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malware problems and missing files

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malware problems and missing files

Unread postby thewasp02 » April 13th, 2009, 9:53 am

I have been helped by somebody here before. Most of my problems have dissapeared and my computer is running better now, but, I am still having problems. The main problem is with my portable hard drive. I seem to be losing files (music mainly) and am having trouble playing them on itunes as they have to be 'found' each time I want to play a song. I also had this problem a few weeks ago and had some film films dissapearing. I have tried to run a Clean It scan when told I am clean but it keeps telling me to re-boot the comuter (which Ive done) but still nothing.
If anyone has any ideas on what I need to do I would be most grateful (again!)

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Re: malware problems and missing files

Unread postby NonSuch » April 14th, 2009, 3:26 am

Your computer has been cleaned of malware and your previous topic has just been closed.

The problems you are having appear to be related to your external hard drive rather than your computer. This does not seem to be a malware issue, and appears that it's more likely to be a general troubleshooting issue. This site does not have tech support assistance for non-malware issues.

The following sites have help sections for non-malware related problems, e.g., software and/or hardware problems:


For Dell computers, try:


As this issue does not appear to involve malware and therefore falls outside the scope of this forum, this topic is now closed.

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