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"System Protector" Malware

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This thread's last reply is from March 17, 2009, 6:02 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Jakehan52
March 17, 2009, 4:14 AM UTC
I've got a problem - it's some sort of virus/trojan/malware called "system protector", has a light-colored shield with a big "S" at the top, and it's locking up my computer. I can't get to the task manager, I get a "disabled by administrator" message, and it kicks me out of IE when I try to go to this website :lol: . Any ideas? I've tried running simple stuff like Malwarebytes, and it won't let it install.
NonSuch Administrator
March 17, 2009, 6:02 AM UTC
We understand that you are having difficulty running certain programs, which may include HijackThis. In order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible, even if you're having difficulties using anti-malware programs, that you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<

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