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Not able to open norton 360 or add/remove in control panel

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This thread's last reply is from January 22, 2009, 11:50 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Shelley
January 22, 2009, 6:31 AM UTC
hello; this is my second time in the bump area. There has been no response to my last post, where i posted the log that was requested. I will be out of town for the next week
so I don't want to be dropped. However the situation is still the same; initial investation
of antivirus 2009, downloaded malwarebytes, then smit fraud. Not able to open
my Norton 360 antivirus software, if I try reinstall Norton360 the only option is remove.
ALSO I cant get into my control panel to the add/remove program function. I will not be on my computer again untill next Thurs. January 29th. I hope you can please help me
at that time?!?!!
Shelley
Bob4 MRU Master
January 22, 2009, 11:50 PM UTC
She has been replied to .

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