This is a read-only archive of malwareremoval.com. No new posts or registrations. Privacy Page
Malware Removal Forums

malware problems and missing files

1 min read

✨ The volunteers who helped with this thread aren't active anymore, but you can still get a personalized answer — click Ask AI below.

This thread's last reply is from April 14, 2009, 7:26 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

thewasp02
Hi,
I have been helped by somebody here before. Most of my problems have dissapeared and my computer is running better now, but, I am still having problems. The main problem is with my portable hard drive. I seem to be losing files (music mainly) and am having trouble playing them on itunes as they have to be 'found' each time I want to play a song. I also had this problem a few weeks ago and had some film films dissapearing. I have tried to run a Clean It scan when told I am clean but it keeps telling me to re-boot the comuter (which Ive done) but still nothing.
If anyone has any ideas on what I need to do I would be most grateful (again!)

Thanks.
NonSuch Administrator
Your computer has been cleaned of malware and your previous topic has just been closed.

The problems you are having appear to be related to your external hard drive rather than your computer. This does not seem to be a malware issue, and appears that it's more likely to be a general troubleshooting issue. This site does not have tech support assistance for non-malware issues.

The following sites have help sections for non-malware related problems, e.g., software and/or hardware problems:

http://forums.whatthetech.com/forums.html
http://www.techsupportforum.com

For Dell computers, try:

http://en.community.dell.com/?~ck=ln&lnki=0&nav=true

As this issue does not appear to involve malware and therefore falls outside the scope of this forum, this topic is now closed.

You can help support this site from this link :
Donations For Malware Removal

✨ Ask AI about this thread

No ads, no affiliate links — generated on request from this thread's own archived content, not written by forum staff. Never run a scan/removal tool as a self-service step if the original thread describes it being done under a helper's direct supervision, and don't include your name, email, or other personal details in a follow-up question. See our privacy page for details on how this works.