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Browser hijacked - help needed

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Re: Browser hijacked - help needed

Unread postby dan12 » February 5th, 2009, 4:47 pm

Ok, let's move on, problem were having is that your log is showing clean,so going to run a few extra scans to see what turns up.

: Malwarebytes' Anti-Malware :

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\\Documents and Settings\\Username\\Application Data\\Malwarebytes\\Malwarebytes' Anti-Malware\\Logs\\mbam-log-date (time).txt
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Re: Browser hijacked - help needed

Unread postby i800499 » February 6th, 2009, 7:00 am

Malwarebytes' Anti-Malware 1.33
Database version: 1733
Windows 6.0.6001 Service Pack 1

2/6/2009 5:58:30 AM
mbam-log-2009-02-06 (05-58-30).txt

Scan type: Full Scan (C:\|)
Objects scanned: 162605
Time elapsed: 1 hour(s), 51 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\coolplay (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Users\Traci\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\coolplay (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\coolplay\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\autorun.inf (Trojan.Agent) -> Quarantined and deleted successfully.
C:\RECYCLER\S-7-7-38-100003302-100027647-100009407-2139.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Delete on reboot.
C:\Windows\System32\gaopdxcuyryyrp.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\System32\drivers\gaopdxavgasvxo.sys (Trojan.Agent) -> Quarantined and deleted successfully.
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Re: Browser hijacked - help needed

Unread postby dan12 » February 6th, 2009, 7:28 am

Ok, I can see the problem now. :D

Download and run Combofix
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.
When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.

If you need help, see this link:
Post back:
Combofix report.
A new HijackThis log.
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Re: Browser hijacked - help needed

Unread postby i800499 » February 6th, 2009, 6:52 pm

ComboFix 09-02-06.01 - Traci 2009-02-06 17:42:02.1 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1013.331 [GMT -5:00]
Running from: c:\users\Traci\Desktop\ComboFix.exe
AV: ESET NOD32 Antivirus 3.0 *On-access scanning disabled* (Updated)
* Created a new restore point

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


((((((((((((((((((((((((( Files Created from 2009-01-06 to 2009-02-06 )))))))))))))))))))))))))))))))

2009-02-05 20:29 . 2009-02-05 20:29 <DIR> d-------- c:\users\Traci\AppData\Roaming\Malwarebytes
2009-02-05 20:29 . 2009-02-05 20:29 <DIR> d-------- c:\users\All Users\Malwarebytes
2009-02-05 20:29 . 2009-02-05 20:29 <DIR> d-------- c:\programdata\Malwarebytes
2009-02-05 20:29 . 2009-02-05 20:29 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-02-05 20:29 . 2009-01-14 16:11 38,496 --a------ c:\windows\System32\drivers\mbamswissarmy.sys
2009-02-05 20:29 . 2009-01-14 16:11 15,504 --a------ c:\windows\System32\drivers\mbam.sys
2009-02-05 13:08 . 2009-02-05 13:08 <DIR> d-------- C:\rsit
2009-02-02 18:21 . 2008-04-26 03:26 891,448 --a------ c:\windows\System32\drivers\tcpip.sys
2009-02-01 20:19 . 2009-02-01 20:19 <DIR> d-------- c:\windows\Sun
2009-02-01 18:56 . 2009-02-01 18:56 <DIR> d-------- C:\PerfLogs
2009-02-01 17:49 . 2009-02-01 17:49 <DIR> d-------- c:\program files\Trend Micro
2009-01-31 17:05 . 2009-01-31 17:08 <DIR> d-------- c:\users\All Users\Lavasoft
2009-01-31 17:05 . 2009-01-31 17:08 <DIR> d-------- c:\programdata\Lavasoft
2009-01-31 17:05 . 2009-01-31 17:05 <DIR> d-------- c:\program files\Lavasoft
2009-01-31 17:04 . 2009-01-31 17:04 <DIR> d-------- c:\program files\Common Files\Wise Installation Wizard
2009-01-24 20:22 . 2009-01-24 20:23 <DIR> d-------- c:\users\All Users\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-01-24 20:22 . 2009-01-24 20:23 <DIR> d-------- c:\programdata\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-01-24 20:22 . 2009-01-24 20:23 <DIR> d-------- c:\program files\iTunes
2009-01-24 20:22 . 2009-01-24 20:22 <DIR> d-------- c:\program files\iPod
2009-01-22 09:00 . 2009-01-22 11:18 <DIR> d-------- c:\users\Traci\AppData\Roaming\Elluminate
2009-01-14 07:04 . 2008-12-15 21:42 288,768 --a------ c:\windows\System32\drivers\srv.sys
2009-01-11 06:21 . 2009-01-11 06:21 <DIR> d-------- c:\users\All Users\TVU Networks
2009-01-11 06:21 . 2009-01-11 06:21 <DIR> d-------- c:\programdata\TVU Networks

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2009-02-06 22:34 --------- d-----w c:\users\Traci\AppData\Roaming\OpenOffice.org2
2009-02-02 00:09 174 --sha-w c:\program files\desktop.ini
2009-02-01 23:58 --------- d-----w c:\program files\Windows Sidebar
2009-02-01 23:58 --------- d-----w c:\program files\Windows Photo Gallery
2009-02-01 23:58 --------- d-----w c:\program files\Windows Mail
2009-02-01 23:58 --------- d-----w c:\program files\Windows Journal
2009-02-01 23:58 --------- d-----w c:\program files\Windows Defender
2009-02-01 23:58 --------- d-----w c:\program files\Windows Collaboration
2009-02-01 23:58 --------- d-----w c:\program files\Windows Calendar
2009-02-01 23:38 82,432 ----a-w c:\windows\System32\axaltocm.dll
2009-02-01 23:38 101,888 ----a-w c:\windows\System32\ifxcardm.dll
2009-02-01 22:05 --------- d-----w c:\program files\Google
2009-02-01 22:02 --------- d--h--w c:\program files\InstallShield Installation Information
2009-01-25 01:22 --------- d-----w c:\program files\Common Files\Apple
2009-01-25 01:20 --------- d-----w c:\program files\QuickTime
2009-01-24 14:48 20 ---h--w c:\users\All Users\PKP_DLec.DAT
2009-01-24 14:48 20 ---h--w c:\users\All Users\PKP_DLds.DAT
2009-01-24 14:48 20 ---h--w c:\programdata\PKP_DLec.DAT
2009-01-24 14:48 20 ---h--w c:\programdata\PKP_DLds.DAT
2009-01-18 00:50 --------- d-----w c:\users\Traci\AppData\Roaming\dvdcss
2008-12-09 23:52 --------- d-----w c:\programdata\Pure Digital Technologies
2008-12-09 23:52 --------- d-----w c:\program files\Pure Digital Technologies
2008-12-09 23:52 --------- d-----w c:\program files\3ivx
2008-12-06 20:30 --------- d-----w c:\program files\muvee Technologies
2007-02-28 20:39 262,144 ----a-w c:\programdata\ntuser.dat
2008-10-25 22:54 16,384 --sha-w c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
2008-10-25 22:54 32,768 --sha-w c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
2008-10-25 22:54 16,384 --sha-w c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown

"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2006-11-10 417792]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-01-31 131072]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-01-31 151552]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-01-31 126976]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-02-02 835584]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2006-12-20 411768]
"HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2006-12-07 55416]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2007-01-19 448632]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2007-01-17 534648]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-01-08 185896]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 6.0\apdproxy.exe" [2007-10-02 67488]
"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2008-08-18 1447168]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-01-06 290088]
"RtHDVCpl"="RtHDVCpl.exe" [2007-02-06 c:\windows\RtHDVCpl.exe]
"NDSTray.exe"="NDSTray.exe" [BU]

c:\users\Traci\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 2.2.lnk - c:\program files\OpenOffice.org 2.2\program\quickstart.exe [2007-02-02 393216]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
NkbMonitor.exe.lnk - c:\program files\Nikon\PictureProject\NkbMonitor.exe [2008-02-16 118784]
StupAssist.lnk - c:\program files\Common Files\Nikon\Utilities\StupAssist.exe [2008-02-16 31744]

"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.dvacm"= c:\progra~1\COMMON~1\ULEADS~1\vio\dvacm.acm
"vidc.3IV2"= 3ivxVfWCodec.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]

"{85C4F6F4-FBAD-4811-A2FC-0B886590C511}"= UDP:c:\program files\Yahoo!\Yahoo! Music Jukebox\YahooMusicEngine.exe:Yahoo! Music Jukebox
"{F1926EDE-ADD4-4898-8C28-4A6D81A6D4E6}"= TCP:c:\program files\Yahoo!\Yahoo! Music Jukebox\YahooMusicEngine.exe:Yahoo! Music Jukebox
"TCP Query User{CEF27E43-49B6-438A-9434-E01D7E6D210B}c:\\program files\\videolan\\vlc\\vlc.exe"= UDP:c:\program files\videolan\vlc\vlc.exe:VLC media player
"UDP Query User{83A09ADF-3257-44E5-9CB2-959F28C24DF1}c:\\program files\\videolan\\vlc\\vlc.exe"= TCP:c:\program files\videolan\vlc\vlc.exe:VLC media player
"TCP Query User{D834C343-6DAC-44EF-B78A-E4536C2A76C0}c:\\program files\\real\\realplayer\\realplay.exe"= UDP:c:\program files\real\realplayer\realplay.exe:RealPlayer
"UDP Query User{E19BE0E8-2635-4FC6-9419-4EF2C7E69EFF}c:\\program files\\real\\realplayer\\realplay.exe"= TCP:c:\program files\real\realplayer\realplay.exe:RealPlayer
"{40425DD8-0183-421C-AA67-B673533E4F40}"= UDP:c:\windows\System32\dlbkcoms.exe:AIO Printer A920 Server
"{18AA58DA-D92A-42AB-B8FD-147BE7EC651F}"= TCP:c:\windows\System32\dlbkcoms.exe:AIO Printer A920 Server
"TCP Query User{CAA513D3-92FB-4975-B089-2BD59FD06CD9}c:\\program files\\quicktime\\quicktimeplayer.exe"= UDP:c:\program files\quicktime\quicktimeplayer.exe:QuickTime Player
"UDP Query User{6C0DF230-ECA7-40D7-B286-0DC9341DC273}c:\\program files\\quicktime\\quicktimeplayer.exe"= TCP:c:\program files\quicktime\quicktimeplayer.exe:QuickTime Player
"{B0AC4416-2113-4E11-A3F6-C3A696679903}"= Disabled:UDP:c:\program files\Adobe\Photoshop Elements 6.0\AdobePhotoshopElementsMediaServer.exe:Adobe Photoshop Elements Media Server
"{6D50B350-E1A9-4612-9D31-5457912E38A6}"= Disabled:TCP:c:\program files\Adobe\Photoshop Elements 6.0\AdobePhotoshopElementsMediaServer.exe:Adobe Photoshop Elements Media Server
"{9B0A3D35-D45B-4346-AD34-80DABFF44266}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{5009BCB6-B87D-4991-B546-677EC9AC372A}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"TCP Query User{53511D64-9853-4459-B702-094574EE38FC}c:\\program files\\videolan\\vlc\\vlc.exe"= UDP:c:\program files\videolan\vlc\vlc.exe:VLC media player
"UDP Query User{F247F7F3-F21D-41AA-A942-274ED606B1F7}c:\\program files\\videolan\\vlc\\vlc.exe"= TCP:c:\program files\videolan\vlc\vlc.exe:VLC media player
"TCP Query User{580FBBEF-E36E-44F2-940B-BE890A4B8DCD}c:\\program files\\mozilla firefox\\firefox.exe"= UDP:c:\program files\mozilla firefox\firefox.exe:Firefox
"UDP Query User{05B27F73-BF0D-448F-A90E-6CB67355BB99}c:\\program files\\mozilla firefox\\firefox.exe"= TCP:c:\program files\mozilla firefox\firefox.exe:Firefox
"TCP Query User{450ADB3E-1BC7-4145-8B54-5F4D41CC611E}c:\\program files\\java\\jre1.6.0\\bin\\javaw.exe"= UDP:c:\program files\java\jre1.6.0\bin\javaw.exe:Java(TM) Platform SE binary
"UDP Query User{4D9F3CED-7E02-48AC-86EF-1DC6E256C9EF}c:\\program files\\java\\jre1.6.0\\bin\\javaw.exe"= TCP:c:\program files\java\jre1.6.0\bin\javaw.exe:Java(TM) Platform SE binary
"{36F30F2A-8BBA-470C-B305-EF8DC724F309}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{A9D819BE-AF1F-42F1-A619-FB8505C31CB2}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes

"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"= c:\toshiba\ivp\NetInt\Netint.exe:*:Enabled:NIE - Toshiba Software Upgrades Engine
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\toshiba\Ivp\ISM\pinger.exe:*:Enabled:Toshiba Software Upgrades Pinger

R1 epfwtdir;epfwtdir;c:\windows\System32\drivers\epfwtdir.sys [2008-08-18 34312]
R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [2007-10-02 124832]
R2 dlbk_device;dlbk_device;c:\windows\system32\dlbkcoms.exe -service --> c:\windows\system32\dlbkcoms.exe -service [?]
R2 ekrn;Eset Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [2008-08-18 468224]
R2 FlipShare Service;FlipShare Service;c:\program files\Pure Digital Technologies\FlipShare\FlipShareService.exe [2008-11-13 439616]
R3 FwLnk;FwLnk Driver;c:\windows\System32\drivers\FwLnk.sys [2007-02-28 7168]

\shell\AutoRun\command - e:\system\viewer\FlipVideoforPC.exe
\shell\Flip Video for PC\command - e:\system\viewer\FlipVideoforPC.exe

\shell\AutoRun\command - E:\Setup_FlipShare.exe
\shell\Setup FlipShare\command - E:\Setup_FlipShare.exe
Contents of the 'Scheduled Tasks' folder

2009-02-06 c:\windows\Tasks\User_Feed_Synchronization-{D2174069-5A9F-49D6-9730-39498F9ADBB6}.job
- c:\windows\system32\msfeedssync.exe [2008-01-19 02:33]
- - - - ORPHANS REMOVED - - - -

HKLM-Run-Dell AIO Printer A920 - c:\program files\Dell AIO Printer A920\dlbkbmgr.exe

------- Supplementary Scan -------
uStart Page = hxxp://www.toshibadirect.com/dpdstart
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://www.ritzpix.com/net/Uploader/LPUploader45.cab
FF - ProfilePath - c:\users\Traci\AppData\Roaming\Mozilla\Firefox\Profiles\c7wcrjrz.default\
1 file(s) moved.
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npoji610.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\users\Traci\AppData\Roaming\Mozilla\Firefox\Profiles\c7wcrjrz.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll


catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-06 17:46:34
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i????????q????????8???p?????????

scanning hidden files ...

scan completed successfully
hidden files: 0

Completion time: 2009-02-06 17:49:13
ComboFix-quarantined-files.txt 2009-02-06 22:49:07

Pre-Run: 86,359,433,216 bytes free
Post-Run: 86,705,016,832 bytes free

185 --- E O F --- 2009-02-05 22:55:59
Regular Member
Posts: 17
Joined: February 1st, 2009, 8:31 pm

Re: Browser hijacked - help needed

Unread postby dan12 » February 6th, 2009, 7:32 pm

Right click on your favourite web browser (Internet Explorer, Firefox, etc) and select Run As Administrator to run it.

Go to Kaspersky website and perform an online antivirus scan. Please use Internet Explorer as it uses ActiveX.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.

post the report
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Re: Browser hijacked - help needed

Unread postby i800499 » February 6th, 2009, 11:07 pm

Friday, February 6, 2009
Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner 7 version:
Program database last update: Friday, February 06, 2009 23:55:02
Records in database: 1761671

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:

Scan statistics:
Files scanned: 132891
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 02:15:27

No malware has been detected. The scan area is clean.

The selected area was scanned.
Regular Member
Posts: 17
Joined: February 1st, 2009, 8:31 pm

Re: Browser hijacked - help needed

Unread postby dan12 » February 7th, 2009, 11:44 am

Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Image

let me know how things are.
User avatar
MRU Honors Grad Emeritus
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Browser hijacked - help needed

Unread postby i800499 » February 7th, 2009, 12:53 pm

Hi Dan,

I've uninstalled ComboFix per your directions. I've done multiple google searches in both IE and Firefox and don't see any evidence of hijacking / browser redirection. In addition, both browsers seem to be running much faster than they have in the recent past.

It seems like everything is good. Is this a clean bill of health for the computer?

If "yes" - I would love to know what steps I can take to prevent this from happening in the future. I'm open to recommendations regarding upgrading my security software and any other preventative actions which will help to keep the computer clean.

Kind regards,
Regular Member
Posts: 17
Joined: February 1st, 2009, 8:31 pm

Re: Browser hijacked - help needed

Unread postby dan12 » February 7th, 2009, 3:41 pm

I will give you some advice in my closing speech. :)

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.

Then download and install Java Runtime Environment (JRE) 6 Update 11.

post back the report.
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Re: Browser hijacked - help needed

Unread postby i800499 » February 8th, 2009, 1:35 pm

I downloaded JavaRa as instructed, extracted the files to my desktop and ran the executable. I selected the "Remove Older Versions" option - it ran and I got a popup message saying that it was completed and that the log file would be opened. No log file opened and I searched my c: drive for the JavaRa.log file and I can't find it there.

I ran the JavaRa executable one more time - same results.

I have NOT downloaded / installed the new JRE. Will wait for your advice on how to proceed.
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Re: Browser hijacked - help needed

Unread postby i800499 » February 8th, 2009, 2:17 pm

Please ignore my previous post. I was able to get the program to run properly be running the executable file "as administrator". I have also loaded the new version of the Java Runtime Environment.

Here are the results of the log:

JavaRa 1.13 Removal Log.

Report follows after line.


The JavaRa removal process was started on Sun Feb 08 13:08:45 2009

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0000-0002-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0000-0003-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0000-0004-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0013-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0014-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC}

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D610000

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D610000

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610000

Found and removed: SOFTWARE\Classes\JavaPlugin.160

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610000

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610000

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610000

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160000}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0000-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0003-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0004-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0006-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0007-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0000-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0001-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0002-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0003-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0004-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0005-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0006-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0007-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0001-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0002-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0004-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0006-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0007-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0008-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0009-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0010-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0011-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0012-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0013-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0014-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0015-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0016-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0000-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0001-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0002-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0004-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0005-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0006-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0007-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0008-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0009-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0010-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0011-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0012-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0013-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0014-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0015-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0016-ABCDEFFEDCBB}

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.6.0

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0015-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0016-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0\bin\


Finished reporting.
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Posts: 17
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Re: Browser hijacked - help needed

Unread postby dan12 » February 8th, 2009, 4:50 pm

Looking good! can I see one more HJT report.
Thanks dan :)
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Re: Browser hijacked - help needed

Unread postby i800499 » February 8th, 2009, 5:11 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:52 PM, on 2/8/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\OpenOffice.org 2.2\program\soffice.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\OpenOffice.org 2.2\program\soffice.BIN
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: OpenOffice.org 2.2.lnk = C:\Program Files\OpenOffice.org 2.2\program\quickstart.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: StupAssist.lnk = C:\Program Files\Common Files\Nikon\Utilities\StupAssist.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200 ... plugin.cab
O16 - DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} (Image Uploader Control) - http://www.ritzpix.com/net/Uploader/LPUploader45.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: dlbk_device - - C:\Windows\system32\dlbkcoms.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Pure Digital Technologies\FlipShare\FlipShareService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: pinger - Unknown owner - C:\Toshiba\IVP\ISM\pinger.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

End of file - 7077 bytes
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Posts: 17
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Re: Browser hijacked - help needed

Unread postby dan12 » February 8th, 2009, 5:26 pm

Well done :)
Congratulations you are clean! :)
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Create a new System Restore Point
This is a good time to clear your existing system restore points and establish a new clean restore point:
Turn off System Restore-Vista
  • Click the Vista/Start icon.
  • Right Click >> Computer
  • Click Properties.
  • Click the System Protection tab.
  • Uncheck All drives
  • Click "Turn Off System Restore" at the prompt then click "Apply".
  • Restart your computer.
Turn ON System Restore-Vista
  • Click the Vista/Start icon
  • Right Click >> Computer
  • Click Properties.
  • Click the System Protection tab.
  • Checkmark All drives that were selected previously then click "Apply".
Here are some free programs I recommend that could help you improve your computer's security.
(Vista users must ensure that any programs are Vista compatible BEFORE installing)

Spybot Search and Destroy
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here
Find here changes from older version 1.4 here

Install Spyware Guard
Download it from here
Find here the tutorial on how to use Spyware Guard here

Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.

Please check out Tony Klein's article "How did I get infected in the first place?"

Read some information here how to prevent Malware.

Happy safe surfing!
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Posts: 6123
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Re: Browser hijacked - help needed

Unread postby i800499 » February 8th, 2009, 5:41 pm

Hi Dan,

Thanks so much for your help. After going through the complete clean up process it's clear that I wouldn't have had a chance to figure this out on my own.

I appreciate all of the time and effort that you put in to getting my system clean again. You're the best!

Kind regards,
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Posts: 17
Joined: February 1st, 2009, 8:31 pm
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