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Hijacker blocks Malwarebytes, AVG 8 and HiJackThis

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Hijacker blocks Malwarebytes, AVG 8 and HiJackThis

Unread postby GSam » January 15th, 2009, 1:20 am

I have a computer that will not let me run Malwarebytes, AVG 8 or HiJackThis. I pulled the hard drive and scanned it with Malwarebytes on another computer. There were 2 files found which I'm sure were not related to this problem. While on the other computer I installed HiJackThis in the Program Files.

When I reinstalled the hard drive all the original problems still exist, can't open Malwarebytes, AVG 8 won't update and HiJackThis won't open. When I try to open HiJackThis I see the EULA flash then nothing. I need suggestions on how to get around this problem. Thanks.
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Re: Hijacker blocks Malwarebytes, AVG 8 and HiJackThis

Unread postby NonSuch » January 17th, 2009, 2:06 am

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<
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