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HiJack log

8 min read

This thread's last reply is from May 3, 2009, 7:51 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

hafields
April 13, 2009, 10:34 AM UTC
IE7 has been hijacked. Actually, Google has been hijacked. Almost everytime I click on a link, IE7 is redirected to someplace else that is completely irrelevant.

The hijack this log file is attached.

Thank you in advance for your help.

hafields

Here is my hijack this log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:38:54 AM, on 4/13/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Orb Networks\Orb\bin\OrbTray.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Windows\system32\CTsvcCDA.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Windows\system32\svchost.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Tablet.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WTablet\TabUserW.exe
C:\Windows\system32\Tablet.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\XPSMiniViewGadget\XPSMiniViewGadget.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Sticky Password\stpass.exe
C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\IE New Window Maximizer\iemaximizer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Orb Networks\Orb\bin\Orb.exe
C:\Program Files\Orb Networks\Orb\bin\OrbIR.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Users\Administrator\Desktop\Security Programs\housecall66.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: ICQToolBar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQ6Toolbar\ICQToolBar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: NitroPDFBHO Class - {CF070CB8-F02F-4af4-A7B7-8D45CAD4BB54} - C:\Program Files\Nitro PDF\PDF Download\NitroPDF.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O3 - Toolbar: ICQToolBar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQ6Toolbar\ICQToolBar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [StickyPassword] C:\Program Files\Sticky Password\stpass.exe
O4 - HKCU\..\Run: [SmartRAM] "C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe" /m
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [IE New Window Maximizer] C:\Program Files\IE New Window Maximizer\iemaximizer.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
O4 - HKUS\S-1-5-18\..\Run: [EPSON Stylus Photo R280 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICKA.EXE /FU "C:\Windows\TEMP\E_SD143.tmp" /EF "HKCU" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [EPSON Stylus Photo R280 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICKA.EXE /FU "C:\Windows\TEMP\E_SD143.tmp" /EF "HKCU" (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Save Page As PDF ... - file://C:\Program Files\Nitro PDF\PDF Download\nitroweb.htm
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {AD9E6088-E00B-42f9-9F0C-8480525D234E} - C:\Program Files\Nitro PDF\PDF Download\NitroPDF.dll
O9 - Extra 'Tools' menuitem: PDF Download - Options - {AD9E6088-E00B-42f9-9F0C-8480525D234E} - C:\Program Files\Nitro PDF\PDF Download\NitroPDF.dll
O9 - Extra button: PDF Download - {F1C0FD6C-A6A0-49a7-A932-71A56461867F} - C:\Program Files\Nitro PDF\PDF Download\NitroPDF.dll (HKCU)
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c9b066cc9763eb) (gupdate1c9b066cc9763eb) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\Windows\system32\Tablet.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - (no file)
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 12298 bytes
MWR 3 day Mod
April 26, 2009, 3:41 PM UTC
[3days:7blv4jtu]hafields.[/3days:7blv4jtu]
peku006
April 28, 2009, 10:08 AM UTC
Hello and welcome to Malware Removal.

My name is peku006 and I will be helping you to remove any infection(s) that you may have.
I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

Please observe these rules while we work:

  • I f you don't know or understand something please don't hesitate to ask
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • It is important that you reply to this thread. Do not start a new topic.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • Absence of symptoms does not mean that everything is clear.


1 - Download and Run SystemLook

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :reg
    
HKLM\software\microsoft\windows nt\currentversion\drivers32

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found at on your Desktop entitled SystemLook.txt

Thanks peku006
hafields
April 28, 2009, 10:58 AM UTC
Hi peku006,

Thank you very much for taking the time to help me. In the time since I made my last post, I ran Super AntiSpyware (free edition), Malwarebytes' Anti-malware (free edition), and RootKitBuster. These programs found malware on my computer, which were successfully removed. IE7 is no longer hijacked. Nonetheless, I have posted the SystemLook log as requested, just to make sure there is nothing else hiding in my system.

SystemLook v1.0 by jpshortstuff (24.04.09)
Log created at 06:50 on 28/04/2009 by Administrator (Administrator - Elevation successful)

========== reg ==========

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"="wdmaud.drv"
"midi"="wdmaud.drv"
"midi1"="wdmaud.drv"
"midimapper"="midimap.dll"
"mixer"="wdmaud.drv"
"mixer1"="wdmaud.drv"
"msacm.imaadpcm"="imaadp32.acm"
"msacm.l3acm"="C:\Windows\System32\l3codeca.acm"
"msacm.msadpcm"="msadp32.acm"
"msacm.msg711"="msg711.acm"
"msacm.msgsm610"="msgsm32.acm"
"MSVideo8"="VfWWDM32.dll"
"vidc.cvid"="iccvid.dll"
"vidc.i420"="iyuv_32.dll"
"VIDC.IYUV"="iyuv_32.dll"
"vidc.mrle"="msrle32.dll"
"vidc.msvc"="msvidc32.dll"
"VIDC.UYVY"="msyuv.dll"
"vidc.xvid"="xvid.dll"
"VIDC.YUY2"="msyuv.dll"
"VIDC.YVU9"="tsbyuv.dll"
"VIDC.YVYU"="msyuv.dll"
"wave"="wdmaud.drv"
"wave1"="wdmaud.drv"
"wavemapper"="msacm32.drv"


-=End Of File=-

Thanks again,

Howie
peku006
April 28, 2009, 1:03 PM UTC
Hi Howie
good to hear that the IE7 problem is resolved

I think that it would be a good idea to run an online scan, just as a double-check.

1 - Clean temp files

    Download and Run ATF Cleaner
    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.Double-click ATF Cleaner.exe to open it.

    Under Main choose:
      Windows Temp
      Current User Temp
      All Users Temp
      Temporary Internet Files
      Prefetch
      Java Cache
      *The other boxes are optional*
      Then click the Empty Selected button.

    if you use Firefox:
      Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    if you use Opera:
      Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click NO at the prompt.


    Click Exit on the Main menu to close the program


2 - Kaspersky Online Scan

Please go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply.


3 - Run Hijackthis
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

4 - Status Check
Please reply with

1. the Kaspersky online scanner report
2. a fresh HijackThis log

Thanks peku006
NonSuch
May 3, 2009, 7:51 AM UTC
a lack of response,