The Windows LIve Game I use nightly is the Jigsaw Too puzzle. Where as previously I was getting the message that the games were not available, I am now actually getting to the point where the game will begin to download but then hangs up at the "Loading" point. I exit out of the window and sometimes the other party or I will try again by inviting again but this time from the other computer. Sometimes this works and sometimes it doesn't. Last night for example, it did not work from either of our computers. HOwever we were able to play Uno. So I don't know what the problem is exactly. But it is definitely frustrating. With respect to your final comment in your previous message about reporting the problems with malware to the Canadian authorities, were you able to determine exactly what malware I had (was it just the Trojan that AVG found) or was there something else? I ask because the malware reporting forums ask what type of malware was found. Also do you have any thoughts on how this might have come onto my system through the firewall and antivirus protection which are up to date?