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Problems with crtl+alt+c

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This thread's last reply is from January 19, 2009, 11:32 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Rogerio
January 2, 2009, 7:12 PM UTC
When I try to run the ctrl+alt+del appears a message saying that the Task Manager has been disabled by admin, also i can't open regedit. Could you help me solve this problem? Thanks

Rogério Fernandes / Brasil

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:11:46, on 2/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Arquivos de programas\Faronics\Deep Freeze\Install C-0\DF5Serv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\ARQUIV~1\Grisoft\AVG7\avgcc.exe
C:\Arquivos de programas\Faronics\Deep Freeze\Install C-0\_$Df\FrzState2k.exe
C:\ARQUIV~1\Grisoft\AVG7\avgamsvr.exe
C:\ARQUIV~1\Grisoft\AVG7\avgupsvc.exe
C:\ARQUIV~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\MSN Messenger\msnmsgr.exe
C:\Arquivos de programas\MSN Messenger\usnsvc.exe
C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE
C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE
C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE
C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE
C:\Arquivos de programas\uTorrent\uTorrent.exe
C:\Arquivos de programas\Windows Defender\MsMpEng.exe
C:\Arquivos de programas\Windows Defender\MSASCui.exe
C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE
C:\DOCUME~1\FAMLIA~1\CONFIG~1\Temp\Rar$EX09.422\HijackThis.exe
C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG7_CC] C:\ARQUIV~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Windows Defender] "C:\Arquivos de programas\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [msnmsgr] "C:\Arquivos de programas\MSN Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\ARQUIV~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\ARQUIV~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\ARQUIV~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\ARQUIV~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: NETSUPER.lnk = ?
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Livro de recortes HP - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Arquivos de programas\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Seleção HP Smart - {700259D7-1666-479a-93B1-3250410481E8} - C:\Arquivos de programas\HP\Smart Web Printing\hpswp_extensions.dll
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O17 - HKLM\System\CCS\Services\Tcpip\..\{B74F7FF0-38E9-49B1-811A-D159E039E932}: NameServer = 200.225.197.34 200.225.197.37
O20 - Winlogon Notify: DfLogon - C:\WINDOWS\SYSTEM32\LogonDll.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DF5Serv - Faronics Corporation - C:\Arquivos de programas\Faronics\Deep Freeze\Install C-0\DF5Serv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 4057 bytes
silver
January 14, 2009, 2:05 AM UTC
Hi Rogerio,

I'm sorry it's taken so long for you to get a response, if you still need help please do as follows:

Download RSIT by random/random to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save)

  • Double click RSIT.exe to start the program, and click Continue at the disclaimer screen.
  • When the scan is complete, two text files will open - log.txt <- this one will be maximized and info.txt <-this one will be minimized
  • Make sure Format->Word Wrap is unchecked
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt and info.txt in your reply


Once complete, please post both RSIT logs, you won't need to produce a new HijackThis log as RSIT produces one for you.
silver
January 17, 2009, 12:09 PM UTC
Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.
silver
January 19, 2009, 11:32 PM UTC
Due to a Lack of Response this topic is now closed.

If you still require help, please open a new thread in the Malware Removal forum.

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