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IE crashing at random - malware a possibility

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This thread's last reply is from February 14, 2009, 5:21 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

samsmusicroom
February 13, 2009, 1:02 AM UTC
We got hit with some malware. I have so much security on this machine, I cant believe it happened. anyway, downloaded and ran the latest Lavasoft ad-aware and it found the malware file, SAYS it deleted it, but we have this IE crashing problem now. completely at random and at the most inconvenient times (just as you're finishing an online test or paying a bill). We also have been experiencing these ads that open up their own browser and something that looks like a malware scan that sez its scanning our mcahine. I am up to date on WinXP pro sp3 updates and need to know what I can do.

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NonSuch Administrator
February 14, 2009, 5:21 AM UTC
In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<

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