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Help please Hijackthis log file

6 min read

This thread's last reply is from April 25, 2009, 6:11 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Belsebuth111
April 12, 2009, 10:17 PM UTC
Hello,

I am not able to connect to MSN messenger. Any idea what can be the problem?

Thanks:


Logfile of random's system information tool 1.06 (written by random/random)
Run by [removed] at 2009-04-12 18:24:50
Microsoft Windows XP Professionnel Service Pack 3
System drive C: has 68 GB (89%) free of 76 GB
Total RAM: 447 MB (33% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:24:55, on 2009-04-12
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Eset\nod32kui.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ULI5287\ULiRaid.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Ashampoo\Ashampoo StartUp Tuner 2\ASST.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HiJackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Richard\Local Settings\Temporary Internet Files\Content.IE5\DMBS6KJA\RSIT[1].exe
C:\Program Files\Richard.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ULiRaid] C:\Program Files\ULI5287\ULiRaid.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Barre d'état système d'ATI CATALYST.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://webscanner.kaspersky.fr/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1227032762823
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1227048919312
O16 - DPF: {867E13F2-7F31-44FB-AC97-CD38E0DC46EF} (HardwareDetection Control) - http://ma-config.com/activex/hardwaredetection_3_0_4_0.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Ma-Config Service (maconfservice) - CybelSoft - C:\Program Files\ma-config.com\maconfservice.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe

--
End of file - 5552 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Aide pour le lien d'Adobe PDF Reader - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-03-09 35840]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-03-09 73728]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"nod32kui"=C:\Program Files\Eset\nod32kui.exe [2008-11-18 949376]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2005-07-14 14679552]
"Alcmtr"=C:\WINDOWS\ALCMTR.EXE [2005-05-04 69632]
"ULiRaid"=C:\Program Files\ULI5287\ULiRaid.exe [2005-08-23 409600]
"ATIPTA"=C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe [2005-06-28 344064]
"ATICCC"=C:\Program Files\ATI Technologies\ATI.ACE\cli.exe [2005-06-29 32768]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-03-09 148888]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"=C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe [2007-10-18 5724184]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]

C:\Documents and Settings\All Users\Menu Démarrer\Programmes\Démarrage
Barre d'état système d'ATI CATALYST.lnk - C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
C:\WINDOWS\system32\Ati2evxx.dll [2005-06-29 46080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2008-09-06 267304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]
UPnPMonitor - {e57ce738-33e8-4c51-8354-bb4de9d215d1} - C:\WINDOWS\system32\upnpui.dll [2008-04-13 240128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"=C:\Program Files\Windows Desktop Search\MSNLNamespaceMgr.dll [2008-05-26 304128]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"C:\Program Files\InterVideo\DVD7\WinDVD.exe"="C:\Program Files\InterVideo\DVD7\WinDVD.exe:*:Enabled:WinDVD"
"C:\Program Files\ma-config.com\maconfservice.exe"="C:\Program Files\ma-config.com\maconfservice.exe:LocalSubNet:Enabled:maconfservice"
"C:\Program Files\LimeWire\LimeWire.exe"="C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

======List of files/folders created in the last 1 months======

2009-04-12 18:24:51 ----A---- C:\Program Files\Richard.exe
2009-04-12 18:24:50 ----D---- C:\rsit

======List of files/folders modified in the last 1 months======

2009-04-12 18:24:55 ----RD---- C:\Program Files
2009-04-12 17:35:52 ----D---- C:\WINDOWS\Temp
2009-04-06 10:27:35 ----RSD---- C:\WINDOWS\Fonts
2009-03-18 11:56:33 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AmdK8;Pilote de processeur AMD; C:\WINDOWS\system32\DRIVERS\AmdK8.sys [2005-03-09 43008]
R1 nod32drv;nod32drv; C:\WINDOWS\system32\drivers\nod32drv.sys [2008-11-18 15424]
R1 WS2IFSL;Environnement de prise en charge de Fournisseur de services non-IFS Windows Sockets 2.0; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2002-09-06 12032]
R2 AMON;AMON; C:\WINDOWS\system32\drivers\amon.sys [2008-11-18 512096]
R3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2005-06-29 1241088]
R3 HDAudBus;Pilote de bus Microsoft UAA pour High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2005-07-14 3851264]
R3 ULI5261XP;ULi M526X Ethernet NT Driver; C:\WINDOWS\system32\DRIVERS\ULILAN51.SYS [2005-03-22 28672]
R3 usbehci;Pilote miniport de contrôleur d'hôte amélioré Microsoft USB 2.0; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Concentrateur USB2; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbohci;Pilote miniport de contrôleur hôte ouvert USB Microsoft; C:\WINDOWS\system32\DRIVERS\usbohci.sys [2008-04-13 17152]
S1 AmdPPM;Pilote de processeur AMD HwPState; C:\WINDOWS\system32\DRIVERS\AmdPPM.sys [2007-04-16 33792]
S3 AX88772;ASIX AX88772 USB2.0 to Fast Ethernet Adapter; C:\WINDOWS\system32\DRIVERS\ax88772.sys [2007-07-26 19072]
S3 driverhardwarev2;driverhardwarev2; \??\C:\Program Files\ma-config.com\Drivers\driverhardwarev2.sys []
S3 USBSTOR;Pilote de stockage de masse USB; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-11-18 611664]
R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2005-06-29 376832]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-03-09 152984]
R2 MDM;Machine Debug Manager; C:\Program Files\Fichiers communs\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-20 322120]
R2 NOD32krn;NOD32 Kernel Service; C:\Program Files\Eset\nod32krn.exe [2008-11-18 552064]
R2 WSearch;Windows Search; C:\WINDOWS\system32\SearchIndexer.exe [2008-05-26 439808]
R3 usnjsvc;Service Messenger Sharing Folders USN Journal Reader; C:\Program Files\Windows Live\Messenger\usnsvc.exe [2007-10-18 98328]
S2 ATI Smart;ATI Smart; C:\WINDOWS\system32\ati2sgag.exe [2008-10-28 593920]
S3 aspnet_state;Service d'état ASP.NET; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 maconfservice;Ma-Config Service; C:\Program Files\ma-config.com\maconfservice.exe [2008-11-17 195752]
S3 ose;Office Source Engine; C:\Program Files\Fichiers communs\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]
S3 WMPNetworkSvc;Service Partage réseau du Lecteur Windows Media; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-11-03 918016]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]

-----------------EOF-----------------

Waiting... Thanks!!!!
NonSuch
April 25, 2009, 6:11 AM UTC
We are sorry you have waited so long for a response. As you can see, we are quite busy as are all the other help forums. Also, it is possible that you received no response because there was no malware evident in your HijackThis log.

If you still require help, please start a new topic and post a fresh HijackThis log, along with a complete description of all symptoms you are currently experiencing that make you feel your system is infected with malware. Also, in the same post, please include an Uninstall List.

To create an Uninstall List, open HijackThis and, from the Main Menu > click on the "Open the Misc Tools section" button > click "Open Uninstall Manager" > click "Save List." Save the list to your Desktop or any convenient location. Next, copy the contents of the Uninstall List and paste it into the same post as your HijackThis log.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, and be sure to include your Uninstall List: >Guideline for posting your HijackThis log<