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Access MSN compromised

6 min read

This thread's last reply is from April 11, 2009, 6:52 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Dhaste
March 23, 2009, 9:54 PM UTC
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:47:44, on 23-3-2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\LVCOMSX.EXE
D:\Program Files\Logitech\Video\LogiTray.exe
D:\Program Files\DAEMON Tools\daemon.exe
D:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
D:\Program Files\Hitman Pro\Spyware Doctor\pctsTray.exe
D:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Hard Disk Tune-Up\HDTuneUp.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\CTsvcCDA.exe
D:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Nokia\NSeries PC Suite\System Utilities\PcSync2.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
D:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
C:\Program Files\Hard Disk Tune-Up\HDTuneUpSrv.exe
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\nvsvc32.exe
D:\Program Files\FTD Watchdog\FtdMonitor.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\Hitman Pro\Webroot\Spy Sweeper\SpySweeper.exe
D:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\scvhosts.exe
C:\WINDOWS\system32\MsPMSPSv.exe
D:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
D:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\Microsoft Office\Office12\MSACCESS.EXE
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Winamp\winamp.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
d:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Aanmelden - Help - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SbUsb AudCtrl] RunDll32 sbusbdll.dll,RCMonitor
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] d:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] d:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [DAEMON Tools] "d:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AdobeVersionCue] d:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ISTray] "D:\Program Files\Hitman Pro\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [egui] "D:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HDTune-Up] C:\Program Files\Hard Disk Tune-Up\HDTuneUp.exe -pop
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "D:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [CTAPR2] "d:\Program Files\Creative\Sound Blaster X-Fi\Console Launcher\CTAPR2.exe" /r
O4 - HKLM\..\Run: [VolPanel] "d:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SPIRun] Rundll32 SPIRun.dll,RunDLLEntry
O4 - HKLM\..\Run: [microssofts] scvhosts.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [SpybotDeletingA6877] command /c del "C:\WINDOWS\SchedLgU.Txt_tobedeleted"
O4 - HKLM\..\RunOnce: [SpybotDeletingC8078] cmd /c del "C:\WINDOWS\SchedLgU.Txt_tobedeleted"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "D:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [NSeries.PCSync] C:\Program Files\Nokia\NSeries PC Suite\System Utilities\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [RemoteCenter] d:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
O4 - HKCU\..\Run: [Creative Detector] "d:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [SpybotSD TeaTimer] d:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Creative MediaSource Go] "d:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe"
O4 - HKCU\..\Run: [FTD Watchdog Monitor] "d:\Program Files\FTD Watchdog\FtdMonitor.exe"
O4 - HKCU\..\RunOnce: [SpybotDeletingB1810] command /c del "C:\WINDOWS\SchedLgU.Txt_tobedeleted"
O4 - HKCU\..\RunOnce: [SpybotDeletingD3928] cmd /c del "C:\WINDOWS\SchedLgU.Txt_tobedeleted"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Lokale service')
O4 - HKUS\S-1-5-19\..\RunOnce: [nlpo_01] cmd.exe /c md "%USERPROFILE%\Local Settings\Temp" (User 'Lokale service')
O4 - HKUS\S-1-5-19\..\RunOnce: [nlpo_03] rundll32 advpack.dll,LaunchINFSection nlite.inf,S (User 'Lokale service')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Netwerkservice')
O4 - HKUS\S-1-5-20\..\RunOnce: [nlpo_01] cmd.exe /c md "%USERPROFILE%\Local Settings\Temp" (User 'Netwerkservice')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Microsoft Office Outlook 2007.lnk = ?
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1219250756609
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1219317748000
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su2/ocx/15106/CTPID.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: AdobeVersionCue - Adobe Sytems - D:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Creative Media Toolbox 6 Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\MT6Licensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - D:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - D:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Hard Disk Tune-Up - Sammsoft - C:\Program Files\Hard Disk Tune-Up\HDTuneUpSrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - D:\Program Files\Hitman Pro\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - D:\Program Files\Hitman Pro\Spyware Doctor\pctsSvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - D:\Program Files\Hitman Pro\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 13126 bytes
NonSuch
April 11, 2009, 6:52 AM UTC
We are sorry you have waited so long for a response. As you can see, we are quite busy as are all the other help forums. Also, it is possible that you received no response because there was no malware evident in your HijackThis log.

If you still require help, please start a new topic and post a fresh HijackThis log, along with a complete description of all symptoms you are currently experiencing that make you feel your system is infected with malware. Also, in the same post, please include an Uninstall List.

To create an Uninstall List, open HijackThis and, from the Main Menu > click on the "Open the Misc Tools section" button > click "Open Uninstall Manager" > click "Save List." Save the list to your Desktop or any convenient location. Next, copy the contents of the Uninstall List and paste it into the same post as your HijackThis log.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, and be sure to include your Uninstall List: >Guideline for posting your HijackThis log<