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Google searches hijacked; Blocked updates

5 min read

This thread's last reply is from April 23, 2009, 11:27 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Tyler_ty
April 10, 2009, 2:17 AM UTC
I seem to have a malware infection that hijacks google searches, changes ads to male enhancement ones, and most importantly blocks access to updates for any security programs. Thanks.

Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:02:33 PM, on 4/9/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\vsnp2uvc.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\EzButton\EzButton.EXE
C:\Program Files\Lenovo\EnergyCut\utilty.exe
C:\Program Files\Lenovo\EnergyCut\EnergyCut.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Lenovo\VeriFace\PManage.exe
C:\Program Files\Lenovo\ShuttleCenter\PCMService.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\dvd43\DVD43_Tray.exe
C:\Program Files\Common Files\logishrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\Hawking\Common\RaUI.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Users\Todd\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Todd\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Windows Live\Mail\wlmail.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files\AVG\AVG8\aAvgApi.exe
C:\Users\Todd\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\explorer.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Users\Todd\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Todd\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Users\Todd\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Windows\system32\Taskmgr.exe
C:\Users\Todd\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netflix.com/MemberHome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.lenovo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Unattend0000000001{CE1C30CE-8390-4E54-A1C0-A091EBC35790}] C:\Windows\test.bat
O4 - HKLM\..\Run: [snp2uvc] C:\Windows\vsnp2uvc.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [EzButton] C:\PROGRA~1\EzButton\EzButton.EXE
O4 - HKLM\..\Run: [EnergyUtility] C:\Program Files\Lenovo\EnergyCut\utilty.exe
O4 - HKLM\..\Run: [EnergyCut] C:\Program Files\Lenovo\EnergyCut\EnergyCut.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [VeriFacePassManager] C:\Program Files\Lenovo\VeriFace\PManage.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Lenovo\ShuttleCenter\PCMService.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [LoadMSvcmm] "F:\Program Files\Movielink\MovielinkManager\Movielink User.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Users\Todd\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: HWDN1 Wireless Utility.lnk = C:\Program Files\Hawking\Common\RaUI.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Password Administration Box - {A26ABCF0-1C8F-46e7-A67C-0489DC21B9CC} - C:\Program Files\Lenovo\VeriFace\OpenWnd.exe
O9 - Extra 'Tools' menuitem: Password Administration Box - {A26ABCF0-1C8F-46e7-A67C-0489DC21B9CC} - C:\Program Files\Lenovo\VeriFace\OpenWnd.exe
O13 - Gopher Prefix:
O15 - Trusted Zone: http://*.mcafee.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{C06DF248-F22F-4F73-AD45-205C85928D4C}: NameServer = 85.255.112.173,85.255.112.122
O17 - HKLM\System\CCS\Services\Tcpip\..\{F08E0853-BBC6-4CAC-B525-A226F5CFEC37}: NameServer = 85.255.112.173,85.255.112.122
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.173,85.255.112.122
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.173,85.255.112.122
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Update Service (gupdate1c9a998f5d383c1) (gupdate1c9a998f5d383c1) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Movielink Core Service - Unknown owner - F:\Program Files\Movielink\MovielinkManager\MovielinkCore.exe (file missing)
O23 - Service: OpenCASE Media Agent - ExtendMedia Inc. - C:\Program Files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe
O23 - Service: PLFlash DeviceIoControl Service - Unknown owner - C:\Windows\system32\IoctlSvc.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

--
End of file - 13161 bytes
NonSuch
April 23, 2009, 11:27 PM UTC
We are sorry you have waited so long for a response. As you can see, we are quite busy as are all the other help forums. Also, it is possible that you received no response because there was no malware evident in your HijackThis log.

If you still require help, please start a new topic and post a fresh HijackThis log, along with a complete description of all symptoms you are currently experiencing that make you feel your system is infected with malware. Also, in the same post, please include an Uninstall List.

To create an Uninstall List, open HijackThis and, from the Main Menu > click on the "Open the Misc Tools section" button > click "Open Uninstall Manager" > click "Save List." Save the list to your Desktop or any convenient location. Next, copy the contents of the Uninstall List and paste it into the same post as your HijackThis log.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, and be sure to include your Uninstall List: >Guideline for posting your HijackThis log<