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Virtumonde - Here is my HijackThis log and a plea for help

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This thread's last reply is from February 1, 2009, 3:10 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

allie
January 21, 2009, 2:50 AM UTC
Hello,
I would be so very grateful for the help of an expert on this. Is anyone available to look through this log?
I know just enough to make me dangerous, so I am wisely (i am sure) NOT going to try anything without the guidance of an expert.
Many thanks,
Allie


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:37:20 PM, on 20/01/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\Shaw Secure\Common\FSMA32.EXE
C:\Program Files\Shaw Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\Shaw Secure\Common\FSMB32.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Shaw Secure\Common\FCH32.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Shaw Secure\Common\FAMEH32.EXE
C:\Program Files\Shaw Secure\Anti-Virus\fsqh.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Shaw Secure\FSAUA\program\fsaua.exe
C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
C:\Program Files\Shaw Secure\Anti-Virus\fssm32.exe
C:\Program Files\Shaw Secure\FSAUA\program\fsus.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsav32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Shaw Secure\Common\FSM32.EXE
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Shaw Secure\FSGUI\ispnews.exe
C:\Program Files\Shaw Secure\FSGUI\fsguidll.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Shaw Secure\FSGUI\scanwizard.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=Q106&bd=pavilion&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q106&bd=pavilion&pf=laptop
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless

Assistant.exe
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Shaw Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Shaw Secure\FSGUI\TNBUtil.exe" /CHECKALL

/WAITFORSW
O4 - HKLM\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\FirstStart.exe" /OM
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe

-expressboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [News Service] C:\Program Files\Shaw Secure\FSGUI\ispnews.exe
O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"

-NoStart
O8 - Extra context menu item: &Google Search - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration -

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF:

START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q106&bd=pavili

on&pf=laptop
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) -

http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) -

http://atlantic.sisystems.com/iNotes.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) -

http://www.linkedin.com/cab/LinkedInCon ... ontrol.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) -

http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) -

http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) -

http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?11541493

90734
O16 - DPF: {87C434E6-67DF-4D2C-9136-49E98C15FCD7} (BravaClientXView 6.0 Class) -

http://66.244.237.234:8080/IGC/BravaClientX.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) -

http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) -

http://a.download.toontown.com/sv1.0.24.10/ttinst.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) -

http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {C49134CC-B5EF-458C-A442-E8DFE7B4645F} (YYGInstantPlay Control) -

http://www.yoyogames.com/downloads/activex/YoYo.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) -

http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) -

http://3dlifeplayer.dl.3dvia.com/player ... taller.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -

http://sympatico.zone.msn.com/bingame/popcaploader_v10.cab
O16 - DPF: {F8C41CBF-721F-4B99-9FC8-2F8077C4AD39} (BravaClientXView 5.2 Class) -

http://66.244.237.234:8080/IGC/BravaClientX.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile

Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program

Files\Shaw Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program

Files\Shaw Secure\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program

Files\Shaw Secure\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Shaw Secure\Common\FSMA32.EXE
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\HP

Game Console\GameConsoleService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program

Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) -

Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common

Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe

--
End of file - 9915 bytes
Rodav MRU Master Emeritus
January 23, 2009, 4:21 PM UTC
Hello! :hello2: and welcome to the Malware Removal forums.
I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research so please be patient while I work on your log and I will post back here with any recommendations.

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
Rodav MRU Master Emeritus
January 23, 2009, 4:25 PM UTC
Hi Allie,

Step 1:
Your HijackThis log, is messed up. This is cause by having Word Wrap checked.
So before posting a new Hijackthis Log:

1. Click Start > All Programs > Accessories > Notepad
2. On the menu bar in Notepad select Format and click on WordWrap so it appears un-checked.


Step 2:
Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to:
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

Right-click on HijackThis.exe & select Rename to allie.exe and post back a new Hijackthis log.
Rodav MRU Master Emeritus
January 26, 2009, 9:44 PM UTC
Do you need any more help?
NonSuch Administrator
February 1, 2009, 3:10 AM UTC
lack of response,

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