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HijackThis Log Report

6 min read

This thread's last reply is from March 7, 2009, 9:34 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

jnr1222
March 1, 2009, 9:08 PM UTC
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:06:37 PM, on 3/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\Program Files\AT&T\Internet Security Wizard\ISW.exe
C:\Program Files\BellSouthWCC\McciTrayApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.iquicksearch.net/search.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - (no file)
O2 - BHO: Installer Class - {722D2939-A14A-41A9-9EAC-AB8F4E295819} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O3 - Toolbar: (no name) - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [sr1exe] "C:\Documents and Settings\All Users\Application Data\Dell\Alert\252\updtSup3.exe"
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe"
O4 - HKLM\..\Run: [ISW.exe] "C:\Program Files\AT&T\Internet Security Wizard\ISW.exe" /AUTORUN
O4 - HKLM\..\Run: [BellSouthWCC_McciTrayApp] C:\Program Files\BellSouthWCC\McciTrayApp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [DelayShred] c:\PROGRA~1\mcafee\mshr\ShrCL.EXE /P7 /q C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\FJP15D7I\SP69F4~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\BMHYXJ1E\PARAML~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\SMU958MB\343130~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\FJP15D7I\SPACER~4.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\SMU958MB\CLICKC~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\SMU958MB\SPACER~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\BMHYXJ1E\CPLPAR~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\FJP15D7I\SPACER~2.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\FJP15D7I\SPACER~3.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\BMHYXJ1E\ADTABL~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\BMHYXJ1E\SHOWGU~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\BMHYXJ1E\ADTARG~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\S4X5D52L\PARAML~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\SCOA93XR
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [DelayShred] "c:\program files\mcafee\mshr\ShrCL.EXE" /P7 /q C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\9RU1UHPO\SPACER~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\Q3ZLKPHL\SHOWGU~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\9RU1UHPO\CLICKC~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\9RU1UHPO\SPACER~2.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\LK2Q6N8S\SPACER~3.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\LK2Q6N8S\SPACER~4.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\Q3ZLKPHL\ADTARG~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\9RU1UHPO\CPLPAR~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\8JBYPJSV\CLEAN_~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\8JBYPJSV\ADTABL~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\9RU1UHPO\PARAML~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\S2MI4EWA\FAVICO~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.IE5\XBJ1BM2X\MYTHS-~1.SH! C:\DOCUME~1\Jeff\LOCALS~1\TEMPOR~1\Content.I
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1218389142796
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {EA7F451B-94DD-4009-A8BF-8F977B0B2696} - http://pbells.broadjump.com/wizlet/StandardInstall/static/controls/WebflowActiveXInstaller_4-2-0.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Unknown owner - C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE (file missing)
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 13147 bytes
dan12
March 1, 2009, 11:00 PM UTC
welcome to malwareremoval forums

My name is Dan, and I will be helping you to remove any infection(s) that you may have.

Please note! that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • REMEMBER, ABSENCE OF SYMPTOMS DOES NOT MEAN THE INFECTION IS ALL GONE.

If you can do these things, everything should go smoothly.
  • Please note you'll need to have Administrator priviledges to perform the fixes. (XP accounts are Administrator by default)
  • Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.


Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.


It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.



Can you give me some idea of your problems!

Installed Programs

Please could you give me a list of the programs that are installed.
  • Start HijackThis
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.

You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.

I'm presently looking over your log and hope not to be too long.
Will be back with you as soon as I can.
Thanks dan
NonSuch
March 7, 2009, 9:34 AM UTC
a lack of response,