system32\dllcache\lsasrv.dll
2009-04-20 19:38 . 2009-02-09 12:10 617472 ------w c:\windows\system32\dllcache\advapi32.dll
2009-04-20 19:38 . 2009-02-09 12:10 714752 ------w c:\windows\system32\dllcache\ntdll.dll
2009-04-20 19:37 . 2008-05-03 11:55 2560 ------w c:\windows\system32\xpsp4res.dll
2009-04-20 19:37 . 2008-04-21 12:08 215552 ------w c:\windows\system32\dllcache\wordpad.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-08 04:16 . 2004-08-11 22:00 182656 ----a-w c:\windows\system32\drivers\ndis.sys
2009-05-08 01:54 . 2006-10-31 16:32 -------- d-----w c:\program files\Spybot - Search & Destroy
2009-05-08 00:51 . 2004-08-11 22:00 -------- d-----w c:\program files\Common Files\Mozilla Shared
2009-05-01 22:23 . 2007-01-22 02:26 -------- d-----w c:\program files\Avi2Dvd
2009-03-06 14:22 . 2004-08-11 22:00 284160 ----a-w c:\windows\system32\pdh.dll
2009-03-03 00:18 . 2004-08-11 22:00 826368 ----a-w c:\windows\system32\wininet.dll
2009-02-20 18:09 . 2004-08-11 22:00 78336 ----a-w c:\windows\system32\ieencode.dll
2002-08-01 00:55 . 2007-11-12 18:43 104 -csh--w c:\windows\WSYS049.SYS
.

((((((((((((((((((((((((((((( SnapShot@2009-05-08_04.25.32 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-07-29 12:05 . 2008-07-29 12:05 62976 c:\windows\WinSxS\x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_b0db7d03\mfc90rus.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 46080 c:\windows\WinSxS\x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_b0db7d03\mfc90kor.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 46592 c:\windows\WinSxS\x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_b0db7d03\mfc90jpn.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 64512 c:\windows\WinSxS\x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_b0db7d03\mfc90ita.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 66048 c:\windows\WinSxS\x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_b0db7d03\mfc90fra.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 65024 c:\windows\WinSxS\x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_b0db7d03\mfc90esp.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 65024 c:\windows\WinSxS\x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_b0db7d03\mfc90esn.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 56832 c:\windows\WinSxS\x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_b0db7d03\mfc90enu.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 66560 c:\windows\WinSxS\x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_b0db7d03\mfc90deu.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 39936 c:\windows\WinSxS\x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_b0db7d03\mfc90cht.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 38912 c:\windows\WinSxS\x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_b0db7d03\mfc90chs.dll
+ 2008-07-29 10:07 . 2008-07-29 10:07 59904 c:\windows\WinSxS\x86_Microsoft.VC90.MFC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_405b0943\mfcm90u.dll
+ 2008-07-29 10:07 . 2008-07-29 10:07 59904 c:\windows\WinSxS\x86_Microsoft.VC90.MFC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_405b0943\mfcm90.dll
+ 2008-07-29 10:07 . 2008-07-29 10:07 80896 c:\windows\WinSxS\x86_Microsoft.VC90.DebugMFC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_c94a3a24\mfcm90ud.dll
+ 2008-07-29 10:07 . 2008-07-29 10:07 80896 c:\windows\WinSxS\x86_Microsoft.VC90.DebugMFC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_c94a3a24\mfcm90d.dll
+ 2009-05-11 17:40 . 2009-05-11 17:40 16384 c:\windows\Temp\Perflib_Perfdata_1d0.dat
+ 2009-05-09 15:32 . 2009-05-09 15:32 64160 c:\windows\system32\DRVSTORE\lbd_4C6E0193F967021F4DECA024CA3950BECD8BF864\Lbd.sys
+ 2009-05-08 04:25 . 2009-05-09 16:25 24064 c:\windows\system32\config\systemprofile\Start Menu\Programs\Startup\ChkDisk.dll
- 2009-05-08 04:25 . 2009-05-08 04:25 24064 c:\windows\system32\config\systemprofile\Start Menu\Programs\Startup\ChkDisk.dll
+ 2005-07-18 17:48 . 2009-05-11 17:26 65536 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2005-07-18 17:48 . 2009-05-08 04:24 65536 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2005-07-18 17:48 . 2009-05-11 17:26 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2005-07-18 17:48 . 2009-05-08 04:24 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat
+ 2008-07-29 12:05 . 2008-07-29 12:05 875520 c:\windows\WinSxS\x86_Microsoft.VC90.DebugCRT_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_f863c71f\msvcp90d.dll
+ 2008-07-29 07:54 . 2008-07-29 07:54 312832 c:\windows\WinSxS\x86_Microsoft.VC90.DebugCRT_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_f863c71f\msvcm90d.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 655872 c:\windows\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_6f74963e\msvcr90.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 572928 c:\windows\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_6f74963e\msvcp90.dll
+ 2008-07-29 07:54 . 2008-07-29 07:54 225280 c:\windows\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_6f74963e\msvcm90.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 161784 c:\windows\WinSxS\x86_Microsoft.VC90.ATL_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_d01483b2\atl90.dll
+ 2004-08-11 22:00 . 2008-04-14 00:12 588800 c:\windows\system32\dllcache\autochk.exe
+ 2008-07-29 12:05 . 2008-07-29 12:05 3783672 c:\windows\WinSxS\x86_Microsoft.VC90.MFC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_405b0943\mfc90u.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 3768312 c:\windows\WinSxS\x86_Microsoft.VC90.MFC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_405b0943\mfc90.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 5982720 c:\windows\WinSxS\x86_Microsoft.VC90.DebugMFC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_c94a3a24\mfc90ud.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 5937144 c:\windows\WinSxS\x86_Microsoft.VC90.DebugMFC_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_c94a3a24\mfc90d.dll
+ 2008-07-29 12:05 . 2008-07-29 12:05 1180672 c:\windows\WinSxS\x86_Microsoft.VC90.DebugCRT_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_f863c71f\msvcr90d.dll
+ 2009-05-09 02:35 . 2009-04-06 11:57 24921544 c:\windows\system32\MRT.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-01-31 155648]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-06 339968]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"Dell QuickSet"="c:\program files\DELL\QUICKSET\QUICKSET.EXE" [2005-03-04 606208]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-05-09 516440]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"autochk"="c:\docume~1\LOCALS~1\protect.dll" [BU]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-7-11 24576]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]
VPN Client.lnk - c:\windows\Installer\{CCBAA1F7-E5E1-48B2-9ED9-A79C6A37CE78}\Icon3E5562ED7.ico [2008-11-27 6144]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoSetActiveDesktop"= 1 (0x1)
"NoActiveDesktopChanges"= 1 (0x1)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\lavasoft ad-aware service]
@="Service"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"Aim6"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\SPSSInc\\Statistics17\\statistics.exe"=
"c:\\Program Files\\SPSSInc\\Statistics17\\SPSSWinWrapIDE.exe"=
"c:\\Program Files\\SPSSInc\\Statistics17\\statistics.com"=
"c:\\Program Files\\Warcraft II BNE\\Warcraft II BNE.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R0 lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [5/9/2009 11:32 AM 64160]
R2 lavasoft ad-aware service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 3:06 PM 953168]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2/22/2008 12:29 AM 24652]
S3 mdxgthkn;mdxgthkn;\??\c:\docume~1\Suzanne\LOCALS~1\Temp\mdxgthkn.sys --> c:\docume~1\Suzanne\LOCALS~1\Temp\mdxgthkn.sys [?]
S4 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [11/5/2008 9:58 AM 33752]
S4 spupdsvc;Windows Service Pack Installer update service;c:\windows\system32\spupdsvc.exe [7/24/2005 10:29 AM 26488]
S4 WinDefend;Windows Defender Service;c:\program files\Windows Defender\MsMpEng.exe [4/3/2006 6:12 PM 14032]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
gpatyrsq

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{35503a24-a445-11dd-bd51-00038a000015}]
\Shell\AutoRun\command - wd_windows_tools\WDEULA.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{48a8797c-c94e-11dc-bbd1-00038a000015}]
\shell\autorun\command - E:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder

2009-05-11 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 15:32]

2009-05-08 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-05-09 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-04-03 22:12]
.
- - - - ORPHANS REMOVED - - - -

URLSearchHooks-{EA756889-2338-43DB-8F07-D1CA6FB9C90D} - c:\program files\AOL\AOL Toolbar 2.0\aoltb.dll


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.wittenberg.edu/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=localhost:7171
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: wittenberg.edu
FF - ProfilePath - c:\documents and settings\Suzanne\Application Data\Mozilla\Firefox\Profiles\nsoev8bt.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/aolcom/search?inv ... ie7&query=
FF - prefs.js: browser.search.selectedEngine - AOL Search
FF - prefs.js: browser.startup.homepage - hxxp://www.wittenberg.edu/
FF - prefs.js: keyword.URL - hxxp://search.aol.com/aolcom/search?inv ... Fab&query=
FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\nppopcaploader.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-11 13:40
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1320)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(3820)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\ati2evxx.exe
c:\windows\system32\scardsvr.exe
c:\program files\Apoint\ApntEx.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\Juniper Networks\Common Files\dsNcService.exe
c:\program files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
c:\program files\Dell\NicConfigSvc\NicConfigSvc.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-05-11 13:46 - machine was rebooted
ComboFix-quarantined-files.txt 2009-05-11 17:45
ComboFix2.txt 2009-05-08 04:31

Pre-Run: 9,558,241,280 bytes free
Post-Run: 9,610,317,824 bytes free

247 --- E O F --- 2009-04-30 07:02


And my New HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:47:57 PM, on 5/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRAM FILES\DELL\QUICKSET\QUICKSET.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wittenberg.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Dell QuickSet] C:\PROGRAM FILES\DELL\QUICKSET\QUICKSET.EXE
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.wittenberg.edu
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service (lavasoft ad-aware service) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7400 bytes


Thanks for the Help
peku006
May 11, 2009, 6:35 PM UTC
Hi Nilladar

I see no sign of resident anti-virus protection being installed on your computer.
Its critical that you take care of this issue as soon as possible, so I want you to do it right away.
Below are two good, free alternatives. Download and install one of them, but only install one:


1 - Remove bad HijackThis entries
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;
      O4 - HKUS\S-1-5-18\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'Default user')

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.


2 - Run CFScript

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:


File::
C:\vfmf.exe
C:\adspl.exe
C:\prylxoqb.exe
c:\docume~1\LOCALS~1\protect.dll
c:\docume~1\Suzanne\LOCALS~1\Temp\mdxgthkn.sys

Registry::
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"autochk"=-

Driver::
mdxgthkn

NetSvc::
gpatyrsq

DDS::
uInternet Settings,ProxyServer = http=localhost:7171



Save this as "CFScript.txt", and as Type: All Files (*.*) in the same location as ComboFix.exe



Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

3 - Run Hijackthis
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

4 - Status Check
Please reply with


1. the ComboFix log(C:\ComboFix.txt)
2. a fresh HijackThis log

Thanks peku006
Nilladar
May 12, 2009, 1:24 AM UTC
Combofix Log

ComboFix 09-05-07.06 - Suzanne 05/08/2009 0:16.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.695 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Kaspersky Internet Security *On-access scanning disabled* (Updated)
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\LocalService\protect.dll
c:\documents and settings\Suzanne\Local Settings\Temporary Internet Files\bestwiner.stt
c:\documents and settings\Suzanne\Local Settings\Temporary Internet Files\Cpvff.stt
c:\documents and settings\Suzanne\Local Settings\Temporary Internet Files\fbk.sts
c:\documents and settings\Suzanne\protect.dll
c:\documents and settings\Suzanne\Start Menu\Programs\Startup\ChkDisk.dll
c:\documents and settings\Suzanne\Start Menu\Programs\Startup\ChkDisk.lnk
c:\windows\IE4 Error Log.txt
c:\windows\system32\autochk.dll
c:\windows\system32\bszip.dll
c:\windows\system32\config\systemprofile\protect.dll
c:\windows\system32\config\systemprofile\Start Menu\Programs\Startup\ChkDisk.lnk
c:\windows\system32\drivers\8a2a6729.sys
c:\windows\system32\drivers\TDSSserv.sys
c:\windows\system32\fojaruju.exe
c:\windows\system32\uhudezuk.ini
c:\windows\system32\uniq.tll
c:\windows\Temp\2496823584.exe
c:\windows\Temp\3389184032.exe
c:\windows\Temp\3390485904.exe
c:\windows\Temp\3507376688.exe
c:\windows\Temp\3509456976.exe
C:\xcrashdump.dat

Infected copy of c:\windows\system32\drivers\ndis.sys was found and disinfected
Restored copy from - The cat ate it :)
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_TDSSSERV
-------\Legacy_TDSSSERV
-------\Service_8a2a6729


((((((((((((((((((((((((( Files Created from 2009-04-08 to 2009-05-08 )))))))))))))))))))))))))))))))
.

2009-05-08 04:25 . 2009-05-08 04:25 27648 ----a-w c:\windows\system32\lmn_setup.exe
2009-05-08 03:54 . 2009-05-08 03:54 96976 ----a-w c:\windows\system32\drivers\klin.dat
2009-05-08 03:54 . 2009-05-08 03:54 87855 ----a-w c:\windows\system32\drivers\klick.dat
2009-05-08 03:53 . 2009-05-08 03:53 -------- d-----w c:\program files\Kaspersky Lab
2009-05-08 03:53 . 2009-05-08 04:00 -------- d-----w c:\documents and settings\All Users\Application Data\Kaspersky Lab
2009-05-08 02:59 . 2009-05-08 03:07 -------- d-----w c:\windows\LastGood
2009-05-08 01:55 . 2009-05-08 01:55 -------- d-----w c:\windows\LastGood.Tmp
2009-05-08 01:52 . 2009-05-08 01:52 -------- d-----w c:\documents and settings\All Users\Application Data\Kaspersky Lab Setup Files
2009-05-08 01:26 . 2009-05-08 01:26 -------- d-----w c:\documents and settings\Suzanne\Application Data\nwtvepjb
2009-05-08 01:26 . 2009-05-08 01:26 -------- d-----w c:\documents and settings\Suzanne\Local Settings\Application Data\nwtvepjb
2009-05-08 00:51 . 2009-05-08 00:51 -------- d-----w c:\documents and settings\NetworkService\Application Data\nwtvepjb
2009-05-08 00:51 . 2009-05-08 00:51 -------- d-----w c:\documents and settings\NetworkService\Local Settings\Application Data\nwtvepjb
2009-05-07 23:56 . 2009-05-07 23:57 205312 ----a-w C:\vfmf.exe
2009-05-07 23:56 . 2009-05-07 23:56 7680 ----a-w C:\ueksxwdu.exe
2009-05-07 23:56 . 2009-05-07 23:56 81920 ----a-w C:\adspl.exe
2009-05-07 23:56 . 2009-05-07 23:56 113664 ----a-w C:\prylxoqb.exe
2009-05-07 23:29 . 2009-05-08 01:47 -------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2009-05-07 22:46 . 2009-05-08 04:26 104444 ----a-w c:\windows\system32\drivers\ee15890c.sys
2009-05-07 22:46 . 2009-05-07 22:46 7680 ----a-w C:\pbouj.exe
2009-05-05 02:11 . 2009-05-05 02:11 -------- d-----w c:\documents and settings\All Users\Application Data\PopCap
2009-05-05 02:11 . 2009-05-05 02:11 -------- d-----w c:\program files\PopCap Games
2009-04-20 19:39 . 2009-03-06 14:22 284160 ------w c:\windows\system32\dllcache\pdh.dll
2009-04-20 19:38 . 2009-02-09 12:10 401408 ------w c:\windows\system32\dllcache\rpcss.dll
2009-04-20 19:38 . 2009-02-06 11:11 110592 ------w c:\windows\system32\dllcache\services.exe
2009-04-20 19:38 . 2009-02-09 12:10 473600 ------w c:\windows\system32\dllcache\fastprox.dll
2009-04-20 19:38 . 2009-02-06 10:10 227840 ------w c:\windows\system32\dllcache\wmiprvse.exe
2009-04-20 19:38 . 2009-02-09 12:10 453120 ------w c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-20 19:38 . 2009-02-09 12:10 729088 ------w c:\windows\system32\dllcache\lsasrv.dll
2009-04-20 19:38 . 2009-02-09 12:10 617472 ------w c:\windows\system32\dllcache\advapi32.dll
2009-04-20 19:38 . 2009-02-09 12:10 714752 ------w c:\windows\system32\dllcache\ntdll.dll
2009-04-20 19:37 . 2008-05-03 11:55 2560 ------w c:\windows\system32\xpsp4res.dll
2009-04-20 19:37 . 2008-04-21 12:08 215552 ------w c:\windows\system32\dllcache\wordpad.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-08 04:16 . 2004-08-11 22:00 182656 ----a-w c:\windows\system32\drivers\ndis.sys
2009-05-08 01:54 . 2006-10-31 16:32 -------- d-----w c:\program files\Spybot - Search & Destroy
2009-05-08 00:51 . 2004-08-11 22:00 -------- d-----w c:\program files\Common Files\Mozilla Shared
2009-05-01 22:23 . 2007-01-22 02:26 -------- d-----w c:\program files\Avi2Dvd
2009-03-06 14:22 . 2004-08-11 22:00 284160 ----a-w c:\windows\system32\pdh.dll
2009-03-03 00:18 . 2004-08-11 22:00 826368 ----a-w c:\windows\system32\wininet.dll
2009-02-20 18:09 . 2004-08-11 22:00 78336 ----a-w c:\windows\system32\ieencode.dll
2009-02-09 12:10 . 2004-08-11 22:00 729088 ----a-w c:\windows\system32\lsasrv.dll
2009-02-09 12:10 . 2004-08-11 22:00 401408 ----a-w c:\windows\system32\rpcss.dll
2009-02-09 12:10 . 2004-08-11 22:00 714752 ----a-w c:\windows\system32\ntdll.dll
2009-02-09 12:10 . 2004-08-11 22:00 617472 ----a-w c:\windows\system32\advapi32.dll
2009-02-09 11:13 . 2004-08-11 22:00 1846784 ----a-w c:\windows\system32\win32k.sys
2009-02-07 23:02 . 2004-08-04 03:59 2066048 ----a-w c:\windows\system32\ntkrnlpa.exe
2002-08-01 00:55 . 2007-11-12 18:43 104 -csh--w c:\windows\WSYS049.SYS
1601-01-01 00:12 . 1601-01-01 00:12 103424 --sha-w c:\windows\system32\diyobela.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"autochk"="c:\docume~1\Suzanne\protect.dll" [2009-05-08 24064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-01-31 155648]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-06 339968]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"Dell QuickSet"="c:\program files\DELL\QUICKSET\QUICKSET.EXE" [2005-03-04 606208]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"autochk"="c:\windows\system32\autochk.dll" [2009-05-08 24064]

c:\windows\system32\config\systemprofile\Start Menu\Programs\Startup\
ChkDisk.dll [2009-5-8 24064]

c:\documents and settings\Suzanne\Start Menu\Programs\Startup\
ChkDisk.dll [2009-5-8 24064]
ChkDisk.lnk - c:\windows\system32\rundll32.exe [2004-8-11 33280]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-7-11 24576]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]
VPN Client.lnk - c:\windows\Installer\{CCBAA1F7-E5E1-48B2-9ED9-A79C6A37CE78}\Icon3E5562ED7.ico [2008-11-27 6144]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoSetActiveDesktop"= 1 (0x1)
"NoActiveDesktopChanges"= 1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"Aim6"=

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\kasperskyantivirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\SPSSInc\\Statistics17\\statistics.exe"=
"c:\\Program Files\\SPSSInc\\Statistics17\\SPSSWinWrapIDE.exe"=
"c:\\Program Files\\SPSSInc\\Statistics17\\statistics.com"=
"c:\\Program Files\\Warcraft II BNE\\Warcraft II BNE.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [1/29/2008 5:29 PM 32784]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2/22/2008 12:29 AM 24652]
R3 klfltdev;Kaspersky Lab KLFltDev;c:\windows\system32\drivers\klfltdev.sys [3/13/2008 6:02 PM 26640]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [4/30/2008 5:06 PM 24592]
S3 mdxgthkn;mdxgthkn;\??\c:\docume~1\Suzanne\LOCALS~1\Temp\mdxgthkn.sys --> c:\docume~1\Suzanne\LOCALS~1\Temp\mdxgthkn.sys [?]
S4 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [11/5/2008 9:58 AM 33752]
S4 spupdsvc;Windows Service Pack Installer update service;c:\windows\system32\spupdsvc.exe [7/24/2005 10:29 AM 26488]
S4 WinDefend;Windows Defender Service;c:\program files\Windows Defender\MsMpEng.exe [4/3/2006 6:12 PM 14032]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - KL1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
gpatyrsq

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{35503a24-a445-11dd-bd51-00038a000015}]
\Shell\AutoRun\command - wd_windows_tools\WDEULA.exe
.
Contents of the 'Scheduled Tasks' folder

2009-04-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-05-06 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-04-03 22:12]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Aim6 - (no file)
HKLM-Run-PWRISOVM.EXE - c:\program files\PowerISO\PWRISOVM.EXE
HKU-Default-Run-uidenhiufgsduiazghs - c:\windows\TEMP\a03kt3.exe
HKU-Default-Run-Diagnostic Manager - c:\windows\TEMP\3507376688.exe
HKU-Default-Run-autochk - c:\docume~1\LOCALS~1\protect.dll


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.wittenberg.edu/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=localhost:7171
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: wittenberg.edu
FF - ProfilePath - c:\documents and settings\Suzanne\Application Data\Mozilla\Firefox\Profiles\nsoev8bt.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/aolcom/search?inv ... ie7&query=
FF - prefs.js: browser.search.selectedEngine - AOL Search
FF - prefs.js: browser.startup.homepage - hxxp://www.wittenberg.edu/
FF - prefs.js: keyword.URL - hxxp://search.aol.com/aolcom/search?inv ... Fab&query=
FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\nppopcaploader.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-08 00:25
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


c:\windows\system32\drivers\ovfsthyiboxujmrvickrpodklrarehtqsilmlk.sys 83968 bytes executable
c:\docume~1\Suzanne\LOCALS~1\Temp\ovfsth000 0 bytes
c:\docume~1\Suzanne\LOCALS~1\Temp\ovfsthnpsrpuyqxn.tmp 343040 bytes executable
c:\docume~1\Suzanne\LOCALS~1\Temp\ovfsthqvrxireegc.tmp 107520 bytes executable
c:\docume~1\Suzanne\LOCALS~1\Temp\ovfsthx000 0 bytes
c:\docume~1\Suzanne\LOCALS~1\Temp\ovfsthxmsxpftobt.tmp 133632 bytes executable
c:\windows\system32\ovfsthslttiqanmselrugqwaadmsfwdjntqlys.dll 18432 bytes executable
c:\windows\system32\lmn_setup.exe 27648 bytes executable
c:\windows\system32\ovfsthbewlihjxykirexxmwaebmgptqsnwpule.dat 43 bytes
c:\windows\system32\ovfstherjijjpfmurxepcocwiiavsebhaaejxl.dll 18944 bytes executable
c:\windows\system32\ovfsthvoedhiotvtrsufhollidwpoljnavbsrk.dat 37440 bytes
c:\windows\system32\ovfsthypnbmcdlqbnywjdsdteqtwxnkdsdolik.dll 60928 bytes executable

scan completed successfully
hidden files: 12

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ovfsthvrsotmovvowwutoqbomynmestaxoyiqh]
"imagepath"="\systemroot\system32\drivers\ovfsthyiboxujmrvickrpodklrarehtqsilmlk.sys"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ee15890c]
"ImagePath"="\SystemRoot\System32\drivers\ee15890c.sys"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1884)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(3368)
c:\windows\TEMP\msb.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\ati2evxx.exe
c:\windows\system32\scardsvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Dell Support Center\gs_agent\dsc.exe
c:\program files\Apoint\ApntEx.exe
c:\program files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\Juniper Networks\Common Files\dsNcService.exe
c:\program files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
c:\program files\Dell\NicConfigSvc\NicConfigSvc.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\wscntfy.exe
c:\program files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
.
**************************************************************************
.
Completion time: 2009-05-08 0:31 - machine was rebooted
ComboFix-quarantined-files.txt 2009-05-08 04:30

Pre-Run: 9,442,562,048 bytes free
Post-Run: 9,836,187,648 bytes free

249 --- E O F --- 2009-04-30 07:02



HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:22:10 PM, on 5/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRAM FILES\DELL\QUICKSET\QUICKSET.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wittenberg.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Dell QuickSet] C:\PROGRAM FILES\DELL\QUICKSET\QUICKSET.EXE
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: Add to Banner Ad Blocker - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.wittenberg.edu
O17 - HKLM\System\CCS\Services\Tcpip\..\{496EF4D1-8D28-45AB-806B-8EBF4AA3AA01}: Domain = wittenberg.edu
O17 - HKLM\System\CCS\Services\Tcpip\..\{496EF4D1-8D28-45AB-806B-8EBF4AA3AA01}: NameServer = 136.227.1.5,136.227.1.6
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = wittenberg.edu
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = wittenberg.edu
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service (lavasoft ad-aware service) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7939 bytes


Thanks
peku006
May 12, 2009, 8:36 AM UTC
Hi Nilladar

I hate to give you bad news :cry:

Your computer has multiple infections, including a ROOTKIT. A rootkit is a set of software tools intended for concealing running processes, files or system data from the operating system.

You are strongly advised to do the following:

  • Disconnect the computer from the Internet and from any networked computers until it is cleaned.
  • Back up all your important data except programs. The programs can be reinstalled back from the original disc or from the Net.
  • Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts. If you don't mind the hassle, change all your account numbers.
  • From a clean computer, change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password).


DO NOT change your passwords from this computer as the attacker will be able to get all the new passwords and transaction records.

Due to its rootkit functionality, your computer is very likely to have been compromised and there is no way that it can be trusted again. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be to do a reformat and reinstallation of the operating system (OS). However, if you do not have the resources to reinstall your OS and would like me to attempt to clean your machine, I will be happy to do so.

To help you understand more, please take some time to read the following articles:

What are rootkits from Wikipedia
Why are rootkits dangerous
How do I respond to a possible identity theft and how do I prevent it
When should do a reformat and reinstallation of my OS
Where to backup your files
How to backup your files in Windows XP
Restoring your backups

Should you have any questions please feel free to ask.

Please let us know what you have decided to do in your next post.
Nilladar
May 12, 2009, 6:08 PM UTC
Well thats no fun, i do have a copy of XP that i can reinstall and i was kinda thinking that was going to be the end action. I called my credit card companies and all is good now with that.

Thanks for your help and keep fighting malware
NonSuch
May 13, 2009, 4:13 PM UTC
As this issue appears to be resolved, this topic is now closed.

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