Computer running slowly

Also,when shutting down, receive msgs. saying cannot close application. One of them for example is mcitray. Thanks, Rob

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:12:14 PM, on 5/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\system32\AstSrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\BUFFALO\NASNAVI\nassvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
C:\Program Files\Search Settings\SearchSettings.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Activ Software\Activdriver\ActivControl2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Argentum Backup\ab.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\LIUtilities\SpeedUpMyPC\speedupmypc.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\BUFFALO\NASNAVI\NasNavi.exe
C:\Documents and Settings\HP_Administrator\My Documents\palm\HOTSYNC.EXE
C:\Program Files\BUFFALO\NASNAVI\nassche.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\Activ Software\Activdriver\activmgr.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\iTunes\iTunes.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\MDCrashReportTool.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: DealioBHO Class - {6A87B991-A31F-4130-AE72-6D0C294BF082} - C:\Program Files\Dealio\kb127\Dealio.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.16.0\gears.dll
O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Dealio - {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - C:\Program Files\Dealio\kb127\Dealio.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [\\192.168.1.6\lp] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P16 "\\192.168.1.6\lp" /O16 "\\192.168.1.6\lp" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [au] C:\Program Files\Dealio\DealioAU.exe
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ActivControl] C:\Program Files\Activ Software\Activdriver\ActivControl2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Argentum Backup] "C:\Program Files\Argentum Backup\ab.exe" /startup
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - S-1-5-18 Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: BUFFALO NAS Navigator.lnk = C:\Program Files\BUFFALO\NASNAVI\NasNavi.exe
O4 - Startup: HotSync Manager.lnk = C:\Documents and Settings\HP_Administrator\My Documents\palm\HOTSYNC.EXE
O4 - Startup: NAS Scheduler.lnk = C:\Program Files\BUFFALO\NASNAVI\nassche.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpeedUpMyPC.lnk = C:\Program Files\LIUtilities\SpeedUpMyPC\speedupmypc.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Compare Prices with &Dealio - C:\Documents and Settings\HP_Administrator\Application Data\Dealio\kb127\res\DealioSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.16.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.16.0\gears.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Dealio - {E908B145-C847-4e85-B315-07E2E70DECF8} - C:\Program Files\Dealio\kb127\Dealio.dll
O9 - Extra 'Tools' menuitem: Dealio - {E908B145-C847-4e85-B315-07E2E70DECF8} - C:\Program Files\Dealio\kb127\Dealio.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: vzTCPConfig - http://www2.verizon.net/help/fios_settings_POTT20009/include/vzTCPConfig.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/tgctlcm.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1170503390814
O16 - DPF: {8DA3CFFD-9662-4DBA-BD2E-4687528B4343} (FileBrowser.FBUserControl) - https://209.213.220.178/listfiles/FileBrowser.CAB
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AST Service (astcc) - Nalpeiron Ltd. - C:\WINDOWS\system32\AstSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1c9a2985291bcc2) (gupdate1c9a2985291bcc2) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NAS PM Service (NasPmService) - BUFFALO INC. - C:\Program Files\BUFFALO\NASNAVI\nassvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 16180 bytes

[3days:16puhc7d][/3days:16puhc7d]

Hi,

I apoligise for the delay, the forum is very busy.

If you still require assistance post a new HijackThis Log please, thank you.

Thank you for any help you can provide. I ran the application RSIT, which generated the two .txt files below:

Logfile of random's system information tool 1.06 (written by random/random)
Run by [removed] at 2009-05-12 19:58:59

Microsoft Windows XP Professional Service Pack 3
System drive C: has 2 GB (6%) free of 35 GB
Total RAM: 2038 MB (7% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:59:09 PM, on 5/12/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\AOL 9.5\waol.exe
C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\AOL 9.5\shellmon.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mary Lou\My Documents\Palm.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mary Lou\Desktop\RSIT.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\Mary Lou.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AOLMAILTBSearch Class - {98572e47-b5fe-43de-9aea-492a1d3064cd} - C:\Program Files\AOL Email Toolbar\aolmailtb.dll
R3 - URLSearchHook: IAOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
- Show quoted text -
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: AOL Email Toolbar Loader - {fbea8524-8c72-4208-9d12-7fb73e9926eb} - C:\Program Files\AOL Email Toolbar\aolmailtb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll
O3 - Toolbar: AOL Email Toolbar - {a3704fa3-dbf6-46b5-b95e-0677dfd39577} - C:\Program Files\AOL Email Toolbar\aolmailtb.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.5\AOL.EXE" -b
O4 - Startup: HotSync Manager.lnk = C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE
O8 - Extra context menu item: &AOL Email Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL Email Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Google Desktop Manager 5.8.811.4345 (GoogleDesktopManager-110408-113106) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c9b7e494061d68) (gupdate1c9b7e494061d68) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--
End of file - 9965 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job
C:\WINDOWS\tasks\Google Software Updater.job

C:\WINDOWS\tasks\GoogleUpdateTaskMachine.job
C:\WINDOWS\tasks\User_Feed_Synchronization-{531A1A22-310A-4F27-9498-758DC680BFEC}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2009-04-07 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}]
AOL Toolbar Loader - C:\Program Files\AOL Toolbar\aoltb.dll [2008-11-05 1275176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-04-14 259696]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll [2009-04-07 668656]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll [2009-04-14 470512]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-04-07 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-04-07 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fbea8524-8c72-4208-9d12-7fb73e9926eb}]
AOL Email Toolbar Loader - C:\Program Files\AOL Email Toolbar\aolmailtb.dll [2008-12-24 1275176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{BA52B914-B692-46c4-B683-905236F6F655}
{DE9C389F-3316-41A7-809B-AA305ED9D922} - AOL Toolbar - C:\Program Files\AOL Toolbar\aoltb.dll [2008-11-05 1275176]
{a3704fa3-dbf6-46b5-b95e-0677dfd39577} - AOL Email Toolbar - C:\Program Files\AOL Email Toolbar\aolmailtb.dll [2008-12-24 1275176]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-04-14 259696]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2004-05-06 155648]
"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2004-05-06 118784]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-04-07 136600]
"IntelMeM"=C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe [2003-09-03 221184]
"PCMService"=C:\Program Files\Dell\Media Experience\PCMService.exe [2004-04-11 290816]
"DVDLauncher"=C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe [2004-08-23 57344]
"mmtask"=c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe [2004-04-19 53248]
"MMTray"=C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe [2004-04-19 131072]
"RealTray"=C:\Program Files\Real\RealPlayer\RealPlay.exe [2004-12-05 26112]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2004-12-05 98304]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2009-04-07 30192]
"ISTray"=C:\Program Files\Spyware Doctor\pctsTray.exe [2009-04-07 1168264]
"HostManager"=C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe [2008-11-06 41264]

"Ad-Watch"=C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe [2009-05-04 516440]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"=C:\Program Files\Dell Support\DSAgnt.exe [2004-07-19 306688]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-03-02 39408]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"AOL Fast Start"=C:\Program Files\AOL 9.5\AOL.EXE [2009-02-11 50472]

C:\Documents and Settings\Mary Lou\Start Menu\Programs\Startup

HotSync Manager.lnk - C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2004-05-06 344064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2009-03-10 239496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\sdauxservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\sdcoreservice]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]

"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0"

"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe"="C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe:*:Enabled:AOL TopSpeed"
"C:\Program Files\Common Files\AOL\1239156298\ee\aolsoftware.exe"="C:\Program Files\Common Files\AOL\1239156298\ee\aolsoftware.exe:*:Enabled:AOL Shared Components"
"C:\Program Files\Common Files\AOL\Loader\aolload.exe"="C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader"
"C:\Program Files\Common Files\AOL\1239156298\ee\AOLDesktop.exe"="C:\Program Files\Common Files\AOL\1239156298\ee\AOLDesktop.exe:*:Enabled:AOL Desktop"
"C:\Program Files\AOL 9.5\waol.exe"="C:\Program Files\AOL 9.5\waol.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\System Information\sinf.exe"="C:\Program Files\Common Files\AOL\System Information\sinf.exe:*:Enabled:AOL System Information"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0"

"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{a2d68c97-0916-11de-9586-00038a000015}]

shell\AutoRun\command - E:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2009-05-12 19:58:59 ----D---- C:\rsit
2009-05-04 21:41:36 ----A---- C:\WINDOWS\system32\lsdelete.exe
2009-05-04 20:44:47 ----DC---- C:\WINDOWS\system32\DRVSTORE
2009-05-04 20:42:07 ----HDC---- C:\Documents and Settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-04 20:41:58 ----D---- C:\Program Files\Lavasoft
2009-05-04 20:29:26 ----D---- C:\Documents and Settings\All Users\Application Data\Lavasoft
2009-05-04 20:24:13 ----D---- C:\Documents and Settings\Mary Lou\Application Data\Malwarebytes
2009-05-04 20:24:08 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-05-04 20:24:08 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-05-04 20:03:36 ----D---- C:\Program Files\Trend Micro
2009-04-15 06:32:20 ----HDC---- C:\WINDOWS\$NtUninstallKB959426$
2009-04-15 06:32:15 ----HDC---- C:\WINDOWS\$NtUninstallKB961373$
2009-04-15 06:31:03 ----HDC---- C:\WINDOWS\$NtUninstallKB956572$
2009-04-15 06:30:54 ----HDC---- C:\WINDOWS\$NtUninstallKB952004$
2009-04-15 06:30:49 ----HDC---- C:\WINDOWS\$NtUninstallKB960803$
2009-04-15 06:30:41 ----HDC---- C:\WINDOWS\$NtUninstallKB923561$
2009-04-15 04:53:48 ----N---- C:\WINDOWS\system32\xpsp4res.dll

======List of files/folders modified in the last 1 months======

2009-05-12 19:59:05 ----D---- C:\WINDOWS\Prefetch
2009-05-12 18:46:15 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP
2009-05-12 17:53:59 ----D---- C:\WINDOWS\Temp
2009-05-12 17:53:58 ----SD---- C:\WINDOWS\Tasks
2009-05-12 06:38:41 ----D---- C:\Program Files\Spyware Doctor
2009-05-12 02:23:13 ----D---- C:\Documents and Settings\All Users\Application Data\Google Updater
2009-05-11 19:21:06 ----D---- C:\WINDOWS\system32\CatRoot2
2009-05-10 20:52:00 ----D---- C:\WINDOWS
2009-05-10 12:02:29 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-05-09 11:15:32 ----A---- C:\WINDOWS\WIN.INI
2009-05-09 11:14:04 ----D---- C:\WINDOWS\system32\DRIVERS
2009-05-09 11:14:02 ----A---- C:\WINDOWS\ModemLog_Intel(R) 537EP V9x DF PCI Modem.txt
2009-05-05 20:58:55 ----SHD---- C:\WINDOWS\Installer
2009-05-04 21:41:36 ----D---- C:\WINDOWS\SYSTEM32
2009-05-04 20:45:04 ----HD---- C:\WINDOWS\INF
2009-05-04 20:41:58 ----RD---- C:\Program Files
2009-05-04 20:29:20 ----D---- C:\WINDOWS\WinSxS
2009-05-01 09:10:27 ----D---- C:\WINDOWS\system32\CatRoot
2009-05-01 09:09:00 ----RSHD---- C:\WINDOWS\system32\DLLCACHE
2009-04-16 17:04:31 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-04-16 17:00:05 ----D---- C:\WINDOWS\system32\WBEM
2009-04-16 17:00:04 ----D---- C:\WINDOWS\AppPatch
2009-04-15 06:32:18 ----A---- C:\WINDOWS\imsins.BAK
2009-04-15 06:31:00 ----HD---- C:\WINDOWS\$hf_mig$

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 IKSysFlt;System Filter Driver; C:\WINDOWS\system32\drivers\iksysflt.sys [2009-04-07 66952]
R1 IKSysSec;System Security Driver; C:\WINDOWS\system32\drivers\iksyssec.sys [2009-04-07 81288]

R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 omci;OMCI WDM Device Driver; C:\WINDOWS\system32\DRIVERS\omci.sys [2002-11-08 17217]
R2 ASCTRM;ASCTRM; C:\WINDOWS\system32\drivers\ASCTRM.sys [2004-12-05 8552]
R3 aeaudio;aeaudio; C:\WINDOWS\system32\drivers\aeaudio.sys [2002-04-01 4816]
R3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2004-02-10 154112]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2004-05-06 711005]
R3 IntelC51;IntelC51; C:\WINDOWS\system32\DRIVERS\IntelC51.sys [2004-03-06 1233525]
R3 IntelC52;IntelC52; C:\WINDOWS\system32\DRIVERS\IntelC52.sys [2004-03-06 647929]
R3 IntelC53;IntelC53; C:\WINDOWS\system32\DRIVERS\IntelC53.sys [2004-06-16 61157]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 mohfilt;mohfilt; C:\WINDOWS\system32\DRIVERS\mohfilt.sys [2004-03-06 37048]
R3 MxlW2k;MxlW2k; C:\WINDOWS\system32\drivers\MxlW2k.sys [2004-12-05 28352]
R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2004-04-09 612352]

R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys [2003-01-10 33588]
S3 bvrp_pci;bvrp_pci; C:\WINDOWS\system32\drivers\bvrp_pci.sys []
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-04 1897408]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]

S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-04-07 152984]

R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe [2009-05-04 953168]
R2 sdAuxService;PC Tools Auxiliary Service; C:\Program Files\Spyware Doctor\pctsAuxs.exe [2008-06-13 356920]
R2 sdCoreService;PC Tools Security Service; C:\Program Files\Spyware Doctor\pctsSvc.exe [2009-04-07 1079176]
R3 AOL ACS;AOL Connectivity Service; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [2006-10-23 46640]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S2 gupdate1c9b7e494061d68;Google Update Service (gupdate1c9b7e494061d68); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-04-07 133104]
S2 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-07 183280]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 GoogleDesktopManager-110408-113106;Google Desktop Manager 5.8.811.4345; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2009-04-07 30192]

S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-04 69632]
S3 NetSvc;Intel NCS NetService; C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe [2003-12-17 143360]

S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
-----------------EOF-----------------

info.txt logfile of random's system information tool 1.06 2009-05-12 19:59:13
======Uninstall list======
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acrobat.com-->MsiExec.exe /X{287ECFA4-719A-2143-A09B-D6A12DE54E40}
Ad-Aware-->"C:\Documents and Settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe" REMOVE=TRUE MODIFY=FALSE
Ad-Aware-->C:\Documents and Settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{A2BCA9F1-566C-4805-97D1-7FDC93386723}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 9.1-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A91000000001}
AOL Email Toolbar-->"C:\Program Files\AOL Email Toolbar\uninstall.exe"
AOL Registration-->"C:\Program Files\AOL\RC\uninstall.exe"
AOL Toolbar -->"C:\Program Files\AOL Toolbar\uninstall.exe"
AOL Toolbar for Firefox-->"aoldesktop\extensions\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}\uninstall.exe"
AOL Uninstaller (Choose which Products to Remove)-->C:\Program Files\Common Files\AOL\uninstaller.exe
Argentum Backup-->"C:\Program Files\Argentum Backup\unins000.exe"
Banctec Service Agreement-->MsiExec.exe /X{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}
Critical Update for Windows Media Player 11 (KB959772)-->"C:\WINDOWS\$NtUninstallKB959772_WM11$\spuninst\spuninst.exe"
Dell Digital Jukebox Driver-->C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Driver Reset Tool-->MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Media Experience-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
Dell Support 5.0.0 (630)-->rundll32 C:\PROGRA~1\DELLSU~1\AUInst.dll,ExUninstall
Download Updater (AOL LLC)-->C:\Program Files\Common Files\Software Update Utility\uninstall.exe
EarthLink setup files-->MsiExec.exe /X{728278A1-0BB7-45E4-AC5E-91D7C0FD1EDE}
Get High Speed Internet!-->MsiExec.exe /I{7A3F0566-5E05-4919-9C98-456F6B5CF831}
Google Apps-->MsiExec.exe /I{89173CE2-0EC2-47D7-8F1A-8471AD9661F4}
Google Chrome-->"C:\Program Files\Google\Chrome\Application\1.0.154.65\Installer\setup.exe" --uninstall --system-level
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Earth-->MsiExec.exe /X{548EAC70-EE00-11DD-908C-005056806466}
Google Photos Screensaver-->MsiExec.exe /X{00C62B23-9336-4AF2-8DD4-BBDBE599DD76}
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_BDA1448D3D255554.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
Google Update Helper-->MsiExec.exe /I{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Google Updater-->"C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Intel(R) 537EP V9x DF PCI Modem-->rundll32 IntelCci.dll,iSMUninstallation "Intel(R) 537EP V9x DF PCI Modem"
Intel(R) Graphics Media Accelerator Driver-->RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_2782 PCI\VEN_8086&DEV_2582
Intel(R) PRO Network Adapters and Drivers-->Prounstl.exe
Intel(R) PROSet for Wired Connections-->MsiExec.exe /I{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}
Internet Explorer Default Page-->MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
Java 2 Runtime Environment, SE v1.4.2_03-->MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Java(TM) 6 Update 11-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
Learn2 Player (Uninstall Only)-->C:\Program Files\Learn2.com\StRunner\stuninst.exe
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Standard Edition 2003-->MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Digital Media Edition Installer-->MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE-->MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft VC9 runtime libraries-->MsiExec.exe /I{797EE0CA-8165-405C-B5CE-F11EC20F1BB0}
Modem Event Monitor-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}\setup.exe" -l0x9
Modem Helper-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Modem On Hold-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
Musicmatch for Windows Media Player-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E93E5EF6-D361-481E-849D-F16EF5C78EBC}\setup.exe" -l0x9 remove
MUSICMATCH® Jukebox-->C:\PROGRA~1\MUSICM~1\MUSICM~2\unmatch.exe
My Way Search Assistant-->rundll32 C:\PROGRA~1\MyWaySA\SrchAsDe\1.bin\desrcas.dll,O
NetZeroInstallers-->MsiExec.exe /X{352310C3-E46B-42D3-8F32-54721FDD72D9}
Palm Desktop-->MsiExec.exe /X{E89D78B8-28F7-412F-8B26-C684739CBBDC}
Picasa 3-->"C:\Program Files\Google\Picasa3\Uninstall.exe"
PowerDVD 5.3-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime-->C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RealPlayer Basic-->C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127-v2)-->"C:\WINDOWS\ie7updates\KB938127-v2-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958215)-->"C:\WINDOWS\$NtUninstallKB958215$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960714)-->"C:\WINDOWS\$NtUninstallKB960714$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Spyware Doctor 6.0-->C:\Program Files\Spyware Doctor\unins000.exe /LOG
Update for Windows Internet Explorer 8 (KB968220)-->"C:\WINDOWS\ie8updates\KB968220-IE8\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Visual C++ 2008 x86 Runtime - (v9.0.30729)-->MsiExec.exe /X{F333A33D-125C-32A2-8DCE-5C5D14231E27}
Visual C++ 2008 x86 Runtime - v9.0.30729.01-->C:\WINDOWS\system32\msiexec.exe /x {F333A33D-125C-32A2-8DCE-5C5D14231E27} /qb+ REBOOTPROMPT=""
Windows Internet Explorer 8-->"C:\WINDOWS\ie8\spuninst\spuninst.exe"
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 10-->MsiExec.exe /I{33BB4982-DC52-4886-A03B-F4C5C80BEE89}
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WordPerfect Office 12-->MsiExec.exe /I{AF19F291-F22F-4798-9662-525305AE9E48}
======System event log======
Computer Name: MARYLOU
Event Code: 8003
Message: The master browser has received a server announcement from the computer D7Y0H561
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{E70C3647-B51A-4BCF-.
The master browser is stopping or an election is being forced.
Record Number: 321
Source Name: MRxSmb
Time Written: 20090305025937.000000-300
Event Type: error
User:
Computer Name: MARYLOU
Event Code: 8003
Message: The master browser has received a server announcement from the computer D7Y0H561
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{E70C3647-B51A-4BCF-.
The master browser is stopping or an election is being forced.
Record Number: 320
Source Name: MRxSmb
Time Written: 20090305015421.000000-300
Event Type: error
User:
Computer Name: MARYLOU
Event Code: 1007
Message: Your computer has automatically configured the IP address for the Network
Card with network address 001111DFDD5C. The IP address being used is 169.254.105.81.
Record Number: 319
Source Name: Dhcp
Time Written: 20090305014637.000000-300
Event Type: warning
User:
Computer Name: MARYLOU
Event Code: 36
Message: The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.
Record Number: 316
Source Name: W32Time
Time Written: 20090304212922.000000-300
Event Type: warning
User:
Computer Name: MARYLOU
Event Code: 36
Message: The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.
Record Number: 140
Source Name: W32Time
Time Written: 20090303004331.000000-300
Event Type: warning
User:
=====Application event log=====
Computer Name: MARYLOU
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16791, faulting module unknown, version 0.0.0.0, fault address 0x03302a9c.
Record Number: 199
Source Name: Application Error
Time Written: 20090402143300.000000-240
Event Type: error
User:
Computer Name: MARYLOU
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16791, faulting module unknown, version 0.0.0.0, fault address 0x03302a9c.
Record Number: 198
Source Name: Application Error
Time Written: 20090402084818.000000-240
Event Type: error
User:
Computer Name: MARYLOU
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16791, faulting module unknown, version 0.0.0.0, fault address 0x03302a9c.
Record Number: 197
Source Name: Application Error
Time Written: 20090402081151.000000-240
Event Type: error
User:
Computer Name: MARYLOU
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16791, faulting module unknown, version 0.0.0.0, fault address 0x03282a9c.
Record Number: 195
Source Name: Application Error
Time Written: 20090402074616.000000-240
Event Type: error
User:
Computer Name: MARYLOU
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16791, faulting module unknown, version 0.0.0.0, fault address 0x03302a9c.
Record Number: 190
Source Name: Application Error
Time Written: 20090401210455.000000-240
Event Type: error
User:
======Environment variables======
"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 3 Stepping 4, GenuineIntel
"PROCESSOR_REVISION"=0304
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
-----------------EOF-----------------

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hi amouredevie and welcome to Malware Removal

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:

• I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine!.
• The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Refrain from running self fixes as this will hinder the malware removal process.
• It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
• Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

Thank you for any help you can provide.

You are welcome!

Wordwrap Check:

• Click on Start >> All Programs >> Accessories >> Notepad
• Click on Format ensure that Wordwrap is unchecked.
• If it isn't, uncheck it.

Next:

This computer is in quite a mess I must say but the plus side is we should be able to rectify the situation

If I may draw your attention to the below:

System drive C: has 2 GB (6%) free of 35 GB

This is a far from ideal situation and the Hard-Drive is dangerously low on free-space. If left like this the present situation will deteriorate further, any form of system maintenance at present will be problematic and eventually the Hard-Drive will cease to function at all. We will need to free up space so at least a bare minimum of 15% is free though around the 25% mark is more suitable in my humble opinion.

So here is what needs to be done to remedy this situation as follows:

Uninstall any software applications you do not require and or use at all. Remove any files that do not need to be on the Hard-Drive, be they documents/pictures/music files etc to a form of removable media if you wish to keep them. Absolutely anything else not needed also

Total RAM: 2038 MB (7% free)

This is far from ideal also and actually a combination Hard-Drive issues and program conflicts is most likely a major factor here. We can address this after you have the Hard-Drive issue and then also begin to check if malware is at play also.

Next:

Please read the below and carry out all advised for a XP system regarding maintenance:

What to do if your Computer is running slowly

Next:

Now I have three questions for your good self if I may:

1- The presently installed Spyware Doctor application, does your version have the Anti-Virus component? and if so is it active?

2 - How long have you had Internet Explorer v8.00 installed?

3 - Is AOL your ISP(Internet Service provider)?

Next:

Please make sure that RSIT.exe is on the desktop.(If not inform myself straight away)

• Click on Start >> Run...(or depress the both the Windows and R together) and copy and paste in the below in the quote box:
  

  "%userprofile%\desktop\rsit.exe" /info

• Now click on OK.
• Please read through the disclaimer and click on Continue.
• RSIT will start running. When done, 2 logs will be produced. The first one, log.txt, will be maximized, the second one, info.txt, will be minimized.
• Please post both logs in your next reply. 1 log per reply please.

When completed the above, please post back the following:

• How is you computer performing now? Any problems encountered and or any further symptoms?
• Answers to my three query's. <-- These I do need to know.
• Both RSIT Logs. <-- Post them individually please, IE: one Log per post/reply.

Hi

Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.

Hello, thanks again for your help. Here are the answers to your 3 questions (by the way, I moved my video files to a backup disk, so I am now using only 14MB out of 35MB):


1- The presently installed Spyware Doctor application, does your version have the Anti-Virus component? and if so is it active?
No, it doesn't have the anti-virus component.

2 - How long have you had Internet Explorer v8.00 installed?
Only for about 1 month, but the computer was running slowly before.

3 - Is AOL your ISP(Internet Service provider)?
No, AOL is not my ISP (Verizon FIOS is), but my wife has difficulty moving away from the AOL interface for email.

Here is the log file from RSIT (I'll post the other txt file in a separate reply):
Logfile of random's system information tool 1.06 (written by random/random)
Run by [removed] at 2009-05-16 12:13:30
Microsoft Windows XP Professional Service Pack 3
System drive C: has 21 GB (59%) free of 35 GB
Total RAM: 2038 MB (52% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:13:33 PM, on 5/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\AOL 9.5\waol.exe
C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\AOL 9.5\shellmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mary Lou\My Documents\Palm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\SYSTEM32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mary Lou\desktop\rsit.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\Mary Lou.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AOLMAILTBSearch Class - {98572e47-b5fe-43de-9aea-492a1d3064cd} - C:\Program Files\AOL Email Toolbar\aolmailtb.dll
R3 - URLSearchHook: IAOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: AOL Email Toolbar Loader - {fbea8524-8c72-4208-9d12-7fb73e9926eb} - C:\Program Files\AOL Email Toolbar\aolmailtb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll
O3 - Toolbar: AOL Email Toolbar - {a3704fa3-dbf6-46b5-b95e-0677dfd39577} - C:\Program Files\AOL Email Toolbar\aolmailtb.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.5\AOL.EXE" -b
O4 - Startup: HotSync Manager.lnk = C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE
O8 - Extra context menu item: &AOL Email Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL Email Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Google Desktop Manager 5.8.811.4345 (GoogleDesktopManager-110408-113106) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c9b7e494061d68) (gupdate1c9b7e494061d68) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--
End of file - 9935 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job
C:\WINDOWS\tasks\Google Software Updater.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachine.job
C:\WINDOWS\tasks\User_Feed_Synchronization-{531A1A22-310A-4F27-9498-758DC680BFEC}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2009-04-07 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}]
AOL Toolbar Loader - C:\Program Files\AOL Toolbar\aoltb.dll [2008-11-05 1275176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-04-14 259696]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll [2009-04-07 668656]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll [2009-04-14 470512]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-04-07 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-04-07 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fbea8524-8c72-4208-9d12-7fb73e9926eb}]
AOL Email Toolbar Loader - C:\Program Files\AOL Email Toolbar\aolmailtb.dll [2008-12-24 1275176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{BA52B914-B692-46c4-B683-905236F6F655}
{DE9C389F-3316-41A7-809B-AA305ED9D922} - AOL Toolbar - C:\Program Files\AOL Toolbar\aoltb.dll [2008-11-05 1275176]
{a3704fa3-dbf6-46b5-b95e-0677dfd39577} - AOL Email Toolbar - C:\Program Files\AOL Email Toolbar\aolmailtb.dll [2008-12-24 1275176]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-04-14 259696]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2004-05-06 155648]
"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2004-05-06 118784]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-04-07 136600]
"IntelMeM"=C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe [2003-09-03 221184]
"PCMService"=C:\Program Files\Dell\Media Experience\PCMService.exe [2004-04-11 290816]
"DVDLauncher"=C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe [2004-08-23 57344]
"mmtask"=c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe [2004-04-19 53248]
"MMTray"=C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe [2004-04-19 131072]
"RealTray"=C:\Program Files\Real\RealPlayer\RealPlay.exe [2004-12-05 26112]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2004-12-05 98304]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2009-04-07 30192]
"ISTray"=C:\Program Files\Spyware Doctor\pctsTray.exe [2009-04-07 1168264]
"HostManager"=C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe [2008-11-06 41264]
"Ad-Watch"=C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe [2009-05-04 516440]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"=C:\Program Files\Dell Support\DSAgnt.exe [2004-07-19 306688]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-03-02 39408]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"AOL Fast Start"=C:\Program Files\AOL 9.5\AOL.EXE [2009-02-11 50472]

C:\Documents and Settings\Mary Lou\Start Menu\Programs\Startup
HotSync Manager.lnk - C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2004-05-06 344064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2009-03-10 239496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\sdauxservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\sdcoreservice]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe"="C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe:*:Enabled:AOL TopSpeed"
"C:\Program Files\Common Files\AOL\1239156298\ee\aolsoftware.exe"="C:\Program Files\Common Files\AOL\1239156298\ee\aolsoftware.exe:*:Enabled:AOL Shared Components"
"C:\Program Files\Common Files\AOL\Loader\aolload.exe"="C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader"
"C:\Program Files\Common Files\AOL\1239156298\ee\AOLDesktop.exe"="C:\Program Files\Common Files\AOL\1239156298\ee\AOLDesktop.exe:*:Enabled:AOL Desktop"
"C:\Program Files\AOL 9.5\waol.exe"="C:\Program Files\AOL 9.5\waol.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\System Information\sinf.exe"="C:\Program Files\Common Files\AOL\System Information\sinf.exe:*:Enabled:AOL System Information"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
shell\AutoRun\command - E:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2009-05-12 19:58:59 ----D---- C:\rsit
2009-05-04 21:41:36 ----A---- C:\WINDOWS\system32\lsdelete.exe
2009-05-04 20:44:47 ----DC---- C:\WINDOWS\system32\DRVSTORE
2009-05-04 20:42:07 ----HDC---- C:\Documents and Settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-04 20:41:58 ----D---- C:\Program Files\Lavasoft
2009-05-04 20:29:26 ----D---- C:\Documents and Settings\All Users\Application Data\Lavasoft
2009-05-04 20:24:13 ----D---- C:\Documents and Settings\Mary Lou\Application Data\Malwarebytes
2009-05-04 20:24:08 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-05-04 20:24:08 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-05-04 20:03:36 ----D---- C:\Program Files\Trend Micro

======List of files/folders modified in the last 1 months======

2009-05-16 06:59:57 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP
2009-05-16 06:27:20 ----SD---- C:\WINDOWS\Tasks
2009-05-16 06:27:12 ----D---- C:\Documents and Settings\All Users\Application Data\Google Updater
2009-05-16 05:15:06 ----D---- C:\WINDOWS\Temp
2009-05-16 05:00:00 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-05-15 18:25:51 ----A---- C:\WINDOWS\WIN.INI
2009-05-15 18:24:41 ----D---- C:\WINDOWS\system32\DRIVERS
2009-05-15 18:24:40 ----A---- C:\WINDOWS\ModemLog_Intel(R) 537EP V9x DF PCI Modem.txt
2009-05-15 17:57:48 ----D---- C:\WINDOWS\Prefetch
2009-05-15 07:22:49 ----D---- C:\Program Files\Spyware Doctor
2009-05-14 21:30:08 ----D---- C:\Documents and Settings\Mary Lou\Application Data\U3
2009-05-11 19:21:06 ----D---- C:\WINDOWS\system32\CatRoot2
2009-05-10 20:52:00 ----D---- C:\WINDOWS
2009-05-07 03:16:29 ----A---- C:\WINDOWS\system32\MRT.exe
2009-05-05 20:58:55 ----SHD---- C:\WINDOWS\Installer
2009-05-04 21:41:36 ----D---- C:\WINDOWS\SYSTEM32
2009-05-04 20:45:04 ----HD---- C:\WINDOWS\INF
2009-05-04 20:41:58 ----RD---- C:\Program Files
2009-05-04 20:29:20 ----D---- C:\WINDOWS\WinSxS
2009-05-01 09:10:27 ----D---- C:\WINDOWS\system32\CatRoot
2009-05-01 09:09:00 ----RSHD---- C:\WINDOWS\system32\DLLCACHE

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 IKSysFlt;System Filter Driver; C:\WINDOWS\system32\drivers\iksysflt.sys [2009-04-07 66952]
R1 IKSysSec;System Security Driver; C:\WINDOWS\system32\drivers\iksyssec.sys [2009-04-07 81288]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 omci;OMCI WDM Device Driver; C:\WINDOWS\system32\DRIVERS\omci.sys [2002-11-08 17217]
R2 ASCTRM;ASCTRM; C:\WINDOWS\system32\drivers\ASCTRM.sys [2004-12-05 8552]
R3 aeaudio;aeaudio; C:\WINDOWS\system32\drivers\aeaudio.sys [2002-04-01 4816]
R3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2004-02-10 154112]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2004-05-06 711005]
R3 IntelC51;IntelC51; C:\WINDOWS\system32\DRIVERS\IntelC51.sys [2004-03-06 1233525]
R3 IntelC52;IntelC52; C:\WINDOWS\system32\DRIVERS\IntelC52.sys [2004-03-06 647929]
R3 IntelC53;IntelC53; C:\WINDOWS\system32\DRIVERS\IntelC53.sys [2004-06-16 61157]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 mohfilt;mohfilt; C:\WINDOWS\system32\DRIVERS\mohfilt.sys [2004-03-06 37048]
R3 MxlW2k;MxlW2k; C:\WINDOWS\system32\drivers\MxlW2k.sys [2004-12-05 28352]
R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2004-04-09 612352]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys [2003-01-10 33588]
S3 bvrp_pci;bvrp_pci; C:\WINDOWS\system32\drivers\bvrp_pci.sys []
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-04 1897408]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-04-07 152984]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe [2009-05-04 953168]
R2 sdAuxService;PC Tools Auxiliary Service; C:\Program Files\Spyware Doctor\pctsAuxs.exe [2008-06-13 356920]
R2 sdCoreService;PC Tools Security Service; C:\Program Files\Spyware Doctor\pctsSvc.exe [2009-04-07 1079176]
R3 AOL ACS;AOL Connectivity Service; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [2006-10-23 46640]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S2 gupdate1c9b7e494061d68;Google Update Service (gupdate1c9b7e494061d68); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-04-07 133104]
S2 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-07 183280]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 GoogleDesktopManager-110408-113106;Google Desktop Manager 5.8.811.4345; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2009-04-07 30192]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-04 69632]
S3 NetSvc;Intel NCS NetService; C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe [2003-12-17 143360]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]

-----------------EOF-----------------

Here is the log file:

info.txt logfile of random's system information tool 1.06 2009-05-16 12:13:36

======Uninstall list======

-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acrobat.com-->MsiExec.exe /X{287ECFA4-719A-2143-A09B-D6A12DE54E40}
Ad-Aware-->"C:\Documents and Settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe" REMOVE=TRUE MODIFY=FALSE
Ad-Aware-->C:\Documents and Settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{A2BCA9F1-566C-4805-97D1-7FDC93386723}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 9.1-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A91000000001}
AOL Email Toolbar-->"C:\Program Files\AOL Email Toolbar\uninstall.exe"
AOL Registration-->"C:\Program Files\AOL\RC\uninstall.exe"
AOL Toolbar -->"C:\Program Files\AOL Toolbar\uninstall.exe"
AOL Toolbar for Firefox-->"aoldesktop\extensions\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}\uninstall.exe"
AOL Uninstaller (Choose which Products to Remove)-->C:\Program Files\Common Files\AOL\uninstaller.exe
Argentum Backup-->"C:\Program Files\Argentum Backup\unins000.exe"
Banctec Service Agreement-->MsiExec.exe /X{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}
Critical Update for Windows Media Player 11 (KB959772)-->"C:\WINDOWS\$NtUninstallKB959772_WM11$\spuninst\spuninst.exe"
Dell Digital Jukebox Driver-->C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Driver Reset Tool-->MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Media Experience-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
Dell Support 5.0.0 (630)-->rundll32 C:\PROGRA~1\DELLSU~1\AUInst.dll,ExUninstall
Download Updater (AOL LLC)-->C:\Program Files\Common Files\Software Update Utility\uninstall.exe
EarthLink setup files-->MsiExec.exe /X{728278A1-0BB7-45E4-AC5E-91D7C0FD1EDE}
Get High Speed Internet!-->MsiExec.exe /I{7A3F0566-5E05-4919-9C98-456F6B5CF831}
Google Apps-->MsiExec.exe /I{89173CE2-0EC2-47D7-8F1A-8471AD9661F4}
Google Chrome-->"C:\Program Files\Google\Chrome\Application\1.0.154.65\Installer\setup.exe" --uninstall --system-level
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Earth-->MsiExec.exe /X{548EAC70-EE00-11DD-908C-005056806466}
Google Photos Screensaver-->MsiExec.exe /X{00C62B23-9336-4AF2-8DD4-BBDBE599DD76}
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_BDA1448D3D255554.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
Google Update Helper-->MsiExec.exe /I{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Google Updater-->"C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Intel(R) 537EP V9x DF PCI Modem-->rundll32 IntelCci.dll,iSMUninstallation "Intel(R) 537EP V9x DF PCI Modem"
Intel(R) Graphics Media Accelerator Driver-->RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_2782 PCI\VEN_8086&DEV_2582
Intel(R) PRO Network Adapters and Drivers-->Prounstl.exe
Intel(R) PROSet for Wired Connections-->MsiExec.exe /I{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}
Internet Explorer Default Page-->MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
Java 2 Runtime Environment, SE v1.4.2_03-->MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Java(TM) 6 Update 11-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
Learn2 Player (Uninstall Only)-->C:\Program Files\Learn2.com\StRunner\stuninst.exe
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Standard Edition 2003-->MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Digital Media Edition Installer-->MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE-->MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft VC9 runtime libraries-->MsiExec.exe /I{797EE0CA-8165-405C-B5CE-F11EC20F1BB0}
Modem Event Monitor-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}\setup.exe" -l0x9
Modem Helper-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Modem On Hold-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
Musicmatch for Windows Media Player-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E93E5EF6-D361-481E-849D-F16EF5C78EBC}\setup.exe" -l0x9 remove
MUSICMATCH® Jukebox-->C:\PROGRA~1\MUSICM~1\MUSICM~2\unmatch.exe
My Way Search Assistant-->rundll32 C:\PROGRA~1\MyWaySA\SrchAsDe\1.bin\desrcas.dll,O
NetZeroInstallers-->MsiExec.exe /X{352310C3-E46B-42D3-8F32-54721FDD72D9}
Palm Desktop-->MsiExec.exe /X{E89D78B8-28F7-412F-8B26-C684739CBBDC}
Picasa 3-->"C:\Program Files\Google\Picasa3\Uninstall.exe"
PowerDVD 5.3-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime-->C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RealPlayer Basic-->C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127-v2)-->"C:\WINDOWS\ie7updates\KB938127-v2-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958215)-->"C:\WINDOWS\$NtUninstallKB958215$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960714)-->"C:\WINDOWS\$NtUninstallKB960714$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Spyware Doctor 6.0-->C:\Program Files\Spyware Doctor\unins000.exe /LOG
Update for Windows Internet Explorer 8 (KB968220)-->"C:\WINDOWS\ie8updates\KB968220-IE8\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Visual C++ 2008 x86 Runtime - (v9.0.30729)-->MsiExec.exe /X{F333A33D-125C-32A2-8DCE-5C5D14231E27}
Visual C++ 2008 x86 Runtime - v9.0.30729.01-->C:\WINDOWS\system32\msiexec.exe /x {F333A33D-125C-32A2-8DCE-5C5D14231E27} /qb+ REBOOTPROMPT=""
Windows Internet Explorer 8-->"C:\WINDOWS\ie8\spuninst\spuninst.exe"
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 10-->MsiExec.exe /I{33BB4982-DC52-4886-A03B-F4C5C80BEE89}
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WordPerfect Office 12-->MsiExec.exe /I{AF19F291-F22F-4798-9662-525305AE9E48}

======System event log======

Computer Name: MARYLOU
Event Code: 8003
Message: The master browser has received a server announcement from the computer D7Y0H561
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{E70C3647-B51A-4BCF-.
The master browser is stopping or an election is being forced.

Record Number: 326
Source Name: MRxSmb
Time Written: 20090305040337.000000-300
Event Type: error
User:

Computer Name: MARYLOU
Event Code: 8003
Message: The master browser has received a server announcement from the computer D7Y0H561
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{E70C3647-B51A-4BCF-.
The master browser is stopping or an election is being forced.

Record Number: 321
Source Name: MRxSmb
Time Written: 20090305025937.000000-300
Event Type: error
User:

Computer Name: MARYLOU
Event Code: 8003
Message: The master browser has received a server announcement from the computer D7Y0H561
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{E70C3647-B51A-4BCF-.
The master browser is stopping or an election is being forced.

Record Number: 320
Source Name: MRxSmb
Time Written: 20090305015421.000000-300
Event Type: error
User:

Computer Name: MARYLOU
Event Code: 1007
Message: Your computer has automatically configured the IP address for the Network
Card with network address 001111DFDD5C. The IP address being used is 169.254.105.81.

Record Number: 319
Source Name: Dhcp
Time Written: 20090305014637.000000-300
Event Type: warning
User:

Computer Name: MARYLOU
Event Code: 36
Message: The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Record Number: 316
Source Name: W32Time
Time Written: 20090304212922.000000-300
Event Type: warning
User:

=====Application event log=====

Computer Name: MARYLOU
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16791, faulting module unknown, version 0.0.0.0, fault address 0x03302a9c.

Record Number: 199
Source Name: Application Error
Time Written: 20090402143300.000000-240
Event Type: error
User:

Computer Name: MARYLOU
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16791, faulting module unknown, version 0.0.0.0, fault address 0x03302a9c.

Record Number: 198
Source Name: Application Error
Time Written: 20090402084818.000000-240
Event Type: error
User:

Computer Name: MARYLOU
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16791, faulting module unknown, version 0.0.0.0, fault address 0x03302a9c.

Record Number: 197
Source Name: Application Error
Time Written: 20090402081151.000000-240
Event Type: error
User:

Computer Name: MARYLOU
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16791, faulting module unknown, version 0.0.0.0, fault address 0x03282a9c.

Record Number: 195
Source Name: Application Error
Time Written: 20090402074616.000000-240
Event Type: error
User:

Computer Name: MARYLOU
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16791, faulting module unknown, version 0.0.0.0, fault address 0x03302a9c.

Record Number: 190
Source Name: Application Error
Time Written: 20090401210455.000000-240
Event Type: error
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 3 Stepping 4, GenuineIntel
"PROCESSOR_REVISION"=0304
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP

-----------------EOF-----------------

Hi

Hello, thanks again for your help. Here are the answers to your 3 questions (by the way, I moved my video files to a backup disk, so I am now using only 14MB out of 35MB):

You're welcome! Very good, a definite improvement overall

1- The presently installed Spyware Doctor application, does your version have the Anti-Virus component? and if so is it active?
No, it doesn't have the anti-virus component.

OK that is fine, however personally I think this application is a waste of Hard-Drive space and even as a on-demand scanner only it is active in system memory, thus it is taking up system resources. My advice uninstall, your choice however to keep it installed and I will respect that decision.

2 - How long have you had Internet Explorer v8.00 installed?
Only for about 1 month, but the computer was running slowly before.

It might be prudent to consider a rollback to IE7 if problems persist performance wise, as a specific methodology is best employed to install such a major update as IE8. Plus it is not long out of its beta program. However for the time being leave it in place.

3 - Is AOL your ISP(Internet Service provider)?
No, AOL is not my ISP (Verizon FIOS is), but my wife has difficulty moving away from the AOL interface for email.

Fair play, I can appreciate the situation but all the AOL installations and plus the Google related are merely bloating out Internet Explorer and compounding the performance issues.

Plus AOL has a nasty habit of installing Viewpoint applications which are considered foistware and have undesirable characteristics. At present Viewpoint Media Player is installed, pointless uninstalling however as every time a AOL application is used some type of Viewpoint software is installed without either your consent or knowledge. Isn't that nice of AOL eh

Next:

As it stands so far I am not seeing any indication of malware, some unnecessary software applications, plus start-ups we can address later on.

Updating of certain installations also, which we will also address later.

For the moment I will not rule out malware and we can check a little further first OK.

Very Important!:

There appears to be no Anti-Virus software installed and running. This is a very unsafe practice when accessing the internet.

Download just one only of the two free anti-virus programs listed below please and

Install>> Update >> Carry Out a Complete Scan. Have it fix anything it finds.

• AntiVir Free.
• Avast Home Edition.
• Grisoft AVG Anti-Virus 8.5

Reset Host File:

• Open Notepad.
• Copy and Paste everything from the Code Box below into Notepad: <-- Start >> Run... type in notepad and select OK

@Echo off

pushd\windows\system32\drivers\etc

attrib -h -s -r hosts

echo 127.0.0.1 localhost>HOSTS

attrib +r +h +s hosts

popd

del %0

• Go to File >> Save As
• Save File name as "Dakeyras.bat" <-- Make sure to include the quotes.
• Change Save as Type to All Files and save the file to your Desktop.
• It should look like this:

Now double click on the desktop Dakeyras.bat to run the batch file. It will self-delete when completed.

Next:

Please download Rooter.exe to your desktop.

• Then double-click it to start the tool.
• A Notepad file containing the report will open, also found at %systemdrive%\Rooter.txt.
• Post the contents of Rooter.txt in your next reply.

Next:

Please download ATF Cleaner to your desktop.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.
• Now click on Exit.

Malwarebytes Anti-Malware:

• Launch the application, Check for Updates >> Perform a Quick Scan
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Next:

Please make sure that RSIT.exe is still on the Desktop.(if not inform myself straight away please)

• Double click once on RSIT.exe
• RSIT will start running, at the disclaimer click on Continue.
• When done, 1 log will be produced.
• Post that in your next reply.

When completed the above, please post back the following in the order asked for:

• How is the computer performing now, any problems encountered and or further symptoms?
• Rooter Log.
• Malwarebytes Anti-Malware Log.
• A new RSIT Log.

Hello Dakeyras,

Maybe your input will finally convince my wife to dump AOL and move to a verizon email and an email client like Thunderbird (is that a good enough one?)! I'll keep my fingers crossed. I will delete Spyware Doctor after this post. My wife has said she feels the computer is is performing faster recently. Here are the three log files that you requested, in order:

Microsoft Windows XP Professional (5.1.2600) Service Pack 3

C:\ [Fixed] - NTFS - (Total:35267 Mo/Free:110 Mo)
D:\ [CD-Rom] (Total:0 Mo/Free:0 Mo)

Sun 05/17/2009|12:06

----------------------\\ Processes..

--Locked-- [System Process]
---------- System
---------- \SystemRoot\System32\smss.exe
---------- \??\C:\WINDOWS\system32\csrss.exe
---------- \??\C:\WINDOWS\system32\winlogon.exe
---------- C:\WINDOWS\system32\services.exe
---------- C:\WINDOWS\system32\lsass.exe
---------- C:\WINDOWS\system32\svchost.exe
---------- C:\WINDOWS\system32\svchost.exe
---------- C:\WINDOWS\System32\svchost.exe
---------- C:\WINDOWS\system32\svchost.exe
---------- C:\WINDOWS\system32\svchost.exe
---------- C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
---------- C:\WINDOWS\system32\spoolsv.exe
---------- C:\WINDOWS\system32\svchost.exe
---------- C:\Program Files\Java\jre6\bin\jqs.exe
---------- C:\Program Files\Google\Update\GoogleUpdate.exe
---------- C:\Program Files\Spyware Doctor\pctsAuxs.exe
---------- C:\WINDOWS\Explorer.EXE
---------- C:\Program Files\Spyware Doctor\pctsSvc.exe
---------- C:\WINDOWS\system32\hkcmd.exe
---------- C:\Program Files\Java\jre6\bin\jusched.exe
---------- C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
---------- C:\Program Files\Dell\Media Experience\PCMService.exe
---------- C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
---------- C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
---------- C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
---------- C:\Program Files\Real\RealPlayer\RealPlay.exe
---------- C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
---------- C:\Program Files\Spyware Doctor\pctsTray.exe
---------- C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe
---------- C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
---------- C:\Program Files\Dell Support\DSAgnt.exe
---------- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
---------- C:\WINDOWS\system32\ctfmon.exe
---------- C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
---------- C:\Program Files\AOL 9.5\waol.exe
---------- C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE
---------- C:\WINDOWS\system32\wbem\unsecapp.exe
---------- C:\WINDOWS\system32\wbem\wmiprvse.exe
---------- C:\WINDOWS\System32\alg.exe
---------- C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
---------- C:\Program Files\AOL 9.5\shellmon.exe
---------- C:\WINDOWS\system32\rundll32.exe
---------- C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
---------- C:\Documents and Settings\Mary Lou\My Documents\Palm.exe
---------- C:\Program Files\Internet Explorer\iexplore.exe
---------- C:\Program Files\Internet Explorer\iexplore.exe
---------- C:\Program Files\Internet Explorer\iexplore.exe
---------- C:\WINDOWS\system32\msiexec.exe
---------- C:\Program Files\Avira\AntiVir Desktop\avguard.exe
---------- C:\Program Files\Avira\AntiVir Desktop\sched.exe
---------- C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
---------- C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
---------- C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
---------- C:\WINDOWS\system32\cmd.exe
---------- C:\Rooter$\RK.exe

----------------------\\ Search..

----------------------\\ ROOTKIT !!


----------------------\\ Cracks & Keygens..

C:\DOCUME~1\MARYLO~1\Cookies\mary_lou@cracked[1].txt


1 - "C:\Rooter$\Rooter_1.txt" - Sun 05/17/2009|12:06

----------------------\\ Scan completed at 12:06


Malwarebytes' Anti-Malware 1.36
Database version: 2145
Windows 5.1.2600 Service Pack 3

5/17/2009 12:12:17 PM
mbam-log-2009-05-17 (12-12-17).txt

Scan type: Quick Scan
Objects scanned: 82974
Time elapsed: 3 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of random's system information tool 1.06 (written by random/random)
Run by [removed] at 2009-05-17 12:15:01
Microsoft Windows XP Professional Service Pack 3
System drive C: has 21 GB (59%) free of 35 GB
Total RAM: 2038 MB (57% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:15:04 PM, on 5/17/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\AOL 9.5\waol.exe
C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\AOL 9.5\shellmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Documents and Settings\Mary Lou\My Documents\Palm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Mary Lou\Desktop\RSIT.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\Mary Lou.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AOLMAILTBSearch Class - {98572e47-b5fe-43de-9aea-492a1d3064cd} - C:\Program Files\AOL Email Toolbar\aolmailtb.dll
R3 - URLSearchHook: IAOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: AOL Email Toolbar Loader - {fbea8524-8c72-4208-9d12-7fb73e9926eb} - C:\Program Files\AOL Email Toolbar\aolmailtb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll
O3 - Toolbar: AOL Email Toolbar - {a3704fa3-dbf6-46b5-b95e-0677dfd39577} - C:\Program Files\AOL Email Toolbar\aolmailtb.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.5\AOL.EXE" -b
O4 - Startup: HotSync Manager.lnk = C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE
O8 - Extra context menu item: &AOL Email Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL Email Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Google Desktop Manager 5.8.811.4345 (GoogleDesktopManager-110408-113106) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c9b7e494061d68) (gupdate1c9b7e494061d68) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--
End of file - 10741 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job
C:\WINDOWS\tasks\Google Software Updater.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachine.job
C:\WINDOWS\tasks\User_Feed_Synchronization-{531A1A22-310A-4F27-9498-758DC680BFEC}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2009-04-07 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}]
AOL Toolbar Loader - C:\Program Files\AOL Toolbar\aoltb.dll [2008-11-05 1275176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-04-14 259696]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll [2009-04-07 668656]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll [2009-04-14 470512]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-04-07 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-04-07 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fbea8524-8c72-4208-9d12-7fb73e9926eb}]
AOL Email Toolbar Loader - C:\Program Files\AOL Email Toolbar\aolmailtb.dll [2008-12-24 1275176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{BA52B914-B692-46c4-B683-905236F6F655}
{DE9C389F-3316-41A7-809B-AA305ED9D922} - AOL Toolbar - C:\Program Files\AOL Toolbar\aoltb.dll [2008-11-05 1275176]
{a3704fa3-dbf6-46b5-b95e-0677dfd39577} - AOL Email Toolbar - C:\Program Files\AOL Email Toolbar\aolmailtb.dll [2008-12-24 1275176]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-04-14 259696]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2004-05-06 155648]
"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2004-05-06 118784]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-04-07 136600]
"IntelMeM"=C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe [2003-09-03 221184]
"PCMService"=C:\Program Files\Dell\Media Experience\PCMService.exe [2004-04-11 290816]
"DVDLauncher"=C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe [2004-08-23 57344]
"mmtask"=c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe [2004-04-19 53248]
"MMTray"=C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe [2004-04-19 131072]
"RealTray"=C:\Program Files\Real\RealPlayer\RealPlay.exe [2004-12-05 26112]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2004-12-05 98304]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2009-04-07 30192]
"ISTray"=C:\Program Files\Spyware Doctor\pctsTray.exe [2009-04-07 1168264]
"HostManager"=C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe [2008-11-06 41264]
"Ad-Watch"=C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe [2009-05-04 516440]
"avgnt"=C:\Program Files\Avira\AntiVir Desktop\avgnt.exe [2009-03-02 209153]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"=C:\Program Files\Dell Support\DSAgnt.exe [2004-07-19 306688]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-03-02 39408]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"AOL Fast Start"=C:\Program Files\AOL 9.5\AOL.EXE [2009-02-11 50472]

C:\Documents and Settings\Mary Lou\Start Menu\Programs\Startup
HotSync Manager.lnk - C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2004-05-06 344064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2009-03-10 239496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\sdauxservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\sdcoreservice]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe"="C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe:*:Enabled:AOL TopSpeed"
"C:\Program Files\Common Files\AOL\1239156298\ee\aolsoftware.exe"="C:\Program Files\Common Files\AOL\1239156298\ee\aolsoftware.exe:*:Enabled:AOL Shared Components"
"C:\Program Files\Common Files\AOL\Loader\aolload.exe"="C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader"
"C:\Program Files\Common Files\AOL\1239156298\ee\AOLDesktop.exe"="C:\Program Files\Common Files\AOL\1239156298\ee\AOLDesktop.exe:*:Enabled:AOL Desktop"
"C:\Program Files\AOL 9.5\waol.exe"="C:\Program Files\AOL 9.5\waol.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\System Information\sinf.exe"="C:\Program Files\Common Files\AOL\System Information\sinf.exe:*:Enabled:AOL System Information"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
shell\AutoRun\command - E:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2009-05-17 12:06:54 ----A---- C:\Rooter.txt
2009-05-17 12:06:28 ----D---- C:\Rooter$
2009-05-17 12:01:28 ----D---- C:\WINDOWS\LastGood
2009-05-17 12:01:19 ----D---- C:\Program Files\Avira
2009-05-17 12:01:19 ----D---- C:\Documents and Settings\All Users\Application Data\Avira
2009-05-12 19:58:59 ----D---- C:\rsit
2009-05-04 21:41:36 ----A---- C:\WINDOWS\system32\lsdelete.exe
2009-05-04 20:44:47 ----DC---- C:\WINDOWS\system32\DRVSTORE
2009-05-04 20:42:07 ----HDC---- C:\Documents and Settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-04 20:41:58 ----D---- C:\Program Files\Lavasoft
2009-05-04 20:29:26 ----D---- C:\Documents and Settings\All Users\Application Data\Lavasoft
2009-05-04 20:24:13 ----D---- C:\Documents and Settings\Mary Lou\Application Data\Malwarebytes
2009-05-04 20:24:08 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-05-04 20:24:08 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-05-04 20:03:36 ----D---- C:\Program Files\Trend Micro

======List of files/folders modified in the last 1 months======

2009-05-17 12:12:39 ----D---- C:\WINDOWS\Prefetch
2009-05-17 12:07:50 ----D---- C:\WINDOWS\Temp
2009-05-17 12:01:35 ----HD---- C:\WINDOWS\INF
2009-05-17 12:01:35 ----D---- C:\WINDOWS\system32\DRIVERS
2009-05-17 12:01:29 ----D---- C:\WINDOWS\system32\CatRoot2
2009-05-17 12:01:28 ----D---- C:\WINDOWS
2009-05-17 12:01:19 ----RD---- C:\Program Files
2009-05-17 11:59:52 ----SHD---- C:\WINDOWS\Installer
2009-05-17 11:59:51 ----D---- C:\WINDOWS\WinSxS
2009-05-17 11:59:51 ----D---- C:\Program Files\Common Files\Microsoft Shared
2009-05-17 10:31:17 ----SD---- C:\WINDOWS\Tasks
2009-05-17 07:28:13 ----D---- C:\Documents and Settings\All Users\Application Data\Google Updater
2009-05-17 07:12:43 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP
2009-05-16 23:44:14 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-05-16 13:30:55 ----D---- C:\Program Files\Google
2009-05-15 18:25:51 ----A---- C:\WINDOWS\WIN.INI
2009-05-15 18:24:40 ----A---- C:\WINDOWS\ModemLog_Intel(R) 537EP V9x DF PCI Modem.txt
2009-05-15 07:22:49 ----D---- C:\Program Files\Spyware Doctor
2009-05-14 21:30:08 ----D---- C:\Documents and Settings\Mary Lou\Application Data\U3
2009-05-07 03:16:29 ----A---- C:\WINDOWS\system32\MRT.exe
2009-05-04 21:41:36 ----D---- C:\WINDOWS\SYSTEM32
2009-05-01 09:10:27 ----D---- C:\WINDOWS\system32\CatRoot
2009-05-01 09:09:00 ----RSHD---- C:\WINDOWS\system32\DLLCACHE

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 avgio;avgio; \??\C:\Program Files\Avira\AntiVir Desktop\avgio.sys []
R1 avipbb;avipbb; C:\WINDOWS\system32\DRIVERS\avipbb.sys [2009-03-30 96104]
R1 IKSysFlt;System Filter Driver; C:\WINDOWS\system32\drivers\iksysflt.sys [2009-04-07 66952]
R1 IKSysSec;System Security Driver; C:\WINDOWS\system32\drivers\iksyssec.sys [2009-04-07 81288]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 omci;OMCI WDM Device Driver; C:\WINDOWS\system32\DRIVERS\omci.sys [2002-11-08 17217]
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2004-08-04 12032]
R2 ASCTRM;ASCTRM; C:\WINDOWS\system32\drivers\ASCTRM.sys [2004-12-05 8552]
R2 avgntflt;avgntflt; C:\WINDOWS\system32\DRIVERS\avgntflt.sys [2009-03-24 55640]
R3 aeaudio;aeaudio; C:\WINDOWS\system32\drivers\aeaudio.sys [2002-04-01 4816]
R3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2004-02-10 154112]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2004-05-06 711005]
R3 IntelC51;IntelC51; C:\WINDOWS\system32\DRIVERS\IntelC51.sys [2004-03-06 1233525]
R3 IntelC52;IntelC52; C:\WINDOWS\system32\DRIVERS\IntelC52.sys [2004-03-06 647929]
R3 IntelC53;IntelC53; C:\WINDOWS\system32\DRIVERS\IntelC53.sys [2004-06-16 61157]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 mohfilt;mohfilt; C:\WINDOWS\system32\DRIVERS\mohfilt.sys [2004-03-06 37048]
R3 MxlW2k;MxlW2k; C:\WINDOWS\system32\drivers\MxlW2k.sys [2004-12-05 28352]
R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2004-04-09 612352]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys [2003-01-10 33588]
S1 ssmdrv;ssmdrv; C:\WINDOWS\system32\DRIVERS\ssmdrv.sys [2009-02-13 28376]
S3 bvrp_pci;bvrp_pci; C:\WINDOWS\system32\drivers\bvrp_pci.sys []
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-04 1897408]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AntiVirMailService;Avira AntiVir MailGuard; C:\Program Files\Avira\AntiVir Desktop\avmailc.exe [2009-04-17 194817]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler; C:\Program Files\Avira\AntiVir Desktop\sched.exe [2009-04-01 108289]
R2 AntiVirService;Avira AntiVir Guard; C:\Program Files\Avira\AntiVir Desktop\avguard.exe [2009-03-02 185089]
R2 AntiVirWebService;Avira AntiVir WebGuard; C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE [2009-02-12 432897]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-04-07 152984]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe [2009-05-04 953168]
R2 sdAuxService;PC Tools Auxiliary Service; C:\Program Files\Spyware Doctor\pctsAuxs.exe [2008-06-13 356920]
R2 sdCoreService;PC Tools Security Service; C:\Program Files\Spyware Doctor\pctsSvc.exe [2009-04-07 1079176]
R3 AOL ACS;AOL Connectivity Service; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [2006-10-23 46640]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S2 gupdate1c9b7e494061d68;Google Update Service (gupdate1c9b7e494061d68); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-04-07 133104]
S2 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-07 183280]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 GoogleDesktopManager-110408-113106;Google Desktop Manager 5.8.811.4345; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2009-04-07 30192]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-04 69632]
S3 NetSvc;Intel NCS NetService; C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe [2003-12-17 143360]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]

-----------------EOF-----------------

Hi

Maybe your input will finally convince my wife to dump AOL and move to a verizon email and an email client like Thunderbird (is that a good enough one?)!

It would indeed be a prudent move to remove all the AOL software, more so since your ISP is not AOL. Both Verizon Email and Mozilla Thunderbird are fine alternatives plus that would mean no more foistware and less impact on overall system performance.

I will delete Spyware Doctor after this post.

Good decision, in my own humble opinion this is not a particularly effective application. Having it just as a on-demand scanner only it still resides in system memory taking up valuable system resources which is not good at all.

I would also consider removing Lavasoft Ad-Aware for the above reasons also.

My wife has said she feels the computer is is performing faster recently.

Good to know

Next:

Now I do take a very dim view with anything regarding illegal software etc as does this forum. Plus it is a sure fire way to get a machine infected just visiting sites that dispense such:

C:\DOCUME~1\MARYLO~1\Cookies\mary_lou@cracked[1].txt

This is merely a tracking cookie and it may have been your wife or good self inadvertently visited such a site whists looking for something else, it happens.

Though I am no particular fan of BHO(Browser Helper Objects) this one from Site Advisor is both safe and has very little impact on a system. As does one provided by WOT(Web of Trust).

Basically when any search query is entered into a browser either of the above will let you know if the site is safe to visit or not. I am not saying you have to download/install either. I am merely providing some suggestions to assist with safe surfing.

Site Advisor.

Web of Trust.

Next:

Now please go to Start >> Control Panel >> Add/Remove Programs and remove the following (if present):

Ad-Aware <-- Optional Removal.
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 11 <-- Older Java installations are a security risk.
My Way Search Assistant <-- Undesirable and has suspect characteristics.

Note: Take extra care in answering questions posed by any Uninstaller. Some questions may be worded to deceive you into keeping the program.

New Java Installation:

• Click here to visit Java's website.
• Scroll down to Java SE Runtime Environment (JRE) 6 Update 13. Click on Download.
• Select Windows from the drop-down list for Platform.
• Select Multi-language from the drop-down list for Language.
• Check (tick) I agree to the Java SE Runtime Environment 6 License Agreement box and click on Continue.
• Click on jre-6u13-windows-i586-p.exe link to download it and save this to a convenient location.
• Double click on jre-6u13-windows-i586-p.exe to install Java.

Next:

Run ATF Cleaner again.

Run Kaspersky Online AV Scanner:

Go to this Kaspersky website and perform an online antivirus scan.

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  Spyware, Adware, Dialers, and other potentially dangerous programs
  Archives
  Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
• Please post this log in your next reply.

This online tuturial will help explain how to use the aforementioned online scan.

Next:

Please make sure that RSIT.exe is still on the Desktop.(if not inform myself straight away please)

• Double click once on RSIT.exe
• RSIT will start running, at the disclaimer click on Continue.
• When done, 1 log will be produced.
• Post that in your next reply.

When completed the above, please post back the following in the order asked for:

• How is the computer performing now, any problems encountered and or further symptoms?
• Kaspersky results.
• A new RSIT Log.

Hi Dakeyras,

Good news! Because of your advice my wife has agreed to move away from AOL, it will take a month or so but we'll get there. In the meantime her new email client is Outlook, which allowed me to move her Palm Desktop information so that she no longer needs Palm either.

The computer seems to be running OK in general. One think that was peculiar was the internet download speed. This computer downloaded the Java JRE at 175KB/sec, while another computer in the house dowloaded the same file at around 500KB/sec. I don't know why there would be a difference, but my wife has complained about Internet access speed in the past.

Unfortunately I wasn't able to save the Kapersky report, as it said to enable pop-ups, which I did, but then it started a new scan. But the good news is that on the results screen it said no malicious software found.

Here is the RSIT report:

Logfile of random's system information tool 1.06 (written by random/random)
Run by [removed] at 2009-05-19 22:02:03
Microsoft Windows XP Professional Service Pack 3
System drive C: has 20 GB (57%) free of 35 GB
Total RAM: 2038 MB (53% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:02:07 PM, on 5/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE
C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\AOL 9.5\waol.exe
C:\Program Files\AOL 9.5\shellmon.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mary Lou\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Mary Lou.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AOLMAILTBSearch Class - {98572e47-b5fe-43de-9aea-492a1d3064cd} - C:\Program Files\AOL Email Toolbar\aolmailtb.dll
R3 - URLSearchHook: IAOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: AOL Email Toolbar Loader - {fbea8524-8c72-4208-9d12-7fb73e9926eb} - C:\Program Files\AOL Email Toolbar\aolmailtb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll
O3 - Toolbar: AOL Email Toolbar - {a3704fa3-dbf6-46b5-b95e-0677dfd39577} - C:\Program Files\AOL Email Toolbar\aolmailtb.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.5\AOL.EXE" -b
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: HotSync Manager.lnk = C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE
O8 - Extra context menu item: &AOL Email Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL Email Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O23 - Service: McAfee Application Installer Cleanup (0263381242763633) (0263381242763633mcinstcleanup) - Unknown owner - C:\DOCUME~1\MARYLO~1\LOCALS~1\Temp\026338~1.EXE (file missing)
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Google Desktop Manager 5.8.811.4345 (GoogleDesktopManager-110408-113106) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c9b7e494061d68) (gupdate1c9b7e494061d68) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--
End of file - 10379 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job
C:\WINDOWS\tasks\Google Software Updater.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachine.job
C:\WINDOWS\tasks\User_Feed_Synchronization-{531A1A22-310A-4F27-9498-758DC680BFEC}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}]
AOL Toolbar Loader - C:\Program Files\AOL Toolbar\aoltb.dll [2008-11-05 1275176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-04-14 259696]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll [2009-04-07 668656]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}]
McAfee SiteAdvisor BHO - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2009-02-13 150032]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll [2009-04-14 470512]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-05-19 35840]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-05-19 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fbea8524-8c72-4208-9d12-7fb73e9926eb}]
AOL Email Toolbar Loader - C:\Program Files\AOL Email Toolbar\aolmailtb.dll [2008-12-24 1275176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{BA52B914-B692-46c4-B683-905236F6F655}
{DE9C389F-3316-41A7-809B-AA305ED9D922} - AOL Toolbar - C:\Program Files\AOL Toolbar\aoltb.dll [2008-11-05 1275176]
{a3704fa3-dbf6-46b5-b95e-0677dfd39577} - AOL Email Toolbar - C:\Program Files\AOL Email Toolbar\aolmailtb.dll [2008-12-24 1275176]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-04-14 259696]
{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - McAfee SiteAdvisor Toolbar - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2009-02-13 150032]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2004-05-06 155648]
"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2004-05-06 118784]
"IntelMeM"=C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe [2003-09-03 221184]
"PCMService"=C:\Program Files\Dell\Media Experience\PCMService.exe [2004-04-11 290816]
"DVDLauncher"=C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe [2004-08-23 57344]
"mmtask"=c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe [2004-04-19 53248]
"MMTray"=C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe [2004-04-19 131072]
"RealTray"=C:\Program Files\Real\RealPlayer\RealPlay.exe [2004-12-05 26112]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2004-12-05 98304]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2009-04-07 30192]
"HostManager"=C:\Program Files\Common Files\AOL\1239156298\ee\AOLSoftware.exe [2008-11-06 41264]
"avgnt"=C:\Program Files\Avira\AntiVir Desktop\avgnt.exe [2009-03-02 209153]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-05-19 148888]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"=C:\Program Files\Dell Support\DSAgnt.exe [2004-07-19 306688]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-03-02 39408]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"AOL Fast Start"=C:\Program Files\AOL 9.5\AOL.EXE [2009-02-11 50472]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]

C:\Documents and Settings\Mary Lou\Start Menu\Programs\Startup
HotSync Manager.lnk - C:\Documents and Settings\Mary Lou\My Documents\HOTSYNC.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2004-05-06 344064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2009-03-10 239496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe"="C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe:*:Enabled:AOL TopSpeed"
"C:\Program Files\Common Files\AOL\1239156298\ee\aolsoftware.exe"="C:\Program Files\Common Files\AOL\1239156298\ee\aolsoftware.exe:*:Enabled:AOL Shared Components"
"C:\Program Files\Common Files\AOL\Loader\aolload.exe"="C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader"
"C:\Program Files\Common Files\AOL\1239156298\ee\AOLDesktop.exe"="C:\Program Files\Common Files\AOL\1239156298\ee\AOLDesktop.exe:*:Enabled:AOL Desktop"
"C:\Program Files\AOL 9.5\waol.exe"="C:\Program Files\AOL 9.5\waol.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\System Information\sinf.exe"="C:\Program Files\Common Files\AOL\System Information\sinf.exe:*:Enabled:AOL System Information"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
shell\AutoRun\command - E:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2009-05-19 16:22:58 ----D---- C:\WINDOWS\Sun
2009-05-19 16:20:05 ----A---- C:\WINDOWS\system32\javaws.exe
2009-05-19 16:20:05 ----A---- C:\WINDOWS\system32\javaw.exe
2009-05-19 16:20:05 ----A---- C:\WINDOWS\system32\java.exe
2009-05-19 16:09:14 ----D---- C:\Documents and Settings\All Users\Application Data\SiteAdvisor
2009-05-19 16:07:13 ----D---- C:\Program Files\Common Files\McAfee
2009-05-19 16:06:29 ----D---- C:\WINDOWS\LastGood
2009-05-19 16:06:26 ----D---- C:\Program Files\McAfee
2009-05-19 16:06:26 ----D---- C:\Documents and Settings\All Users\Application Data\McAfee
2009-05-17 15:43:41 ----D---- C:\Program Files\Chapura
2009-05-17 14:58:56 ----D---- C:\Documents and Settings\Mary Lou\Application Data\Avira
2009-05-17 12:06:54 ----A---- C:\Rooter.txt
2009-05-17 12:06:28 ----D---- C:\Rooter$
2009-05-17 12:01:19 ----D---- C:\Program Files\Avira
2009-05-17 12:01:19 ----D---- C:\Documents and Settings\All Users\Application Data\Avira
2009-05-12 19:58:59 ----D---- C:\rsit
2009-05-04 20:44:47 ----DC---- C:\WINDOWS\system32\DRVSTORE
2009-05-04 20:42:07 ----HDC---- C:\Documents and Settings\All Users\Application Data\~0
2009-05-04 20:41:58 ----D---- C:\Program Files\Lavasoft
2009-05-04 20:29:26 ----D---- C:\Documents and Settings\All Users\Application Data\Lavasoft
2009-05-04 20:24:13 ----D---- C:\Documents and Settings\Mary Lou\Application Data\Malwarebytes
2009-05-04 20:24:08 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-05-04 20:24:08 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-05-04 20:03:36 ----D---- C:\Program Files\Trend Micro

======List of files/folders modified in the last 1 months======

2009-05-19 21:44:59 ----D---- C:\WINDOWS\Prefetch
2009-05-19 20:20:34 ----SD---- C:\WINDOWS\Tasks
2009-05-19 17:35:57 ----D---- C:\WINDOWS\Temp
2009-05-19 16:32:27 ----A---- C:\WINDOWS\WIN.INI
2009-05-19 16:22:58 ----D---- C:\WINDOWS
2009-05-19 16:20:10 ----SHD---- C:\WINDOWS\Installer
2009-05-19 16:20:06 ----D---- C:\WINDOWS\SYSTEM32
2009-05-19 16:19:45 ----A---- C:\WINDOWS\system32\deploytk.dll
2009-05-19 16:08:15 ----D---- C:\Program Files\Java
2009-05-19 16:08:15 ----D---- C:\Program Files\Common Files
2009-05-19 16:07:10 ----HD---- C:\WINDOWS\INF
2009-05-19 16:06:26 ----RD---- C:\Program Files
2009-05-19 16:05:25 ----D---- C:\WINDOWS\system32\DRIVERS
2009-05-19 09:30:14 ----D---- C:\Documents and Settings\All Users\Application Data\Google Updater
2009-05-19 08:11:41 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-05-17 15:54:34 ----D---- C:\WINDOWS\system32\CatRoot2
2009-05-17 15:53:46 ----A---- C:\WINDOWS\ModemLog_Intel(R) 537EP V9x DF PCI Modem.txt
2009-05-17 15:43:51 ----SD---- C:\Documents and Settings\Mary Lou\Application Data\Microsoft
2009-05-17 13:59:07 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP
2009-05-17 11:59:51 ----D---- C:\WINDOWS\WinSxS
2009-05-17 11:59:51 ----D---- C:\Program Files\Common Files\Microsoft Shared
2009-05-16 13:30:55 ----D---- C:\Program Files\Google
2009-05-14 21:30:08 ----D---- C:\Documents and Settings\Mary Lou\Application Data\U3
2009-05-07 03:16:29 ----A---- C:\WINDOWS\system32\MRT.exe
2009-05-01 09:10:27 ----D---- C:\WINDOWS\system32\CatRoot
2009-05-01 09:09:00 ----RSHD---- C:\WINDOWS\system32\DLLCACHE

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 avgio;avgio; \??\C:\Program Files\Avira\AntiVir Desktop\avgio.sys []
R1 avipbb;avipbb; C:\WINDOWS\system32\DRIVERS\avipbb.sys [2009-03-30 96104]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 omci;OMCI WDM Device Driver; C:\WINDOWS\system32\DRIVERS\omci.sys [2002-11-08 17217]
R1 ssmdrv;ssmdrv; C:\WINDOWS\system32\DRIVERS\ssmdrv.sys [2009-02-13 28376]
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2004-08-04 12032]
R2 ASCTRM;ASCTRM; C:\WINDOWS\system32\drivers\ASCTRM.sys [2004-12-05 8552]
R2 avgntflt;avgntflt; C:\WINDOWS\system32\DRIVERS\avgntflt.sys [2009-03-24 55640]
R3 aeaudio;aeaudio; C:\WINDOWS\system32\drivers\aeaudio.sys [2002-04-01 4816]
R3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2004-02-10 154112]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2004-05-06 711005]
R3 IntelC51;IntelC51; C:\WINDOWS\system32\DRIVERS\IntelC51.sys [2004-03-06 1233525]
R3 IntelC52;IntelC52; C:\WINDOWS\system32\DRIVERS\IntelC52.sys [2004-03-06 647929]
R3 IntelC53;IntelC53; C:\WINDOWS\system32\DRIVERS\IntelC53.sys [2004-06-16 61157]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 mohfilt;mohfilt; C:\WINDOWS\system32\DRIVERS\mohfilt.sys [2004-03-06 37048]
R3 MxlW2k;MxlW2k; C:\WINDOWS\system32\drivers\MxlW2k.sys [2004-12-05 28352]
R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2004-04-09 612352]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys [2003-01-10 33588]
S3 bvrp_pci;bvrp_pci; C:\WINDOWS\system32\drivers\bvrp_pci.sys []
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-04 1897408]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AntiVirMailService;Avira AntiVir MailGuard; C:\Program Files\Avira\AntiVir Desktop\avmailc.exe [2009-04-17 194817]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler; C:\Program Files\Avira\AntiVir Desktop\sched.exe [2009-04-01 108289]
R2 AntiVirService;Avira AntiVir Guard; C:\Program Files\Avira\AntiVir Desktop\avguard.exe [2009-03-02 185089]
R2 AntiVirWebService;Avira AntiVir WebGuard; C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE [2009-02-12 432897]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-05-19 152984]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service; C:\Program Files\McAfee\SiteAdvisor\McSACore.exe [2009-02-11 210216]
R3 AOL ACS;AOL Connectivity Service; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [2006-10-23 46640]
S2 0263381242763633mcinstcleanup;McAfee Application Installer Cleanup (0263381242763633); C:\DOCUME~1\MARYLO~1\LOCALS~1\Temp\026338~1.EXE C:\PROGRA~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service []
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S2 gupdate1c9b7e494061d68;Google Update Service (gupdate1c9b7e494061d68); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-04-07 133104]
S2 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-07 183280]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 GoogleDesktopManager-110408-113106;Google Desktop Manager 5.8.811.4345; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2009-04-07 30192]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-04 69632]
S3 NetSvc;Intel NCS NetService; C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe [2003-12-17 143360]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]

-----------------EOF-----------------

Hi

Good news indeed, plus once all the AOL relate software has been removed that will free up some system resources as well.

Re the online scan results normally I would prefer to see the report myself. But I am prepared to except it not being posted as I am sure if something would have been found you would have informed myself and I would have advised the next course of action.

The internet speed variation may be down to how your LAN(Local Area Network) is setup, condition of components etc and if it is via a wireless connection.

I can advise some further optional removals that take up system resources and will at time impinge upon bandwidth usage as follows:

The optional removals will be highlighted in red, the others I do advise removing.

Please re-open HiJackThis and select Scan. Check the boxes next to all the entries listed below (if present):

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

Now click on Fix Checked. Close HiJackThis.

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete this file (if present):

C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job

Then empty the Recycle Bin.

Note: No need to Reboot(restart) the computer at this time as part of my all clean speech below involves this process.

Next:

Congratulations, the computer now appears to be both malware free and more stable!

Now I have some tasks for your good self to carry out as part of a clean up process and some advice about online safety.

Importance of Regular System Maintenance:

I advice you read both of the below listed topics as this will go a long way to keeping your Computer performing well.

Help! My computer is slow!

Also so is this:

What to do if your Computer is running slowly

Clean up with OTMoveIt3:

• Double-click OTMoveIt3.exe to start the program.
• Close all other programs apart from OTMoveIt3 as this step will require a reboot
• On the OTMoveIt main screen, press the CleanUp! button
• Say Yes to the prompt and then allow the program to reboot your computer.

Reset the System Restore points:

• Create a new, clean System Restore point which you can use in case of future system problems:
• Press Start >> All Programs >> Accessories >>System Tools >> System Restore
• Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close

Now remove old, infected System Restore points:

• Next click Start >> Run and type cleanmgr in the box and press OK
• Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
• Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
• Press OK and Yes to confirm

Now some advice for on-line safety:

Malwarebyte's Anti-Malware:

This is a excellent application and I advise you keep this installed. Check for updates and run a scan once a week.

Other installed security software:

Your presently installed Anti-Virus security application, Avira AntiVir automatically checks for updates and downloads/installs them with every system reboot and or periodically if the machine is left running providing a internet connection is active.

I advise you also run a complete scan with this also once per week.

Keep your system updated:

Microsoft releases patches for Windows and other products regularly:

• I advise you visit: http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
• Install the Active X
• Once installed it will advise set Auto-Updates if not set and you then you will be able to manually check for updates also via:
• Start >> All Programs >> Microsoft Updates

Be careful when opening attachments and downloading files:

• Never open email attachments, not even if they are from someone you know. If you need to open them, scan them with your antivirus program before opening.
• Never open emails from unknown senders.
• Beware of emails that warn about viruses that are spreading, especially those from antivirus vendors. These email addresses can be easily spoofed. Check the antivirus vendor websites to be sure.
• Be careful of what you download. Only download files from known sources. Also, avoid cracked programs. If you need a particular program that costs too much for you, try finding free alternatives on Sourceforge or Pricelessware.

Stop malicious scripts:

Windows by default allow scripts (which is VBScript and JavaScript) to run and some of these scripts are malicious. Use Noscript by Symantec or Script Defender by AnalogX to handle these scripts.

Make your Internet Explorer safer:

• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
  
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

Avoid Peer to Peer software:

P2P may be a great way to get lots of seemingly freeware, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well. My advice avoid these types of software applications.

Hosts File:

A Hosts file is like a phone book. You look up someone's name in the phone book before calling him/her. Similarly, your computer will look up the website's IP address before you can view the website.

Hosts file will replace your current Hosts file with another one containing well-known advertisement sites, spyware sites and other bad sites. This new Hosts file will protect you by re-directing these bad sites to 127.0.0.1.

Here are some Hosts files:

• MVPS Hosts File
• Bluetack's Hosts File
• Bluetack's Host Manager
• hpHosts.

Only use one of the above.

Next:

There is no sign of a software firewall installed on your system. Regardless if using a hardware type and or using the inbuilt Windows Service Pack 3 firewall this is a necessary application as it will also provide outbound protection where as the aforementioned do not..

I highly advise you download ONE of the following firewalls and install it. Restart the computer for changes to take effect.

• Jetico Personal Firewall
• Online Armour
• Sunbelt Kerio

This article is a excellent resource regarding the aforementioned firewalls: Understanding and Using Firewalls

Finally a educational source:

To learn more about how to protect yourself while on the internet read this article by Tony Klein:

So how did I get infected in the first place?

Some consider this article outdated, personally I still think it bares relevance and the author is well respected in the Anti-Malware community and by myself also!

Any questions? feel free to ask, if not stay safe!

As this issue appears to be resolved,