When I click one of the ComboFix links, a dialog box pops up. It gives me the option to run or save. I assume this is where I click "save" and save it to my PC computer, right? Can I save it to the Shared Files (network) or a thumb drive, or do I have to save it to the PC's desktop?
I rename the file as Combo-Fix (not Combo-Fix.exe), right? If so, will it automatically be saved as an .exe file?
Let me see if I have the steps correct.
1. Once the Combo-Fix file is saved to the desktop of my PC, I should double-click and follow the prompts. I assume you mean I'm doing this on the PC.
2. It will produce a report, which I should post along with another HijackThis log.
3. Then I transfer "it" to the infected laptop. What is "it"?
OR are you saying I should transfer the Combo-Fix file to the laptop first?
I'm sorry for being so dense, Dan. I just don't want to mess anything up.