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Greetings, I have a computer which is infected with WIN 32. JUNKPOLY [CRYP] (as identified by Avast!). Is this something someone in this forum can assist me with cleaning my computer and restoring it to the pre infection state? If so, I will post the Hijackthis log. Thanks in advance for your help.
In order for us to help you, or even evaluate whether you can be helped, it is necessary that you provide us with a HijackThis log. A HijackThis log, as well as other logs that may be requested, provide us with a guideline for removing whatever malware is infecting your system. We cannot proceed without such logs for guidance.
Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.
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